--- title: Noibu Reviews meta\_title: 'Noibu Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how Noibu works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 53 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

# Noibu Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Noibu but has limited features.  
  
Are you part of the Noibu team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Noibu is the leading ecommerce analytics & monitoring platform, built to surface what matters most across the customer journey, from errors and performance gaps to experience insights that influence conversion. By surfacing end-to-end shopping data, session replays, and full technical context, Noibu makes it easy to understand what’s happening on your site, why it’s happening, and what to do next. ➡️ Issue detection & alerts. Automatically detect every conversion-blocking issue, and prioritize what to fix with AI and expert verification. ➡️ Session replay. See friction through the eyes of your customer, pinpoint frustration signals, and trace blockers to their root cause. ➡️ Performance monitoring. Track trends in site speed, interactivity, and visual stability with real user data, and quantify the cost of slowdowns. ➡️ Complete technical details. Pinpoint the root cause of issues and friction with detailed stack traces, HTTP request & response data, browser and OS breakdowns, page lifecycle events, and more. ➡️ Release monitoring. Automatically track how every deployment affects errors, performance, and site health to validate impact quickly and ship with confidence. ➡️ Page analysis. See where customers click, how they engage, and what converts them with heat maps, scroll maps, and page-level diagnostics. ➡️ Seamless ecommerce workflow integrations. Connect Noibu to Jira, GitHub, GitLab, Jenkins, Slack, and more to accelerate team workflows and resolution. Noibu is trusted by some of the world’s biggest ecommerce brands across the globe.

* * *

Seller
[Noibu](https://www.g2.com/sellers/noibu)
Discussions
[Noibu Community](https://www.g2.com/products/noibu-noibu/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Anthony Tavares

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

7 months

[
View More Pricing Information
](https://www.g2.com/products/noibu-noibu/pricing)

## Top-Rated Alternatives

[

 ![Contentsquare](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Contentsquare")

Contentsquare

4.6/5(640)

](https://www.g2.com/products/contentsquare/reviews)

[

 ![Hotjar by Contentsquare](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hotjar by Contentsquare")

Hotjar by Contentsquare

4.3/5(345)

](https://www.g2.com/products/hotjar-by-contentsquare/reviews)

[

 ![Glassbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glassbox")

Glassbox

4.9/5(809)

](https://www.g2.com/products/glassbox/reviews)

[
View All Alternatives
](https://www.g2.com/products/noibu-noibu/competitors/alternatives)

## User Insights

Average based on 53 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Noibu Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Shopify

](https://www.g2.com/products/shopify/reviews)

Show More

 ![Aaron D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron D.")
AD

Aaron D.

Ecommerce Manager

Mid-Market (51-1000 emp.)

10/3/2022

"Great Platform for Finding, Fixing, and Evaluating Impact of Website Bugs"

5/5

What do you like best about Noibu?

Noibu has a really simple, clean interface that aids in helping technical and non-technical people manage and prioritize bugs. It offers such tools as stack-trace and session playback to help legitimize website issues. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

The session playback does need some work, which I know their team is working on improving. Additionally, greater filtering capabilities or even an 'auto-prioritization.' Would be nice. Additionally, it would be great to auto-categorize bugs that appear on the same page. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Noibu helps businesses determine the impact of bugs on their site. It has a calculation that uses sessions, exits, user experience (such as tracking rage-clicks), etc to put a dollar amount to unsolved bugs. Along with metrics such as frequency and total impacted pages and customers, it helps prioritize bugs that need solving. Review collected by and hosted on G2.com.

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Response from Katya Zeisig of Noibu

[Editedit](https://www.g2.com/survey_responses/noibu-review-7162611/official_response/edit)

The team really appreciates your thoughts, Aaron! Thank you so much for taking the time to share with us.

And yes, we are currently working on improving our session playback! Looking forward to having that ironed out. We have some other exciting things planned in this quarter's roadmap, too... You'll have to stay tuned.

Current UserValidated ReviewerSource: Organic

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Mid-Market (51-1000 emp.)

8/7/2023

"Excellent service and insights from Noibu"

4.5/5

What do you like best about Noibu?

Noibu is monumenatal in providing insights into issues we would not be able to find through manually testing. It is proving an invaluable tool! Review collected by and hosted on G2.com.

What do you dislike about Noibu?

The dashboard still needs improvements but work is being made to it every month! Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

New dployment issues Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Aaron W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron W.")
AW

Aaron W.

Co-Founder

Mid-Market (51-1000 emp.)

9/27/2022

"Very happy we decided to work with Noibu"

5/5

What do you like best about Noibu?

The bug monitoring is something that has been incredibly valuable to us as we build an online marketplace totally custom. There are so many issues that can be difficult to identify - Noibu helps catch and identify revenue-impacting bugs quickly. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

I don't have any dislikes of the platform; the only dislike would be maybe the pricing is a bit high. But to be fair, the amount of help Noibu has been easily worth the money. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Catching bugs that are impacting revenue and user experience across the front-end of our online retail marketplace. The way Noibu catches the bugs is automated and based on user interactions on site and how certain bugs impact the way the users purchase. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Enterprise (\> 1000 emp.)

10/4/2022

"Very useful tool to monitor errors"

4.5/5

What do you like best about Noibu?

Straightforward interface and is easy to understand, with lots of filters to find exactly what you're looking for (Or sometimes, get a more general view). Also really useful to see what our customers are doing to get errors. We save time by knowing exactly how to reproduce the issue instead of poking around. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Sometimes we get false positives, like an error that Noibu would consider critical but is not a real issue, and we don't want to spend fixing it since there is no impact. Unfortunately, the error just kind of stays there, and sometimes we still receive emails that this issue is happening, even if we closed it. It's really not that big of a deal, but it's the only thing I could think about Noibu that I don't like! Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Time saved while trying to reproduce errors, emails to tell us a new issue is happening and significantly impact our customers. Easy to learn, good filtering, valuable charts. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
IC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/4/2023

"A great website errors tracking tool!"

5/5

What do you like best about Noibu?

Easily identify the cause of website bottlenecks and their priorities Review collected by and hosted on G2.com.

What do you dislike about Noibu?

I don't think there are much downsides to Noibu Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Identifying checkout process bottlenecks and gives you a rough idea of what's causing it Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet")
II

Verified User in Internet

Mid-Market (51-1000 emp.)

11/2/2022

"Perfect partner for improving quality and achieving monitoring success"

4.5/5

What do you like best about Noibu?

Permanent feedback on all our eCommerce functionalities Review collected by and hosted on G2.com.

What do you dislike about Noibu?

At times there are messages for us that are of no relevance Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Permanent quality monitoring Review collected by and hosted on G2.com.

Show More

8/14/2023
Validated ReviewerSource: Organic

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
ER

Verified User in Retail

Enterprise (\> 1000 emp.)

10/7/2022

"Great tool for conversion rate optimization and triaging errors!"

5/5

What do you like best about Noibu?

I like the data-driven approach to quantifying the impact of various site issues that allows teams to prioritize the most important things first. Most competitors will only indicate issues or occurrences, not putting a dollar impact on them. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

The product keeps getting better. Previously I would have said their session replay functionality but now it compares to the best competitors. Honing in on the specific part of the experience where fallout may have happened could be slightly improved, but its easy enough to navigate and find if you know what you're looking for. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Taking a business approach to solving technical issues on a website. It helps developers understand business impact and triage easier while helping product managers prioritize the right things to work on. Review collected by and hosted on G2.com.

Show More

10/7/2023
Current UserValidated ReviewerSource: Organic

 ![Rushi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rushi B.")
RB

Rushi B.

Chief Business Development Officer

Small-Business (50 or fewer emp.)

9/29/2022

"Awesome tool to maintain the error free website and checkout :)"

5/5

What do you like best about Noibu?

- Session Tracking with Video and session search feature to fix the errors

- Noibu Team support and their quarterly meetings

- Showing the error in the code to quick fix without debugging Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Sometimes false positive error comes due to some reason, but it occurs only some time Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

- Code improvement

- Website speed

- Checkout errors and user behavior Review collected by and hosted on G2.com.

Show More

3/29/2023
Current UserValidated ReviewerSource: Organic

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Enterprise (\> 1000 emp.)

9/29/2022

"Find the unfindable"

5/5

What do you like best about Noibu?

I like that Noibu identifies errors and problems on our ecommerce site that we could never find on our own. Deep into the conversion funnel for thousands of customers, Noibu is there watching and listening. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Noibu is a blend of business and technical information. As a product manager, I sometimes don't have the knowledge to understand a specific error. I appreciate the business impact and ROI metrics but look forward to more solutions as they come. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

On any ecommerce site there are dozens or hundreds of errors of all types and they occur for different reasons. Noibu tells us why something is happening, follows the stacktrace to make it easy for developers to find the problem, and usually results in reducing the annualized revenue loss from that error. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Mary C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary C.")
MC

Mary C.

Marketing Manager

Small-Business (50 or fewer emp.)

9/30/2022

"Noibu has been a game changer for us and we love working with the entire team!"

5/5

What do you like best about Noibu?

It helps save time finding and fixing issues and has greatly reduced customer friction on our website. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Nothing, it's a great product and they have an awesome team! Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Faster response time to issues on our website and it also cuts down on the amount of time it takes to fix issues. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

## Questions about Noibu? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Noibu
](https://www.g2.com/products/noibu-noibu/discussions/new)

 ![Katya Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katya Z.")
KZ

Katya Zeisig
•
Last activity almost 4 years ago

How can Noibu support a major site update or migration?

2 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/how-can-noibu-support-a-major-site-update-or-migration)

[
View all Discussions
](https://www.g2.com/products/noibu-noibu/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

7 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/noibu-noibu/pricing)

Noibu Comparisons

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4.6/5(640)

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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3409641711f770a43598e0ef6d37e6e1/hotjar-by-contentsquare.png "Product Avatar Image")

Hotjar by Contentsquare

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Glassbox

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##### 
##### Noibu Features

Functionality

Alerting

Multi-Site Monitoring

Reporting

Experience

Real-Time Monitoring

Session Replay

Behavioral Analysis

Management

Content Management

Alerts

Budget Analysis

Performance

Uptime Monitoring

Performance Monitoring

Issue Tracking

[
View More Features
](https://www.g2.com/products/noibu-noibu/features)

##### Categories on G2

[Website Monitoring](https://www.g2.com/categories/website-monitoring)[E-Commerce Tools](https://www.g2.com/categories/e-commerce-tools)[Digital Experience Monitoring (DEM)](https://www.g2.com/categories/digital-experience-monitoring-dem)

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