--- title: Wyllo Reviews meta_title: 'Wyllo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 260 reviews by the users' company size, role or industry to find out how Wyllo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 260 scale: '5' date_modified: '2026-07-17' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Wyllo Reviews **Vendor:** Wyllo **Category:** [Fraud Detection Software](https://www.g2.com/categories/fraud-detection) **Average Rating:** 4.7/5.0 **Total Reviews:** 260 ## About Wyllo Wyllo is the only CX-first, end-to-end risk intelligence platform that helps ecommerce merchants manage fraud, policy abuse, and customer experience across the entire commerce lifecycle. By combining identity signals with behavioral intelligence, Wyllo enables merchants to better understand shopper intent and make smarter decisions across checkout, returns, refunds, and customer support. Wyllo works with leading ecommerce brands and integrates directly into the platforms where merchants manage orders and customer interactions. Benefits of Wyllo include: - Decision Precision – AI decisions plus proactive review by expert fraud analysts - Merchant Flexibility – Custom tools for powerful policy abuse prevention - Fewer Chargebacks – Reduce fraud chargebacks, optional chargeback guarantee - More Disputes Won – Less time on representment, more revenue recovered - Easy, Fast Installation – App install in \<5 min or Direct API integration - Optional chargeback representment services Over 7,000 brands worldwide — including Summer Fridays, HexClad, and True Classic — trust Wyllo to deliver customer experiences that drive long-term profitability and empower them to scale with confidence. ## Wyllo Pros & Cons **What users like:** - Users appreciate the **effective fraud prevention** of Wyllo, enhancing confidence and streamlining the shopping experience. (42 reviews) - Users value the **accurate fraud detection** of Wyllo, enhancing their confidence and efficiency in processing transactions. (30 reviews) - Users appreciate the **ease of use** of Wyllo, enjoying its intuitive interface and quick support for custom solutions. (24 reviews) - Users appreciate the **quick response and seamless integration** of Wyllo with their customer service for enhanced protection. (22 reviews) - Users value the **enhanced detection efficiency** of Wyllo, allowing for faster, accurate fraud management with minimal effort. (21 reviews) - Users appreciate the **efficiency** of NoFraud, benefiting from real-time fraud detection that streamlines transactions and saves time. (21 reviews) - Accuracy (17 reviews) - Users value the **effective fraud protection** of NoFraud, providing peace of mind in a high-risk selling environment. (17 reviews) - Customer Support (15 reviews) - Analytics (14 reviews) **What users dislike:** - Users experience **false positives** with Wyllo's tools, leading to frustrating delays and manual review bottlenecks. (9 reviews) - Users experience a **lack of clarity** regarding order verifications, leading to confusion and inefficiencies in the process. (9 reviews) - Users find the **pricing steep** , which can be challenging for smaller businesses with high transaction volumes. (7 reviews) - Users experience **false alarms** that can delay processing of legitimate orders, but support is quick to help. (6 reviews) - Users experience **improvement needs** in NoFraud, such as high costs and limited customization options in the reporting dashboard. (6 reviews) - Slow Performance (5 reviews) - Users express concerns over **verification issues** , experiencing transaction failures and overly invasive identity checks. (5 reviews) - Delayed Updates (4 reviews) - Users report that **legitimate orders can be mistakenly flagged** , causing delays and potential fulfillment issues. (4 reviews) - Inaccuracy (4 reviews) ## Wyllo Reviews ### 1. very useful APP **Rating:** 5.0/5.0 stars **Reviewed by:** Stefano D. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Wyllo?** the automated flow and the live assistance behind the app **What do you dislike about Wyllo?** the difficulties to change the rigit settings **What problems is Wyllo solving and how is that benefiting you?** stopping fraud in far countries ### 2. Excellent Customer Success Team Responsiveness **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Wyllo?** The responsiveness of the customer success team has been excellent. **What do you dislike about Wyllo?** Currently no complaints from the brand side **What problems is Wyllo solving and how is that benefiting you?** Right now, they’re helping us fight chargebacks. ### 3. Easy Customer Override Rules, But Hard to List Flagged Orders by State **Rating:** 3.5/5.0 stars **Reviewed by:** Oscar M. | Compliance Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Wyllo?** Customer Overrides rules are east to use **What do you dislike about Wyllo?** I can't get a list of the orders flagged from each state **What problems is Wyllo solving and how is that benefiting you?** Chargeback prevention with their algorithm ### 4. the best anti-fraud solution that protects your online sales **Rating:** 5.0/5.0 stars **Reviewed by:** Marco Antonio G. | Ingeniero Informatico, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Wyllo?** I highlight its high precision in detection, as it facilitates automation and guarantees a superior level of protection, all thanks to its simple integration. **What do you dislike about Wyllo?** The cost can be somewhat high, as it is charged per transaction, and the support is limited according to the plan that has been contracted. **What problems is Wyllo solving and how is that benefiting you?** The review and automation in our ecommerce have allowed us to decrease manual verification, which in turn has reduced false positives thanks to its verification system. ### 5. Great service, NoFraud is a big asset for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2022 **What do you like best about Wyllo?** Nothing has changed since the last review. They still have very helpful customer service and have been a very useful service for us. **What do you dislike about Wyllo?** Nothing has changed since the last review. The only issue still is that occasionally the way one order will fail, but another will pass, doesn't always make sense. **What problems is Wyllo solving and how is that benefiting you?** They help us prevent fraudulent orders from going through. ### 6. Effortless Fraud Prevention with Real-Time, Reliable Results **Rating:** 5.0/5.0 stars **Reviewed by:** Cierra S. | Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Wyllo?** NoFraud makes fraud prevention effortless. I like that it automatically reviews every transaction in real time and gives clear pass or fail results without slowing down the checkout process. **What do you dislike about Wyllo?** There’s not much to dislike, but occasionally legitimate orders can get flagged for review, which can delay fulfillment. **What problems is Wyllo solving and how is that benefiting you?** NoFraud solves the problem of fraudulent transactions and chargebacks. Before using it, we spent time manually reviewing suspicious orders and dealing with costly chargeback disputes. Now, NoFraud automatically screens every transaction in real time, accurately identifying potential fraud while allowing good orders to process smoothly. This saves us time, reduces financial loss, and gives our team and customers more confidence in every purchase. ### 7. Quick and Reliable Fraud Detection **Rating:** 5.0/5.0 stars **Reviewed by:** Eddie P. **Reviewed Date:** February 10, 2026 **What do you like best about Wyllo?** I like NoFraud because it is quick and easy. The dashboard is easy to understand, which makes it simpler for us to use. I also value when it shows why an order was flagged so we can know what to look out for. **What do you dislike about Wyllo?** Sometimes it falsely flags established customers **What problems is Wyllo solving and how is that benefiting you?** I use NoFraud to stop fraudulent orders and keep track of chargebacks. ### 8. The magic of NoFraud to give peace of mind by preventing fraud **Rating:** 4.5/5.0 stars **Reviewed by:** Julie B. | E-Commerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Wyllo?** I like it because it covers chargebacks they approve as a matter of policy. Plus, as a manager, my main concern is transaction flow and customer experience. I also like that it manages risk decisions in the background and transforms what was once fraud into a mere statistic. **What do you dislike about Wyllo?** I didnt like some aspects, especially that greater transparency about the logic behind rejections, without having to resort to complex reporting, would help refine our own internal policies. **What problems is Wyllo solving and how is that benefiting you?** Chargeback losses have been reduced to a minimum and have become an important asset to our operations because they have also increased our approval rates and revenue. ### 9. Reliable fraud prevention that is easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Wyllo?** NoFraud provides a straightforward yet powerful fraud detection system that integrates seamlessly with our e-commerce platform. I appreciate how the dashboard is clean and intuitive, making it easy to review flagged orders quickly. The real-time analysis helps prevent fraudulent transactions before they cause damage, and the customer service team is responsive and knowledgeable. I also like that the system minimizes false positives, so legitimate customers aren’t unnecessarily blocked. **What do you dislike about Wyllo?** While the service works well overall, the pricing can be a bit steep for smaller businesses, especially if transaction volumes are high. Additionally, there’s a slight learning curve in understanding all the fraud score details and customizing the rules for niche business models. More advanced reporting options could also be useful for deeper analysis. **What problems is Wyllo solving and how is that benefiting you?** NoFraud has been instrumental in solving several key challenges in our e-commerce operations. It effectively addresses the risk of credit card fraud and chargebacks by screening every transaction in real time and blocking suspicious activity before it is processed. This proactive approach not only prevents financial losses but also protects our brand’s reputation. It also reduces the issue of false positives—something that traditional fraud filters often struggle with—ensuring that legitimate customers are not mistakenly declined. On top of that, it removes the need for time-consuming manual order reviews by automating the process, freeing up our team to focus on core business activities rather than fraud checks. The benefits of this are clear. We’ve seen significant time savings, with fewer hours spent investigating risky orders and more time devoted to growing sales and enhancing customer service. Our revenue has improved because fewer legitimate transactions are being declined, and we can process orders faster with confidence. This also brings peace of mind, knowing that we have a reliable fraud prevention system in place. Finally, the reduction in chargebacks and disputes has directly lowered our costs, making NoFraud not just a security solution but also a contributor to operational efficiency and profitability. ### 10. Seamless Fraud Protection with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Wyllo?** NoFraud has been a game-changer for our business. The platform’s fraud detection is highly accurate, allowing us to approve legitimate transactions quickly while blocking risky ones with confidence. Integration was straightforward, and the dashboard makes monitoring activity easy and efficient. What really sets NoFraud apart is their customer support — knowledgeable, responsive, and proactive. They take the time to explain any flagged transactions and provide clear recommendations, which has saved us both time and money. Since implementing NoFraud, we’ve seen a significant drop in chargebacks and an overall improvement in order processing efficiency. I highly recommend it to any business looking for a reliable, easy-to-use fraud prevention solution backed by a team that genuinely cares about their customers. **What do you dislike about Wyllo?** The Statements could use more detail. This question is anoying as it is required and I have no dislikes. Fix your survey **What problems is Wyllo solving and how is that benefiting you?** Since implementing NoFraud, we’ve seen a significant drop in chargebacks and an overall improvement in order processing efficiency. I highly recommend it to any business looking for a reliable, easy-to-use fraud prevention solution backed by a team that genuinely cares about their customers. ### 11. NoFraud Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wine and Spirits | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Wyllo?** What we like best about NoFraud is the peace of mind they provide. Their system catches fraudulent orders before they’re shipped, which has saved us from costly chargebacks and unnecessary hassle. It runs seamlessly in the background, and when something does need our attention, their team is quick, clear, and helpful. It’s reassuring to know someone’s always watching out for our business. **What do you dislike about Wyllo?** If we had to pick something, it would be that we sometimes wish we had even more insight into why an order was flagged, but their support team is always happy to explain when we reach out, so it’s a minor thing. **What problems is Wyllo solving and how is that benefiting you?** NoFraud helps us identify and stop fraudulent orders before they’re shipped. This has saved us from costly chargebacks, lost inventory, and the time spent dealing with fraudulent transactions. It’s allowed our team to focus more on serving legitimate customers, knowing that the fraud checks are handled quickly and accurately in the background. ### 12. Know their product **Rating:** 5.0/5.0 stars **Reviewed by:** Rob S. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Wyllo?** We went with NoFraud becuase they knew their product, had answers to our questions immediatly (very few "let me find out for you..."), and the price for what they offer could not be beat by competitors. The trial run they offer proved the value of the product, and effectiveness. NoFraud dramatically reduces tedious manual verification processes which can both be a time consumer for the CSR team, as well as cause friction with good customers when they need their order to ship quickly. We also can rest assured we are protected on every order than goes out the door now, and decrease our loss due to fraudulent purchases. We also find the dashboards, reporting, form submission and most aspects of the NoFraud app to be very intuiative, easy to use, and balance between being simple but polished look to them. It is VERY easy to implement and integarate into BigCommerce, and the team was very helpful all along the way. We use NoFraud daily and it has dramatically changed the man hours needed to manage orders. **What do you dislike about Wyllo?** The only downside, which is unavoidable with any fraud software, is the potential for false flags, where a "good" customer's order is cancelled. These are rare, but do happen, and are easy enough to resolve directly with that customer. There are options to white-list good customers (or blacklist if necessary). **What problems is Wyllo solving and how is that benefiting you?** We were doing manual order reviews and contacting customers with differnet billing/shipping addresses to mitigate fraud. This caused a lot of work for our team members, additional calls/emails from customers to get their orders shipped, and either didn't catch all fraud, OR would cause good orders to be cancelled. This dramatically improves the availability of my team members to focus on other tasks and customers, and we have a much lower rate of loss due to catching more bad players. We also see increased revenue due to more "good" orders being shipped. Our customer service score has increased now that we can ship orders nearly as soon as they are placed, rather than waiting a day. It's a win all around! ### 13. EASY To Use and Understand Fraud Protection Software **Rating:** 5.0/5.0 stars **Reviewed by:** Nate M. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Wyllo?** NoFraud is simple to use and understand. Easily integrating into my Shopify store I feel at ease knowing I've got a dedicated layer of protection with my transactions. I am also notified via email along the way once a transaction passes so I am always in the loop. **What do you dislike about Wyllo?** Sometimes the criteria can be TOO good... meaning they may flag an order placed at the customer's office when their billing address is different. I understand it is for my benefit but can be frustrating to not have the charge covered because of that. **Recommendations to others considering Wyllo:** Look no further! I've spent countless hours dealing with other fraud protection companies and they try to talk you into low introductory offers and then a high-yield percentage on the sale. NoFraud gives a fair price for fraud protection that is easy to understand and use. **What problems is Wyllo solving and how is that benefiting you?** I have a more sophisticated approach to fraud protection than what is built into my site already. I deal with high-end luxury goods so fraud is constant in my world and I feel good knowing that someone is taking a dedicated approach to insuring my transactions are legit. ### 14. Effective Fraud Detection, Needs Fine-Tuning **Rating:** 3.0/5.0 stars **Reviewed by:** AMY Z. **Reviewed Date:** February 11, 2026 **What do you like best about Wyllo?** I like that NoFraud flags fraud customers with fake addresses and can identify not real customers. The initial setup was easy. **What do you dislike about Wyllo?** I don't like that NoFraud doesn't detect all fraud. Some still slip through. **What problems is Wyllo solving and how is that benefiting you?** I use NoFraud to handle risky customers and it helps flag fraud purchases, particularly those with fake addresses, identifying non-real customers. ### 15. Great, No Hassle Experience with NoFraud **Rating:** 4.5/5.0 stars **Reviewed by:** Tim P. | eCommerce Product & Ops Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Wyllo?** From an ecommerce manager perspective, I really like that NoFraud isn't something I have to think about now that it is live and running. NoFraud handles all of the implementation and setup and makes it a, more-or-less, set it and forget it tool. Our finance team enjoys the reduced amount of work they have to take in reviewing fraud orders and chargeback claims. We also had a custom use-case and we were able to work with their team to find a unique solution. Our NoFraud point of contact is easy to work with, responsive and we have regular touchbases to review our account. **What do you dislike about Wyllo?** We have dislikes at the moment and like everything about NoFraud. **What problems is Wyllo solving and how is that benefiting you?** NoFraud helps us identify fraudlent orders, review orders and approves/fails reviewed orders without us having to lift a finger. It saves us time and money. ### 16. NoFraud freed us from the battle against fraud **Rating:** 4.5/5.0 stars **Reviewed by:** Gert R. | eCommerce Product, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Wyllo?** Its incredibly valuable not to have to worry about manual fraud checks, as this tools is really effective at approving and accepting orders. I love that everything is seamless for the legitimate customer, and thats great. **What do you dislike about Wyllo?** It would be very helpful to have a much clearer and more detailed view of the reasons behind each decision without having to go to support. **What problems is Wyllo solving and how is that benefiting you?** With NoFraud, everything is going well, especially our chargeback rate. We managed to increase the order completion rate. It was easily integrated into our system, and the shopping experience improved. ### 17. Quick and Trustworthy Verification Service **Rating:** 5.0/5.0 stars **Reviewed by:** Biplab P. | Marketing, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Wyllo?** I like that NoFraud is fast, easy to use, and provides secure verification with clear communication. **What do you dislike about Wyllo?** Sometimes the verification process can take a bit longer than expected, and more detailed status updates would be helpful. **What problems is Wyllo solving and how is that benefiting you?** NoFraud helps detect and prevent fraudulent transactions during online purchases. It saves time by automating fraud checks, reduces chargebacks, and provides peace of mind knowing that every transaction is verified securely. ### 18. The best reliable protector against online scams **Rating:** 4.5/5.0 stars **Reviewed by:** Raheel K. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Wyllo?** I liked that identifyng fraudulent transactions is easier and that the dashboard offers everything we need in one place. It gives us a clearer view of our fraud rate and blocked orders, which makes it easier for us to keep transactions flowing. **What do you dislike about Wyllo?** Sometimes there is no clear explanation as to why an oder is considered high risk, which can be a little disconcerting. **What problems is Wyllo solving and how is that benefiting you?** It solves many problems for us, allowing us to close our operations without worry and effectively protecting our revenue with its systems. We gain time to offer our customers the best possible experience. ### 19. Helpful customer support and good reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Valerie P. | Digital Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Wyllo?** It is a relatively ease tool to use. We had some custom cases and most of them were quickly addresses by the support team. We had several custom solutions implemented. Pretty straightforward reporting and tracking tools. **What do you dislike about Wyllo?** It was not obvious at once that some transactions get a pass status, but are not covered. So you need to pay attention to that in the greed and in each transaction. **What problems is Wyllo solving and how is that benefiting you?** NoFraud provides necessary protection from fraudulent actions, also the chargeback rate is pretty good, better than with the previous provider. Pricing is beneficial as well. ### 20. My review of NoFraud a key tool for preventing fraud **Rating:** 4.5/5.0 stars **Reviewed by:** Wah Y. | Director of Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Wyllo?** I like being able to accurately detect fraudulent transactions and that the process is so fast that it doesnt affect the shopping experience, which is a huge advantage. I also love that its like a superhero watching over and protecting us. **What do you dislike about Wyllo?** I think the control panel could use some improvement, it takes a bit of getting used to at first. **What problems is Wyllo solving and how is that benefiting you?** This solution is ideal for resolving issues with chargebacks and entry requests. It allowed us to avoid manual reviews of suspicious transactions and significantly benefited us by reducing risks, saving time, and providing peace of mind. ### 21. A MUST HAVE for any online retailer **Rating:** 5.0/5.0 stars **Reviewed by:** King K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Wyllo?** We have been using NoFraud for several years after having repeated fraud orders. Once we added NoFraud, the fraudulent orders were non existence and it gave us peace of mind. There are still some frauds that come through, but we are confident in having their team guide us in the issue at hand and to help us solve the problem. Some of the issues were not related to the NoFraud app so it wasn't there fault. I would NOT manage an online business without NoFraud. It is a MUST HAVE app when operating an ecommerce store. It allows us to sleep well at night when orders are coming through. Thank you NoFraud for your service and great customer support. **What do you dislike about Wyllo?** the app can improve its UX when searching for chargeback that were manually submitted. Having some issues with these reports but it could be me that is not finding it. **What problems is Wyllo solving and how is that benefiting you?** NoFraud has solved the issue with fraudulent charges on our website. **Official Response from Jenni Rhodes:** > Thank you for your feedback! It’s great to hear that NoFraud provides your team with peace of mind and is a must-have for your ecommerce store. We value your thoughts on the UX of the NoFraud platform. Our support team is happy to walk you through chargeback reporting, and we’d also like to connect you with our VP of Product for feedback. If you’re open to a conversation, please reach out to support@nofraud.com to schedule a time that works for you. ### 22. We love NoFraud! **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph G. | Customer Experience Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Wyllo?** NoFraud has been an amazing partner; they are helpful and make everything super easy. I love that we have chargeback protection, and can rest easy knowing that NoFraud will be reviewing all orders and automatically determining the risk at the time of purchase. This helps us to stay safe from fraud. **What do you dislike about Wyllo?** I do not have any downsides to our partnership! They are amazing! **What problems is Wyllo solving and how is that benefiting you?** They are helping to mitigate our fraudulent orders, reviewing orders in real time, and allowing us to save time when working on customer orders. ### 23. Accurate Fraud Detection with Helpful Support, but Dashboard Has a Learning Curve **Rating:** 3.5/5.0 stars **Reviewed by:** Mateusz N. | Psychologist, Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Wyllo?** It provides highly accurate real-time fraud detection that seamlessly integrates with our sales workflow. **What do you dislike about Wyllo?** The dashboard can be a bit technical for new users, but the support team is always there to help. **What problems is Wyllo solving and how is that benefiting you?** It automates our order verification process, allowing us to approve transactions faster while maintaining high security and peace of mind. ### 24. Essential Protection Against Fraud and Chargebacks **Rating:** 5.0/5.0 stars **Reviewed by:** Yana N. | Catalog Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2025 **What do you like best about Wyllo?** it helps to protect my business from fraudulent transactions, policy abuse, & chargebacks, its very easy to use and implement in the work. I've been frequently using it almost everyday with its smooth customer support that helps everytime i'm in need. **What do you dislike about Wyllo?** not a thing to dislike about it. its very helpfull. **What problems is Wyllo solving and how is that benefiting you?** it essentially gives me a security guarantee against fraudulent losses. instead of wasting my time manually reviewing orders or anything, noFraud does the work on behalf of me. ### 25. NoFraud - an incredible tool to automate fraud detection **Rating:** 4.5/5.0 stars **Reviewed by:** Giwa O. | Operation Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Wyllo?** I like it becuase it significantly reduces chargebacks and is very accurate and easy to use. The support team is excellent and helps us a lot and quickly. **What do you dislike about Wyllo?** Sometines, theyve flagged valid orders as fraudulent. Thats my only complaints. **What problems is Wyllo solving and how is that benefiting you?** As Operation Lead, weve saved a lot of time we used to waste manually reviewing orders. Now that everything is more secure and faster. Weve improved our efficiency, which has been a huge benefit to the entire operation. ### 26. NoFraud - More Orders, Less time reviewing! **Rating:** 4.0/5.0 stars **Reviewed by:** Noelle C. | Administrative Co-Ordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2022 **What do you like best about Wyllo?** No Fraud has been and still is the best investment, not only saving us money but so much time! **What do you dislike about Wyllo?** I think the only downfall is the time it takes for an order to pass once it has been responded to from the customers end. It woudl be great if this process could be shortened and pass or fails are recevied quicker. **What problems is Wyllo solving and how is that benefiting you?** We used to have to spend a lot of time scrutinizing orders and following up with customers to confirm orders shipping to alternate addresses, high value orders etc. NoFraud has eliminated 99% of that for us and it allows us time to spend on other more important projects! ### 27. Best fraud partner I've worked with **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca A. | Director of Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Wyllo?** NoFraud has done an amazing job of monitoring for not only fraudulent orders but orders from resellers as well. We started working with them in summer of 2023 and have seen an increase in sales that shopify wouldn't let through that were trustworthy and we've correctly blocked orders that shouldn't go through. We've been able to set up additional rules that take the manual guesswork out of our day to day and can spend our time with more useful tasks. Implementation was fairly easy and we are making constant provements. **What do you dislike about Wyllo?** Though NoFraud has done a great job blocking resellers I think there are improvements that can be made when customers place multiple orders in a short time frame. Saying this though, they are quick to take our feedback and make improvements. **What problems is Wyllo solving and how is that benefiting you?** NoFraud is increasing our revenue where appropriate and blocking orders from going through that are fraud or resellers. It is making chargebacks easier to handle as well. ### 28. A Must-Have for Secure eCommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Malinda R. | Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Wyllo?** It’s simple, fast, and incredibly effective at catching fraud. The platform runs smoothly in the background and gives us confidence that every transaction is screened without adding friction for real customers. **What do you dislike about Wyllo?** The review process can occasionally delay order fulfillment, and there’s limited visibility into why certain transactions are flagged. A bit more transparency and control would be helpful. **What problems is Wyllo solving and how is that benefiting you?** NoFraud helps us prevent chargebacks and catch fraudulent orders before they’re processed. It saves us time, protects our revenue, and gives us more confidence in accepting online transactions without putting unnecessary strain on our operations. ### 29. NoFraud Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna C. | EA, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Wyllo?** They are very quick to reply when you need assistance and they stay on top of their software to make sure that everything is working as promised. **What do you dislike about Wyllo?** I've faced no issues with this company so far. **What problems is Wyllo solving and how is that benefiting you?** NoFraud helps us catch any fraudulent e-commerce transactions to reduce chargebacks and other loss of funds. ### 30. Peace of Mind for Every Order **Rating:** 5.0/5.0 stars **Reviewed by:** Lici S. | Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Wyllo?** It’s accurate, easy, and saves us so much time. NoFraud catches the risky orders without slowing down the good ones **What do you dislike about Wyllo?** I wish the dashboard had more customization for reports, but the core fraud detection works great **What problems is Wyllo solving and how is that benefiting you?** NoFraud protects our eCommerce store from fraudulent orders and chargebacks. It reviews transactions in real time so we don’t have to manually check every order, which saves time and keeps legitimate customers’ orders moving quickly. It’s given us peace of mind knowing we’re not losing money to fraud while still providing a smooth checkout experience ### 31. NoFraud has helped us with fraudelent orders so we don't have to spend extra time verifying them **Rating:** 4.0/5.0 stars **Reviewed by:** Scott N. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Wyllo?** Runs seamlessly with our customer service team **What do you dislike about Wyllo?** You have to pay attention to the monthly charges **What problems is Wyllo solving and how is that benefiting you?** We use it to verify if an order is legitimate or not. He benefits us by not having to spend time chasing down customers to see if there order was real or not. ### 32. NoFraud is great! Helps flag our Shopify orders before we can manually view them. **Rating:** 5.0/5.0 stars **Reviewed by:** Breanna R. | Operations lead, Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Wyllo?** They are really improving their flag capabilities and now we have flows set up that don't process an order until it is fully processed and passed. **What do you dislike about Wyllo?** it would be great if they could help flag certain buyers who seem to purchase a lot, resell, etc. Rather than order-specific, add a flag for repeat customer activity **What problems is Wyllo solving and how is that benefiting you?** Not shipping fraudulent orders, scans orders before we are able to, gives us reporting and analyics, great account manager support too! Always able to assist when we have questions. ### 33. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan A. | Head Of Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Wyllo?** The user experience on the No Fraud portal is great. **What do you dislike about Wyllo?** Clarity around the billing process would be ideal, but still a solid experience. **What problems is Wyllo solving and how is that benefiting you?** NoFraud is aiding in stopping an increasing amount of chargebacks and fraud on our growing e-commerce store. **Official Response from Bassey Offiong:** > Thank you, Nathan, for giving us a 5-star review! Our team is thrilled you are enjoying our exceptional customer support and dialogue. If you have any further feedback or require any assistance, please don't hesitate to reach out to us. We are committed to supporting your success and are grateful to have you in the NoFraud family. Thank you for trusting us! ### 34. Fraud Protection That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** ashley n. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Wyllo?** Fast, accurate, and hassle-free. Plus, their support team is always on point when we have questions. **What do you dislike about Wyllo?** No major complaints — just a small learning curve at the beginning **What problems is Wyllo solving and how is that benefiting you?** NoFraud helps protect our online store from fraudulent transactions and chargebacks. It automatically reviews orders in real time, so we don’t have to manually screen every one. This saves us time, reduces losses, and keeps our good customers’ orders moving quickly without delays. ### 35. Thorough Risk Analysis and Case-by-Case Assessment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Wyllo?** risk analysis and assessment of every case **What do you dislike about Wyllo?** n/a everything is well set up and complies **What problems is Wyllo solving and how is that benefiting you?** risky transaction ### 36. No Fraud is very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Mikayla H. | eCommerce and CX Associate, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Wyllo?** I love that it takes out the manual work of combing through orders and looking for fraudulent activity. **What do you dislike about Wyllo?** I have 0 complaints about no fraud. I think it works really well and has great features. **What problems is Wyllo solving and how is that benefiting you?** No Fraud is great for automatically canceling fraudulent orders, so our team doesn't have to manually complete this task. ### 37. Brewed my clients coffee chargebacks **Rating:** 4.5/5.0 stars **Reviewed by:** Adam B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Wyllo?** There’s not much new. The system just works. **What do you dislike about Wyllo?** Nothing. Once configured, NoFraud is just set it and forget it. **What problems is Wyllo solving and how is that benefiting you?** Chargebacks. They were really high and they be gone down considerably. **Official Response from Bassey Offiong:** > Thank you, Adam, for your candid feedback and for giving us an incredible 5-star review! We're thrilled to hear that NoFraud has positively impacted your client's coffee business by reducing chargebacks. Your trust in us means a lot, and we're happy you're part of the NoFraud Family. ### 38. Easily eliminate fraudulent order, great customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Wyllo?** Their software was easy to integrate with our BigCommerce site. They do a great job of detecting fraudulent orders, and the few times we have received a chargeback the process of submitting for a credit has been easy. If we ever have a question or concern about an order, I can email them and generally get a response within an hour or two. **What do you dislike about Wyllo?** We do occasionally have a valid order get declined, where the customer will contact us to see why their order has been cancelled. A little frustrating for us and the customer, but we can reach out to NoFraud and ask them to manually review the order and they usually approve it. We've had NoFraud for almost 5 years now and have never had an issue we couldn't get resolved with their Customer Support. **What problems is Wyllo solving and how is that benefiting you?** We used to try to identify fraudulent orders ourselves - not very accurate and very time consuming. This program has saved us a lot of time and a lot of money in chargebacks! ### 39. Reliable protection with a smooth experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Wyllo?** NoFraud has been a dependable tool for identifying and preventing fraudulent transactions without adding too much friction to the customer experience. The alerts are clear, and the interface is user-friendly. It’s saved us from several chargebacks and gives peace of mind knowing there’s an extra layer of security. **What do you dislike about Wyllo?** Nothing comes up, it does what we need it to do **What problems is Wyllo solving and how is that benefiting you?** NoFraud helps us catch fraudulent transactions before they get processed, which reduces chargebacks and protects our revenue. It also saves time for our team by automating a lot of the fraud detection work that would otherwise require manual review. ### 40. Reliable, Professional, and Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Wyllo?** We had an urgent fraud issue, and NoFraud proved to be an exceptional partner. They took our situation extremely seriously, addressed it professionally, and worked quickly to resolve it. The setup was straightforward, communication was frequent and clear, and they regularly checked in to ensure progress. Thanks to their expertise and responsiveness, our fraud issue was resolved swiftly. Highly reliable and professional – we couldn’t have asked for a better experience. **What do you dislike about Wyllo?** There is nothing that we currently dislike about NoFraud. **What problems is Wyllo solving and how is that benefiting you?** We had a big fraud issue with our old payment provider. ### 41. NoFraud good for fraud prevention with features to manage daily activities **Rating:** 5.0/5.0 stars **Reviewed by:** Karen B. | Systems Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Wyllo?** I really liked how flexible it is and that it is a very interesting product for fraud prevention and offers room to grow within the company. It is also very exciting to use because it is easy to use and since we implemented it we feel totally secure. **What do you dislike about Wyllo?** Sometimes the analysis of the reports is a bit slow and I think it should be improved. **What problems is Wyllo solving and how is that benefiting you?** It has solved many problems, especially in the are of fraud protection in e-commerce. It gives us a good opportunity to increase the analysis of reports and we work much more comfortably and securely with NoFraud. ### 42. Fraud detection made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Wyllo?** We spend almost 0 time with fraud. The system takes the orders and lets us know when something doesn't look right. The false positive rates are very low. **What do you dislike about Wyllo?** We get account credits rather than a check for reimbursements. Our old provider paid us cash. **What problems is Wyllo solving and how is that benefiting you?** We no longer manually check orders for fraud. We can spend our time doing other things. It integrates very well with our ERP and shopping cart software. ### 43. Effective Service **Rating:** 4.0/5.0 stars **Reviewed by:** Alex L. | Ecommerce/Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Wyllo?** The screening algorthim is mostly accurate at detecting fraud orders and has been beneficial in automating our fraud detection. The blocklist feature is useful for preventing future fraud orders from repeat offenders. **What do you dislike about Wyllo?** The emails that are sent to users to vertify their identity can sometime be too invasive in what they ask for personal information (we have gotten this feedback). **What problems is Wyllo solving and how is that benefiting you?** Automation of detecting fraudulent orders. This has allowed us to focus on other aspect of our business and decreased the cost of manually doing this. **Official Response from Jenni Rhodes:** > Hi Alex, thank you for sharing your feedback; we’re happy to hear NoFraud has decreased your fraud-related costs and given time back to your team. We understand your concerns about the order verification emails, and want to clarify that the manual verification process only occurs when our algorithms deem it necessary to protect our merchants and their customers. Additionally, the review and order verification process can be completely customized to ensure the brand and customer experience that’s best for your business.
 Our support team is available and happy to assist you in tailoring this process to your business. Please reach out to us at support@nofraud.com to schedule a consultation. ### 44. Don't wait until you need it! **Rating:** 5.0/5.0 stars **Reviewed by:** Damon P. | eCommerce Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Wyllo?** It's truly a set it and forget tool with minimal maintenace. Also, it is a lot stronger than Shopify's native fraud alerts. **What do you dislike about Wyllo?** There is no downside to NoFraud and don't wait before you need NoFraud to implement it. It's like insurance, you don't need it until you do and then the problem is even bigger! Integration is a breeze too and they will hold your hand the whole time. **What problems is Wyllo solving and how is that benefiting you?** We have had no chargebacks related to fraud since we implemented NoFraud. ### 45. Great tool that is easy to use and reliable. **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos M. | Manager of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Wyllo?** I like the ease of use and reliability. It's an intiutive dashboard that doesn't require a lot of training to fully understand. **What do you dislike about Wyllo?** The time that it takes for the review process to be completed often exceeds our shipping hold times. **What problems is Wyllo solving and how is that benefiting you?** NoFraud is allowing us to stop card testing and also reduce the number of orders that are shipped out to questionable addresses such as freight forwarders or mules. **Official Response from Jenni Rhodes:** > Hi Carlos, thank you for your feedback; we’re so glad NoFraud has stopped card testing and is easy to use for your team. We understand the need to align our review process with shipping hold times, and merchants can customize the maximum number of hours they wish to allow for the manual verification process for this reason. Typically less than 0.5% of all transactions receive a Review status. When they do, our team of expert Fraud Analysts typically updates the status of transactions that are in Review within 24 business hours, most often within a 4-business-hour window. Sometimes it takes customers additional time to verify the order, so we recommend allowing 48 hours to increase chances of order approval. Our support team is available to assist you in customizing this process to your business. Please reach out to us at support@nofraud.com to schedule a consultation. ### 46. Easy to use & fairly straightforward if you're tech savy... **Rating:** 5.0/5.0 stars **Reviewed by:** Kip E. | OWNER, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Wyllo?** Ease of use & timeliness of reviews are positive. **What do you dislike about Wyllo?** Only challenge would be that there is very limited ability to speak to a person for onboarding &/or technical service. Cost is also a negative, especially if you are a smaller operation. **What problems is Wyllo solving and how is that benefiting you?** It has given me a peace of mind with regard to my online fraduulent orders. ### 47. Launched quickly & easily **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Wyllo?** We enjoy the analysits being able to review transactions on our behalf- it's a huge time saver. We also like the 24/7 support since our ecommerce business is always up and running! Their support team also got us up an running with NoFraud very quickly, while also taking time to thouroughly explain each step of their verification process. **What do you dislike about Wyllo?** We don't particularly love transactions failing only for reasons like "email address having little history" or if a customer uses a VPN. **What problems is Wyllo solving and how is that benefiting you?** It's really helping us with saving time manually monitoring and verifying customer information. We went from keeping a spreadsheet and messaging the customers everyday (approx. 3hrs. daily) to having it be completely handled by a 3rd party. Their database is large enough to detect and track fraudulent activity and as more businesses contribute to the database by employing NoFraud, the more fraud they'll be able to detect. **Official Response from Jenni Rhodes:** > Thank you for your feedback! We’re glad to hear our solution is saving you time and you’ve had a positive experience with our support team. To offer some clarity, orders can fail for any reason. Our decision engine uses a variety of sources to determine whether or not to fail a transaction. Our fraud analysts commonly review transactions based on a number of risk and trust factors, including email history and/or VPN. Our analysts’ primary role is to determine the likelihood that an order is authorized by the cardholder. This involves a variety of methods, including direct authentication through email or phone and utilizing data points verified through public and credit-verified sources. We employ tools that leverage public records alongside records obtained through credit checks and other verified sources. When we rely on public sources, such as social media or business registries, these are substantiated by cross-referencing with other verifiable records or other means. However, when merchants inquire about specific details, we may be unable to share information sourced from certain tools due to privacy or compliance restrictions. Instead, we point to corroborating connections available through public avenues. Here's an article that goes into greater detail about these indicators. Please reach out to our Customer Success and Support Team if you'd like to have a deeper conversation about your store and discuss your experience: https://help.nofraud.com/s/contactsupport. ### 48. Better than Shopify's built-in fraud protection tools. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Wyllo?** We've been very happy with NoFraud and the protection it offers against fraudulent orders. It's much more effective than Shopify's built-in tools and has had a very low rate of false-positives or false-negatives. Customer support has also been consistently responsive and helpful. Pricing is reasonable as well. Setup is easy and there's almost no work to maintain it - you just install it and forget it for the most part. We have had some false-positives but it's easy to add an email to the whitelist after customer support confirms that they're a legitimate customer. **What do you dislike about Wyllo?** Because you have to disable Shopify's built in automatic payment capture so that orders go through NoFraud before payment is accepted, it can be a minor nuisance if you have payment methods that are excluded from NoFraud (e.g. PayPal, which has its own chargeback protection). However, the NoFraud support team was helpful and I was able to set up an automation using Shopify Flow to capture all the payments that don't go through NoFraud. **What problems is Wyllo solving and how is that benefiting you?** NoFraud offers more thorough and accurate scanning than Shopify's built-in detection tools, and NoFraud can automatically void fraudulent orders befoer payment is even captured, further protecting our store. It's easy to use and all automated, so there's no need to spend time manually reviewing high-risk orders. ### 49. Peace of mind **Rating:** 4.5/5.0 stars **Reviewed by:** Rob C. | E-commerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Wyllo?** In addition to the built in fraud protection offered by shopify, NoFeaud give us that "second opinion" - allowing us to make more informed decisions. **What do you dislike about Wyllo?** It can get a little expensive when you don't have many high risk orders but worth it when the worse does happen! **What problems is Wyllo solving and how is that benefiting you?** Giving us confidence when shipping orders as well a chargeback protection ### 50. Excellent software that totally reduced our exposure to fraud **Rating:** 5.0/5.0 stars **Reviewed by:** Ben A. | Business Operations Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Wyllo?** Previously we had to rely on Shopify's native fraud detection system which is extremely basic and only provides low, medium or high scores for orders. NoFraud has a much more sophisticated screening process and provides a pass or fail recommendation so we don't have to make a sjubjective decision on our own. This has taken away human error on our end and meant we have full confidence in passing or failing orders. NoFraud also automates payment capture and order cancelling so we don't take payment from the customer until the order has passed and, if it fails, we don't have to manually cancel and the users funds are returned timely. The software has generally saved us a lot of time, headache and financial exposure. **What do you dislike about Wyllo?** I can't think of any major downsides to NoFraud. Having to pledge to a monthly minimum payment to use the service is probably the only downside but I understand this is priced fair and required so that NoFraud can offer chargeback protection in the first place. **What problems is Wyllo solving and how is that benefiting you?** We had a high percentage of fraudulent orders as we run a tech commerce site and we had no sure way of screening orders. It meant that we experienced a lot of chargebacks and lost significant cash due to fraud. NoFraud has solved this problem and we haven't lost a single penny to fraud since then. ## Wyllo Discussions - [How much does chargeback insurance cost?](https://www.g2.com/discussions/how-much-does-chargeback-insurance-cost) - 2 comments - [View Wyllo pricing details and edition comparison](https://www.g2.com/products/wyllo/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+21%3A51%3A05+-0500&secure%5Bsession_id%5D=ec52d7b9-dc72-41ce-b9a7-9fb63b8b4528&secure%5Btoken%5D=1a55015eafe78aa15cef9cf82f0cf950ee67b932c1d850e04667911fd51abf41&format=llm_user) ## Wyllo Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) - [Maverick](https://www.g2.com/products/the-maverick-lab-maverick/reviews) - [Onward Checkout+](https://www.g2.com/products/onward-checkout/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Recharge Subscriptions](https://www.g2.com/products/recharge-subscriptions/reviews) - [Shift4Shop](https://www.g2.com/products/shift4shop/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Stay AI](https://www.g2.com/products/stay-ai/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## Wyllo Features **Detection** - Payment Verification - Bot Mitigation - Real-Time Monitoring - Alerts **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting - ID Analytics **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports **Detection** - Fraud Detection - Alerts - Real-Time Monitoring **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Response** - Device Tracking - Fraud Markers - Blacklisting - Bot Mitigation **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making ## Top Wyllo Alternatives - [Signifyd](https://www.g2.com/products/signifyd/reviews) - 4.6/5.0 (331 reviews) - [SEON](https://www.g2.com/products/seon/reviews) - 4.6/5.0 (382 reviews) - [Evereye](https://www.g2.com/products/evereye/reviews) - 4.9/5.0 (119 reviews)