The app is very responsive for end users. The company listens to our input and considers all of our requests for improvements and discusses them thoroughly with us before coming to any conclusions on how they will respond to it. Most of our requests for features get implemented in future versions. Several fixes have been made as patches, just for our use. I can not complain about their customer service after the sale! Review collected by and hosted on G2.com.
Some features are little off the industry standard. Using industry standards for all measurements and data fields would be easier to have all of our end users understand. Custom fields are available, but severely impact report performance, so consider that when moving to Nlyte. Know their data fields and know yours, if they do not match, and custom fields are needed, evaluate the importance of them in reports. Review collected by and hosted on G2.com.
