NITRO GEO, developed by VIAVI Solutions, is a subscriber-centric, app-aware intelligence platform designed to provide mobile service providers with comprehensive insights into customer experiences. By capturing and analyzing all mobile events across the radio access network and core, NITRO GEO correlates data by location and application, enabling service providers to optimize network performance and enhance service quality.
Key Features and Functionality:
- Location Intelligence: Offers building-level accuracy in geolocating network events, allowing precise identification of service-impacting issues.
- Automated Problem Detection: Rapidly identifies network areas that do not meet defined KPI thresholds, facilitating swift troubleshooting.
- Subscriber-Centric Analytics: Provides insights into individual subscriber experiences, enabling targeted service improvements and personalized customer care.
- Vendor-Agnostic Integration: Compatible with various network technologies and equipment vendors, ensuring seamless deployment across diverse infrastructures.
Primary Value and Problem Solved:
NITRO GEO addresses the challenges of increasing network complexity and the need for enhanced customer experience by offering real-time, location-based analytics. It empowers service providers to swiftly identify and resolve network issues, optimize performance, and deliver superior service quality, ultimately reducing subscriber churn and fostering revenue growth.