KE
KATELYN E.
Mid-Market (51-1000 emp.)
"Easy to use, great customer support"
4/5
What do you like best about Noibu?

Noibu has been great for identifying issues. It was especially useful when we did a retheme on our website. The customer service is good and their support quickly answers any queries. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

No function to bulk close issues, It would be more user friendly if this was a feature. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"Really helpful and well paced"
4/5
What do you like best about Noibu?

It has a lot of features to offer and its user interface is easy to use and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

might be too technical at times for simpler ways to find and resolve issues when no tech team is available. Maybe an option to simplify the technical jargon for non tech users Review collected by and hosted on G2.com.

WW
Will W.
Mid-Market (51-1000 emp.)
"A Super Handy Tool for Identifying and Diagnosing Client Side Errors"
5/5
What do you like best about Noibu?

I really like the developer tools that identifies and suggests fixes for client side JS. The session recordings are also very helpful to see how users are interacting with your site. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

The UX can be a little frustrating sometimes. You can't bulk update tickets. That being said, the ticket filters work very well. Review collected by and hosted on G2.com.

FB
Francis B.
Enterprise (> 1000 emp.)
"Detect and solve issues faster with Noibu"
5/5
What do you like best about Noibu?

As a product owner, I had the opportunity to use Noibu on multiple eCommerce projets. This tool has helped us clearly identify hard to reproduce customer issues, prioritize those issues, and solve them faster, unleashing performance to a whole new level.

You absolutely need to use that tool on your eCommerce project! Review collected by and hosted on G2.com.

What do you dislike about Noibu?

I wish I was using this tool on more project! Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Sidekick for understanding issues that cannot be easily replicated"
5/5
What do you like best about Noibu?

I love the screenrecordings, the ability to find sessions with #helpcode, and the dashboard filter options. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

It feels daunting if you do not have any training. Review collected by and hosted on G2.com.

ANDRES ALEJANDRO D.
AD
ANDRES ALEJANDRO D.
Full stack developer
Small-Business (50 or fewer emp.)
"Noibu: the must-have tool for web application monitoring"
4/5
What do you like best about Noibu?

As a Noibu user, what I like most about this tool is its ability to provide deep visibility into my web applications, quickly detect and diagnose errors, and integrate with other incident management tools. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Overall, I have no significant complaints about Noibu. However, I have sometimes experienced a bit of latency when loading data or running certain functionality on the platform. While this has not significantly hindered my work, it would be great if the loading speed could be improved. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Fantastic service for observations"
4.5/5
What do you like best about Noibu?

Noibu can be invaluable in troubleshooting on-site issues and logging helpful tickets for your development team. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

A lot of third party scripts can cause false positives. Quantifying on-site issues of difficult and they lean towards very optimistic values Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Did good job finding site issues"
5/5
What do you like best about Noibu?

It saved us time finding small bugs we would have never found on our own. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

It seems still a bit new and they are trying to figure out some things. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Helpful but with more setup than initially thought"
4/5
What do you like best about Noibu?

The ease of identifiying potential issues in order to improve website functionality and custoemr interactions Review collected by and hosted on G2.com.

What do you dislike about Noibu?

There is a delay in the communication from the team and while the tags can sometimes be mis-leading or not helpful. Review collected by and hosted on G2.com.

Patricia M.
PM
Patricia M.
Owner
Small-Business (50 or fewer emp.)
"Noibu is a necessary tool for any ecommerce website!"
5/5
What do you like best about Noibu?

We have been using Noibu for more than a year and have found it extremely helpful and easy to use. Noibu has found errors we would not have known about and gives us valuable insights regarding how to resolve these issues. The sorting of the issues by the revenue impact makes it easy to address the most important ones first. The support group and account management are all extremely helpful and knowledgeable. We consider Noibu to be a necessary tool for any e-commerce website. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Sometimes it's difficult to actually determine the cause of the issue. In those cases we have reached out to support and they have provided assistance where they can. Review collected by and hosted on G2.com.

Response from Katya Zeisig of Noibu

Thank you so much for your thoughtful review, Patricia!

We absolutely love working with your team - Happy to know that the feeling is mutual.