--- title: NinjaOne Reviews meta\_title: 'NinjaOne Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 5025 reviews by the users' company size, role or industry to find out how NinjaOne works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 5025 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # NinjaOne Reviews & Product Details Visit Website NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. * * * Product Website NinjaOne Seller [NinjaOne](https://www.g2.com/sellers/ninjaone) Discussions [NinjaOne Community](https://www.g2.com/products/ninjaone/discuss) Languages Supported Danish, German, English, French, Italian, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish Solution Type All-in-One Overview by Milan Lostica Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/ninjaone/pricing) ## NinjaOne Integrations (164) What do users say about integrations? 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Cloud for Microsoft 365 ](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Veeam Data Platform ](https://www.g2.com/products/veeam-data-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VideoLan ](https://www.g2.com/products/videolan/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VMware ESXi ](https://www.g2.com/products/vmware-esxi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WatchGuard Network Security ](https://www.g2.com/products/watchguard-network-security/reviews)[ ![Product Avatar 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](https://www.g2.com/products/zendesk-for-customer-service/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Employee Service ](https://www.g2.com/products/zendesk-for-employee-service/reviews) Show More ![André I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "André I.") AI André I. Supervisor de TI South America - Infraestrutura Enterprise (\> 1000 emp.) 7/23/2026 "Inventory History Helps, but Repository Issues Hold It Back" 1.5/5 What do you like best about NinjaOne? We have an inventory an history resource use Review collected by and hosted on G2.com. What do you dislike about NinjaOne? The report cannot show us the real status.... it's not update.... EG. I'd like to see the connected machines x offline and the report is not update. Sometimes show the machine is online and conected and i'd like to reboot de machine and when I try, the sw cannot give the permission because is of line.... I cannot trust the report Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? inventory... but only because I cannot had... and the Ninja one inventory is not so updated Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Luiz S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luiz S.") LS Luiz S. Infrastructure Analyst Enterprise (\> 1000 emp.) 7/31/2026 "Good Machine Data Collection, But Overall Experience Needs Improvement" 2/5 What do you like best about NinjaOne? Information collected about the machines. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? Inconsistent operation, information that diverges from reality, and the lack of a method for forced synchronization from both the machine and the server. Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? I can reboot te machines remotly Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") AB Verified User in Biotechnology Enterprise (\> 1000 emp.) 7/31/2026 "Great Remote Control, but OS Patching Needs Major Improvement" 2/5 What do you like best about NinjaOne? I think the remote-control aspect of the tool is its best feature. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? The OS patching leaves alot to be desired. I hope to transition back to Intune. Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? The automations are very useful. I am updating all of our secure boot certificates using these. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Manuel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manuel L.") ML Manuel L. Small-Business (50 or fewer emp.) 4/20/2026 "Good remote control, but unnecessarily complicated" 1.5/5 What do you like best about NinjaOne? I find the Remote Tool from NinjaOne good. The initial setup was easy. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? I now find the remaining functions of NinjaOne only moderately well implemented and they are too complex/complicated and could be much simpler! Solutions are often implemented unnecessarily complicated. The UI is like a souped-up Bobby Car. NinjaOne somewhat limits us in the possibilities. Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? NinjaOne automates updates and software distribution, offers monitoring and some automatic troubleshooting, which makes our processes more efficient. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated JK Jeremey K. Technology & Integration Manager Small-Business (50 or fewer emp.) 3/26/2026 "Easy Setup but Frustrating Licensing Model" 1.5/5 What do you like best about NinjaOne? I liked that Dropsuite was easy to set up and the backups for Microsoft 365 and Google Workspace were easy to maintain. It is pretty straightforward. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? When we were a partner, the licensing model was terrible. You would offboard a user, and the license stayed alive for another month. Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? I use Dropsuite for email backups for Microsoft 365 and Google Workspace. It was easy to set up and maintain the backups. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. IT Enterprise (\> 1000 emp.) 1/26/2026 "Incompatibility with many apps and concerns about data collection" 1.5/5 What do you like best about NinjaOne? There are a multitude of resources that, in my experience, are not useful, and furthermore, the group policy seems unclear to me. Review collected by and hosted on G2.com. What do you dislike about NinjaOne? Incompatibility with many applications and collect data Review collected by and hosted on G2.com. What problems is NinjaOne solving and how is that benefiting you? I updated Windows and saved the cost of licenses. Review collected by and hosted on G2.com. Show More 2/20/2026 Current UserValidated ReviewerSource: OrganicAI Translated ## Questions about NinjaOne? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about NinjaOne ](https://www.g2.com/products/ninjaone/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 3 years ago Where are the NinjaRMM servers located? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/5996-server) ![Sujith N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sujith N.") SN Sujith Nair • Last activity over 1 year ago Best network monitoring software? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/best-network-monitoring-software) [ View all Discussions ](https://www.g2.com/products/ninjaone/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 6 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/ninjaone/pricing) NinjaOne Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7550bcff45895b9a0bd1ebb5c48260a6/atera.png "Product Avatar Image") Atera 4.6/5(1,245) [ Compare Now ](https://www.g2.com/compare/atera-vs-ninjaone) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4b9a918b71ff9f6df97b4308479b380d/datto-rmm.png "Product Avatar Image") Datto RMM 4.5/5(795) [ Compare Now ](https://www.g2.com/compare/datto-rmm-vs-ninjaone) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_72a8fdb95ce27a0326b3b76aaaeab522/manageengine-endpoint-central.png "Product Avatar Image") ManageEngine Endpoint Central 4.5/5(1,130) [ Compare Now ](https://www.g2.com/compare/manageengine-endpoint-central-vs-ninjaone) ##### ##### NinjaOne Features Administration Screen Sharing File Sharing Unattended Remote Access Inventory Management - Remote Monitoring & Management (RMM) Device Management Monitoring and Management Remote Monitoring Asset Tracking Application Deployment Service Management Remote Access [ View More Features ](https://www.g2.com/products/ninjaone/features) ## Top-Rated Alternatives [ ![Atera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![LogMeIn Resolve](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LogMeIn Resolve") LogMeIn Resolve 4.3/5(469) ](https://www.g2.com/products/logmein-resolve/reviews) [ View All Alternatives ](https://www.g2.com/products/ninjaone/competitors/alternatives) ##### Categories on G2 [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)[Remote Support](https://www.g2.com/categories/remote-support)[Endpoint Management](https://www.g2.com/categories/endpoint-management) [IT Service Management (ITSM) Tools](https://www.g2.com/categories/it-service-management-itsm-tools)[Remote Support](https://www.g2.com/categories/remote-support)[Endpoint Management](https://www.g2.com/categories/endpoint-management)[Mobile Device Management (MDM)](https://www.g2.com/categories/mobile-device-management-mdm)[Patch Management](https://www.g2.com/categories/patch-management)[Unified Endpoint Management (UEM)](https://www.g2.com/categories/unified-endpoint-management-uem)[IT Asset Management](https://www.g2.com/categories/it-asset-management)[Enterprise IT Management](https://www.g2.com/categories/enterprise-it-management)[Network Monitoring](https://www.g2.com/categories/network-monitoring)[Server Backup](https://www.g2.com/categories/server-backup)[Remote Monitoring & Management (RMM)](https://www.g2.com/categories/remote-monitoring-management-rmm)[Incident Management](https://www.g2.com/categories/incident-management)[Online Backup](https://www.g2.com/categories/online-backup)[SaaS Backup](https://www.g2.com/categories/saas-backup)[IT Documentation](https://www.g2.com/categories/it-documentation)[Autonomous Endpoint Management (AEM)](https://www.g2.com/categories/autonomous-endpoint-management-aem)[PC Backup](https://www.g2.com/categories/pc-backup)[Email Archiving](https://www.g2.com/categories/email-archiving) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top rated performance review apps for software companies](https://www.g2.com/discussions/top-rated-performance-review-apps-for-software-companies-what-s-your-pick)[Is PowerSchool SIS worth it for a mid-size institution that needs to avoid multi-year implementation burnout based on reviews from registrars who have been through the process?](https://www.g2.com/discussions/is-powerschool-sis-worth-it-for-a-mid-size-institution-that-needs-to-avoid-multi-year-implementation-burnout-based-on-reviews-from-registrars-who-have-been-through-the-process)[What cloud directory services work best for replacing Active Directory and LDAP in a hybrid environment where some workloads are still on-premise?](https://www.g2.com/discussions/what-cloud-directory-services-work-best-for-replacing-active-directory-and-ldap-in-a-hybrid-environment-where-some-workloads-are-still-on-premise) [Top PRM platforms to improve partner collaboration](https://www.g2.com/discussions/top-prm-platforms-to-improve-partner-collaboration)[MIE Trak Pro vs JobBOSS² vs MRPeasy for a small custom machine shop: which is worth switching to?](https://www.g2.com/discussions/mie-trak-pro-vs-jobboss-vs-mrpeasy-for-a-small-custom-machine-shop-which-is-worth-switching-to)[Pros and Cons Details](https://www.g2.com/products/ninjaone/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)