EC
Ezekiel Rejem C.
Account Manager
Outsourcing/Offshoring
Small-Business (50 or fewer emp.)
"Excellent Data Visualization"
5/5
What do you like best about NinjaCat?

I love that the app helps me maximize my time. Excellent data visualization is really a must in my work in order to easily discuss updates with my clients. Must have! Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

I must say that, at first,it is hard to use. Giving time to understand how to maximize the tool is necessary. In my case since I'm using it almost everyday for my daily reports and weekly reports, I can say that it's pretty simple. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"We love the customizability but think the visuals could use an upgrade."
2.5/5
What do you like best about NinjaCat?

We're a digital marketing agency with many unique customers and needs. NinjaCat is one of the better software when it comes to flexiblity. That is crucial for our agency to succeed. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

We think that NinjaCat's visuals are a little dated looking. I would recommend checking out your competitors on this, one if particular would be DataBox. Our agency views clean and almost futuristic visuals as essential. Review collected by and hosted on G2.com.

Response from Jacob Sanders of NinjaCat

A thoughtful review, thank you! You balanced the good with the "could be better" and this helps us take note of the positive while identifying issues that can benefit all users. Thanks so much!

TO
Trevor O.
Mid-Market (51-1000 emp.)
"They are always very responsive and easy to work with."
5/5
What do you like best about NinjaCat?

No matter what my issue is, their support team is always very helpful and offers timely responses. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

Not having an undo button on the template builder can be annoying sometimes. Review collected by and hosted on G2.com.

AF
Andrea F.
Small-Business (50 or fewer emp.)
"Great Experience!"
4.5/5
What do you like best about NinjaCat?

Using NinjaCat makes it easy to automate reporting for our agency clients and have one source of truth for all information. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

Onboarding takes awhile however that is expected bringing on any new software. Review collected by and hosted on G2.com.

Isobel P.
IP
Isobel P.
Mid-Market (51-1000 emp.)
"Scalable, easy to adopt platform for reporting needs"
4/5
What do you like best about NinjaCat?

Simplicity of the UX, ability to customize reporting templates fully to brand. Easy to navigate and understand with little to no training. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

Reporting is hard to find when you reach 100+ reports scheduled, doesn't allow you to open in a new tab without losing your search. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Attentive Onboarding Team & Seamless Onboarding"
4.5/5
What do you like best about NinjaCat?

The onboarding team was so helpful. NinjaCat solved our business need of needing to make our reporting process more automatica vs. manual. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

Users can not be in the same report at the same time. The save and undo features are also not very user friendly. Review collected by and hosted on G2.com.

MC
Mayank C.
Mid-Market (51-1000 emp.)
"The platform is indepth & thourough."
4.5/5
What do you like best about NinjaCat?

- It is easy to set up and easy to use. The interface is easy to navigate and looks great for clients.

- Timely software updates and feature enhancement.

- Value for money with competitive pricing. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

Navigating through the dashboard was difficult at times and fairly slow to load in comparison to other products. Also at times, integration was also hard and might fail at times. Review collected by and hosted on G2.com.

CN
Chanakya N.
Enterprise (> 1000 emp.)
"My experience with Ninja cat"
4.5/5
What do you like best about NinjaCat?

it is well optimised and easy to use. t was a good experience using Ninja cat for reviewing dashboards and getting insights of the required data. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

It still lacks some of the features which help it to share and connect data from various sources Review collected by and hosted on G2.com.

Megan O.
MO
Megan O.
Mid-Market (51-1000 emp.)
"Easy and Straightforward"
3.5/5
What do you like best about NinjaCat?

It's pretty easy to use and straightforward. Connecting data sources is pretty seamless as well Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

Probably the most common thing with integrated dashboards, that on the 1st of the month the data is not all there yet based on reports being pulled so it can be frustrating Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Account management is great but tool needs improvement."
3/5
What do you like best about NinjaCat?

The service I've received from our Account Manager, Dorota Hoover, has been excellent as well as technical support from certain teams in NinjaCat. I do like that the connectors are easy to use. Review collected by and hosted on G2.com.

What do you dislike about NinjaCat?

I think that data manipulation (joining data from multiple platforms) and presentation is lacking. A pivot table should be a pivot table.

The dashboards could be greatly improved. It's essentially an online version of the powerpoint report. It would be nice to have widgets and more filters. Review collected by and hosted on G2.com.