--- title: Noibu Reviews meta\_title: 'Noibu Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how Noibu works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 53 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

# Noibu Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Noibu but has limited features.  
  
Are you part of the Noibu team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

Noibu is the leading ecommerce analytics & monitoring platform, built to surface what matters most across the customer journey, from errors and performance gaps to experience insights that influence conversion. By surfacing end-to-end shopping data, session replays, and full technical context, Noibu makes it easy to understand what’s happening on your site, why it’s happening, and what to do next. ➡️ Issue detection & alerts. Automatically detect every conversion-blocking issue, and prioritize what to fix with AI and expert verification. ➡️ Session replay. See friction through the eyes of your customer, pinpoint frustration signals, and trace blockers to their root cause. ➡️ Performance monitoring. Track trends in site speed, interactivity, and visual stability with real user data, and quantify the cost of slowdowns. ➡️ Complete technical details. Pinpoint the root cause of issues and friction with detailed stack traces, HTTP request & response data, browser and OS breakdowns, page lifecycle events, and more. ➡️ Release monitoring. Automatically track how every deployment affects errors, performance, and site health to validate impact quickly and ship with confidence. ➡️ Page analysis. See where customers click, how they engage, and what converts them with heat maps, scroll maps, and page-level diagnostics. ➡️ Seamless ecommerce workflow integrations. Connect Noibu to Jira, GitHub, GitLab, Jenkins, Slack, and more to accelerate team workflows and resolution. Noibu is trusted by some of the world’s biggest ecommerce brands across the globe.

* * *

Seller
[Noibu](https://www.g2.com/sellers/noibu)
Discussions
[Noibu Community](https://www.g2.com/products/noibu-noibu/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Anthony Tavares

Show More

## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

7 months

[
View More Pricing Information
](https://www.g2.com/products/noibu-noibu/pricing)

## Top-Rated Alternatives

[

 ![Contentsquare](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Contentsquare")

Contentsquare

4.6/5(640)

](https://www.g2.com/products/contentsquare/reviews)

[

 ![Hotjar by Contentsquare](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hotjar by Contentsquare")

Hotjar by Contentsquare

4.3/5(345)

](https://www.g2.com/products/hotjar-by-contentsquare/reviews)

[

 ![Glassbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glassbox")

Glassbox

4.9/5(809)

](https://www.g2.com/products/glassbox/reviews)

[
View All Alternatives
](https://www.g2.com/products/noibu-noibu/competitors/alternatives)

## User Insights

Average based on 53 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Noibu Integrations
(1)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Shopify

](https://www.g2.com/products/shopify/reviews)

Show More

KE

KATELYN E.

Mid-Market (51-1000 emp.)

8/11/2023

"Easy to use, great customer support"

4/5

What do you like best about Noibu?

Noibu has been great for identifying issues. It was especially useful when we did a retheme on our website. The customer service is good and their support quickly answers any queries. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

No function to bulk close issues, It would be more user friendly if this was a feature. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Noibu is helping to identify issues which occur on the site, the developer section is particularly helpful when we have issues occurring due to third party apps. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Consumer Electronics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Electronics")
UC

Verified User in Consumer Electronics

Small-Business (50 or fewer emp.)

11/2/2023

"Really helpful and well paced"

4/5

What do you like best about Noibu?

It has a lot of features to offer and its user interface is easy to use and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

might be too technical at times for simpler ways to find and resolve issues when no tech team is available. Maybe an option to simplify the technical jargon for non tech users Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Payment issues at cart, users dropping off at certain stages Review collected by and hosted on G2.com.

Show More

11/9/2023
Current UserValidated ReviewerSource: Organic

WW

Will W.

Mid-Market (51-1000 emp.)

8/17/2023

"A Super Handy Tool for Identifying and Diagnosing Client Side Errors"

5/5

What do you like best about Noibu?

I really like the developer tools that identifies and suggests fixes for client side JS. The session recordings are also very helpful to see how users are interacting with your site. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

The UX can be a little frustrating sometimes. You can't bulk update tickets. That being said, the ticket filters work very well. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Noibu is identifying client side errors and suggesting fixes when possible. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

FB

Francis B.

Enterprise (\> 1000 emp.)

8/14/2023

"Detect and solve issues faster with Noibu"

5/5

What do you like best about Noibu?

As a product owner, I had the opportunity to use Noibu on multiple eCommerce projets. This tool has helped us clearly identify hard to reproduce customer issues, prioritize those issues, and solve them faster, unleashing performance to a whole new level.

You absolutely need to use that tool on your eCommerce project! Review collected by and hosted on G2.com.

What do you dislike about Noibu?

I wish I was using this tool on more project! Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Real time errors/bugs flagging

Prioritize meaningful bugs to be resolved. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

8/14/2023

"Sidekick for understanding issues that cannot be easily replicated"

5/5

What do you like best about Noibu?

I love the screenrecordings, the ability to find sessions with #helpcode, and the dashboard filter options. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

It feels daunting if you do not have any training. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Noibu is allowing us to understand how our users interact with our site while also helping us find issues that are not easily replicated. It's also allowed our Customer Service team to get us the information we need to uncover issues within Noibu. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![ANDRES ALEJANDRO D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ANDRES ALEJANDRO D.")
AD

ANDRES ALEJANDRO D.

Full stack developer

Small-Business (50 or fewer emp.)

4/24/2023

"Noibu: the must-have tool for web application monitoring"

4/5

What do you like best about Noibu?

As a Noibu user, what I like most about this tool is its ability to provide deep visibility into my web applications, quickly detect and diagnose errors, and integrate with other incident management tools. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Overall, I have no significant complaints about Noibu. However, I have sometimes experienced a bit of latency when loading data or running certain functionality on the platform. While this has not significantly hindered my work, it would be great if the loading speed could be improved. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Noibu helps me to quickly identify performance and stability issues on the websites I develop or manage. This allows me to fix them before they affect the user experience, thus improving the quality and reliability of my websites and increasing customer satisfaction. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Small-Business (50 or fewer emp.)

8/4/2023

"Fantastic service for observations"

4.5/5

What do you like best about Noibu?

Noibu can be invaluable in troubleshooting on-site issues and logging helpful tickets for your development team. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

A lot of third party scripts can cause false positives. Quantifying on-site issues of difficult and they lean towards very optimistic values Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Finding conversion issues on site before they cost far too much. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive")
UA

Verified User in Automotive

Mid-Market (51-1000 emp.)

4/18/2023

"Did good job finding site issues"

5/5

What do you like best about Noibu?

It saved us time finding small bugs we would have never found on our own. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

It seems still a bit new and they are trying to figure out some things. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

It is finding edge case issues on our site that we can have our dev team address. Review collected by and hosted on G2.com.

Show More

8/7/2023
Current UserValidated ReviewerSource: Organic

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Mid-Market (51-1000 emp.)

10/13/2023

"Helpful but with more setup than initially thought"

4/5

What do you like best about Noibu?

The ease of identifiying potential issues in order to improve website functionality and custoemr interactions Review collected by and hosted on G2.com.

What do you dislike about Noibu?

There is a delay in the communication from the team and while the tags can sometimes be mis-leading or not helpful. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Helping us identify issues on the website that cause negative user experiences and lose revenue. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Patricia M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patricia M.")
PM

Patricia M.

Owner

Small-Business (50 or fewer emp.)

9/30/2022

"Noibu is a necessary tool for any ecommerce website!"

5/5

What do you like best about Noibu?

We have been using Noibu for more than a year and have found it extremely helpful and easy to use. Noibu has found errors we would not have known about and gives us valuable insights regarding how to resolve these issues. The sorting of the issues by the revenue impact makes it easy to address the most important ones first. The support group and account management are all extremely helpful and knowledgeable. We consider Noibu to be a necessary tool for any e-commerce website. Review collected by and hosted on G2.com.

What do you dislike about Noibu?

Sometimes it's difficult to actually determine the cause of the issue. In those cases we have reached out to support and they have provided assistance where they can. Review collected by and hosted on G2.com.

What problems is Noibu solving and how is that benefiting you?

Noibu shows us where our customers have issues and are unable to continue with their purchase. Noibu is particularly valuable after a code launch by showing us any new issues that might have been created by the launch. Review collected by and hosted on G2.com.

Show More

Response from Katya Zeisig of Noibu

[Editedit](https://www.g2.com/survey_responses/noibu-review-7155321/official_response/edit)

Thank you so much for your thoughtful review, Patricia!

We absolutely love working with your team - Happy to know that the feeling is mutual.

Current UserValidated ReviewerSource: Organic

## Questions about Noibu? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Noibu
](https://www.g2.com/products/noibu-noibu/discussions/new)

 ![Katya Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katya Z.")
KZ

Katya Zeisig
•
Last activity almost 4 years ago

How can Noibu support a major site update or migration?

2 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/how-can-noibu-support-a-major-site-update-or-migration)

[
View all Discussions
](https://www.g2.com/products/noibu-noibu/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

7 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/noibu-noibu/pricing)

Noibu Comparisons

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4.6/5(640)

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Glassbox

4.9/5(809)

[
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##### 
##### Noibu Features

Functionality

Alerting

Multi-Site Monitoring

Reporting

Experience

Real-Time Monitoring

Session Replay

Behavioral Analysis

Management

Content Management

Alerts

Budget Analysis

Performance

Uptime Monitoring

Performance Monitoring

Issue Tracking

[
View More Features
](https://www.g2.com/products/noibu-noibu/features)

##### Categories on G2

[Website Monitoring](https://www.g2.com/categories/website-monitoring)[E-Commerce Tools](https://www.g2.com/categories/e-commerce-tools)[Digital Experience Monitoring (DEM)](https://www.g2.com/categories/digital-experience-monitoring-dem)

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