--- title: Noibu Reviews meta\_title: 'Noibu Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how Noibu works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 53 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Noibu Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Noibu but has limited features. Are you part of the Noibu team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Noibu is the leading ecommerce analytics & monitoring platform, built to surface what matters most across the customer journey, from errors and performance gaps to experience insights that influence conversion. By surfacing end-to-end shopping data, session replays, and full technical context, Noibu makes it easy to understand what’s happening on your site, why it’s happening, and what to do next. ➡️ Issue detection & alerts. Automatically detect every conversion-blocking issue, and prioritize what to fix with AI and expert verification. ➡️ Session replay. See friction through the eyes of your customer, pinpoint frustration signals, and trace blockers to their root cause. ➡️ Performance monitoring. Track trends in site speed, interactivity, and visual stability with real user data, and quantify the cost of slowdowns. ➡️ Complete technical details. Pinpoint the root cause of issues and friction with detailed stack traces, HTTP request & response data, browser and OS breakdowns, page lifecycle events, and more. ➡️ Release monitoring. Automatically track how every deployment affects errors, performance, and site health to validate impact quickly and ship with confidence. ➡️ Page analysis. See where customers click, how they engage, and what converts them with heat maps, scroll maps, and page-level diagnostics. ➡️ Seamless ecommerce workflow integrations. Connect Noibu to Jira, GitHub, GitLab, Jenkins, Slack, and more to accelerate team workflows and resolution. Noibu is trusted by some of the world’s biggest ecommerce brands across the globe. * * * Seller [Noibu](https://www.g2.com/sellers/noibu) Discussions [Noibu Community](https://www.g2.com/products/noibu-noibu/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Anthony Tavares Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 7 months [ View More Pricing Information ](https://www.g2.com/products/noibu-noibu/pricing) ## Top-Rated Alternatives [ ![Contentsquare](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Contentsquare") Contentsquare 4.6/5(640) ](https://www.g2.com/products/contentsquare/reviews) [ ![Hotjar by Contentsquare](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hotjar by Contentsquare") Hotjar by Contentsquare 4.3/5(345) ](https://www.g2.com/products/hotjar-by-contentsquare/reviews) [ ![Glassbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glassbox") Glassbox 4.9/5(809) ](https://www.g2.com/products/glassbox/reviews) [ View All Alternatives ](https://www.g2.com/products/noibu-noibu/competitors/alternatives) ## User Insights Average based on 53 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Noibu Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews) Show More ![Luke M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke M.") LM Luke M. Small-Business (50 or fewer emp.) 11/29/2023 "My Medic Review" 4/5 What do you like best about Noibu? The dashbaord was really easy to use and figure out! We also really apprciated the onbaording experience! Review collected by and hosted on G2.com. What do you dislike about Noibu? Over projecting loss is a concern we have. It is really daunting looking into the dashboard and seeing so much loss but when you dive into the issues some of them arent really issues. Review collected by and hosted on G2.com. What problems is Noibu solving and how is that benefiting you? Bugs on our webite, and figuring out pain points for our customers to enchance the customer experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic HS Heriberto S. Ecommerce Operations Project Coordinator Enterprise (\> 1000 emp.) 8/4/2023 "Excellent Ever-Evolving Product" 5/5 What do you like best about Noibu? The session recorings are an invaluable tool to identify issues from the user experience perspective. There are many filters within the session details that help to isolate the root cause. Noibu is constantly updating features offered on the platform and provide a tutorial via email regarding any new releases. Notifications of potential issues are sent in a timely manner. Support team is easily accessible and provides good feedback to inquiries. Review collected by and hosted on G2.com. What do you dislike about Noibu? Not being a developer, some of the error messages and codes are too technical for me which can make it challenging to create internal tickets. It would be great if a layman's explanation could be provided for some of the error messages and codes. Review collected by and hosted on G2.com. What problems is Noibu solving and how is that benefiting you? They have identified several checkout errors which caused customer friction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 11/24/2023 "Identifying and resolving issues on our website" 5/5 What do you like best about Noibu? When it comes to identifying and resolving issues on our website, Noibu has truly shined and has become an indispensable tool for our team. Since integrating Noibu into our operations, we've seen a noticeable improvement in our website's performance and customer satisfaction. The platform has helped us reduce downtime, improve the user experience, and ultimately, increase our sales. Review collected by and hosted on G2.com. What do you dislike about Noibu? There is nothing that I dont like. its easy to use and provides a great benefit to the team. Review collected by and hosted on G2.com. What problems is Noibu solving and how is that benefiting you? Noibu is surfacing impactful issues that would otherwise be un-noticed. It gives us all the tools we need to investigate, replicate and resolve. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Paul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul S.") PS Paul S. Manager, Business & IT Development Small-Business (50 or fewer emp.) 8/14/2023 "A great service to protect revenue erosion from un-noticed errors" 4.5/5 What do you like best about Noibu? Helps detect errors on platforms and in circumstances we wouldn't have predicted. Helps protect revenue loss that might otherwise occur through lost customers and orders; a good insurance policy, and might save you money. Every customer becomes a real world tester. Review collected by and hosted on G2.com. What do you dislike about Noibu? It would be nicer if is were cheaper, but really the product is very good. Sometimes it requires a little work to tie up customer sessions between noibu and your own database. Review collected by and hosted on G2.com. What problems is Noibu solving and how is that benefiting you? For us, noibu was initially about the detection of (possibly long-standing) errors throughout our web site, that might be eroding customer experience or losing us orders. We had an initially flurry of problems identified (with a potential cost associated with each) which we were able to work through. noibu then became something between a monitoring tool and an insurance policy. We know that if something's up with the side and it's impacting revenue, we'll know about it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") ER Verified User in Retail Mid-Market (51-1000 emp.) 8/7/2023 "Noibu has provided great insight to customer behaviors." 4.5/5 What do you like best about Noibu? Noibu provides data on where errors have occured, allow me to drill down by funnel action, and watch recordings of the transaction and cusotmer behaviors. I like the behavioral warnings, the issue trends, and the projected revenue loss by behavior.The account managers have been fantastic at helping identify the material impacts and focus items to deliver a true result. Review collected by and hosted on G2.com. What do you dislike about Noibu? While it does identify the issues it sometimes misrepresents the financial impact of those issues. Some of the errors are unseen by the customer and therefore have no relevant impact to the purchasing decision. It also requires and internal IT team versed on fixing third party issues that sometimes cannot be changed or controlled. I would recommend an ignore this issue function or a rating on the material impact of the error. Review collected by and hosted on G2.com. What problems is Noibu solving and how is that benefiting you? The biggest impact has been on enlightening us on the customer experience through the session view. I pay the most attention to the rage click issue symptoms, the friction factor, and funnel checkout place order issues. Review collected by and hosted on G2.com. Show More 8/10/2023 Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 8/4/2023 "Great piece of software!" 4.5/5 What do you like best about Noibu? There are two main things that I love about Noibu. 1) User-Focused Approach - the softwate focuses on capturing erros that impact actual users on the site which helps us as the agency to prioritse and fix based on issues that directly are causing an impact. 2) The Detail of the Errors - the detail Noibu captures in terms of occurance/frequency and the revenue loss it is causing is beyond helpful! The stacktrace it also gives the developers help us save time when it comes to resolving the issue. Review collected by and hosted on G2.com. What do you dislike about Noibu? Sometimes you can get false positives. Noibu can occasionally generate false positive error alerts that are not necessarily causing issues on the site. Sometimes we spend time looking into errord that are not actually affecting users. Review collected by and hosted on G2.com. What problems is Noibu solving and how is that benefiting you? It helps us work on errors that are affecting the checkout and therefore decreasing the % of abandoned carts. It allows us as the agency to proactively address errors as they occur and therefore minimising the impact of the errors on users before they cause too much of an issue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kenton A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenton A.") KA Kenton A. Chief Marketing Officer Small-Business (50 or fewer emp.) 11/29/2023 "A great way to catch errors you might not even know are happening" 4/5 What do you like best about Noibu? The peace of mind of having something that is catching any revenue loss errors. Review collected by and hosted on G2.com. What do you dislike about Noibu? I think it can be a little overwhelming at first as you learn what errors are actually important and need fixing first. Review collected by and hosted on G2.com. What problems is Noibu solving and how is that benefiting you? It making the user experience better, communicating seamlessly with our developer and reducing lost revenue from bugs Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 8/7/2023 "Good Monitoring Tool" 4.5/5 What do you like best about Noibu? Catches errors as they happen by users Good developer details that help in debugging/re-creating the issue to fix Session search is helpful when trying to find the steps needed to recreate issue How many users are affected helps in determining what issues are needing to be fixed first Review collected by and hosted on G2.com. What do you dislike about Noibu? Issues are not found in real-time, need to wait until the next day to find any new issues Sometimes, session search can be hard to follow but is still helpful when trying to recreate issues Annualized loss per issue can be a bit over exaggerated User Impact statistics are calculated 90 days out even for new issues that just occured Review collected by and hosted on G2.com. What problems is Noibu solving and how is that benefiting you? Helping catch user issues and helps determing what frustrations users are getting when using our site. Also, helps determine how many times an error occurs so we can focus our efforts Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic WL Wes L. Mid-Market (51-1000 emp.) 8/7/2023 "Noibu review" 5/5 What do you like best about Noibu? It can be helpful to diagnose difficult to spot issues with website checkout. It's useful to be able to ignore or mark certain issues as resolved so they aren't reported on again. Review collected by and hosted on G2.com. What do you dislike about Noibu? I had some initial questions about revenue loss, but the customer care team was able to answer my questions and address any concerns I had. Review collected by and hosted on G2.com. What problems is Noibu solving and how is that benefiting you? Help find JS errors that can be difficult or time-consuming to review. Review collected by and hosted on G2.com. Show More 9/26/2023 Current UserValidated ReviewerSource: Organic MS Massimiliano S. Mr Information Technology and Services Small-Business (50 or fewer emp.) 8/4/2023 "Excellent tools for QA and Devops" 5/5 What do you like best about Noibu? This is an excellent service that makes it very easy to find bugs and to find out what needs to be improved in web applications. Review collected by and hosted on G2.com. What do you dislike about Noibu? There is nothing to report on the service as a whole, but it would be desirable to have an application (IOS or Android) to integrate the platform. Review collected by and hosted on G2.com. What problems is Noibu solving and how is that benefiting you? The ability to analyse the video with the customer experience, and to quickly and accurately detect reported bugs, provides a great tool for both QA and DevOps. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Noibu? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Noibu ](https://www.g2.com/products/noibu-noibu/discussions/new) ![Katya Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katya Z.") KZ Katya Zeisig • Last activity almost 4 years ago How can Noibu support a major site update or migration? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-can-noibu-support-a-major-site-update-or-migration) [ View all Discussions ](https://www.g2.com/products/noibu-noibu/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 7 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/noibu-noibu/pricing) Noibu Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bec1afe91426bc6e35b257ba902d889b/contentsquare.png "Product Avatar Image") Contentsquare 4.6/5(640) [ Compare Now ](https://www.g2.com/compare/contentsquare-vs-noibu-noibu) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3409641711f770a43598e0ef6d37e6e1/hotjar-by-contentsquare.png "Product Avatar Image") Hotjar by Contentsquare 4.3/5(345) [ Compare Now ](https://www.g2.com/compare/hotjar-by-contentsquare-vs-noibu-noibu) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_526503459c23a2b855b4fe2a0526aa48/glassbox.png "Product Avatar Image") Glassbox 4.9/5(809) [ Compare Now ](https://www.g2.com/compare/glassbox-vs-noibu-noibu) ##### ##### Noibu Features Functionality Alerting Multi-Site Monitoring Reporting Experience Real-Time Monitoring Session Replay Behavioral Analysis Management Content Management Alerts Budget Analysis Performance Uptime Monitoring Performance Monitoring Issue Tracking [ View More Features ](https://www.g2.com/products/noibu-noibu/features) ##### Categories on G2 [Website Monitoring](https://www.g2.com/categories/website-monitoring)[E-Commerce Tools](https://www.g2.com/categories/e-commerce-tools)[Digital Experience Monitoring (DEM)](https://www.g2.com/categories/digital-experience-monitoring-dem) ##### Explore More [Which lead retrieval platforms give the best data coverage and accuracy so the leads you capture at a trade show are actually useful when sales follows up?](https://www.g2.com/discussions/which-lead-retrieval-platforms-give-the-best-data-coverage-and-accuracy-so-the-leads-you-capture-at-a-trade-show-are-actually-useful-when-sales-follows-up)[What's the best marketing analytics software for consolidating paid, organic, email and social data into one attribution view?](https://www.g2.com/discussions/what-s-the-best-marketing-analytics-software-for-consolidating-paid-organic-email-and-social-data-into-one-attribution-view)[User Research Tools](https://www.g2.com/discussions/which-user-research-tools-are-helping-your-team-right-now) [Which ecommerce platforms sync inventory in real time when sales spike during a peak campaign?](https://www.g2.com/discussions/which-ecommerce-platforms-sync-inventory-in-real-time-when-sales-spike-during-a-peak-campaign)[Best software for managing board documents efficiently](https://www.g2.com/discussions/best-software-for-managing-board-documents-efficiently)[Pros and Cons Details](https://www.g2.com/products/noibu-noibu/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)