I use Nooks to call all of my prospects, and it makes it a lot easier to make many calls at the same time and filter those calls. It's like having an AI assistant that helps me change phone numbers without me doing it at the scrum, which is very useful. I get to see the profiles easily, and it's easy to integrate with other tools. What I like most about Nooks is the fact that I can do the job of three people at the same time. I can make up to five calls simultaneously and go through a massive spreadsheet of phone numbers a lot faster, making around three to four hundred calls within an hour. It quickly classifies calls, letting me know if a phone number is not working or if there's an AI assistant so I can prioritize accordingly. It's really, really good. Review collected by and hosted on G2.com.

It could be useful to add foreign phone numbers, like having a French phone number if I'm calling France or a Spanish phone number if I'm calling Spain. Review collected by and hosted on G2.com.

I really like using Nooks to drive our outbound motion with our sales and business development teams, as it has led to a huge increase in activity and allows us to penetrate our target addressable market much more efficiently. I've been very impressed with the coaching lab feature of Nooks. It's awesome, enabling me to get extremely granular with my team about where they are having troubles and how I can better support them, which is crucial for a smaller team with limited enablement resources. The coaching lab's ability to gamify data and integrate it with our environment's cloud and tooling really sets it apart, providing granular data about reps' performance, which I find critical. Moreover, the initial setup of Nooks was effortless and super easy, allowing me to get it into my reps' hands within the day without going through my CRM. Review collected by and hosted on G2.com.

Really, the only thing that comes to mind when thinking about areas of improvement would be the UI of the Nooks dialer specifically. It's a little bit overwhelming, especially for someone new to using a power dialer. And, it can at times not be super clear what to look at, what to pay attention to, or where my workflow is. Additionally, and this is not an issue with Nooks, more just something to be aware of, is this does require a workflow change for folks who are not necessarily used to a power dialer structure. So I think having some more onboarding, workflow adjustment materials would be really helpful. Review collected by and hosted on G2.com.

I think its super easy to use, the layout is very straightforward making daily tasks a breeze. I love the AI features though, I haven't had time to use the agent yet but the AI assistant has been great for hyper personalisation.It integrates well with our CRM showing a consistent source of truth and I've found that it performs really well across all of our cadences. Review collected by and hosted on G2.com.

Haven't found anything yet - working directly in the platform is how I prefer to use it though as the extension isn't as user friendly. Review collected by and hosted on G2.com.

I like that Nooks dials fast and it saves my notes. This means I'm not having to look up the numbers in Google because I already have them downloaded in a list. I can write my notes and attach them to the prospect. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

Sometimes the column is choppy, and it's more during the evening than in the morning. Review collected by and hosted on G2.com.

I love using Nooks because of its speed and the social aspect it brings to my day. The power dialing feature is really quick, which saves me a lot of time. It also helps me hang out with my sales rep friends, making work less boring and more entertaining. This way, I can solve the problem of feeling lonely as an independent contributor by spending time with my work friends. Review collected by and hosted on G2.com.

I don't like that I can't have a call queue from HubSpot in my Nooks. Like, I have to do it by the task name, not the call queue. I had to completely change my creation flow. It was definitely confusing. There's a lot of information in Nooks. It wasn't super intuitive, especially with power dials versus parallel dials, power one, power two, power three. It was a really steep learning curve. I wish that it was a little bit more intuitive. Review collected by and hosted on G2.com.

I use Nooks primarily to dial more prospects and reach a wider ICP, which helps me get more connections. It has a parallel dialer that cuts down the time when reaching out to multiple prospects at once and connects me directly to the prospect who picks up the call, so I don't end up wasting time. I really like using the paddle dialer and find the account filter great. The initial setup wasn't challenging at all because the customer success team was great and set up everything for us. The integration to HubSpot was smooth. Review collected by and hosted on G2.com.

I think there is a bit of lag when Nooks connects with the prospects while Parallel dialing. The buffer is about a couple of seconds. I would like that to be a little less, but I can live with that for now. Review collected by and hosted on G2.com.

What I like best about Nooks is how much it improves the efficiency of outbound calling without making the workflow more complicated. The interface is intuitive and easy to navigate, so new team members can get up to speed quickly, and the power dialer with AI-assisted features helps me spend more time talking to prospects instead of dealing with manual tasks. It integrates smoothly with our CRM, making it simple to track calls and update records without switching between multiple tools. The platform has been reliable with minimal lag, and the analytics provide valuable insights that help refine our outreach strategy. Overall, the time savings and increase in productive conversations have delivered a strong return on investment, and whenever we've needed assistance, the support team has been responsive and helpful. Review collected by and hosted on G2.com.

Sometimes there are a few delays when the call connects. I think that can be fixed. Review collected by and hosted on G2.com.

The UI is super easy to use, with the left side bar showcasing analytics, call logs, call library, rooms to enter with coworkers and then the main dialing page. Then, on the dialer, there are so many filters, so you can get the best experience as a sales rep. This is because you can filter your call list by industry, sequence (integrated from Hubspot), time zones and more, redefining the logical flow when cold calling. Also, the parallel dialer is by far the best thing about Nooks, being the reason we brought it on as an investment in our company. The amount of time saved parallel dialing is unmatched compared to the system we had before Nooks. It is so quick and enables us sales reps to efficiently then dedicate time to other tasks. Review collected by and hosted on G2.com.

There are some lags with Nooks. Despite Nooks having set up a support integration within Slack for us to reach out to support and ask our questions, responses lag and it seems as though often, the support doesn't actually assist us, just merely try to find a possible answer and then drop it off there. For example, we send examples and write in much detail the problems we face, whether technical, data issues or tweaks/faults, and more than half the times, this has not been solved. However, the constant updating Nooks has on its platform ensures these faults are at a minimum. Review collected by and hosted on G2.com.

I use Nooks for calling, reporting, and review meetings. I really appreciate how Nooks simplifies the entire calling process and reduces manual effort. It helps reduce manual dialing and repetitive tasks, keeps everything organized in one place, and makes outreach much more efficient. The efficiency of tracking performance and improving connect rates is a big plus. The initial setup was smooth and easy to navigate, with a straightforward interface that made the onboarding process uncomplicated. Review collected by and hosted on G2.com.

It works well but improving stability during high volume dialing and making reporting more accurate would make the experience even better. During high volume or parallel dialing, the platform can occasionally lag or hang, which interrupts the flow and wastes time. On the reporting side, I've noticed a mismatch in actual dialing time versus what gets recorded so making the tracking more accurate would really help. Also, when I'm already talking to one prospect and at the same time another prospect calls, it should not ring the bell then I'm not able to hear anything the prospect is saying and it is also distracting. Review collected by and hosted on G2.com.

I like Nooks for its easy access to information and fast dialing, which saves me a lot of time. The callbacks setup is really good because it reminds us of things we might forget, which is an amazing feature. I find Nooks faster than Orum in dialing, which is an improvement for us, and the initial setup was very easy. Review collected by and hosted on G2.com.

Maybe the reporting part. It should give us a clear picture on how many dials are made, how many no answers, how many callbacks, how many not interested, etc., in a very simple format. Review collected by and hosted on G2.com.