---
title: NMI Gateway Reviews
meta_title: 'NMI Gateway Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 105 reviews by the users' company size, role or industry
  to find out how NMI Gateway works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 105
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Payment
  url: https://www.g2.com/categories/payment
---


# NMI Gateway Reviews
**Vendor:** NMI  
**Category:** [Payment Gateways](https://www.g2.com/categories/payment-gateways)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 105
## About NMI Gateway
NMI Gateway is a white-label, omnichannel payment platform built for software providers, ISOs, and financial institutions that want to deliver secure, scalable, and customizable payment acceptance to their merchants and clients. NMI Gateway supports multi-channel commerce—including online, in-store, mobile, and unattended environments—while integrating with a broad ecosystem of processors, shopping carts, and business platforms. NMI does not sell directly to merchants. Instead, it powers over 4,000 partners who serve more than 1 million merchants worldwide. These partners use the NMI Gateway to build and brand their own tailored payment experiences, leveraging its robust infrastructure, developer-friendly APIs, and modular functionality. Key features and capabilities include: Omnichannel payment support across e-commerce, in-app, mobile, kiosk, and retail point-of-sale systems, including EMV and contactless payments. Processor-agnostic connectivity, with more than 150 direct integrations to processors and acquirers, allowing flexible routing and reduced vendor lock-in. White-label customization, including partner-branded domains, portals, and onboarding flows for a seamless merchant-facing experience. Multi-MID management, enabling partners and merchants to manage different business units or branches within a single account. Rich integrations ecosystem, including Shopify for e-commerce and Bill Connect for syncing payments with platforms like QuickBooks and Xero. Device compatibility at scale, with more than 235,000 connected payment devices, supporting various hardware configurations for retail, mobile, and unattended commerce. Centralized reporting and admin tools, giving partners and merchants real-time visibility into payments, trends, and performance metrics. NMI Gateway processes over 5.8 billion transactions annually, powering $440+ billion in payment volume across industries and commerce channels. It provides the flexibility and scalability needed to support merchants of all sizes through a single, centralized gateway.



## NMI Gateway Pros & Cons
**What users like:**

- Users praise the **easy payment acceptance** process of NMI, appreciating its flexibility for diverse transaction types. (6 reviews)
- Users commend NMI for their **transparent pricing** model, making it a reliable choice for payment processing. (5 reviews)
- Users value the **payment ease** of NMI Gateway, appreciating its effortless usability and support for various payment forms. (4 reviews)
- Users value the **flexible solutions** provided by NMI Gateway, enhancing their ability to meet complex client needs. (4 reviews)
- Users commend NMI Gateway for its **exceptional customer service** and user-friendly interface, enhancing their payment processing experience. (3 reviews)
- Users commend the **excellent customer support** of NMI Gateway, highlighting the helpfulness and responsiveness of the team. (3 reviews)
- Response Time (3 reviews)
- Security (3 reviews)
- Affordable (2 reviews)
- Automation (2 reviews)

**What users dislike:**

- Users find the **integration process challenging** , often requiring technical assistance for successful implementation. (5 reviews)
- Users note the **limited customization** options in NMI Gateway, particularly regarding invoicing and terminal integration. (4 reviews)
- Users find the **poor interface design** of NMI Gateway confusing and difficult to navigate, hindering their experience. (3 reviews)
- Users find the **integration process challenging** without proper tech knowledge, requiring assistance from a skilled professional. (2 reviews)
- Users express frustration with **delays** in support response times and notification issues between NMI Gateway and processors. (2 reviews)
- Invoicing Issues (2 reviews)
- Lack of Integration (2 reviews)
- Email Functionality (1 reviews)
- Expensive (1 reviews)
- Inadequate Tracking (1 reviews)

## NMI Gateway Reviews
  ### 1. Simple & fast

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marius E. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about NMI Gateway?**

Animes offer options are great very simple very easy highly recommend

**What do you dislike about NMI Gateway?**

For the time that we have been working with anime, which is not that long nothing everything is good

**What problems is NMI Gateway solving and how is that benefiting you?**

Adam and Hobbes close the gap of old school payment processing, and the new way of doing payment processing in utilizing Payment gateways

  ### 2. NMI has many features that support our merchants needs. Great service all around

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about NMI Gateway?**

The easy access to obtain information from the integration team as well as the overall gateway features

**What do you dislike about NMI Gateway?**

The invoicing features can be improved and the fraud features could be more user friendly.

**What problems is NMI Gateway solving and how is that benefiting you?**

The API documents are easy to navigate and we do not have many issues with the developers use of the document.

  ### 3. I enjoy working with NMI.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about NMI Gateway?**

I like the solutions they bring to the table.                                      Flexibility                                                      
        much better than  other gateways

**What do you dislike about NMI Gateway?**

being able to get ahold of someone with deeper integration questions                Better communication                                                               comms

**What problems is NMI Gateway solving and how is that benefiting you?**

Recurring billing, vaulting cards.  They are also helping with solutions for businesses that nobody seems to be able to fix                                         e

  ### 4. Very versatile platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan S. | Customer Succes Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2023

**What do you like best about NMI Gateway?**

The ability to toggle value added services whenever the merchant changes their needs. It is very simple to do.

**What do you dislike about NMI Gateway?**

The Quick Click link is a great feature that is in a weird place. When boarding merchants it is odd to click settings first.

**What problems is NMI Gateway solving and how is that benefiting you?**

It is a great gateway with an a la carte service that can meet almost any business' needs. More integrations into other software would be beneficial.

  ### 5. Frequent NMI User

**Rating:** 5.0/5.0 stars

**Reviewed by:** John C. | Client System Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about NMI Gateway?**

NMI has many features and functionality that are vital to our business. We have a dedicated rep there who is responsive, and we frequently lean on their support.

**What do you dislike about NMI Gateway?**

There seems to have been a recent influx of support staff who need a little bit more technical training, especially around customer present hardware.

**What problems is NMI Gateway solving and how is that benefiting you?**

Their open API allows many of our software partners to be able to process their payments.

  ### 6. Excellent Gateway for processing secure payments in various environments.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2023

**What do you like best about NMI Gateway?**

How quickly you can set up an account and how user-friendly it is. The price for the quality of service and software available is unbeatable—the ability to manage the merchant gateway accounts and customize the platform to meet our needs better.

**What do you dislike about NMI Gateway?**

I want to be able to customize the payments page for collect.js as easily as we customize the look and feel of collect checkout. With no coding required.

**What problems is NMI Gateway solving and how is that benefiting you?**

It allows me to connect to most software and payment processors. This allows us to save money and become more productive. It also allows us to create and manage as many users as we need.

  ### 7. User-friendly payment gateway with lots of good features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathan M. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about NMI Gateway?**

The software itself is reliable and easy to setup and troubleshoot.

**What do you dislike about NMI Gateway?**

Sometimes communication issues/delays with ISO applications and support. Also, there's currently a glitch with monthly reports within USAePay that needs to be addressed.

**What problems is NMI Gateway solving and how is that benefiting you?**

Our business is starting to grow faster than in the past, so having a partner that helps complement and maintain that pace is a huge help.

  ### 8. Delta Payment Solutions- NMI Gateway Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pam H. | Sales and Revenue Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about NMI Gateway?**

Access to transaction information to assist with customer service requests.

**What do you dislike about NMI Gateway?**

Lately it has been touch to get help with support when I can't troubleshoot myself.

**What problems is NMI Gateway solving and how is that benefiting you?**

For Delta, by boarding our merchants on the "Delta Gateway", we are building a tech stack for them that makes it difficult to leave for another processor. It also enables us to integrate to several third-party applications.

  ### 9. Excellent Payment Gateway

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrew J. | Marketing Specialist II, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about NMI Gateway?**

NMI support has been great in our transition from Authorize.net. We executed the change during the busy season and it seemed to go alright. We had great resources through the whole process and NMI is supported by BigCommerce!

**What do you dislike about NMI Gateway?**

The reporting takes a little while to adjust to and there are some minor differences in the fraud detection settings compared to our previous gateway. For example, in Authorize.net, you get the ability to hold for review for BERGUSN, however, you can only accept or reject with NMI.

**What problems is NMI Gateway solving and how is that benefiting you?**

NMI provides a payment gateway that natively connects to BigCommerce. It has worked great in the time we have been using it and the setup was very easy in BigCommerce.

  ### 10. Easy to use, great tool set

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about NMI Gateway?**

Easy to get started and use right away to accept payments in many different forms.

**What do you dislike about NMI Gateway?**

It does get a little pricey if you add everything on, including some security features that I feel should be included.

**What problems is NMI Gateway solving and how is that benefiting you?**

Very competent processor for online sales, invoicing, and recurring payments.

  ### 11. NMI is the only gateway our office prefers to many other gateways we have tried in the past.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack R. | VP of sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about NMI Gateway?**

The NMI Gateway is very easy to use for us and also for our merchants. While still having all the bells and whistles needed for each of our merchants needs.

**What do you dislike about NMI Gateway?**

The long-haul times, when merchants are having issues and the customer service.

**What problems is NMI Gateway solving and how is that benefiting you?**

NmI provides solutions for our online merchants, Moto,Retail and many different solutions for our mobile account processing wireless.

  ### 12. Very simple, full featured, and highly integrateable.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arash D. | Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2023

**What do you like best about NMI Gateway?**

GUI and Fraud controls. The ability to set boundaries and create rules set up very easily.

**What do you dislike about NMI Gateway?**

Nothing is wrong. I do however have a tough time keeping track of the product names, as they have changed.

**What problems is NMI Gateway solving and how is that benefiting you?**

Level 2 and 3 processing and Mutli-MID

  ### 13. Review from an ISO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer S. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2023

**What do you like best about NMI Gateway?**

The back end is straightforward to navigate and allows us to offer better support to our clients seamlessly.

**What do you dislike about NMI Gateway?**

Thus far no downsides. We have implemented this to our merchants very successfully.

**What problems is NMI Gateway solving and how is that benefiting you?**

NMI offers a virtual terminal portal option to our merchants and since we have been able to white label the product, we get to maintain a direct support link.

  ### 14. User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about NMI Gateway?**

It is easy to set up, use, and modify.  Support is great too.

**What do you dislike about NMI Gateway?**

It does not allow for split settlement  on HPP nor virtual terminal.

**What problems is NMI Gateway solving and how is that benefiting you?**

Payment solution that allows for easy setup for our website partners and payment needs for larger offices.

  ### 15. Great Gateway

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle T. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about NMI Gateway?**

The ability to do recurring payments. The userfriendly interface is very easy to navigate.

**What do you dislike about NMI Gateway?**

Invoicing options. I wish there was a way to add specific fees automatically to an invoice based on a percentage.

**What problems is NMI Gateway solving and how is that benefiting you?**

The ability to do recurring payments easily.

  ### 16. Great all purpose Gateway

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2023

**What do you like best about NMI Gateway?**

NMI provides the most comprehensive processor agnostic gateway in the business.

**What do you dislike about NMI Gateway?**

My only complaint is the lack of integrated/semi-integrated terminals.

**What problems is NMI Gateway solving and how is that benefiting you?**

All around gateway processing including ACH, credit cards, web payments, invoicing and reporting.

  ### 17. Great service at inexpensive cost

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Glass, Ceramics & Concrete | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about NMI Gateway?**

The value you get for your money is unbelievable.  Tons of features for very low cost

**What do you dislike about NMI Gateway?**

Sometimes hold times can be very long to get help

**What problems is NMI Gateway solving and how is that benefiting you?**

Setting up gateway and mobile payments that merchants can use from their cell phone

  ### 18. NMI is a great gateway!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about NMI Gateway?**

NMI has a very intuitive interface and a host of integrations.

**What do you dislike about NMI Gateway?**

NMI has a wealth of additional functionality that is sometimes complicated to implement correctly.

**What problems is NMI Gateway solving and how is that benefiting you?**

NMI provides a large amount of integrations and easy API tools to work with.

  ### 19. Very Pleasant - Few Issues

**Rating:** 4.0/5.0 stars

**Reviewed by:** Patryk B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about NMI Gateway?**

Easy to use, common sense design. Has everything needed to help merchants.

**What do you dislike about NMI Gateway?**

Can't cancel a batch upload without going through each transaction and manually cancelling.

**What problems is NMI Gateway solving and how is that benefiting you?**

For running rekeys in house so we don't have to disrupt merchants' businesses to help them get their funds.

  ### 20. Great User Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cynthia H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about NMI Gateway?**

It is so user-friendly!  I am not a developer, but NMI makes it easy with Collect Checkout to create a button for your website or a QR code your customers can quickly scan with their phone to pay.  There are so many payment options with NMI!

**What do you dislike about NMI Gateway?**

I cannot think of one downside.  NMI makes it so easy, their support team is available if you need help.

**What problems is NMI Gateway solving and how is that benefiting you?**

NMI is helping many of our merchants by integrating so seamlessly with many payment applications.

  ### 21. support very friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** JORGE  S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about NMI Gateway?**

I found a lot of documentation and  They have update in technology

**What do you dislike about NMI Gateway?**

I do not find easy support in translating in other languages

**What problems is NMI Gateway solving and how is that benefiting you?**

they help me to integrate my POS system with the payment Gateway

  ### 22. The level of support that i have received from NMI is the gold standard for the industry.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael Y. | Co Founder of an ISO that sells and represents NMI along with other payment solutions, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about NMI Gateway?**

API's and documentation similar to Stripe    Level of sales/technical support is strong

**What do you dislike about NMI Gateway?**

Not campatible with Shopify as a 3rd party plug in     Not campatible with Bumble.IO

**What problems is NMI Gateway solving and how is that benefiting you?**

Planning for future deployments.. advising perspective clients on how to integrate   "techXpertise"

  ### 23. Simple User Interface with lots of functionality

**Rating:** 4.5/5.0 stars

**Reviewed by:** William N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about NMI Gateway?**

The interface is very user friendly and easy to recommend to first time VT users and experienced ones alike.

**What do you dislike about NMI Gateway?**

NMI is a bit more expensive than other gateways/virtual terminals out there.

**What problems is NMI Gateway solving and how is that benefiting you?**

NMI helps provide a simple user interface to allow payments online.

  ### 24. Easy to board

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about NMI Gateway?**

The portal is very easy to navigate and find the information you need

**What do you dislike about NMI Gateway?**

Sometimes customer service takes a while to get back if you have questions.

**What problems is NMI Gateway solving and how is that benefiting you?**

We use them as our Payment gateway

  ### 25. NMI is a great Gateway to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amber S. | CEO, Financial Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about NMI Gateway?**

NMI is very user-friendly; there are so many features to use.

**What do you dislike about NMI Gateway?**

When logging in as a Merchant to help them with their transactions, sometimes it does not allow you to login as them.

**What problems is NMI Gateway solving and how is that benefiting you?**

NMI is helping solve issues with multiple people logging into different Merchant's gateways.

  ### 26. Great solutions and support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about NMI Gateway?**

The ability to provide a robust product selection to our merchants paralleled with fantastic level 2 support. Consistent up times and prompt service announcements.

**What do you dislike about NMI Gateway?**

Not enough product and integration learning sessions

**What problems is NMI Gateway solving and how is that benefiting you?**

integration

  ### 27. Best gateway we work with

**Rating:** 4.5/5.0 stars

**Reviewed by:** Roman P. | SAE, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about NMI Gateway?**

Processor agnostic, lots of usefule features, and very competent staff

**What do you dislike about NMI Gateway?**

NMI card-present transactions are clunky, and its relatively time consuming to set up (particularly to price) each new account

**What problems is NMI Gateway solving and how is that benefiting you?**

transaction routing helps our clients with multiple MIDs, very useful being able to access the 'merchant view' of the portal

  ### 28. love nmi best support ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** heather m. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about NMI Gateway?**

customer support, whether on the phone or email, nmi has the best support

**What do you dislike about NMI Gateway?**

no 24/7 support, nmi should be open for support 24/7

**What problems is NMI Gateway solving and how is that benefiting you?**

easy invoicing and smart terminals

  ### 29. Efficient company

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about NMI Gateway?**

They are efficient at what they do, providing an internet gateway.

**What do you dislike about NMI Gateway?**

When changing my bank account, I had to spend all this money getting checks for a voided check just to make the change. No one else required that.

I do find the setup on their site confusing, like my account vs my clients' accounts.

**What problems is NMI Gateway solving and how is that benefiting you?**

Low prices for an internet gateway.

  ### 30. Delighted

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about NMI Gateway?**

The Ease of use pf this product getting my job done

**What do you dislike about NMI Gateway?**

That I did not find them earlier nothing bad about em

**What problems is NMI Gateway solving and how is that benefiting you?**

Getting funds to us quickly

  ### 31. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexa B. | Customer Success Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2023

**What do you like best about NMI Gateway?**

Their support is fast and helpful. NMI also allows a lot of functionality.

**What do you dislike about NMI Gateway?**

I wish I could chat support sometimes instead of calling or emailing

**What problems is NMI Gateway solving and how is that benefiting you?**

Payment solutions for merchants, allowing options for all options - also allows a secure payment link be made

  ### 32. NMI for the Win

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dean C. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2023

**What do you like best about NMI Gateway?**

Getting better over the years.  I appreciate their technology improvements and access to support.

**What do you dislike about NMI Gateway?**

A better partner help page would be useful to know all of the potential integrations available.

**What problems is NMI Gateway solving and how is that benefiting you?**

Integration with QuickBooks that isn't tied to a particular processor

  ### 33. NMI Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michelle C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about NMI Gateway?**

It's user-friendly. Very easy to use. I like the help section and product matrix.

**What do you dislike about NMI Gateway?**

EMV Retail solutions (mobile) We need more options.

**What problems is NMI Gateway solving and how is that benefiting you?**

Provides gateway solutions to my Merchants.

  ### 34. Great service and transactions rates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Albert C. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about NMI Gateway?**

Fast and professional customer service. Easy to navigate and get info on NMI platform.

**What do you dislike about NMI Gateway?**

We'd like more granular reporting of transactions.

**What problems is NMI Gateway solving and how is that benefiting you?**

Allowing different types of financial transactions that help our customers. We're benefiting from residuals.

  ### 35. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about NMI Gateway?**

Easy to use, great features and helpful support

**What do you dislike about NMI Gateway?**

no complaints so far, I like using the platform

**What problems is NMI Gateway solving and how is that benefiting you?**

streamline the checkout process

  ### 36. NMI is a great payment gateway with many options for merchants

**Rating:** 4.0/5.0 stars

**Reviewed by:** Angie B. | Customer Success Spcialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2023

**What do you like best about NMI Gateway?**

NMI's interface looks streamlined and updated.

**What do you dislike about NMI Gateway?**

Searching for specific transactions to take action are can be challenging

**What problems is NMI Gateway solving and how is that benefiting you?**

NMI integrates well with many POS solutions for our merchants

  ### 37. This is a great product that is very easy to use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about NMI Gateway?**

The gateway features are very easy to use, and there are several add-on features to fit most merchants needs.

**What do you dislike about NMI Gateway?**

The only downside that I can find is some additional customization on the Collect Checkout options would be beneficial.

**What problems is NMI Gateway solving and how is that benefiting you?**

Our merchants use NMI for many reasons. Some use it for just the virtual terminal, while others use a multitude of add-on products.

  ### 38. Easy and flexible to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Benjamin  K. | Director of Partner Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about NMI Gateway?**

The step by step guide for creating a new gateway account

**What do you dislike about NMI Gateway?**

Better overviews on fee schedules applied to a gateway account.

**What problems is NMI Gateway solving and how is that benefiting you?**

Having one gateway for all processing partners.

  ### 39. A review of NMI

**Rating:** 2.5/5.0 stars

**Reviewed by:** Kyle S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2023

**What do you like best about NMI Gateway?**

The most helfulthing about NMI is that it works and it works good.

**What do you dislike about NMI Gateway?**

The least helpfull thing about NMI is that sometimes it doesnt  work well.

**What problems is NMI Gateway solving and how is that benefiting you?**

It solves the problem of getting the money from the cardholder to the merchant in a very quick way. This means i dont have to hear anyone complain to me about it.

  ### 40. NMI REVIEW

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew V. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 22, 2023

**What do you like best about NMI Gateway?**

EASY TO COMMUNICATE WITH CUSTOMER AND TECH SUPPORT

**What do you dislike about NMI Gateway?**

Not crazy about the pricing. Also, I've had many problems with integrating the mobile swiper.

**What problems is NMI Gateway solving and how is that benefiting you?**

Not sure what they are solving.

  ### 41. NMI is a great option for full service gateway!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marc L. | VP - Sales & Partnerships, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2023

**What do you like best about NMI Gateway?**

NMI has a full suite of products for us to serve our clients. Support has always been great, either with onboarding or integration questions.

**What do you dislike about NMI Gateway?**

The only thing missing is a direct integration to QBO

**What problems is NMI Gateway solving and how is that benefiting you?**

NMI has made it easy to integrate through their API's and Fraud Protection has been really well received by our clients.

  ### 42. Seamless integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about NMI Gateway?**

flexibility for clients to utilize and ability for client to easily integrate with any platform or CRM.

**What do you dislike about NMI Gateway?**

Lay out of the gateways looks kind of plain.

**What problems is NMI Gateway solving and how is that benefiting you?**

accepting credit card and rebilling customer has always been issue with other program.  NMI make this seamless

  ### 43. NMI: A versatile for Solution For Every Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2023

**What do you like best about NMI Gateway?**

The support team has always gotten back to me. Our clients love the versatility. It's a reliable solution constantly updated with new features.

**What do you dislike about NMI Gateway?**

Token transfers pricing could be clearer.

**What problems is NMI Gateway solving and how is that benefiting you?**

Our clients love customizing (whitelabeling) their NMI, helping us to reach more customers who need/want a custom feel.

  ### 44. Supports all major processors - intuitive, easy to use customer interface.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bob Z. | Founder, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2023

**What do you like best about NMI Gateway?**

Easy to board merchants and provide a wide variety of authorization options.

**What do you dislike about NMI Gateway?**

Automated phone and text-to-pay options would be nice to see.

**What problems is NMI Gateway solving and how is that benefiting you?**

Client payments in person, over the phone, invoicing and website.

**Official Response from Serena Hernandez:**

> Hi Bob! Serena Hernandez, Product Marketing Manager at NMI here. Thank you for taking the time to review us. I’m excited to share with you that Text-to-Pay options are on our roadmap for launch this year.

For more information, please speak with your CAM.

  ### 45. Great product for merchant and partner with alot of features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2023

**What do you like best about NMI Gateway?**

Partner-level ability to view gateway as merchant and transactions

**What do you dislike about NMI Gateway?**

The fact that all features are a la carte - higher cost to sell

**What problems is NMI Gateway solving and how is that benefiting you?**

JHA integration - benefits me with my partnership with JHA and merchants that use it to get the right info

  ### 46. Reliability is the key to a strong Gateway player

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2023

**What do you like best about NMI Gateway?**

NMI has been a remarkably stable provider over the numerous years we have worked with them.

**What do you dislike about NMI Gateway?**

Nothing to complain about.  I wish they did more on the global arena.

**What problems is NMI Gateway solving and how is that benefiting you?**

NMI provides PCI level I gateway services to numerous processors.

  ### 47. Easy to navigate/use. Great support & help.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about NMI Gateway?**

Transparency and ease of use of the system

**What do you dislike about NMI Gateway?**

The tracking number & serial numbers are not provided when the device(s) are ordered.

**What problems is NMI Gateway solving and how is that benefiting you?**

Not sure at this time of updates, etc., that would directly pertain to my team or me.

  ### 48. pleasurable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about NMI Gateway?**

ease of use, User interface.  easier than my former provider

**What do you dislike about NMI Gateway?**

Wait for Customer support. unable to understand support representative

**What problems is NMI Gateway solving and how is that benefiting you?**

Payment collection

  ### 49. Super user friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2023

**What do you like best about NMI Gateway?**

Really, really good customer experience and design

**What do you dislike about NMI Gateway?**

A la carte pricing can catch up quickly — otherwise very happy (Note: using as an MSP)

**What problems is NMI Gateway solving and how is that benefiting you?**

Smooth, customizable gateway for customers. Plug ins seem to work well.

  ### 50. Great Experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about NMI Gateway?**

I appreciate that I can reach someone right away who speaks English and understands my issue.

**What do you dislike about NMI Gateway?**

No dislikes come to mind, they are a great company.

**What problems is NMI Gateway solving and how is that benefiting you?**

Interfacing between processers and merchants.


## NMI Gateway Discussions
  - [What advice do you have for others considering NMI for payment gateway solutions?](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-nmi-for-payment-gateway-solutions)

- [View NMI Gateway pricing details and edition comparison](https://www.g2.com/products/nmi-gateway/reviews?page=2&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A28%3A12+-0500&secure%5Bsession_id%5D=7ca51411-2d14-4b1c-a7ef-ae68ea9cf328&secure%5Btoken%5D=15177c37c0b9e3179a24bb7df62acc5b67966cd676640eaf16932aa622b8e6a7&format=llm_user)
## NMI Gateway Integrations
  - [Authvia TXT2PAY®](https://www.g2.com/products/authvia-txt2pay/reviews)
  - [Biller Genie](https://www.g2.com/products/biller-genie/reviews)
  - [Kount](https://www.g2.com/products/kount/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)

## NMI Gateway Features
**Payment Options**
- Recurring Billing
- Instant Payment
- Accepted Credit Cards and Debit Cards
- ACH Payments and eCheck Processing
- Split Payments
- Real-Time Payments
- Multi-Currency
- Self Service Portal

**Administration**
- Reporting/Dashboards
- User, Role, and Access Management
- Payout Time
- Manual Payment Entry
- Dispute Resolution
- Omnichannel
- Levels 1 & 2
- Level 3

**Security**
- PCI Compliance
- Fraud Protection Tools
- Data Tokenization
- Two-Factor Authentication
- POS Verification

**Development**
- Customization (Fields, Objects, and Layouts)
- APIs
- Accounting Software Integration
- E-Commerce Software Integration

**Platform**
- Performance and Reliability
- Internationalization - Currency/Language
- Internationalization - Operating Country
- API / Integrations
- PCI Regulation Compliance
- Supplemental Technology
- Accounting integration
- E-commerce Integration

**Agentic AI - Payment Gateways**
- Autonomous Task Execution
- Cross-system Integration
- Decision Making

## Top NMI Gateway Alternatives
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - 4.3/5.0 (248 reviews)
  - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,691 reviews)
  - [Authorize.net](https://www.g2.com/products/authorize-net/reviews) - 4.1/5.0 (211 reviews)

