--- title: Nixxis Contact Suite Reviews meta\_title: 'Nixxis Contact Suite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Nixxis Contact Suite works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 2 scale: '5' date\_modified: '2026-06-16' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Nixxis Contact Suite Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Nixxis Contact Suite but has limited features. Are you part of the Nixxis Contact Suite team? [Upgrade your plan](https://my.g2.com/nixxis-contact-suite/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Driven by experts committed to leveraging innovation in customer relations, Nixxis supports demanding professionals. As a global partner, we are both a provider of cloud solutions for contact centers and customer services, for example in BFSI, IT, debt collection, fundraising fields, but also we handle telecommunications as a real telecom operator. Our goal: to reconcile performance and customer satisfaction without compromise, through the perfect combination of human and technology. At Nixxis, we offer inbound features, but we also specialize in outbound solutions, offering an excellent IVR and the most advanced dialer on the market with 10 dialing modes, including a Power Dialer and a true predictive mode. Our system ensures unparalleled stability and voice quality. Also, we strive to ensure that our clients are fully comfortable with our software, enabling them to maximize its potential, boost their sales quickly, and enhance their customer experience with a dedicated CSM. * * * Seller [Nixxis](https://www.g2.com/sellers/nixxis) Discussions [Nixxis Contact Suite Community](https://www.g2.com/products/nixxis-contact-suite/discuss) Languages Supported English, French, Dutch, Polish, Portuguese, Romanian, Russian, Turkish, Vietnamese Overview by Luc Francis JACOBS (Passionate by Contact Center world) Show More ## Pricing Pricing provided by Nixxis Contact Suite. ### Enterprise Contact Us 5 Seat Per Month [ View More Pricing Information ](https://www.g2.com/products/nixxis-contact-suite/pricing) ## Top-Rated Alternatives [ ![3CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "3CX") 3CX 4.4/5(547) ](https://www.g2.com/products/3cx/reviews) [ ![Agentforce Service (formerly Salesforce Service Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Service (formerly Salesforce Service Cloud)") Agentforce Service (formerly Salesforce Service Cloud) 4.4/5(7,359) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ View All Alternatives ](https://www.g2.com/products/nixxis-contact-suite/competitors/alternatives) ![Samarth V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samarth V.") SV Samarth V. Customer Success Manager Small-Business (50 or fewer emp.) 9/4/2024 "Review" 5/5 What do you like best about Nixxis Contact Suite? Multichannel Communication is the best feature Review collected by and hosted on G2.com. What do you dislike about Nixxis Contact Suite? Complexity in Setup and Customization: Due to its extensive features and customization options, the initial setup can be complex and time-consuming. It may require skilled IT personnel or additional support from Nixxis to configure the system according to specific business needs. Review collected by and hosted on G2.com. What problems is Nixxis Contact Suite solving and how is that benefiting you? advanced routing and dialing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") IM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 9/4/2024 "Nixxis Contact Suite review" 4.5/5 What do you like best about Nixxis Contact Suite? Nixxis Contact Suite supports multiple communication channels like voice, email, chat, SMS, social media that allows customer service agents to communicate with customers through their preferred medium. Agents can manage all interactions from a single interface, improving efficiency and reducing the need to switch between different platforms. Review collected by and hosted on G2.com. What do you dislike about Nixxis Contact Suite? Nothing much about it for now but i am sure it will have its own challanges that will be identified on prolonged usage Review collected by and hosted on G2.com. What problems is Nixxis Contact Suite solving and how is that benefiting you? getting all communication channels in one place is the biggest issue that it is solving. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of Nixxis Contact Suite for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![3CX Logo](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX Logo") 3CX 4.4 (547) 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution. ](https://www.g2.com/products/3cx/reviews "3CX")[ 2 ![Agentforce Service (formerly Salesforce Service Cloud) Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg "Agentforce Service (formerly Salesforce Service Cloud) Logo") Agentforce Service (formerly Salesforce Service Cloud) 4.4 (7,359) Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform. ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews "Agentforce Service (formerly Salesforce Service Cloud)")[ 3 ![Nextiva Logo](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva Logo") Nextiva 4.5 (3,619) The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere. ](https://www.g2.com/products/nextiva/reviews "Nextiva")[ 4 ![Talkdesk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk Logo") Talkdesk 4.4 (2,582) Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. ](https://www.g2.com/products/talkdesk/reviews "Talkdesk")[ 5 ![JustCall Logo](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall Logo") JustCall 4.3 (2,393) JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries ](https://www.g2.com/products/saas-labs-justcall/reviews "JustCall")[ 6 ![CloudTalk Logo](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk Logo") CloudTalk 4.4 (1,851) CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call. ](https://www.g2.com/products/cloudtalk/reviews "CloudTalk")[ 7 ![CallRail Logo](https://images.g2crowd.com/uploads/product/hd_favicon/dc5a7c4a387a7c639e8eb054c965ecb7/callrail.svg "CallRail Logo") CallRail 4.5 (1,835) CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. 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Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more. ](https://www.g2.com/products/aircall/reviews "Aircall")[ 10 ![Genesys Cloud CX Logo](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX Logo") Genesys Cloud CX 4.4 (1,558) The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. 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