Maggie K.
MK
Maggie K.
CX Manager
Mid-Market (51-1000 emp.)
"Seamless Fraud Protection with Clear Order Insights and Flexible Block/Allow Lists"
5/5
What do you like best about Wyllo?

NoFraud has helped us manage our fraudulent orders in a seamless and effortless way. If we have customers who push the limits of our policies, we're able to report abuse vs if they've crossed the line, we can add to a blocklist. We're able to view detailed information as to why an order was failed or passed, and add to block/allow list at our own discretion. It also helps protect our customers - any stolen card information is automatically cancelled, where previously they weren't and the victims felt like they couldn't trust our site. Review collected by and hosted on G2.com.

What do you dislike about Wyllo?

Need an integration with Gorgias to view data directly in the widget (I know it's being worked on). Need a link from Shopify to the direct NoFraud site (unless I just haven't found it) Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficient Fraud Filtering with Excellent Support"
4/5
What do you like best about Wyllo?

I appreciate how Wyllo helps us filter out fraudulent orders, which is really important for my work at Credo Beauty. One of the things I like most is that when a customer writes in with questions about their order that's been filtered out, we can reach out to Wyllo support. They're really helpful in navigating the situation and assist us in determining whether an order can be verified or if it will remain a failed order. This setup makes the process clearer and lessens the risk of wrongful order cancellations. Plus, the initial setup of Wyllo was very easy from my end, making the transition smooth. Review collected by and hosted on G2.com.

What do you dislike about Wyllo?

I do wish that we were able to see more information when we log in to Wyllo and put in the order. We're not able to see a lot of information. When we type in the order number, it's difficult from a client experience aspect not able to, like, see a lot of information regarding why the order was canceled. So when the customer reaches out to us and is like, why was my order canceled? We're not able to, like, you know, give them a lot of information. We're not able to see a lot of information on our end. And Wyllo support helps us with that. But I do wish that we could see more information when we log in regarding why the order was filtered. Review collected by and hosted on G2.com.

Verified User in Consulting
TC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Empowering Businesses with Effortless Fraud Protection Experience"
5/5
What do you like best about Wyllo?

Honestly, the biggest standout since the switch from NoFraud to Wyllo (after they brought in Yofi) is just how much more the platform handles now. Before, we mainly used it to block stolen credit cards and standard payment fraud.

​Now, it actually tackles the sneaky stuff that really eats into our margins—like return policy abuse, promo code loopholes, and annoying reseller bots. They kept the AI and manual human review combo that we always liked, but the new dashboards give us way better visibility into what customers are actually doing in real-time. It’s been a lifesaver for spotting bot traffic and stopping abuse before it messes with our inventory. It feels way less like a basic pass/fail filter and more like a complete safety net for the business. Review collected by and hosted on G2.com.

What do you dislike about Wyllo?

While Wyllo's new anti-bot and policy abuse tools are incredibly powerful, they sometimes cast too wide a net. We’ve noticed an uptick in false positives on our high-value, complex orders. Legitimate VIP purchases occasionally get flagged as bots, which creates frustrating manual review bottlenecks and slows down shipping during peak sales rushes. Review collected by and hosted on G2.com.

Topper J.
TJ
Topper J.
General Store Manager
Small-Business (50 or fewer emp.)
"Wyllo Makes Online Order Verification Effortless"
5/5
What do you like best about Wyllo?

Wyllo makes it really easy to verify online orders. Review collected by and hosted on G2.com.

What do you dislike about Wyllo?

The time it takes for the decision-making process can sometimes delay shipping, but I’d rather they be cautious than risk it turning out to be fraudulent activity. Review collected by and hosted on G2.com.

AR
Ashley R.
Assistant Manager of Customer Service
Mid-Market (51-1000 emp.)
"NoFraud Makes Fraud Prevention Simple with a Smooth, User-Friendly Experience"
5/5
What do you like best about Wyllo?

What I like best about NoFraud is how easy the system is to use. Communication is quick and efficient, and it doesn’t interrupt the customer flow at all. Overall, it’s a smooth, user-friendly solution that makes fraud prevention simple. Review collected by and hosted on G2.com.

What do you dislike about Wyllo?

I don’t have many dislikes about NoFraud. One minor issue is that the dashboard can sometimes be a bit slow, especially when exporting documents. I also wish we could see more customer history on failed orders, though I understand this may be limited due to privacy concerns. Review collected by and hosted on G2.com.

Martha G.
MG
Martha G.
operations manager
Mid-Market (51-1000 emp.)
"User Friendly Workflow Tool"
5/5
What do you like best about Wyllo?

What I like best about Wyllo is how easy it is to use while still feeling well designed and reliable. Review collected by and hosted on G2.com.

What do you dislike about Wyllo?

What I dislike most about Wyllo is that it can sometimes feel limited in customization or missing a few advanced features that more established platforms offer. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Verified User in Sporting Goods
Small-Business (50 or fewer emp.)
"Life Saver in a Sea of Fraudsters"
5/5
What do you like best about Wyllo?

We really love the visibility within the analytics dashboard. It’s clean, intuitive, and makes it easy to quickly understand trends, approval rates, review volume, and overall fraud performance at a glance. Having accessible, organized data allows us to make faster operational decisions and keep leadership informed without digging through complicated reports.

And once again, their customer support is top notch. Their team is responsive, knowledgeable, and quick to assist our CSRs with questions or escalations. That speed and professionalism directly support our efficiency and ensure we can take care of customers — or fraudulent transactions — quickly and appropriately.

Overall, NoFraud feels like a proactive partner rather than just a fraud filter. In our industry, that added layer of confidence truly makes a difference. Review collected by and hosted on G2.com.

What do you dislike about Wyllo?

Between the strength of their fraud review process, the clarity of the analytics dashboard, and their top-notch customer support, we’ve had a consistently positive experience. Nothing negative to report — just a solid partnership that continues to support our business. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Boosted Approvals with Wyllo’s Automated Review Process"
4.5/5
What do you like best about Wyllo?

Wyllo has been able to get us a higher approval rate through their ability to put customers through a reviewal process. This happens automatically on the backend and helps push through some additional customers that might have otherwise been flagged. Review collected by and hosted on G2.com.

What do you dislike about Wyllo?

I think the recent acquisition of Yofi with returns fraud was a missing piece in their offering. Hopefully this will help them flag fraudsters (and abusers) even after orders are placed. Review collected by and hosted on G2.com.

Dani Rae R.
DR
Dani Rae R.
Mid-Market (51-1000 emp.)
"Effortless Fraud Prevention with Wyllo"
5/5
What do you like best about Wyllo?

I use Wyllo for fraud prevention at our company, and what I like most about it is that it is very easy to use and straightforward. I also appreciate that it provides a breakdown of the order, including the card used for billing and even the location from which the order is being placed. This is particularly helpful for monitoring international orders since we are a US-based company selling supplements. Review collected by and hosted on G2.com.

What do you dislike about Wyllo?

at this time we have nothing to report Review collected by and hosted on G2.com.

Nuhu M.
NM
Nuhu M.
"Reliable Fraud Prevention with Minimal Hassle"
4.5/5
What do you like best about Wyllo?

I really appreciate NoFraud's chargeback protection and accurate real-time decisions, which give us the confidence to fulfill orders quickly while minimizing fraud risk. The chargeback protection offers financial peace of mind by shifting liability away from our business when NoFraud approves an order, allowing us to fulfill orders faster and more confidently without worrying about unexpected losses from fraud-related chargebacks. The setup was straightforward and quick, with a simple integration with our ecommerce platform, enabling us to start screening orders with minimal technical effort. Additionally, we switched to NoFraud for better accuracy, chargeback protection, and reduced manual reviews. Review collected by and hosted on G2.com.

What do you dislike about Wyllo?

Occasionally, legitimate orders are flagged for additional verification, which can add some friction to the customer experience. More customization over risk thresholds and clearer insight into why certain orders are flagged would help improve efficiency. Review collected by and hosted on G2.com.