# Best Business Process Management Software *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* Business process management (BPM) software defines, automates, and reports on processes that optimize businesses and deliver on company goals. These tools aid in improving workflows and enhancing overall efficacy in day-to-day functions. BPM systems define processes spanning an entire company’s operations and subsequently monitor those processes. These tools can also be used to automate processes. The strength of BPM systems lies in their ability to provide an overview of the entire company, rendering them suitable for use by any department. However, they are commonly favored by operations teams. BPM systems can incorporate case management features, leading to common integrations with [CRM software](https://www.g2.com/categories/crm). While BPM software shares features and functionalities with other solutions, it is crucial to understand the differences between various offerings. Although both BPM systems and [workflow management software](https://www.g2.com/categories/workflow-management) facilitate the definition and management of sequences of business activities and tasks, the former is distinguished since it provides users the ability to get a broader picture of all the processes in an organization. While workflow management is a component of BPM, it is more about task management and how repeatable, less complex individual processes get accomplished. Businesses looking to create internal applications to streamline processes and automate tasks can utilize [rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad) like low-code and no-code development platforms. These platforms sometimes have tools that assist in building process automation into applications. Solutions specifically tailored for building applications for a process automation use case are called [digital process automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa) software. Finally, businesses simply looking to map and mine their processes through diagramming, process discovery, and more can take advantage of [process mining software](https://www.g2.com/categories/process-mining). To qualify for inclusion in the Business Process Management (BPM) category, a product must: - Capture business processes, both software and human, outside of the context of automation - Use business process model and notation (BPMN) - Allow the creation of business rule logic - Provide tools for mapping and monitoring execution performance - Give users the ability to automate business processes - Have the ability to create forms and other basic interfaces in a digital format or allow for integrations with other tools for the data ## Category Overview **Total Products under this Category:** 175 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 11,100+ Authentic Reviews - 175+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Business Process Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) | 4.4/5.0 (1,034 reviews) | Microsoft 365 process automation | "[Fast Automation with Powerful Integrations and Smart AI Guidance](https://www.g2.com/survey_responses/microsoft-power-automate-review-12720078)" | | 2 | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5.0 (1,204 reviews) | Document-driven workflow automation | "[Document Management and Automation](https://www.g2.com/survey_responses/laserfiche-review-3536890)" | | 3 | [Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews) | 4.6/5.0 (496 reviews) | Form-led approvals and task routing | "[Jotform Workflows Made Our External Timecard Approval Process Seamless](https://www.g2.com/survey_responses/jotform-workflows-review-12798181)" | | 4 | [Bizagi](https://www.g2.com/products/bizagi/reviews) | 4.6/5.0 (293 reviews) | Visual process modeling and workflow improvement | "[Straightforward Drag-and-Drop Automation with Clear, Trackable BPMN Workflows](https://www.g2.com/survey_responses/bizagi-review-12785936)" | | 5 | [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) | 4.9/5.0 (61 reviews) | No-code process automation and visibility | "[Automation and Efficiency](https://www.g2.com/survey_responses/auraquantic-review-10770192)" | | 6 | [Appian](https://www.g2.com/products/appian/reviews) | 4.5/5.0 (420 reviews) | Enterprise low-code process automation | "[AI Composer and AI Process](https://www.g2.com/survey_responses/appian-review-10435910)" | | 7 | [Quixy](https://www.g2.com/products/quixy/reviews) | 5.0/5.0 (129 reviews) | No-code workflow and app building | "[Automated our workflow](https://www.g2.com/survey_responses/quixy-review-6873231)" | | 8 | [Camunda](https://www.g2.com/products/camunda/reviews) | 4.5/5.0 (312 reviews) | Developer-led process orchestration | "[Ease of defining business flows and use cases](https://www.g2.com/survey_responses/camunda-review-12547464)" | | 9 | [Nintex](https://www.g2.com/products/nintex-nintex/reviews) | 4.3/5.0 (1,272 reviews) | Low-code workflow and document automation | "[Boosts Productivity with No-Code Automation](https://www.g2.com/survey_responses/nintex-review-12454818)" | | 10 | [Emakin](https://www.g2.com/products/emakin/reviews) | 4.9/5.0 (28 reviews) | — | "[Emakin within BPM Platforms](https://www.g2.com/survey_responses/emakin-review-12308155)" | ## Best Business Process Management Software At A Glance - **Leader:** [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - **Highest Performer:** [Quixy](https://www.g2.com/products/quixy/reviews) - **Easiest to Use:** [Emakin](https://www.g2.com/products/emakin/reviews) - **Top Trending:** [Camunda](https://www.g2.com/products/camunda/reviews) - **Best Free Software:** [Nintex](https://www.g2.com/products/nintex-nintex/reviews) ## Which Type of Business Process Management Software Tools Are You Looking For? - [Business Process Management Software](https://www.g2.com/categories/business-process-management) *(current)* - [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms) - [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms) - [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) - [Process Mining Tools](https://www.g2.com/categories/process-mining-tools) - [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa) - [Workflow Management Software](https://www.g2.com/categories/workflow-management) - [Process Orchestration Software](https://www.g2.com/categories/process-orchestration) --- **Sponsored** ### Kintone Kintone is a no-code business application platform designed to empower non-technical users to create robust applications, workflows, and databases tailored to their teams and organizations. By utilizing a user-friendly interface that emphasizes clicks over coding, Kintone enables individuals to develop applications that streamline business processes, enhance collaboration on projects and tasks, and facilitate the reporting of complex data with ease. This platform is particularly beneficial for business users who require immediate solutions without the need for extensive programming knowledge. Kintone offers a wide array of pre-built applications that cater to various use cases, including customer relationship management (CRM), project management, inventory management, and more. These templates allow users to hit the ground running and adapt the applications to their specific needs, significantly reducing the time and effort required to implement new systems. Kintone's target audience includes small to medium-sized businesses, project managers, team leaders, and any professional looking to optimize their workflow without relying on IT departments or external developers. The no-code approach democratizes app development, allowing users from diverse backgrounds to participate in creating solutions that address their unique challenges. This inclusivity fosters a culture of innovation within organizations, as team members can contribute ideas and improvements based on their firsthand experiences. Key features of Kintone include customizable dashboards, automated workflows, and real-time collaboration tools. Users can design dashboards that provide insights into their projects and data at a glance, while automated workflows help eliminate repetitive tasks, ensuring that team members can focus on higher-value activities. The platform also supports real-time collaboration, enabling teams to work together seamlessly, share updates, and track progress on projects without the need for constant meetings or email exchanges. Kintone stands out in the no-code platform category by offering a flexible and scalable solution that grows with organizations. Its ability to integrate with other tools and services further enhances its functionality, allowing users to create a comprehensive ecosystem that meets their evolving business needs. By providing a powerful yet accessible platform for app development, Kintone empowers users to take control of their workflows and drive efficiency within their teams. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=163&secure%5Bdisplayable_resource_id%5D=660&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1698&secure%5Bplacement_resource_ids%5D%5B%5D=660&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=16406&secure%5Bresource_id%5D=163&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-process-management&secure%5Btoken%5D=4424f1ae03d15a0ce9f141e53c076732d7abcb29338310d22736f4813f834687&secure%5Burl%5D=https%3A%2F%2Fwww.kintone.com%2Fhow-to-get-started-with-kintone2%2F%3Futm_campaign%3DG2%2520Ads%26utm_source%3DG2%26utm_medium%3Dcpc%26utm_term%3DGet%2520started%2520CTA&secure%5Burl_type%5D=custom_url) --- ## Buyer Guide: Key Questions for Choosing Business Process Management Software Software ### How should I choose Business Process Management software? Based on my evaluation of review patterns, I recommend starting with the process problem that creates the most rework. If the project is tied to ERP, CRM, billing, or data migration, prioritize implementation depth, integration history, and reporting support. If the need is operational, focus on workflow ownership, training, handoffs, and how the vendor handles scope changes after kickoff. ### What trends are shaping Business Process Management software right now? From my evaluation of reviewer patterns and current market sources, several themes stand out in BPM: - **AI-assisted process documentation:** BPM teams are using AI to draft, update, and classify process knowledge faster. - **Process mining as proof:** More teams are using execution data to find gaps between the documented process and the way work actually happens. - **Compliance inside process design:** Review, approval, and control steps are being built into workflows earlier. - **BPM tied to automation:** Process design is becoming closer to system implementation, integration, and workflow automation. - **Role-based process access:** Teams want process knowledge that employees can use in daily work, not static documents that only specialists read. ### What does Business Process Management software do? I define Business Process Management software as a set of tools and services that help teams design, run, monitor, and improve business processes. It serves as an operating layer for work that spans departments, systems, and external partners. These platforms often support process mapping, workflow planning, implementation work, reporting, migration, and customer or operational service flows. Instead of managing process work through scattered updates, manual trackers, and unclear ownership, teams get a structured environment for planning, assigning, and reviewing how work gets done. ### Why do businesses use Business Process Management software? Businesses use Business Process Management software when process work becomes too large or technical to manage through informal coordination. In the G2 reviews I evaluated, users often describe BPM as useful during implementations, system upgrades, data projects, outsourced operations, and customer support programs. Several benefits come up often in the reviews: - Users like having a clear delivery plan when rolling out ERP, CRM, billing, or support systems. - Many mention access to skilled teams for implementation, configuration, analytics, and migration work. - Support quality matters — users call out responsive teams and clear issue handling. - Buyers used BPM tools and partners to reduce internal strain when workflows crossed IT, operations, finance, and service teams. The main friction points appear around pricing, contract scope, configuration limits, and team handoffs. ### Who uses Business Process Management software primarily? After reviewing user patterns, I found that BPM software supports teams that are close to process ownership, system delivery, or operational change. - **IT teams:** Use BPM software for implementation, integration, migration, and technical support. - **Operations teams:** Use it to structure repeatable workflows and service delivery. - **Finance teams:** Rely on it during ERP, billing, reporting, and approval-related projects. - **Analytics teams:** Use related services for database work, data quality, and reporting needs. - **Customer service teams:** Use BPM tools for support workflows, help desk operations, and communication processes. This category fits best when business users and technical teams need to work from the same process plan. ### What types of Business Process Management software should I consider? Based on the way G2 reviewers describe the category, BPM software usually falls into several practical groups: - **Enterprise implementation platforms and partners:** Best for ERP, CRM, billing, SAP, Salesforce, and Workday-related work. - **Process consulting and managed service providers:** Best for planning, delivery, staffing, training, and ongoing operational support. - **Data and analytics-focused BPM solutions:** Best for migration, reporting, database work, and performance tracking. - **Customer operations tools:** Best for help desk workflows, BPO training, support operations, and messaging-based service programs. The right fit depends on the specific process problem, the systems involved, and the level of outside support needed. ### What are the core features to look for in Business Process Management software? From the G2 review patterns I evaluated, Business Process Management software's core capabilities include: - Process mapping and workflow planning tools that translate operations into structured, repeatable flows. - Implementation and configuration support that reduces setup complexity at the start. - Task ownership and resource management for clear accountability across process steps. - Data migration and system integration support for connecting existing tools and records. - Reporting and analytics that surface process performance and identify bottlenecks. - Training and documentation support that drives adoption beyond initial rollout. - Customer support workflow tools for organizations where service operations are part of the use case. - Security and access controls that protect sensitive business data across user roles. It is worth asking how the vendor handles change requests, since several users point to friction when scope, pricing, or configuration needs shift after kickoff. --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 1,034 **Why buyers love it?:** After I reviewed Microsoft Power Automate’s G2 feedback, I placed it around automating repetitive work across Microsoft apps and connected systems. Reviewers call out prebuilt connectors, custom HTTP calls, approval flows, Power Apps connections, and data transfer between systems. A good match for teams that want BPM workflows close to Microsoft 365 and Power Platform. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users praise the **user-friendly interface** of Microsoft Power Automate, allowing for easy automation without coding knowledge. - Users appreciate the **time-saving automation** of Power Automate, making processes faster and reducing manual work significantly. - Users appreciate the **easy integrations** of Microsoft Power Automate, facilitating seamless workflows with various Microsoft 365 applications. - Users appreciate the **seamless integrations** of Power Automate, enhancing productivity across the Microsoft ecosystem effortlessly. - Users value the **process automation capabilities** of Power Automate, enhancing efficiency and organization in workflows. **Cons:** - Users find **Power Automate complex and user-unfriendly** , especially for advanced tasks and debugging intricate workflows. - Users often experience **slow performance** with Power Automate, impacting navigation and overall efficiency in workflows. - Users express frustration with **bugs and rigidity** in Power Automate, hindering functionality and complicating troubleshooting. - Users find Microsoft Power Automate **expensive** and limited in learning resources, complicating their usage experience overall. - Users experience **software bugs** that lead to inconvenient manual checks and delays in troubleshooting failures in Power Automate. #### Key Features - Process Design - Data Unification - Real-Time Process Monitoring - Custom Automation - OCR #### Recent Reviews **Rating:** 4.0/5.0 stars *— Anderson F.* [Read full review](https://www.g2.com/survey_responses/microsoft-power-automate-review-12794472) --- **"[Fast Automation with Powerful Integrations and Smart AI Guidance](https://www.g2.com/survey_responses/microsoft-power-automate-review-12720078)"** **Rating:** 5.0/5.0 stars *— Elena Maria V.* [Read full review](https://www.g2.com/survey_responses/microsoft-power-automate-review-12720078) --- #### Trending Discussions - [What is Microsoft Power Automate used for?](https://www.g2.com/discussions/what-is-microsoft-power-automate-used-for) - 3 comments - [How do I install Microsoft Power automate?](https://www.g2.com/discussions/how-do-i-install-microsoft-power-automate) - 2 comments - [What are the features of RPA?](https://www.g2.com/discussions/winautomation-by-softomotive-what-are-the-features-of-rpa) ### 2. [Laserfiche](https://www.g2.com/products/laserfiche/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,204 **Why buyers love it?:** Laserfiche’s G2 reviews gave me a clear read on document-heavy process automation with forms, records, and approvals. Users point to document management, workflow automation, form routing, records handling, search, and reporting as parts of the same process environment. Works well for organizations that need business processes tied closely to documents and compliance records. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find Laserfiche to be exceptionally **easy to use** , greatly enhancing workflow and document management efficiency. - Users value the **process automation** in Laserfiche for simplifying workflows and enhancing security in forms management. - Users benefit from **efficient automation** of forms and enhanced security in Laserfiche, streamlining document management processes. - Users value the **robust workflow management** of Laserfiche, enabling seamless automation and integration with other systems. - Users praise the **streamlined document management** and exceptional support from Laserfiche, enhancing organization and accessibility. **Cons:** - Users find the **learning curve steep** , making it challenging to keep up with the rapid updates in Laserfiche. - Users find the **learning difficulty** of Quickfield challenging, especially with its steep learning curve and coding requirements. - Users wish for a **direct PDF workflow** in Laserfiche, citing limitations in features and conversion requirements. - Users face **update issues** that can disrupt workflows and challenge new users despite available training resources. - Users face **performance issues** with Laserfiche, including slow workflow processes and delays in feature implementation. #### Key Features - Accessibility - Process Design - Process Overview - Color - Upload #### Recent Reviews **"[Document Management and Automation](https://www.g2.com/survey_responses/laserfiche-review-3536890)"** **Rating:** 4.5/5.0 stars *— Matthew D.* [Read full review](https://www.g2.com/survey_responses/laserfiche-review-3536890) --- **"[Robust and Reliable](https://www.g2.com/survey_responses/laserfiche-review-10968098)"** **Rating:** 4.5/5.0 stars *— Holly V.* [Read full review](https://www.g2.com/survey_responses/laserfiche-review-10968098) --- #### Trending Discussions - [What is Laserfiche used for?](https://www.g2.com/discussions/what-is-laserfiche-used-for) - [What is document imaging software?](https://www.g2.com/discussions/what-is-document-imaging-software) - 1 upvote - [How much is laserfiche?](https://www.g2.com/discussions/how-much-is-laserfiche) ### 3. [Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 496 **Why buyers love it?:** In Jotform Workflows’ G2 feedback, I noticed a strong fit around form-based workflows that collect data and route next steps. Reviewers call out conditional logic, dropdown-heavy forms, automated approvals, task assignment, Power BI links, and reduced manual follow-up. A practical choice for teams that want approvals and process steps to start from structured forms. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of Jotform Workflows, finding setup and integration straightforward and efficient. - Users value the **automation features** of Jotform Workflows, significantly reducing manual work and streamlining processes. - Users value the **effective form creation** in Jotform Workflows, enhancing efficiency and streamlining their processes significantly. - Users love the **process automation** in Jotform Workflows, which streamlines tasks and saves valuable time. - Users value the **flexible customization** in Jotform Workflows, allowing easy matching of forms to their brand. **Cons:** - Users find the **initial learning curve challenging** , often requiring time and experimentation to master Jotform Workflows. - Users find the **complexity of conditional logic** in Jotform Workflows frustrating, needing clearer guidance and simpler navigation. - Users note a lack of **communication features** in Jotform Workflows, limiting interaction between submitters and decision-makers. - Users find **form issues** problematic, citing difficulties in approvals, email reminders, and persistent glitches in functionality. - Users struggle with **integration issues** that complicate cloning forms and provide insufficient guidance for setup. #### Key Features - Process Design - Process Routing - Process Overview - Flows - Updates #### Recent Reviews **"[Simplifies HR Automation with Effortless AI Assistance](https://www.g2.com/survey_responses/jotform-workflows-review-10547311)"** **Rating:** 4.5/5.0 stars *— Lindsey C.* [Read full review](https://www.g2.com/survey_responses/jotform-workflows-review-10547311) --- **"[Jotform Workflows Made Our External Timecard Approval Process Seamless](https://www.g2.com/survey_responses/jotform-workflows-review-12798181)"** **Rating:** 5.0/5.0 stars *— Stephen P.* [Read full review](https://www.g2.com/survey_responses/jotform-workflows-review-12798181) --- ### 4. [Bizagi](https://www.g2.com/products/bizagi/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 293 **Why buyers love it?:** Bizagi stood out to me in the G2 feedback for making process design easier to understand across business teams. Reviewers mention drag-and-drop modeling, process documentation, approvals, audit support, workflow visibility, and low-code process work. A strong fit for teams that need to map, improve, and manage business processes without making every step technical. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **easy-to-use interface** of Bizagi, enhancing their experience with process modeling and automation. - Users highlight the **efficiency** of Bizagi, praising its quick flowchart creation and robust process optimization features. - Users value the **automation capabilities** of Bizagi, improving IT processes and enhancing overall business efficiency. - Users appreciate the **intuitive interface** of Bizagi, making it easy for both technical and non-technical users to navigate. - Users appreciate the **ease of process automation** with Bizagi, enhancing productivity through user-friendly and efficient workflows. **Cons:** - Users encounter **missing features** in Bizagi, including app availability for Mac and limitations in the free version. - Users experience **performance issues** with Bizagi, as larger diagrams can slow down the editing process significantly. - Users find the **learning curve steep** , especially with complex workflows, hindering fast project execution and customization. - Users experience **slow performance** in Bizagi, especially with complex processes and advanced features that complicate usability. - Users find the **complexity of Bizagi's features** can lead to confusion and slow down project progress. #### Key Features - Process Design - Data Unification - Process Overview - Data Migration - Lifecycle Management #### Recent Reviews **"[Bizagi Simplifies BPMN Process Mapping and Keeps Teams Aligned](https://www.g2.com/survey_responses/bizagi-review-12794183)"** **Rating:** 4.5/5.0 stars *— Augusto S.* [Read full review](https://www.g2.com/survey_responses/bizagi-review-12794183) --- **"[Straightforward Drag-and-Drop Automation with Clear, Trackable BPMN Workflows](https://www.g2.com/survey_responses/bizagi-review-12785936)"** **Rating:** 4.5/5.0 stars *— Everett M.* [Read full review](https://www.g2.com/survey_responses/bizagi-review-12785936) --- #### Trending Discussions - [Is bizagi open source?](https://www.g2.com/discussions/is-bizagi-open-source) - [What is bizagi engine?](https://www.g2.com/discussions/what-is-bizagi-engine) - [What is bizagi studio used for?](https://www.g2.com/discussions/what-is-bizagi-studio-used-for) ### 5. [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 61 **Why buyers love it?:** As I read AuraQuantic’s G2 feedback, its strongest role came through in no-code process automation with clear operational visibility. Review sentiment points to process modeling, workflow standardization, real-time process views, traceability, and automation across institutional processes. Well suited to teams that need to digitize business processes while keeping ownership and progress easy to track. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **efficiency of automation** in AuraQuantic, allowing easy customization and integration of processes. - Users enjoy the **real-time visibility** of AuraQuantic, providing peace of mind and clarity on business processes. - Users enjoy the **peace of mind** with AuraQuantic, gaining real-time insights into their business processes and progress. - Users value the **customization options** in AuraQuantic, enhancing user experience and efficient automation across various processes. - Users love the **ease of use** of AuraQuantic, enjoying real-time visibility into their business processes and workflow. **Cons:** - Users find the **complexity** of AuraQuantic challenging, requiring significant effort to master its capabilities effectively. - Users find the **learning curve steep** , requiring substantial effort to master AuraQuantic's complex capabilities effectively. - Users note that the **learning difficulty** is steep, requiring significant mental effort to master AuraQuantic effectively. - Users find the **steep learning curve** of AuraQuantic challenging, requiring significant effort to become proficient in its capabilities. #### Key Features - Process Repository - Data Unification - API Connection - Customized Branding - Data Security #### Recent Reviews **"[Automation and Efficiency](https://www.g2.com/survey_responses/auraquantic-review-10770192)"** **Rating:** 5.0/5.0 stars *— Amelia M.* [Read full review](https://www.g2.com/survey_responses/auraquantic-review-10770192) --- **"[AuraQuantic Brings Peace of Mind with Real-Time Process Visibility](https://www.g2.com/survey_responses/auraquantic-review-12320779)"** **Rating:** 5.0/5.0 stars *— Marwan K.* [Read full review](https://www.g2.com/survey_responses/auraquantic-review-12320779) --- #### Trending Discussions - [What is AuraQuantic used for?](https://www.g2.com/discussions/what-is-auraquantic-used-for) ### 6. [Appian](https://www.g2.com/products/appian/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 420 **Why buyers love it?:** Appian’s G2 reviews led me to its fit in enterprise process automation where low-code apps, workflow logic, and data access need to work together. Reviewers highlight process modeling, case management, automation, data fabric, centralized data, and faster delivery of business applications. A solid option for teams that need BPM tied to complex enterprise workflows and system integration. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find Appian's **ease of use** impressive, quickly transforming complex processes into efficient applications with built-in automation. - Users praise Appian for its ability to deliver **rapid automation** of complex processes, enhancing workflow efficiency significantly. - Users value Appian's **low-code speed** , enabling rapid transformation of complex business processes into effective applications. - Users highlight the **superior AI technology** of Appian, enhancing efficiency and integrating data seamlessly across platforms. - Users appreciate the **advanced AI toolkit** in Appian that streamlines development and enhances business solutions effectively. **Cons:** - Users desire **expanded features** in Appian, citing essential options that should not incur additional costs. - Users find Appian's **licensing costs to be expensive** compared to other technologies, impacting overall accessibility. - Users feel that Appian has **limited flexibility** in UI customization and complex logic capabilities, affecting usability. - Users find Appian's **complexity** challenging, particularly for custom UI and certain workflows requiring significant configuration efforts. - Users find that **limited customization** in Appian restricts their ability to create complex UIs and logic efficiently. #### Key Features - No-Code App Development - Permissions for Sharing - Process Overview - Customized Branding - Data Migration #### Recent Reviews **"[AI Composer and AI Process](https://www.g2.com/survey_responses/appian-review-10435910)"** **Rating:** 4.0/5.0 stars *— Jai J.* [Read full review](https://www.g2.com/survey_responses/appian-review-10435910) --- **"[Solid Data for Complex, Audited Workflows](https://www.g2.com/survey_responses/appian-review-12257101)"** **Rating:** 4.0/5.0 stars *— Carine O.* [Read full review](https://www.g2.com/survey_responses/appian-review-12257101) --- #### Trending Discussions - [What is Appian used for?](https://www.g2.com/discussions/what-is-appian-used-for) - 1 comment - [What is Appian Workforce Safety used for?](https://www.g2.com/discussions/what-is-appian-workforce-safety-used-for) - [What is Appian Platform in GovCloud used for?](https://www.g2.com/discussions/what-is-appian-platform-in-govcloud-used-for) ### 7. [Quixy](https://www.g2.com/products/quixy/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 129 **Why buyers love it?:** Reviewing Quixy’s G2 product and review pages, I placed it around no-code workflow automation for teams that want to build business apps without developer-heavy setup. Users call out drag-and-drop building, workflow automation, forms, dashboards, reduced manual work, and faster process setup. A strong fit for teams that need business users to create and manage workflows with less dependence on IT. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value Quixy's **ease of workflow automation** , enabling fast and efficient task management without coding skills. - Users commend Quixy for its **easy and efficient automation** , significantly enhancing workflow management and performance. - Users praise Quixy for its **ease of use** , enabling effortless automation of complex workflows and boosting performance. - Users value the **efficiency** of Quixy, achieving fast workflow automation that significantly reduces manual tasks and enhances performance. - Users praise Quixy for its **efficient workflow automation** , significantly saving time and enhancing overall performance. **Cons:** - Users report **performance issues** with Quixy, noting slow refresh speeds and occasional missed notifications. - Users experience occasional **low refresh speed** and buffering, which affects their overall experience with Quixy. - Users experience **slow loading** issues occasionally, leading to buffering and missed notifications during use. - Users experience **slow performance** with low refresh speeds and occasional buffering, affecting their overall experience. - Users often face **slow refresh speeds and missed notifications** , impacting their overall experience with Quixy. #### Recent Reviews **"[Automated our workflow](https://www.g2.com/survey_responses/quixy-review-6873231)"** **Rating:** 5.0/5.0 stars *— Sanjiv K.* [Read full review](https://www.g2.com/survey_responses/quixy-review-6873231) --- **"[Quixy - The only destination for automating workflows](https://www.g2.com/survey_responses/quixy-review-10408888)"** **Rating:** 5.0/5.0 stars *— Fojeme M.* [Read full review](https://www.g2.com/survey_responses/quixy-review-10408888) --- #### Trending Discussions - [How do you use Quixy?](https://www.g2.com/discussions/how-do-you-use-quixy) - [Who owns Quixy?](https://www.g2.com/discussions/who-owns-quixy) - [How much does Quixy cost?](https://www.g2.com/discussions/how-much-does-quixy-cost) ### 8. [Camunda](https://www.g2.com/products/camunda/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 312 **Why buyers love it?:** Camunda’s G2 feedback pointed me toward process orchestration for technical teams managing complex flows across systems. Reviewers mention BPMN, DMN, microservice orchestration, API integrations, graphical business flows, and workflow visibility. Works well for teams that need developers and business stakeholders to model, execute, and monitor complex processes together. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of Camunda, finding it straightforward to model and communicate complex processes effectively. - Users value the **seamless automation** capabilities of Camunda, making process modeling intuitive and highly effective. - Users praise Camunda's **flexibility** , allowing quick adaptation to changes and enhancing tool relevance and effectiveness. - Users appreciate the **scalability and customer-driven development** of Camunda, enhancing enterprise-level BPM implementation. - Users appreciate the **seamless integration capabilities** of Camunda, enabling flexible workflows and supporting diverse tech stacks effortlessly. **Cons:** - Users find the **complexity** of Camunda's interface daunting, especially for those new to BPMN or development. - Users find the **initial learning curve challenging** due to complexity and insufficient documentation for non-technical users. - Users face significant **setup difficulties** with Camunda, especially without strong DevOps skills for self-hosting solutions. - Users find the **difficult learning curve** of Camunda challenging, especially for those new to BPMN or process management. - Users find Camunda's **expensive pricing** and upgrade costs to be a barrier, especially for smaller teams. #### Key Features - Process Repository - Permissions for Sharing - Process Overview - Activities - Updates #### Recent Reviews **"[Camunda: Scalable Flexibility with Some Adoption Challenges](https://www.g2.com/survey_responses/camunda-review-12624528)"** **Rating:** 4.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/camunda-review-12624528) --- **"[Ease of defining business flows and use cases](https://www.g2.com/survey_responses/camunda-review-12547464)"** **Rating:** 4.5/5.0 stars *— Juan Miguel M.* [Read full review](https://www.g2.com/survey_responses/camunda-review-12547464) --- #### Trending Discussions - [What is BPM engine?](https://www.g2.com/discussions/camunda-platform-what-is-bpm-engine) - [What is BPM engine?](https://www.g2.com/discussions/what-is-bpm-engine) - [What are the BPM tools?](https://www.g2.com/discussions/camunda-platform-what-are-the-bpm-tools) ### 9. [Nintex](https://www.g2.com/products/nintex-nintex/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 1,272 **Why buyers love it?:** After I reviewed Nintex’s G2 feedback, I placed it around low-code workflow automation with process visibility and document support. Users mention drag-and-drop workflows, forms, approvals, document automation, process mapping, and reduced manual effort across teams. A practical choice for organizations that want business users to build repeatable workflows with governance around process design. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value the **ease of use** of Nintex, enabling efficient form creation and seamless communication within departments. - Users value the **intuitive and dynamic workflow management** of Nintex, enhancing ease of use and functionality. - Users value the **automation capabilities** of Nintex, finding it essential for streamlining workflows and enhancing efficiency. - Users commend the **easy setup** of Nintex, allowing even non-technical staff to create workflows effortlessly. - Users value the **versatility** of Nintex, enabling seamless integration and easy automation across various platforms. **Cons:** - Users criticize Nintex for its **limited features** , particularly in handling complex workflows and integration across systems. - Users experience a **steep learning curve** with Nintex, making it challenging to fully utilize its features efficiently. - Users find the **complexity** of Nintex challenging, as navigating grey areas hinders a smooth workflow experience. - Users find Nintex to be **expensive** , especially for smaller organizations needing less complex solutions. - Users note the **limited customization options** in Nintex, requiring technical help for advanced features and integrations. #### Key Features - Rich Media - Process Repository - Data Unification - Process Analysis - Data Migration #### Recent Reviews **"[Boosts Productivity with No-Code Automation](https://www.g2.com/survey_responses/nintex-review-12454818)"** **Rating:** 4.0/5.0 stars *— Valerie D.* [Read full review](https://www.g2.com/survey_responses/nintex-review-12454818) --- **"[Nintex - Best in Industry that provides Seamless SharePoint Integration That Speeds Up Workflow](https://www.g2.com/survey_responses/nintex-review-12729348)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/nintex-review-12729348) --- #### Trending Discussions - [What is Nintex Process Platform used for?](https://www.g2.com/discussions/what-is-nintex-process-platform-used-for) - 1 comment - [What is Nintex Assuresign used for?](https://www.g2.com/discussions/what-is-nintex-assuresign-used-for) - [What is Skuid used for?](https://www.g2.com/discussions/what-is-skuid-used-for) ### 10. [Emakin](https://www.g2.com/products/emakin/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 28 **Product Description:** Emakin is a Low-Code/No-Code Business Process Management (BPM) platform that helps organisations design, automate and manage business processes without the need for extensive software development. The platform provides a visual environment where users can model workflows, integrate systems and monitor operations, enabling faster adaptation to business, operational and regulatory changes across different departments. Emakin is used by companies of all sizes, particularly in sectors such as finance, insurance, retail, healthcare, manufacturing, pharmaceutical and education. It helps them streamline routine work, eliminate manual errors and achieve consistent process execution across teams. Emakin combines workflow automation, case management and analytics capabilities within a unified system that promotes collaboration and shared visibility between business and IT users. Key capabilities include • Visual process and form design – model and configure workflows and user interfaces through an intuitive drag and drop environment • Case management and task tracking – gain full visibility into ongoing operations, monitor progress, manage exceptions and track performance indicators efficiently • Integration hub – connect enterprise systems and data sources through APIs, databases and web services for seamless interoperability • Decision and rules management – configure business rules and decision models to ensure consistent, transparent and rule based operations • Analytics and reporting – access real time dashboards and detailed insights into process performance, bottlenecks and compliance metrics Emakin enables organisations to optimise their workflows, shorten turnaround times and maintain control over complex processes. It serves as a comprehensive platform for digital transformation, supporting approvals, service requests, compliance workflows and other enterprise-wide operations with agility and precision. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users praise the **ease of use** of Emakin, benefiting from its intuitive design and seamless integrations. - Users benefit from **easy integrations** with services like Microsoft 365 and OnlyOffice, simplifying workflows and management. - Users value the **flexibility** of Emakin, enabling quick adaptation to changing business requirements with ease. - Users appreciate the **seamless integrations** of Emakin, enhancing operational efficiency and simplifying user management processes. - Users value the **flexibility and ease of implementation** in Emakin's low-code development for managing business processes. **Cons:** - Users face a **small learning curve** initially, particularly those new to BPM tools or advanced customizations. - Users note a **limited customization** in Emakin, especially for advanced UI and report modifications, affecting overall flexibility. - Users note a **small learning curve** and some coding skills are necessary for optimal Emakin configuration. - Users note the **limited customization options** for UI and mobile interface, which restricts flexibility for various user groups. - Users find **missing features** hinder effective use, emphasizing the need for better tools and templates for adoption. #### Recent Reviews **"[Scalable low-code platform for managing diverse business processes](https://www.g2.com/survey_responses/emakin-review-12638374)"** **Rating:** 5.0/5.0 stars *— Alperen M.* [Read full review](https://www.g2.com/survey_responses/emakin-review-12638374) --- **"[Emakin within BPM Platforms](https://www.g2.com/survey_responses/emakin-review-12308155)"** **Rating:** 5.0/5.0 stars *— Faruk .* [Read full review](https://www.g2.com/survey_responses/emakin-review-12308155) --- #### Trending Discussions - [What is Emakin used for?](https://www.g2.com/discussions/what-is-emakin-used-for) ### 11. [Kissflow](https://www.g2.com/products/kissflow/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 560 **Product Description:** Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow enables process owners and IT developers to automate and build middle-office processes and applications. Kissflow help solve two main challenges in the enterprise: The first is the custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly. The second is starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow is the ONLY platform that fulfills all the requirements for true citizen development. Teams can build a wide variety of solutions on Kissflow, from custom multifunctional applications to automated human-centric processes, workflows, case management, and project management. Hundreds of global and Fortune 500 brands rely on Kissflow to transform middle-office operations. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value the **ease of use** of Kissflow, streamlining workflows and enhancing collaboration effortlessly across departments. - Users appreciate the **ease of use** in Kissflow's workflow management, enabling quick setup and automation without coding. - Users appreciate the **automation capabilities** of Kissflow, enhancing workflow efficiency and streamlining processes for better collaboration. - Users appreciate the **flexibility** of Kissflow, enabling easy control and customization of workflows for effective task management. - Users value the **customization capabilities** of Kissflow, enabling tailored workflows that enhance their organizational efficiency. **Cons:** - Users note the **limited features** of Kissflow, lacking flexibility and essential functionality across various aspects. - Users find **missing features** in Kissflow, requiring reliance on external tools for legal document review and limited flexibility. - Users find the **limited customization** of Kissflow restricts their ability to tailor the app to specific needs. - Users face **integration issues** with Kissflow, making the process complex and sometimes frustrating for various functionalities. - Users find **access control management challenging** , with inconsistent permissions and limited privacy features impacting their experience. #### Recent Reviews **"[One Stop optionality for complete P2P process](https://www.g2.com/survey_responses/kissflow-review-11636638)"** **Rating:** 4.0/5.0 stars *— Saksham A.* [Read full review](https://www.g2.com/survey_responses/kissflow-review-11636638) --- **"[Clean UI and Low-Code Tools Make Workflow Building Easy for Business Teams](https://www.g2.com/survey_responses/kissflow-review-12225713)"** **Rating:** 4.0/5.0 stars *— Carlos C.* [Read full review](https://www.g2.com/survey_responses/kissflow-review-12225713) --- #### Trending Discussions - [What is Kissflow Procurement Cloud used for?](https://www.g2.com/discussions/what-is-kissflow-procurement-cloud-used-for) - [How much does Kissflow cost?](https://www.g2.com/discussions/how-much-does-kissflow-cost) - [What are the 3 basic components of workflow?](https://www.g2.com/discussions/what-are-the-3-basic-components-of-workflow) ### 12. [Cflow](https://www.g2.com/products/cflow/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 177 **Product Description:** Cflow is an AI-powered, no-code workflow automation platform designed to simplify and optimize business processes for companies of any size. It automates approvals for tasks like Capex Requests, Check Payments, Invoices, and Purchase Orders, reducing manual work and boosting efficiency through an intuitive Visual Workflow Builder. With Cflow, businesses can shift from managing processes via emails and spreadsheets to a streamlined, automated system, significantly improving productivity while lowering operational costs. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of Cflow, enabling effortless automation of workflows without any coding required. - Users value the **effortless automation** in Cflow, streamlining processes and enhancing workflow visibility and efficiency. - Users value the **efficient workflow management** of Cflow, which simplifies approvals and enhances team coordination seamlessly. - Users appreciate the **automation efficiency** of Cflow, transforming manual processes into seamless, organized workflows. - Users appreciate the **efficiency of process automation** in Cflow, enhancing the approval workflow and stakeholder communication. **Cons:** - Users experience **performance issues** with Cflow, particularly when managing multiple workflows or complex tasks, leading to sluggishness. - Users experience **slow performance** with Cflow, noting delays in job opening, closing, and task loading times. - Users find the **learning curve challenging** due to confusing settings and difficulties in editing workflows. - Users find Cflow has **limited advanced features** , lacking the customization and integrations needed for complex workflows. - Users experience **slow loading times** for tasks, causing delays when opening or closing jobs. #### Recent Reviews **"[Effortless Workflow Management with Intuitive UI](https://www.g2.com/survey_responses/cflow-review-12165424)"** **Rating:** 4.0/5.0 stars *— Arif K.* [Read full review](https://www.g2.com/survey_responses/cflow-review-12165424) --- **"[Cflow: A Smarter Way to Run Business Workflows](https://www.g2.com/survey_responses/cflow-review-12278702)"** **Rating:** 5.0/5.0 stars *— Muhammad Z.* [Read full review](https://www.g2.com/survey_responses/cflow-review-12278702) --- ### 13. [IBM Blueworks Live](https://www.g2.com/products/ibm-blueworks-live/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 70 **Product Description:** IBM Blueworks Live is a cloud-based business process modeling and management solution designed to help organizations identify, document, and improve their business processes through intuitive mapping and real-time collaboration. As a type of Business Process Management (BPM) software, IBM Blueworks Live is built for any company that needs a unified solution to document, analyze, and optimize their workflows. This tool serves as a single source of truth for business process documentation, providing comprehensive support for process discovery, modeling, and management. It is particularly valuable for companies looking to standardize operations, enhance collaboration, and ensure compliance in highly regulated environments. IBM Blueworks Live stands out by offering built-in support for industry-standard diagrams, such as BPMN 2.0, and real-time editing features, making it easier for teams to communicate, make decisions, and drive process improvements effectively from anywhere. Key Features and Benefits: Intuitive Process Discovery and Mapping: - Drag-and-drop interface with pre-built templates for easy process mapping. - Built-in support for BPMN 2.0 ensures standardized and clear process diagrams. - Simplifies the identification and documentation of processes, reducing time and effort. Unified Single Source of Truth: - Comprehensive process modeling and decision modeling capabilities. - Consistent and accurate documentation across the organization. - Enhances decision-making with reliable and standardized information. Real-Time Collaboration and Governance: - Instant visibility of changes, integrated chat, and audit trails for better governance. - Supports role-based access and process integrity management. - Facilitates collaboration with team members, ensuring that everyone stays aligned. Compliance and Standardization: - Helps manage regulatory compliance through structured process documentation. - Reduces the risk of compliance breaches with up-to-date and accurate process information. - Supports governance with audit trails and revision histories. Cloud-Based Accessibility: - No need for complex software installations; accessible from anywhere with internet connectivity. - Scalable and adaptable to suit both small teams and large enterprises. IBM Blueworks Live is ideal for businesses that need a reliable starting point for process improvement initiatives, enabling teams to work more efficiently while maintaining control over their operations. Its ability to provide a unified view of business processes with robust collaboration features sets it apart from other tools, helping organizations achieve higher productivity and smoother operations. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find the **ease of use** in IBM Blueworks Live beneficial, especially with helpful templates and tutorials. - Users value the **process management capabilities** of IBM Blueworks Live, enhancing efficiency and collaboration significantly. - Users appreciate the **smooth team collaboration** facilitated by IBM Blueworks Live, enhancing communication and organizing workflows efficiently. - Users value the **real-time cloud collaboration** of IBM Blueworks Live for efficient and effective process management. - Users appreciate the **improved efficiency** of IBM Blueworks Live, enhancing collaboration and streamlining workflows seamlessly. **Cons:** - Users are frustrated by **missing features** in IBM Blueworks Live, hindering effective governance and workflow management. - Users find the **importing functionality and collaboration tools** in IBM Blueworks Live quite limiting and outdated. - Users find the **complexity** of IBM Blueworks Live challenging, noting a steep learning curve and occasional cluttered interface. - Users find the product **expensive** , especially for smaller teams facing budget constraints and limited features. - Users find IBM Blueworks Live has **limited features** , especially in customization and handling complex processes effectively. #### Recent Reviews **"[IBM Blueworks Review](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10354954)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10354954) --- **"[Simplifying our work with IBM Bluework Live.](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10567320)"** **Rating:** 5.0/5.0 stars *— Rahul C.* [Read full review](https://www.g2.com/survey_responses/ibm-blueworks-live-review-10567320) --- #### Trending Discussions - [What is IBM BlueworksLive used for?](https://www.g2.com/discussions/what-is-ibm-blueworkslive-used-for) ### 14. [Pega Platform](https://www.g2.com/products/pega-platform/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 199 **Product Description:** Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow. Experience the simplicity and power of the Pega Platform today: https://www.pega.com/platform-guided-tour ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value the **helpful customer support** of Pega Platform, enhancing their experience with efficient onboarding and integrations. - Users value the **powerful automation and case management** capabilities of Pega Platform for complex process handling. - Users appreciate the **ease of use** of Pega Platform, allowing automation and integration without extensive coding skills. - Users value the **user-friendly interface and seamless integration** capabilities of Pega Platform, enhancing their development experience. - Users value the **seamless integrations** of Pega Platform, enabling efficient connections with various systems and enhancing functionality. **Cons:** - Users face **strict UI customization limitations** in Pega Platform, often compromising on desired design for compatibility. - Users find the **limited features** of Pega Platform frustrating, hindering their ability to customize as desired. - Users find the **outdated interface** of Pega Platform frustrating, often needing to compromise on design preferences. - Users are frustrated by the **poor interface design** in Pega Platform, hindering customization and usability efforts. - Users are frustrated by the **poor UI** of Pega Platform, finding it outdated and difficult to customize effectively. #### Recent Reviews **"[Quick, Easy, and Highly Configurable—Pega Keeps Getting Better](https://www.g2.com/survey_responses/pega-platform-review-12711599)"** **Rating:** 4.5/5.0 stars *— Verified User in Banking* [Read full review](https://www.g2.com/survey_responses/pega-platform-review-12711599) --- **"[Pega’s Powerful, Future-Ready BPM with Deep Customization and Integrations](https://www.g2.com/survey_responses/pega-platform-review-12751402)"** **Rating:** 4.5/5.0 stars *— Surendra P.* [Read full review](https://www.g2.com/survey_responses/pega-platform-review-12751402) --- #### Trending Discussions - [What is Pega Platform used for?](https://www.g2.com/discussions/pega-platform-what-is-pega-platform-used-for) - 1 comment - [Is PEGA SAAS or PaaS?](https://www.g2.com/discussions/is-pega-saas-or-paas) - [Is PEGA easy or tough?](https://www.g2.com/discussions/is-pega-easy-or-tough) - 1 comment ### 15. [Integrated Management System (IMS)](https://www.g2.com/products/integrated-management-system-ims/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 59 **Why buyers love it?:** Integrated Management System’s G2 feedback gave me the clearest signal around process governance, risk, compliance, and audit readiness. Reviewers call out process documentation, control mapping, risk ownership, audit trails, compliance dashboards, and workflow centralization. A good match for regulated teams that need BPM connected to governance and compliance evidence. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value the **centralized compliance management** offered by IMS, enhancing governance and operational risk visibility in regulated sectors. - Users value the **ease of use** of the Integrated Management System, simplifying governance and enhancing operational efficiency. - Users value the **process automation features** of IMS, enhancing efficiency and ensuring compliance within regulated sectors. - Users value the **standardized operational procedures** of IMS, enhancing consistency and compliance across service desk workflows. - Users value the **effective audit management** of Integrated Management System, which simplifies documentation and enhances compliance. **Cons:** - Users find the **learning curve steep** , requiring extra training to navigate the feature-rich and complex interface effectively. - Users find the **complex setup** of the IMS time-consuming, especially for tailored configurations and smaller teams. - Users find the **steep learning curve** of the IMS challenging, especially for smaller teams needing extensive training. - Users find the **complexity of some modules** overwhelming, especially for smaller teams, requiring additional training and time for setup. - Users find the **difficult learning curve** frustrating, often requiring additional training to navigate the complex system effectively. #### Key Features - Document Generation - Permissions for Sharing - Process Overview #### Recent Reviews **"[Excellent Platform for Process Transparency and Risk Control](https://www.g2.com/survey_responses/integrated-management-system-ims-review-11814338)"** **Rating:** 4.5/5.0 stars *— Tom K.* [Read full review](https://www.g2.com/survey_responses/integrated-management-system-ims-review-11814338) --- **"[BPM System with Strong Compliance Features](https://www.g2.com/survey_responses/integrated-management-system-ims-review-11785158)"** **Rating:** 4.0/5.0 stars *— Ronald L.* [Read full review](https://www.g2.com/survey_responses/integrated-management-system-ims-review-11785158) --- #### Trending Discussions - [What is Interfacing used for?](https://www.g2.com/discussions/what-is-interfacing-used-for) ### 16. [LogicGate Risk Cloud](https://www.g2.com/products/logicgate-risk-cloud/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 183 **Product Description:** LogicGate is the Leading AI GRC Platform for the Enterprise, providing the flexibility, scalability, and intuitive automations that empower leaders to be more effective. The Risk Cloud platform offers a holistic view of enterprise-wide risk, combining AI-driven workflows, real-time insights, and seamless integrations to deliver actionable intelligence. With over 40 purpose-built applications, the no-code platform adapts to any environment and remains easy to use across the enterprise. LogicGate helps risk teams quantify their impact, align with business priorities, and move beyond compliance, supporting sustainable growth, improved operational efficiency, and a dynamic, predictive approach to risk and resilience. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of LogicGate Risk Cloud, finding it user-friendly and flexible for their needs. - Users appreciate the **high level of customizability** in LogicGate Risk Cloud to tailor it to their needs. - Users appreciate the **flexibility and customization** of LogicGate Risk Cloud, enabling tailored solutions for diverse business needs. - Users value the **customization options** in LogicGate Risk Cloud, enabling tailored solutions for diverse business needs. - Users praise the **intuitive design** of LogicGate Risk Cloud, enabling easy creation of customized risk management applications. **Cons:** - Users find the **customization and collaboration processes overly complex** , impacting overall efficiency and engagement with policies. - Users face a challenging **learning curve** with LogicGate Risk Cloud due to its complex setup and configurations. - Users find **missing features** such as customizable dashboards and efficient collaboration hinder their overall experience with LogicGate Risk Cloud. - Users find the **initial setup process** challenging without prior GRC experience, leading to potential over-engineering. - Users find the **inadequate reporting** in LogicGate Risk Cloud limits their ability to customize and track changes effectively. #### Recent Reviews **"[Streamlined GRC Tool with Excellent Training Resources](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12799613)"** **Rating:** 5.0/5.0 stars *— Samantha Z.* [Read full review](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12799613) --- **"[Streamlined GRC Management with Customization Challenges](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12244168)"** **Rating:** 4.5/5.0 stars *— Rajesh S.* [Read full review](https://www.g2.com/survey_responses/logicgate-risk-cloud-review-12244168) --- #### Trending Discussions - [What is LogicGate Risk Cloud used for?](https://www.g2.com/discussions/what-is-logicgate-risk-cloud-used-for) ### 17. [PIX RPA](https://www.g2.com/products/pix-rpa/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 233 **Product Description:** PIX RPA is an intelligent automation platform that combines RPA, AI, and BPM to help businesses automate processes, improve efficiency, and scale operations. Advantages of PIX RPA Platform: - Built-in IDP for intelligent document automation; - Enterprise-ready platform with robust scalability; - PROM Framework for flexible process modeling; - Integrated AI support for smarter decision-making; - Centralized orchestration with BPM tools; - Multi-platform compatibility for diverse systems. PIX Platform Components: - PIX Studio: Tool for creating and designing software robots; - PIX Robot: Execution module that runs automated algorithms; - PIX Master (On-premise & Cloud): Administration console to manage multiple robots and processes; - PIX Runner: Application for running and operating robots on a user’s device; - PIX Converter: Tool for automated migration of UiPath projects to PIX RPA; - PIX Analytics Module: A new component that enables real-time monitoring of automation results and evaluation of PIX RPA implementation impact through advanced data visualizations and performance insights; - PIX Smart Module: Intelligent add-on that enhances automation capabilities through AI-driven decision-making, adaptive process optimization, and predictive analytics. Key Benefits: - Faster automation speed than traditional methods; - Accelerated process execution with improved quality; - Enhanced compliance and reduced operational risks; - Higher employee satisfaction through task automation; - Quick ROI with scalable and intelligent automation. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find PIX RPA to be **intuitive and easy to use** , facilitated by clear documentation and a friendly interface. - Users commend the **powerful and user-friendly automation** capabilities of PIX RPA, enhancing productivity and simplifying complex tasks. - Users appreciate the **intuitive and user-friendly interface** of PIX RPA, making it easy to understand and use. - Users find the **intuitive and user-friendly interface** of PIX RPA easy to navigate and visually appealing. - Users appreciate the **intuitive interface** of PIX RPA, making it easy to use even for beginners. **Cons:** - Users note the **missing advanced AI features** in PIX RPA, indicating a need for broader integration capabilities. - Users highlight **integration issues** with PIX RPA, citing limited support for various models and niche functionalities. - Users find PIX RPA **lacking features** such as support for various AI models and improved documentation for integrations. - Users express concern over **limited features** in PIX RPA, particularly regarding advanced integrations and AI capabilities. - Users find **difficult learning** curves with PIX RPA, especially transitioning from Python to its C# graphical interface. #### Recent Reviews **"[Intuitive, but with room for improvement in power and accessibility](https://www.g2.com/survey_responses/pix-rpa-review-12387264)"** **Rating:** 4.5/5.0 stars *— yulie g.* [Read full review](https://www.g2.com/survey_responses/pix-rpa-review-12387264) --- **"[Friendly and Effective Interface to Automate Complex Processes](https://www.g2.com/survey_responses/pix-rpa-review-12553796)"** **Rating:** 5.0/5.0 stars *— David A.* [Read full review](https://www.g2.com/survey_responses/pix-rpa-review-12553796) --- ### 18. [FlowForma Process Automation](https://www.g2.com/products/flowforma-process-automation/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 96 **Product Description:** FlowForma is a type of process automation solution designed to help users digitize, automate, and optimize business processes across various complexities. This enterprise-grade platform leverages AI technology to provide a no-code environment, allowing users, regardless of their technical expertise, to create and manage automated workflows efficiently. By integrating intelligent automation into everyday operations, FlowForma addresses the growing need for organizations to enhance productivity and streamline processes. The target audience for FlowForma includes business leaders, IT professionals, and organizations of all sizes seeking to improve their operational efficiency. With its user-friendly interface, FlowForma caters to both small businesses and large enterprises, making it an adaptable solution for diverse industries. Specific use cases range from automating simple tasks, such as data entry and approvals, to managing complex workflows that require intricate decision-making and collaboration among multiple stakeholders. Key features of FlowForma include its agentic AI capabilities, which allow users to design and optimize processes with the assistance of AI as an active collaborator. This functionality not only enhances the automation experience but also enables users to evolve their processes intelligently over time. The platform is built to be scalable and secure, ensuring that organizations can grow and adapt their automation strategies without compromising data integrity or system performance. FlowForma stands out in the process automation category by making automation accessible and affordable. With over 300,000 users worldwide, the platform has proven its effectiveness in delivering measurable results. Users benefit from the ability to streamline operations, reduce manual errors, and enhance overall productivity. The no-code aspect of FlowForma empowers individuals to take control of their automation needs without relying heavily on IT resources, fostering a culture of innovation and agility within organizations. In addition to its robust features, FlowForma offers a free trial, allowing potential users to experience the platform's capabilities firsthand. This trial period provides an opportunity for organizations to evaluate how FlowForma can transform their processes and drive efficiency, ultimately leading to improved business outcomes. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value the **ease of use** of FlowForma Process Automation, appreciating its user-friendly features and low-code setup. - Users appreciate the **efficiency of automation** in FlowForma, enhancing productivity and streamlining previously paper-based processes. - Users enjoy the **enhanced efficiency** of FlowForma Process Automation, streamlining workflows and improving productivity significantly. - Users appreciate the **automation efficiency** of FlowForma, streamlining processes and enhancing productivity for nonprofits and their clients. - Users value the **productivity improvement** from FlowForma, as it simplifies workflows and reduces team workloads effectively. **Cons:** - Users find the **learning curve steep** , requiring significant time and effort to master FlowForma's process automation. - Users find **difficult learning** due to a complex interface that complicates task management and navigation. - Users face **missing features** like customization limitations and inadequate integration, affecting the overall visual experience of FlowForma. - Users find the **learning difficulty** significant, requiring time investment to fully grasp FlowForma’s navigation and capabilities. - Users find the **complexity** of FlowForma challenging, suggesting improvements for smoother navigation and simpler task management. #### Recent Reviews **"[FlowForma Makes Automating Forms and Document Generation a Breeze](https://www.g2.com/survey_responses/flowforma-process-automation-review-12473742)"** **Rating:** 4.0/5.0 stars *— Jolanta L.* [Read full review](https://www.g2.com/survey_responses/flowforma-process-automation-review-12473742) --- **"[Fast, Responsive Support That Resolves Tickets Quickly](https://www.g2.com/survey_responses/flowforma-process-automation-review-12376989)"** **Rating:** 5.0/5.0 stars *— Alex B.* [Read full review](https://www.g2.com/survey_responses/flowforma-process-automation-review-12376989) --- #### Trending Discussions - [What do you like most about FlowForma for process automation, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-flowforma-for-process-automation-and-what-could-be-improved) - [What is FlowForma Process Automation used for?](https://www.g2.com/discussions/what-is-flowforma-process-automation-used-for) - 1 comment ### 19. [BIC Platform](https://www.g2.com/products/gbtec-software-bic-platform/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 65 **Product Description:** BIC is an AI-powered all-in-one solution for digital transformation that unites process design, automation, and enterprise architecture in a single, intuitive platform — helping organizations work smarter, faster, and more efficiently. - BIC Process Design – intuitive process modeling, documentation, & analysis - BIC Enterprise Architecture Management (EAM) – strategic alignment of business and IT - BIC Process Execution – process automation and workflow execution With BIC Process Design, organizations accelerate transformation by intelligently automating manual modeling tasks, generating process variants, and continuously improving efficiency and performance. Through BIC EAM, they visualize, analyze, and strategically steer their IT landscape, ensuring every technology investment aligns with business goals. With BIC Process Execution, they bring processes to life — automating workflows, integrating systems, and driving real-time collaboration and compliance across the business. BIC empowers organizations to manage and optimize their processes, quality, performance, and enterprise architecture within a single, integrated environment. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value the **ease of use** of BIC Platform, highlighting quick onboarding and seamless integration capabilities. - Users love the **comprehensive setup and customization features** of BIC Platform, enhancing business process design effortlessly. - Users value the **intuitive UI and robust process automation** of BIC Platform, simplifying digital project management remarkably. - Users appreciate the **seamless integration of workflow automation** in BIC Platform, enhancing efficiency and scalability for all teams. - Users value the **seamless workflow automation** of BIC Platform, enhancing efficiency and streamlining operations effectively. **Cons:** - Users find the **limited features** of BIC Platform may not justify the pricing for small businesses or startups. - Users find the **missing features** in BIC Platform's document management system limits its effectiveness compared to competitors. - Users report that **complexity in process modeling** can hinder user experience, especially for new and smaller organizations. - Users find the **document management system lacking** in advanced features, making it less intuitive and cumbersome to use. - Users find the BIC Platform **expensive** , especially for small businesses needing only a few features. #### Recent Reviews **"[Easy-to-Use BPM Tool](https://www.g2.com/survey_responses/bic-platform-review-12645054)"** **Rating:** 4.5/5.0 stars *— Leonor M.* [Read full review](https://www.g2.com/survey_responses/bic-platform-review-12645054) --- **"[Great Business Management Tool](https://www.g2.com/survey_responses/bic-platform-review-10871142)"** **Rating:** 5.0/5.0 stars *— Sanjana C.* [Read full review](https://www.g2.com/survey_responses/bic-platform-review-10871142) --- ### 20. [TimeXtender](https://www.g2.com/products/timextender/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 147 **Product Description:** With over 3,000 global customers, TimeXtender offers a comprehensive suite of products including Data Integration, Master Data Management, Data Quality, and Orchestration. These tools enable organizations to automate and streamline complex data processes, ensuring high data quality and governance across platforms. TimeXtender’s solutions are designed to help businesses efficiently manage their data assets without extensive coding, empowering informed decision-making and driving operational efficiency​​. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find TimeXtender's **ease of use** remarkable, especially with its intuitive drag-and-drop interface for data management. - Users commend the **fast and friendly customer support** , enhancing the overall experience with TimeXtender. - Users value the **automation features** of TimeXtender, significantly enhancing their workflow and saving valuable time. - Users appreciate the **easy-to-use low-code interface** of TimeXtender, simplifying data pipeline creation and enhancing productivity. - Users appreciate the **time-saving automation** of TimeXtender, streamlining data processes and enhancing productivity significantly. **Cons:** - Users note significant **limitations** with TimeXtender, especially regarding partial deployments and handling large data volumes. - Users face a **steep learning curve and limitations in coding help** that hinder efficient data management and collaboration. - Users struggle with **poor documentation** , making the learning curve and coding assistance challenging in TimeXtender. - Users report a **steep learning curve** with TimeXtender, making it challenging for teams to collaborate effectively. - Users struggle with **vague error reporting** and hidden features, making navigation and troubleshooting more difficult. #### Recent Reviews **"[TimeXtender Simplifies Complex Data Work with a Clear, Visual ETL Approach](https://www.g2.com/survey_responses/timextender-review-12736314)"** **Rating:** 4.5/5.0 stars *— Sanyam B.* [Read full review](https://www.g2.com/survey_responses/timextender-review-12736314) --- **"[TimeXtender Classic is still a Classic!](https://www.g2.com/survey_responses/timextender-review-11786389)"** **Rating:** 4.5/5.0 stars *— Benjamin P.* [Read full review](https://www.g2.com/survey_responses/timextender-review-11786389) --- #### Trending Discussions - [How do you use Timextender?](https://www.g2.com/discussions/how-do-you-use-timextender) - [Why use TimeXtender?](https://www.g2.com/discussions/why-use-timextender) - 1 comment - [What is Odx server?](https://www.g2.com/discussions/what-is-odx-server) - 2 comments ### 21. [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 347 **Product Description:** SS&C Blue Prism’s intelligent automation platform (IAP) connects a unified workforce of people and digital resources with systems, cognitive tools, applications and technologies, including an ecosystem of ready-made automations. The combination of these automation technologies, including business process management, robotic process automation and artificial intelligence, automate business processes and streamline decision making across organizations. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth. Implemented at scale, the potential of intelligent automation is unlocked and delivers transformational business value by helping organizations unify their workforce, transforming journeys and scaling enterprise wide. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value the **ease of use** of SS&C Blue Prism, benefiting from its intuitive interface and efficient customization options. - Users highlight the **ease of automation** with SS&C Blue Prism, enabling efficient RPA bot creation and operation. - Users find **automation implementation and scaling incredibly easy** with SS&C Blue Prism, enhancing customer satisfaction and productivity. - Users value the **efficiency** of SS&C Blue Prism, facilitating quick responses to fast-changing business needs. - Users appreciate the **user-friendly interface and powerful automation capabilities** of SS&C Blue Prism, enhancing efficiency and scalability. **Cons:** - Users find the **learning curve challenging** , especially without prior RPA knowledge and limited available training resources. - Users feel the **missing features** of SS&C Blue Prism hinder automation workflows and ease of use. - Users find the **complexity of advanced scheduling** and learning Blue Prism challenges that hinder effective use. - Users find the **cost prohibitive** , particularly for small businesses, impacting their ability to use Blue Prism effectively. - Users face **integration issues** with SS&C Blue Prism, leading to unresponsive RPA and inefficient process recovery. #### Recent Reviews **"[Easy to understand and get the basics](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9846409)"** **Rating:** 4.5/5.0 stars *— Napoleon R.* [Read full review](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9846409) --- **"[Blueprism Review](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-2332027)"** **Rating:** 5.0/5.0 stars *— Van Judhel C.* [Read full review](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-2332027) --- #### Trending Discussions - [What is blue prism certification?](https://www.g2.com/discussions/what-is-blue-prism-certification) - [Is Blue Prism good?](https://www.g2.com/discussions/is-blue-prism-good) - 2 comments - [What is Blue Prism architecture?](https://www.g2.com/discussions/what-is-blue-prism-architecture) - 2 comments ### 22. [ARIS](https://www.g2.com/products/aris-aris/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 162 **Product Description:** ARIS supports your operational excellence by providing visibility into your operations, enabling you to create outstanding processes, and ensuring close monitoring of your business. As a pioneer and the leader in process intelligence, ARIS provides the foundation when it comes to successfully transforming, optimizing and controlling the way you run your business. Follow thousands of leading organizations from all industries and all over the globe and set on ARIS for sustainable success. ARIS brings everything you need to collaboratively analyse, design, and manage your processes end-to-end.:   - Business Process Analysis – Continuously improve and roll out processes. - Process Mining - Get deep business insights to take the right decisions.   - Process Automation - Reach operational excellence. - Risk & Compliance - Secure compliance and operational resilience. ​  Stop making decisions based on gut fillings and start acting on data-driven decisions that can help you reduce costs, increase efficiency, and ultimately boost your bottom line. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find the **ease of learning** in ARIS valuable, facilitating quick configuration and effective use of tools. - Users find ARIS to be **easy to use** , benefiting from its intuitive features and helpful setup guidance. - Users commend the **efficiency** of ARIS for its easy data loading and time-saving features. - Users appreciate the **low code capabilities** of ARIS, enhancing ease of use and reducing development time. - Users value the **no-coding feature** of ARIS, making it simple to configure and analyze processes efficiently. **Cons:** - Users face **bugs** with data management and inconsistent metrics, complicating their experience with the ARIS product. - Users find the **complexity** of ARIS challenging, particularly with data management and interlinking processes. - Users find **complex processes** in ARIS frustrating, often hindering intuitive data management and report consistency. - Users find ARIS **lacking essential features** like intuitive data overwriting and effective process interlinking, complicating usability. - Users find the **process management intuitiveness lacking** , leading to complications in data handling and report generation. #### Recent Reviews **"[Powerful Process Modeling and Analysis for Clear, Standardised Workflows](https://www.g2.com/survey_responses/aris-review-12701748)"** **Rating:** 4.5/5.0 stars *— Atharva P.* [Read full review](https://www.g2.com/survey_responses/aris-review-12701748) --- **"[ARIS: Strong Culture, Quality Solutions, and Real Growth Opportunities](https://www.g2.com/survey_responses/aris-review-12708147)"** **Rating:** 5.0/5.0 stars *— Parmanand s.* [Read full review](https://www.g2.com/survey_responses/aris-review-12708147) --- #### Trending Discussions - [Is Aris a BPM?](https://www.g2.com/discussions/is-aris-a-bpm) - 1 upvote - [What is ARIS PPM?](https://www.g2.com/discussions/what-is-aris-ppm) - [What is process mining software?](https://www.g2.com/discussions/aris-process-mining-what-is-process-mining-software) ### 23. [Decisions](https://www.g2.com/products/decisions-decisions/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 40 **Product Description:** Decisions is an AI-powered process orchestration platform used by enterprises to automate, optimize, and orchestrate complex, rules-driven processes—especially where decisions, approvals, exceptions, and compliance are critical. Founded in 2010, Decisions is trusted by organizations globally to modernize workflows with intelligent orchestration and robust governance, maintaining control, transparency, and audit readiness as automation scales. The platform combines visual workflow automation, an enterprise rules engine, system integrations, forms, dashboards, and AI capabilities into a single environment. Teams use Decisions to model decision logic, orchestrate workflows, and connect systems without writing custom code. This approach allows organizations to automate end-to-end processes while keeping decisions explicit, testable, and easy to change as business and regulatory requirements evolve. Decisions is designed for collaboration between subject matter experts and IT teams. Business users can define and manage decision logic visually, while IT maintains architectural oversight, security, and integrations. Decision logic that is often buried in application code, spreadsheets, or manual processes can be centralized, governed, and reused — reducing inconsistency and operational risk as systems scale. The platform is commonly used in regulated and operationally complex environments such as financial services, insurance, manufacturing, healthcare, and the public sector. In these settings, automation must support human judgment, governance, and auditability — not just execution speed. By making decision logic visible and manageable, Decisions helps organizations improve consistency, accelerate change, and maintain confidence in how decisions are made, explained, and evolved over time. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users love the **customization options** of Decisions, making it easy to build applications without coding skills. - Users praise the **ease of use** of Decisions, appreciating its user-friendly design and accessibility for non-coders. - Users appreciate the **ability to generate complex forms and flows** , enhancing their workflow and customization options. - Users value the **ease of use** of Decisions, appreciating its user-friendly design and scalability for non-coders. - Users love the **no-coding ease** of Decisions, making it accessible for everyone to build applications effortlessly. **Cons:** - Users face a **limited compatibility** with .Net, making upgrades challenging and frustrating. - Users report occasional **slow performance** in Decisions, particularly with project loading in version 9.6, although newer versions address it. - Users experience a **poor upgrade path** for .Net compatibility, leading to frustrations and challenges with updates. #### Recent Reviews **"[Decisions is a great project!](https://www.g2.com/survey_responses/decisions-review-11420336)"** **Rating:** 5.0/5.0 stars *— Mel C.* [Read full review](https://www.g2.com/survey_responses/decisions-review-11420336) --- **"[Excellent Low Code Tool](https://www.g2.com/survey_responses/decisions-review-11659105)"** **Rating:** 5.0/5.0 stars *— Manjot S.* [Read full review](https://www.g2.com/survey_responses/decisions-review-11659105) --- #### Trending Discussions - [What is Decisions used for?](https://www.g2.com/discussions/what-is-decisions-used-for) ### 24. [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 308 **Product Description:** OnBase provides a broad spectrum of turn-key industry and departmental solutions that are expertly tailored to meet specific business challenges. As an enterprise platform, OnBase has purpose-built integrations and connectors to core industry LOBs such as Epic and Workday, supporting critical content and process solutions. With repeatable industry solutions, OnBase provides the capability to intelligently automate your business processes so your team can focus on higher value work without the need to build costly customized solutions. With business ownership of solutions, OnBase enables expansion beyond IT, delivering faster ROI. OnBase speeds up processes and reduces costs by capturing important information into a single system so you can manage data, documents and processes. Workflow can be configured to address your departmental, industry and enterprise challenges. Organizations also benefit from low-code application development and a range of multichannel capture options. OnBase can integrate with your existing systems and provide instant access to everyone who needs it, giving visibility into your processes and system performance while securely storing, protecting and expunging your content. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use and seamless integration** of Hyland OnBase, enhancing document management efficiency. - Users appreciate the **efficiency and user-friendliness** of Hyland OnBase for managing documents across various departments. - Users appreciate the **unique features and scalability** of OnBase, enabling tailored solutions and deep integrations for various needs. - Users find Hyland OnBase to be a **user-friendly and efficient solution** , enhancing management of complex processes with ease. - Users appreciate the **versatility** of Hyland OnBase, praising its scalability and user-friendly design for various needs. **Cons:** - Users find the **missing features** in Hyland OnBase frustrating, hindering configuration and system administration tasks. - Users face **update issues** post-upgrade, including document locking and connection problems that hinder system usage. - Users express frustration with **poor customer support** , often encountering unanswered questions and complicated configurations. - Users encounter **technical issues** like document locking and connectivity problems that hinder productivity and efficiency. - Users find the **learning curve steep** , facing challenges with navigation and complex configurations, especially for beginners. #### Recent Reviews **"[Onbase system admin](https://www.g2.com/survey_responses/hyland-onbase-review-10301258)"** **Rating:** 4.5/5.0 stars *— Surbhi D.* [Read full review](https://www.g2.com/survey_responses/hyland-onbase-review-10301258) --- **"[Great product with a lot of promise](https://www.g2.com/survey_responses/hyland-onbase-review-11604743)"** **Rating:** 4.0/5.0 stars *— Kelly A.* [Read full review](https://www.g2.com/survey_responses/hyland-onbase-review-11604743) --- #### Trending Discussions - [What is OnBase used for?](https://www.g2.com/discussions/what-is-onbase-used-for) - 1 comment - [What is OnBase Document Management?](https://www.g2.com/discussions/what-is-onbase-document-management) - 2 comments - [Is OnBase a database?](https://www.g2.com/discussions/is-onbase-a-database) - 1 comment ### 25. [Flowingly](https://www.g2.com/products/flowingly/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 47 **Product Description:** Flowingly is a no-code process and automation platform built for councils and public sector organisations in New Zealand and Australia. It helps teams capture SOPs with AI, map and automate workflows, and improve processes - faster, cheaper, and more clearly than ever before. Trusted by 40% of New Zealand councils, with 100% local support and data hosting. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users highlight the **ease of use** of Flowingly, making process mapping and automation straightforward and effective. - Users find Flowingly's **automation capabilities** enhance process consistency and ease, improving workflow efficiency and collaboration. - Users value the **responsive customer support** from Flowingly, enhancing their overall experience and satisfaction. - Users commend Flowingly for its **rapid time-to-value** , allowing seamless creation and deployment of automated workflows. - Users rave about the **intuitive process automation** in Flowingly, enabling efficient mapping and immediate workflow implementation. **Cons:** - Users face **complexity in workflow design** due to licensing issues, limiting accessibility for all employees. - Users find the **licensing structure costly** , complicating the creation of universally accessible workflows for all employees. - Users find the lack of a **built-in repository** in Flowingly limits document management capabilities and integration. - Users find the lack of a **built-in document repository** in Flowingly limits their document management options. - Users find Flowingly to be **expensive due to its licensing structure** , limiting accessibility for all employees in workflow design. #### Recent Reviews **"[Flowingly Keeps Processes Current and Teams Aligned Effortlessly](https://www.g2.com/survey_responses/flowingly-review-12037149)"** **Rating:** 5.0/5.0 stars *— Nardia G.* [Read full review](https://www.g2.com/survey_responses/flowingly-review-12037149) --- **"[Recent implementation and loving it!](https://www.g2.com/survey_responses/flowingly-review-12552040)"** **Rating:** 4.0/5.0 stars *— Kiara L.* [Read full review](https://www.g2.com/survey_responses/flowingly-review-12552040) --- #### Trending Discussions - [What is Flowingly used for?](https://www.g2.com/discussions/what-is-flowingly-used-for) ## Parent Category [Process Automation Software](https://www.g2.com/categories/process-automation) ## Related Categories - [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms) - [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms) - [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) - [Process Mining Tools](https://www.g2.com/categories/process-mining-tools) - [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa) - [Workflow Management Software](https://www.g2.com/categories/workflow-management) - [Process Orchestration Software](https://www.g2.com/categories/process-orchestration) --- ## Buyer Guide ### What You Should Know About Business Process Management Software ### What is Business Process Management (BPM) Software? Business process management (BPM) is the practice of streamlining and improving business activities to more efficiently perform specific business actions. Often these business actions require cross-team collaboration and consist of many moving parts, whether they are software systems or human intervention. There are many BPM software products that can help companies achieve the ultimate goal of seamless workflow automation. BPM tools often provide process modeling, execution, and analysis functionality to help business managers ensure that the processes they need done are working efficiently and effectively. The possibilities are vast and varied: this software can be used for a host of different use cases, such as invoicing, marketing, and accounting. With business process automation solutions, businesses are able to improve and increase collaboration and be on the road toward automation. Through detailed mappings of processes and tools for managing workflows, professionals can get a birds-eye view of their business operations and thereby have a clear understanding of how they can optimize them.  #### What Types of Business Process Management (BPM) Software Exist? There are a few different types and use cases of BPM software, but each helps an organization streamline workflows. Although all of these tools capture business processes and give users the ability to automate them, they differ in terms of their ability for users to create standalone applications on top of these processes. **Standard BPM software** With standard BPM software, users get full control over their business processes, providing them with tools for monitoring execution performance and analyzing their current goals, workflows, and more. It should be noted that BPM solutions do not exist in isolation from a company’s broader software stack. On the contrary, it is key for them to integrate into various other tools, such as [CRM software](https://www.g2.com/categories/crm) and [ERP software](https://www.g2.com/categories/erp). With proper integration, users are able to better understand the company’s manifold processes in order to optimize or automate them.  **Digital process automation (DPA)** DPA is a subset of BPM and refers to those products which include all of the core functionality of BPM software, but also allow users to create standalone applications on top of business processes. For example, a retail company can use [digital process automation](https://www.g2.com/categories/business-process-management/f/digital-process-automation) to analyze how sales representatives are selling their products across various regions, such as how they input pipeline data into spreadsheets, send emails to prospects, and more. Then, an administrator can create an application which the salespeople can use to streamline and automate this process, helping them become more efficient. ### What are the Common Features of Business Process Management (BPM) Software? The following are some core features within BPM software that can help companies in defining, automating, and reporting on processes that are intended to help optimize businesses to deliver on company goals. **Real-time process monitoring:** Keeping track of the manifold processes a business has can be difficult, especially when doing so in real time across various systems. With properly deployed BPM software in place, users can monitor these processes in real time. This provides the benefit of being able to rigorously test variations and changes to these processes. For example, a business can test the effect of routing all of their support cases to a particular individual or system. If it is found that this is not working well, they can iterate and test different options, all while keeping a close eye on their BPM monitoring feature for insight. **Document automation:** Forms and documents are ubiquitous across businesses, such as onboarding documents for new employees, contracts for customers or vendors, and surveys. Manually inputting and analyzing data from these sources can be time consuming and tedious. BPM software can assist in automating this process, whether that be in part or in total. For example, one can use BPM to automate inputting data from new employees’ personal documents onto the company’s [core HR software](https://www.g2.com/categories/core-hr).  BPM tools will differ in regards to how much intelligence, or natural language understanding, they have built in. Thus, although most solutions will have optical character recognition (OCR) built-in, some will also provide the ability to understand documents. This would allow it to “read” documents and, for example, summarize the text therein or recognize key terms in order to input them into other documents or systems. **Process automation:** Automating processes and workflows does not happen overnight. BPM software provides features for facilitating this automation through process design and execution. In other words, users can use this software to not just document processes, but to also create them ex nihilo and to automate them, often via a drag-and-drop interface. In regards to how this is facilitated, many BPM products have a library in which to keep previously used or designed workflows for future use. In addition, some tools provide templates for common use cases, such as accounts payable, employee onboarding, and procurement. Users can adopt and adapt these templates for their particular needs and use case. Other Features of Business Process Management Software: [Document generation](https://www.g2.com/categories/business-process-management/f/document-generation), [Finance](https://www.g2.com/categories/business-process-management/f/finance), [Low-code app development](https://www.g2.com/categories/business-process-management/f/low-code-app-development), [No-code app development](https://www.g2.com/categories/business-process-management/f/no-code-app-development), [Process analysis](https://www.g2.com/categories/business-process-management/f/process-analysis) Specific Subject Matters: [Human resources](https://www.g2.com/categories/business-process-management/f/human-resources) ### What are the Benefits of Business Process Management (BPM) Software? Companies purchase BPM software because they need to solve some type of operational objective in a streamlined and efficient way. BPM software allows users to easily build unique workflows, assess the necessary steps required to carry out the objective, and integrate all the different solutions involved in the process. The actions that need to be carried out are usually time consuming and complex, so finding a way to automate these business processes can be very beneficial to any company. Additionally, BPM solutions can provide insights into the efficiency of processes. BPM tools can help identify bottlenecks and unnecessary process steps, and they even help hold employees accountable for their actions. **Increased efficiency:** Using BPM solutions ensures that tasks are carried out in the most efficient manner possible. The processes are set up in an optimal way so that businesses are not wasting resources and employees are not wasting time, steps are not being skipped, and all actions are being performed as they should be; therefore, all tasks are being performed to their fullest. **Enhanced productivity:** If companies are properly taking advantage of BPM tools, that means that they are saving their employees’ time through automation. By streamlining and automating the tedious tasks, workers have more time to focus on business-critical tasks instead of working on the time-consuming ones. **Improved collaboration:** Businesses can easily get siloed, with business units working on their own, focused on their own goals and metrics. Although they all strive to improve the broader business, collaboration between departments can be difficult. A key benefit for BPM software is providing a bird’s eye view of all of a company’s processes, across its departments. With one source of truth in place, interdepartmental conversations become easier and more fruitful. ### Who Uses Business Process Management (BPM) Software? Traditionally, BPM tools are used by mid-market and enterprise-sized companies. Larger companies tend to have more siloed departments, and when business actions need to become integrated to be efficient, BPM software is an easy solution. It is much rarer for small businesses to need a dedicated tool for workflow management. Within companies, BPM tools are frequently leveraged by operations and [IT administrators](https://www.g2.com/categories/business-process-management/f/it) but can expand to really any department that needs to automate business processes. Some companies may have dedicated business analysts or process directors who ensure that internal processes are as streamlined as possible. Here are some department-specific examples: **Sales:** BPM software can help automate actions performed by a [sales team](https://www.g2.com/categories/business-process-management/f/sales), specifically when it comes to contract creation and approval. Many BPM tools offer document management features specifically built for contract creation. Once a sales representative convinces a prospect to buy, the next step in the workflow is to send a contract. Based on the particular specifications of the deal, a contract can be created using BPM tools. **Supply chain:** Once a deal is finalized, the next step in a workflow may be to ship the goods purchased. If a document is signed, BPM software can help place the exact order bought by the customer. This is where the tool goes from working with a business’ CRM to working with their [supply chain software](https://www.g2.com/categories/business-process-management/f/supply-chain). The order is automatically entered into a company’s ERP system and the goods are manufactured and shipped. **Accounting:** Now that the goods are shipped and received, the accounting department needs to note the exact exchange of goods (i.e., how much was shipped, how much did they pay for it, etc.). This information can be inputted into an [accounting system](https://www.g2.com/categories/accounting) using BPM software. ### What are the Alternatives to Business Process Management (BPM) Software? Alternatives to BPM software can replace this type of software, either partially or completely: [Workflow management software](https://www.g2.com/categories/workflow-management) **:** Businesses should have a clear idea regarding what they are trying to achieve to determine the type of software they are looking for. Thus, if a business is looking for a more lightweight solution for facilitating workflow, workflow management software might be the best fit. This software helps to define and manage sequences of business activities and tasks and is more beneficial for small and medium-sized businesses with a low to medium complexity level of their operations. [Robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa) **:** If a business is looking to automate routine tasks, RPA might be a good option. RPA provides robots that mimic clicks and other activity on the computer screen and facilitates the automation of a host of tasks, such as invoicing and employee onboarding. These virtual agents perform actions following these workflows both with and without human supervision or intervention. [Rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad) **:** Businesses should understand that they can pursue different avenues to achieve automation. Instead of BPM or in addition to it, users should investigate RAD software, such as the form of [low-code](https://www.g2.com/categories/low-code-development-platforms)and [no-code](https://www.g2.com/categories/no-code-development-platforms) development platforms. With this software, businesses are able to develop software quickly with minimal coding, reducing the need for extensive coding experience. Some of these tools are purpose-built for process automation.  #### Software Related to Business Process Management (BPM) Software The following solutions can be used in conjunction with BPM tools to create end-to-end business process automation and further advance digital transformation: [Robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa) **:** RPA software is somewhat of an automation advancement born from BPM. RPA software allows businesses to build and train bots to carry out tedious tasks. By providing both supervised and unsupervised automation, RPA software helps to take BPM one step further, in terms of seamless workflow automation and process execution. RPA tools may be used side by side or in lieu of BPM solutions. [Process mining software](https://www.g2.com/categories/process-mining) **:** While BPM tools help to set up workflows and automation, process mining software helps to monitor the automation and ensure the processes are being carried out correctly. Process mining software helps find where processes are falling short, which steps are being skipped, and how effective the processes are to the overall business objective. These tools can monitor event logs to make sure that employees are following all of the necessary steps or if they are skipping certain tasks. With the help of machine learning, process mining software can often inform business analysts of unnecessary steps that can streamline business processes. ### Challenges with Business Process Management (BPM) Software Software solutions can come with their own set of challenges. Especially when it comes to BPM solutions, which integrates and connects to systems across the organization, it is important to pay attention to the following core issues: **Return on investment (ROI):** The biggest issue with BPM software is understanding the ROI. It is hard to measure the exact level of productivity and efficiency gained from BPM tools, which can make gaining traction and internal adoption a struggle. **Integration:** Integration is another concern, especially with the rapid frequency that companies add new software solutions. However, with SaaS products becoming the norm, the ease of integrating disparate software products across departments is becoming easier. If a business is using legacy, on-premises solutions, it can be challenging and expensive to make the theoretical processes work seamlessly in practice. ### Which Companies Should Buy Business Process Management (BPM) Software? The implementation of artificial intelligence (AI) can have a positive impact on businesses across a host of different industries. Here are some examples: **Financial services:** Within financial institutions, such as banks, brokerage firms, and credit unions, it is common for a host of different systems to be used. They can benefit from a BPM tool that can help them get a better understanding of their business processes and the use of these various systems across the business. As an industry that is heavily regulated, BPM can be particularly beneficial, since it can assist in auditing company processes. **Healthcare:** For many healthcare-related organizations, software can help with processes such as inputting data related to new patients and processing insurance claims. This assists in analyzing the efficiency of current processes and improving them. Through the automation and streamlining of processes, healthcare companies can lower risk and costs, and make their billing and collections smarter. **Government:** It is commonly said that governmental organizations are inefficient. This stereotype is attributed to the fact that these organizations might be using legacy technology, as well as disparate tools across departments. The effects of this inefficiency are not trivial. With BPM software, governmental organizations can streamline and automate their workflows. ### How to Buy Business Process Management (BPM) Software #### Requirements Gathering (RFI/RFP) for Business Process Management (BPM) Software When looking to deploy a BPM solution, it is important to start from the beginning. In other words, a business should begin by conducting an overview of business processes. If a company is just starting out and looking to purchase their first BPM software, or wherever a business is in its buying process, g2.com can help select the best option. Taking a holistic overview of the business systems and processes will help businesses to identify pain points. This will help them to figure out which software to buy (e.g., if it can effectively handle the business’ processes) and to develop buying criteria. A carefully created checklist can help in determining the necessary and nice-to-have features, such as features, budget, integrations, number of users, security requirements, cloud or on-premises solutions, and more. A request for information (RFI) can be useful, especially if the deployment is large in scale and scope. By producing this, a business can be well placed to gather information from sellers. Depending on the scope of the deployment, it might be helpful to produce an RFI, a one-page list with a few bullet points describing what is needed from a BPM software. #### Compare Business Process Management (BPM) Software Products **Create a long list** Evaluating vendors should start with a long list, which will help to determine whether or not a given solution is a good fit. Buyers should create a broad list of tools that align with their business goals. So that there is a level playing field, it is important to ask the same set of questions to each seller. **Create a short list** Next, a whittling down should take place. Through pointed questions, demos, and trials, one can go from a long list to a short one. Although this will differ for each business and use case, three to five products are typically a good number. With this list in hand, businesses can produce a matrix to compare the features and pricing of the various solutions. **Conduct demos** To ensure the comparison is thoroughgoing, the user should demo each solution on the short list with the same use case and datasets. This will allow the business to evaluate like for like and see how each vendor stacks up against the competition. #### Selection of Business Process Management (BPM) Software **Choose a selection team** Before getting started, it's crucial to create a winning team that will work together throughout the entire process, from identifying pain points to implementation. The software selection team should consist of members of the organization who have the right interest, skills, and time to participate in this process. A good starting point is to aim for three to five people who fill roles such as the main decision maker, project manager, process owner, system owner, or staffing subject matter expert, as well as a technical lead, IT administrator, or security administrator. In smaller companies, the vendor selection team may be smaller, with fewer participants multitasking and taking on more responsibilities. **Negotiation** Just because something is written on a company’s pricing page, does not mean it is fixed (although some companies will not budge). It is imperative to open up a conversation regarding pricing and licensing. For example, the vendor may be willing to give a discount for multi-year contracts or for recommending the product to others. **Final decision** After this stage, and before going all in, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the tool is well used and well received, the buyer can be confident that the selection was correct. If not, it might be time to go back to the drawing board. ### Business Process Management (BPM) Software Trends Digital transformation is working its way into every type of software, and BPM is no exception. AI and predictive analytics are two of the more powerful trends in the BPM space today. **Machine learning** By implementing machine learning functionality into BPM tools, these solutions can become more adaptive and predictive. If a BPM solution can learn what is working and what is not, and make changes autonomously that benefit the business, then it saves the company time, effort, and money. However, while truly intelligent BPM products are still years away, the logic is there and could impact the industry in massive ways. **Analytics** Analytics is a much more immediate trend for BPM tools. Being able to monitor and view the data that goes into each process is critical for businesses. It gives business users an understanding of exactly how effective and efficient each business process is and allows teams to adjust accordingly.