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NINJIO Security Awareness Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the short and engaging videos of NINJIO, making security training enjoyable and memorable. (13 mentions)
Users enjoy the fun and engaging presentation of NINJIO Security Awareness, making learning about cybersecurity entertaining. (12 mentions)
Users value the increased discussions about cybersecurity fostered by NINJIO Security Awareness training across the organization. (8 mentions)
Users value the engaging content of NINJIO, appreciating its current relevance and easy-to-consume format. (8 mentions)
Users love the engaging and relatable content of NINJIO, making security training enjoyable and effective for employees. (7 mentions)
Users value the engaging short training videos from NINJIO, enhancing understanding and interest in cyber security topics. (7 mentions)
Users find the admin portal's clunky UI challenging, affecting the overall user experience despite prompt support from staff. (4 mentions)
Users find the Group Management process confusing, especially after the migration to the new platform, affecting usability. (3 mentions)
Users desire inadequate reporting options, needing more granular and accessible administrative reports for better insights. (3 mentions)
Users find the course quality lacking, citing issues with content, management, and frequent errors affecting their training experience. (2 mentions)
Users criticize NINJIO for its outdated content, including old Office 365 documentation and overly sanitized examples. (2 mentions)
Users face poor customer support, with issues like quiz auto-launch and navigation challenges left unresolved. (2 mentions)
Users face email issues that hinder communication and accessibility, leading to frustration with tracking team progress. (1 mentions)
Users report technical issues with the admin portal and clunky management, making tasks time-consuming and frustrating. (1 mentions)

Top Pros or Advantages of NINJIO Security Awareness

1. Short Videos
Users appreciate the short and engaging videos of NINJIO, making security training enjoyable and memorable.
See 13 mentions

See Related User Reviews

LK

Lana K.

Mid-Market (51-1000 emp.)

5.0/5

"Good Security Awareness program"

What do you like about NINJIO Security Awareness?

Users like the short videos. very informative and easy to remember.

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Cost-effective solution for replacing your dry and out of date security training content"

What do you like about NINJIO Security Awareness?

Ninjo provides very current (monthly) content that is much easier to consume, especially by the social media generation. The cartoons are a little ca

2. Fun
Users enjoy the fun and engaging presentation of NINJIO Security Awareness, making learning about cybersecurity entertaining.
See 12 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A fun way to learn security."

What do you like about NINJIO Security Awareness?

The fun way it is presented, up to the point.

KK

Kate K.

Mid-Market (51-1000 emp.)

5.0/5

"All of our employees love Nijio and look forward to the next one we send out monthly."

What do you like about NINJIO Security Awareness?

Quick hit and entertaining while being educational in the areas of cybersecurity.

3. Awareness Increase
Users value the increased discussions about cybersecurity fostered by NINJIO Security Awareness training across the organization.
See 8 mentions

See Related User Reviews

Rohit T.
RT

Rohit T.

Enterprise (> 1000 emp.)

4.5/5

"NINJIO Training Program Review"

What do you like about NINJIO Security Awareness?

Our organization uses Ninjio training for security and privacy education. The training is very helpful in educating employees through engaging conten

AP

Alex P.

Mid-Market (51-1000 emp.)

0.0/5

"Awful service and management platform since migration"

What do you like about NINJIO Security Awareness?

When we signed up to Ninjio, we were very impressed with the quality of the videos and the ease of management in the platform. We have noticed far mor

4. Engaging Content
Users value the engaging content of NINJIO, appreciating its current relevance and easy-to-consume format.
See 8 mentions

See Related User Reviews

Rohit T.
RT

Rohit T.

Enterprise (> 1000 emp.)

4.5/5

"NINJIO Training Program Review"

What do you like about NINJIO Security Awareness?

Our organization uses Ninjio training for security and privacy education. The training is very helpful in educating employees through engaging conten

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Cost-effective solution for replacing your dry and out of date security training content"

What do you like about NINJIO Security Awareness?

Ninjo provides very current (monthly) content that is much easier to consume, especially by the social media generation. The cartoons are a little ca

5. Engagement
Users love the engaging and relatable content of NINJIO, making security training enjoyable and effective for employees.
See 7 mentions

See Related User Reviews

JN

Jeff N.

Mid-Market (51-1000 emp.)

5.0/5

"My experience with NINJIO Security Awareness has been excellent for both me and the users"

What do you like about NINJIO Security Awareness?

The best aspects of NINJIO Security Awareness include its engaging microlearning episodes, effective simulated phishing training, and behavioral scien

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Cost-effective solution for replacing your dry and out of date security training content"

What do you like about NINJIO Security Awareness?

Ninjo provides very current (monthly) content that is much easier to consume, especially by the social media generation. The cartoons are a little ca

6. Training
Users value the engaging short training videos from NINJIO, enhancing understanding and interest in cyber security topics.
See 7 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Excellent cyber training for organizations"

What do you like about NINJIO Security Awareness?

Lots of useful training content to choose from and educate, and tricky phishing attempts to test an organization's resilience and cyber standing

AD

Andrew D.

Small-Business (50 or fewer emp.)

5.0/5

"NINJIO Security Awareness training is an excellent product for continuous employee training."

What do you like about NINJIO Security Awareness?

I really like the unique approach that Ninjio takes to keep training front-of-mind for my users. It keeps employees engaged by utilizing current secu

Top Cons or Disadvantages of NINJIO Security Awareness

1. UX Improvement
Users find the admin portal's clunky UI challenging, affecting the overall user experience despite prompt support from staff.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Excellent cyber training for organizations"

What do you dislike about NINJIO Security Awareness?

While the admin tech platform is simple I've found it clunky at times and upgrades can cause issues - which is normal and fixed by the NINJIO team.

Nathan W.
NW

Nathan W.

Mid-Market (51-1000 emp.)

4.5/5

"Refreshingly Unconventional Awareness Training"

What do you dislike about NINJIO Security Awareness?

There's very little to dislike. Sometimes their UI can be clunky, but their staff is always prompt and helpful with questions.

2. Group Management
Users find the Group Management process confusing, especially after the migration to the new platform, affecting usability.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Employees love the service and actually look forward to their monthly training videos!"

What do you dislike about NINJIO Security Awareness?

Could be a little easier to send out retraining links to users that need to retake trainings.

AP

Alex P.

Mid-Market (51-1000 emp.)

0.0/5

"Awful service and management platform since migration"

What do you dislike about NINJIO Security Awareness?

Since Ninjio have migrated to the new platform, management has become extremely clunky. We have also had multiple issues on the managed services side,

3. Inadequate Reporting
Users desire inadequate reporting options, needing more granular and accessible administrative reports for better insights.
See 3 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Ninjio's brief but effective content"

What do you dislike about NINJIO Security Awareness?

Would like reporting options, or a customer report writer.

KR

Keith R.

Small-Business (50 or fewer emp.)

5.0/5

"It's simple. And it works!"

What do you dislike about NINJIO Security Awareness?

Accessing the earlier episodes easier would be nice. Also the reporting could be a little more granular.

4. Course Quality
Users find the course quality lacking, citing issues with content, management, and frequent errors affecting their training experience.
See 2 mentions

See Related User Reviews

AP

Alex P.

Mid-Market (51-1000 emp.)

0.0/5

"Awful service and management platform since migration"

What do you dislike about NINJIO Security Awareness?

Since Ninjio have migrated to the new platform, management has become extremely clunky. We have also had multiple issues on the managed services side,

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Unique take on training with high adherence rates across staff"

What do you dislike about NINJIO Security Awareness?

GDPR related content need improvement and feels more like an afterthought. Terrible backend and regular mistakes on their end (Managed Service) result

5. Outdated Content
Users criticize NINJIO for its outdated content, including old Office 365 documentation and overly sanitized examples.
See 2 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Cost-effective solution for replacing your dry and out of date security training content"

What do you dislike about NINJIO Security Awareness?

We use the Ninjio product without the LMS feature. Downloading and re-uploading into our LMS is managable, but does take a little fiddling. The c

AD

Andrew D.

Small-Business (50 or fewer emp.)

5.0/5

"NINJIO Security Awareness training is an excellent product for continuous employee training."

What do you dislike about NINJIO Security Awareness?

I wish Ninjio would do a better job with customer success engagements. I had an inital onboarding and then I felt like I was dropped over to just sup

6. Poor Customer Support
Users face poor customer support, with issues like quiz auto-launch and navigation challenges left unresolved.
See 2 mentions

See Related User Reviews

AD

Andrew D.

Small-Business (50 or fewer emp.)

5.0/5

"NINJIO Security Awareness training is an excellent product for continuous employee training."

What do you dislike about NINJIO Security Awareness?

I wish Ninjio would do a better job with customer success engagements. I had an inital onboarding and then I felt like I was dropped over to just sup

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Security Awareness"

What do you dislike about NINJIO Security Awareness?

Navigating the back office is over-engineered and not user-friendly. I resort to tech support. They are always responsive.

7. Email Issues
Users face email issues that hinder communication and accessibility, leading to frustration with tracking team progress.
See 1 mentions

See Related User Reviews

Rhonda J.
RJ

Rhonda J.

Enterprise (> 1000 emp.)

4.0/5

"Very engaging content for users, recent changes seem to be causing problems"

What do you dislike about NINJIO Security Awareness?

We were asked a year or two ago to move from our IDP, Otka, to Azure. Recently on a help ticket I inquired on this and they said we could move back t

8. Technical Issues
Users report technical issues with the admin portal and clunky management, making tasks time-consuming and frustrating.
See 1 mentions

See Related User Reviews

Rhonda J.
RJ

Rhonda J.

Enterprise (> 1000 emp.)

4.0/5

"Very engaging content for users, recent changes seem to be causing problems"

What do you dislike about NINJIO Security Awareness?

We were asked a year or two ago to move from our IDP, Otka, to Azure. Recently on a help ticket I inquired on this and they said we could move back t

NINJIO Security Awareness Reviews (383)

Reviews

NINJIO Security Awareness Reviews (383)

4.8
383 reviews
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GD
IT Manager
Small-Business (50 or fewer emp.)
"Outstanding Experience Once Set Up"
What do you like best about NINJIO Security Awareness?

The time it takes to complete the monthly training. We like the short episodes with a small test at the end. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

Setup. In the beginning it took some trial and error when setting up the security awareness training. Review collected by and hosted on G2.com.

Desiree F.
DF
Director of Operations
Small-Business (50 or fewer emp.)
"NINJIO - Entertaining Cybersecurity Training"
What do you like best about NINJIO Security Awareness?

I like that NINJIO has interactive videos, which makes it user-friendly and engaging. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

Some users may find NINJIO Security Awareness's subscription cost high, and its storytelling approach might not appeal to everyone. Also, while the content is regularly updated, there might be delays in covering new topics. Review collected by and hosted on G2.com.

LK
IT Program Manager
Mid-Market (51-1000 emp.)
"Good Security Awareness program"
What do you like best about NINJIO Security Awareness?

Users like the short videos. very informative and easy to remember. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

More administrative reports would be useful. Review collected by and hosted on G2.com.

PA
Assistant Manager of Technology
Small-Business (50 or fewer emp.)
"Best Cyber Security Awareness Platform"
What do you like best about NINJIO Security Awareness?

It's very engaging and our staff love watching the episodes. It has prevented a lot of incidents for us. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

Just he course management could be better which they are revamping that whole experience. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Mid-Market (51-1000 emp.)
"Unique take on training with high adherence rates across staff"
What do you like best about NINJIO Security Awareness?

Training delivery is fun and well paced. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

GDPR related content need improvement and feels more like an afterthought. Terrible backend and regular mistakes on their end (Managed Service) resulting in missed trainings. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business (50 or fewer emp.)
"Quick, Clear, and Helpful Video Guides"
What do you like best about NINJIO Security Awareness?

The videos are quick, clear to understand and ultimately provide helpful information and things to look out for. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

Sometime the videos can be a bit too childish and take too long to make the point. I also wouldnt mind if they were more interactive to ensure proper engagement. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"Employees love the service and actually look forward to their monthly training videos!"
What do you like best about NINJIO Security Awareness?

The broad range of topics help keep our users aware of all possible attack vectors Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

Could be a little easier to send out retraining links to users that need to retake trainings. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market (51-1000 emp.)
"Corporate Cyber Security Training that actually sticks"
What do you like best about NINJIO Security Awareness?

The videos are memorable, informative, relatable, and easily digestible. It is very easy to get team members to watch them. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

The admin dashboard isn't the most intuitive and could use a facelift. Review collected by and hosted on G2.com.

AB
Network Administrator
Mid-Market (51-1000 emp.)
"What you know helps others to be secure."
What do you like best about NINJIO Security Awareness?

I completed cybersecurity training, and I noticed that the material covered with NINJIO was also present in the course. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

The feature that ranks users based on the episodes they watch does not take into account new employees. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Entertaining Videos and Improved User Access"
What do you like best about NINJIO Security Awareness?

The videos are very entertaining and informative. I also like the changes that have been made over the past few year for end user access. Review collected by and hosted on G2.com.

What do you dislike about NINJIO Security Awareness?

The setup in the admin console is confusing. Review collected by and hosted on G2.com.

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