# Ninja Forms Reviews **Vendor:** Ninja Forms **Category:** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) **Average Rating:** 4.3/5.0 **Total Reviews:** 16 ## About Ninja Forms Use Ninja Forms to create beautiful, user-friendly WordPress forms that will make you feel like a professional web developer! Drag and drop fields. Easy row and column layouts. Multi-page forms. Conditional forms. You don’t have to be a designer to create forms that will blend beautifully with your WordPress website. Want more advanced features? Use our add-ons to create an upload form, send email from your form, securely accept payments from Paypal or credit card, or integrate your form with any ESP. Whether you're a beginner or a long-time WordPress user, you'll be able to create professional-looking forms with Ninja Forms! ## Ninja Forms Reviews ### 1. My Experience With Ninja Forms **Rating:** 4.5/5.0 stars **Reviewed by:** Eliud I. | Company Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2021 **What do you like best about Ninja Forms?** Having used Ninja Forms for over 2 years, I have realized it is a capable software. First, there are enough templates that makes creating online forms easy. Secondly, the tool comes with a great user interface and customizing it is easy . Finally, the tool comes at a bargain and therefore it is a must have. **What do you dislike about Ninja Forms?** Since Ninja Forms has always worked, I have no reasons to complain. **Recommendations to others considering Ninja Forms:** Ninja Forms has been working well for us as an online forms creation tool, and therefore I recommend it. Another reason to go for this tool is that it is affordable. **What problems is Ninja Forms solving and how is that benefiting you?** We implemented this tool as our primary online forms creator. It comes with the necessary features, and I cannot regret the decision we made 3 years ago. **Official Response from Fike Komala:** > Hi Eliud, Thank you so much for leaving a review for us here! It made our day :D ### 2. All-rounded form plugin meets every requirements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2020 **What do you like best about Ninja Forms?** This form plugin provides rich features meet all our requirements. The best thing is it provides number of options for span protection and we love Honeypot the most. **What do you dislike about Ninja Forms?** The features are great but each add-on feature comes with an additional cost. The pricing model is different from most similar solutions in the market and this is what we dislike. **Recommendations to others considering Ninja Forms:** You may first consider what features are required in your project and then check if such features are included in basic features or add-on features. If you need lots of add-on features, the cost of adopting Ninja Forms could be high and there are many other solutions on market that you can choose from. **What problems is Ninja Forms solving and how is that benefiting you?** We used a free solution before moving to Ninja Forms but the free solution had a major defect in spam protection. We then moved to Ninja Forms which clear us from spams. **Official Response from Fike Komala:** > Thanks for taking the time to review us! :) Fike ### 3. Robust tool for creating forms on your Wordpress site **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2020 **What do you like best about Ninja Forms?** I like that the form submissions are available to download and export to excel so that I can accurately track all of my submissions. **What do you dislike about Ninja Forms?** I had some trouble with fine-tuning the appearance of the form, so there is extra white space that I can't seem to remove. Other than that, the forms themselves work great. **What problems is Ninja Forms solving and how is that benefiting you?** I utilize the add-on tool for advanced analytics so I can see fields like "URL referrer" on my web submissions when they are emailed to me. This allows me to better track the source of the web lead. **Official Response from Fike Komala:** > Hi there, Thank you for taking the time to review us :) Regarding the appearance of your form, you can take a look at this detailed guide https://ninjaforms.com/blog/add-custom-css-to-wordpress-forms/ or contact our support directly. Thanks again! Fike ### 4. A great form builder. Can get costly. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2019 **What do you like best about Ninja Forms?** Ninja Forms is an incredible form building tool. It simplifies the form building process, has an incredible builder UI (that still needs some work but is nice), and is very customizable. The best part is that it includes some pre-designed light/dark styles so it isn't 100% bare bones. Best of all, the basic version if FREE. **What do you dislike about Ninja Forms?** There are a few things I dislike a bout Ninja Forms. The first is the giant "Ninja" title in the backend of my client's sites. While I love it and think this is fun, there's something slightly unprofessional about telling my clients to simply "click in the Ninja button." Secondly, Ninja Forms is incredibly extendable. The downside is that extensions can get quite costly. **Recommendations to others considering Ninja Forms:** Ninja Forms is a great tool for somebody looking to get a great, clean, simple form up and running asap with little-to-no custom work needed. **What problems is Ninja Forms solving and how is that benefiting you?** Quick and easy form integration with pre-designed styles and easily customizable via CSS. **Official Response from Fike Komala:** > Thank you for taking the time to review us 😊 ### 5. Solid WordPress Forms Plugin, good alternative to Gravity Forms. **Rating:** 4.0/5.0 stars **Reviewed by:** Marshall O. | Interactive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2019 **What do you like best about Ninja Forms?** Ninja Forms makes is easy to do multi-paged forms that indicate your progress as you answer pages of queestions. The plugin also has a good save for later feature. The plugin has an easy to use and teach others drag and drop admin interface. **What do you dislike about Ninja Forms?** Support and community isn't quite as large as Gravity Forms, however the developers are quick to respond to questions/support issues. We standardized on Gravity Forms a few years ago, however after using the plugin recently it has come a long way and is a very viable useful tool on wordpress sites. The developer also accept additional functionality requests and will develop custom beta's for users with specific needs for a reasonable cost. **Recommendations to others considering Ninja Forms:** If you want something that's easy to learn and setup custom forms on your wordpress website this is a great plugin for it. It's maintained well and the developers genuinely care about it's success and their users. **What problems is Ninja Forms solving and how is that benefiting you?** Easy client editable forms for Wordpress websites. Multi-paged forms for application submission for a technical schools enrollment form. **Official Response from Fike Komala:** > Hi Marshall! Thank you so much for leaving this detailed feedback. We really appreciate you taking the time out to share your experience with us :) Fike ### 6. A form builder with a black belt. Getting ninja with it. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2019 **What do you like best about Ninja Forms?** The drag and drop form builder is one of the easiest to use. I previously used Contact Form 7, and don't think I could go back now that I have Ninja Form. I've recently been using the form for member application forms which would have been a major headache for other form builders. **What do you dislike about Ninja Forms?** Not a dislike, but I will say Ninja form may be a little on the overly robust side. Some of the basic functions can be hard to find—but once you know where they are, you are good to go. An example, emails default send to the admin email, but often times thats not the place they need to go. **Recommendations to others considering Ninja Forms:** Yes! Ninja forms was recommended to me a few weeks ago and I am loving every minute of it. **What problems is Ninja Forms solving and how is that benefiting you?** Creating intuitive and user friendly forms with smooth automation for clients. I trust that the forms will be delivered, and that no user inquiry will be overlooked. **Official Response from Fike Komala:** > Thank you for your kind words! Happy to hear that you're loving every minute of your time with us. Fike ### 7. Easy to us drag and drop form add-on **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro V. | Customer Service Rep, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2018 **What do you like best about Ninja Forms?** It's very easy to install and use, you can learn how to use it and install it in no time. It's all a matter of drag and drop controls and start building your personalized forms which you can use to capture user information or simply as a contact us form. These are all submission forms with automatic email alerts setup to notify the users about new submissions. **What do you dislike about Ninja Forms?** I don't dislike anything at all, it's very easy to use and affordable. **Recommendations to others considering Ninja Forms:** If you;re looking for a easy add-on to create forms then this is the tool you're looking for. Recommended. **What problems is Ninja Forms solving and how is that benefiting you?** We're easily creating submission forms for our websites without much web development experience required. **Official Response from Fike Komala:** > Thank you so much, Alejandro! We're glad that our product can help your business :) Fike ### 8. Easy to set up, free and fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2019 **What do you like best about Ninja Forms?** You dont need too much experience with this plugin to create and run a form in your wordpress website. I downloaded from wordpress repository in few seconds. In minutes i had this form working. **What do you dislike about Ninja Forms?** I wanted to use a text to click and show the privacy policy inside the website but i can´t. I can link the privacy policy or put inside a "info icon". **Recommendations to others considering Ninja Forms:** Easier to use and set up than CF 7. **What problems is Ninja Forms solving and how is that benefiting you?** I needed to I needed to offer a way to contact visitors to my website and comply with the data protection law **Official Response from Fike Komala:** > Hi there, thank you for sharing your experience with us here! Hope that you've solved the privacy policy problem. If you still have it/next time you have one, just reach out to our support https://ninjaforms.com/contact/ ;) Thanks again, Fike ### 9. Easy to Use on Both the Front End and Backend **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2018 **What do you like best about Ninja Forms?** I like how easy it is to create a form. The free version plugin has many usable fields that I didn't feel I needed to purchase the membership. I know that down the road I will have no problem purchasing it, but for starters the free version works very well. **What do you dislike about Ninja Forms?** I would have liked to see when creating a form, the option for 'website'. I was a little surprised that it seemed to have everything else (phone number, address etc.) but to not have the ability for my clients to enter their email, which is something we very highly promote doing, made the form setup more difficult. I was a bit disappointed by that. **Recommendations to others considering Ninja Forms:** Use if you are looking for an easy form builder. You will be able to create a very simple, clean looking form for people to fill out. You can use it for event registration (not currently using) and I'm guessing it would be just as easy to use. **What problems is Ninja Forms solving and how is that benefiting you?** For me, this is making a very simplified form that is clean looking, for my clients to enter their information for a directory that we keep. I think it is so easy to use that it just makes sense for all technical levels. **Official Response from Fike Komala:** > Thank you so much for your detailed review! We're glad that you enjoyed using Ninja Forms :) Fike ### 10. Easy to use and effective for making questionnaires! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2019 **What do you like best about Ninja Forms?** I use Ninja Forms to make surveys in polls in websites that I create for clients. My favorite part about ninja forms is the event registration form. I make websites for a lot of events and I use the ninja forms event registration form or questionnaire template with ease! **What do you dislike about Ninja Forms?** I wish I had more control of how the survey will look, the options are pretty basic. **What problems is Ninja Forms solving and how is that benefiting you?** I am solving the problem of needing to create polls and questionnaires on websites and webpages. I can now do it with ease with Ninja Forms. **Official Response from Fike Komala:** > Glad to hear your experience with us, thanks for sharing it! You can always add custom CSS to your form, take a look at our detailed guide here https://ninjaforms.com/blog/add-custom-css-to-wordpress-forms/. Thanks again, Fike ### 11. Great add-on to your website **Rating:** 5.0/5.0 stars **Reviewed by:** Rene S. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2018 **What do you like best about Ninja Forms?** It's a very useful add-on to your website. Lets you create and customize submission forms with a drag and drop interface. It's very easy to install , it doesn't take much time and you'll be ready to start creating any type of submission forms with email alerts in no time. **What do you dislike about Ninja Forms?** They need to improve the sizing capabilities of the form objects. They're good but could be better. **Recommendations to others considering Ninja Forms:** If you don't have much experience on web development, this is the right tool to use for customizing and creating forms. **What problems is Ninja Forms solving and how is that benefiting you?** We setup submission forms like contact us and forms to receive information about any type of request in our websites. **Official Response from Fike Komala:** > Thank you for taking the time to review us! We really appreciate it. Fike ### 12. Best plug-in forms for WordPress **Rating:** 4.0/5.0 stars **Reviewed by:** Dan L. | Senior Vice President, Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2019 **What do you like best about Ninja Forms?** Easy to use; built in library to choose from and convenient to customize copy **What do you dislike about Ninja Forms?** Harder to customize unless you have a solid sense of html as well as changing CSS **What problems is Ninja Forms solving and how is that benefiting you?** Ninja Forms were recommended as part of a our WordPress rebuild; they are easy to use and we use them for email as well as integration with MailChimp **Official Response from Fike Komala:** > Thanks for sharing your experience with us, Dan! ### 13. Great customisation and flexibility **Rating:** 3.5/5.0 stars **Reviewed by:** Marco C. | PARTNER, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2019 **What do you like best about Ninja Forms?** I've used ninja forms to create contact forms for my website and a sort of poll. It's easy to use, reliable and very customisable. **What do you dislike about Ninja Forms?** The pricing model didn't fit my needs and budget. **What problems is Ninja Forms solving and how is that benefiting you?** Contact form for my education-related website **Official Response from Fike Komala:** > Hi Marco, Thanks for sharing your experience with us! We're sorry that the pricing didn't fit your needs and budget. If you're still looking, we're currently doing something that hopefully can help the financial burden of COVID-19, check out the details here https://ninjaforms.com/blog/saturday-drive-covid-19/. Thanks again, Fike ### 14. My preferred forms solution for WordPress **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2019 **What do you like best about Ninja Forms?** I like the overall flow and ease of use with Ninja Forms **What do you dislike about Ninja Forms?** They hide a number of useful features behind paid addons **Recommendations to others considering Ninja Forms:** Make sure the plugin can do what you need it to. If not, look at their addons, the feature you want is probably available for purchase. **What problems is Ninja Forms solving and how is that benefiting you?** We use Ninja forms both as contact forms, and as a method for users to submit data updates to us. **Official Response from Fike Komala:** > Hi there, thanks for taking the time to review us :) ### 15. A good option for website contact form **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2019 **What do you like best about Ninja Forms?** The free option gives a good selection of contact form types that you can customize for your needs. Its documentation is also good. **What do you dislike about Ninja Forms?** It can be a little confusing to forward emails to your personal account. **What problems is Ninja Forms solving and how is that benefiting you?** My client is able to receive tailored appointment queries directly from their website. **Official Response from Fike Komala:** > Hi there, thank you for sharing your experience with us :) ### 16. Simple but almost too simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2019 **What do you like best about Ninja Forms?** I like Ninja Forms user friendliness. Once done completing your form, copy the shortcode and then paste. **What do you dislike about Ninja Forms?** It very simple, too simple. There is not anything you can change on the look of it. **What problems is Ninja Forms solving and how is that benefiting you?** We use it on our web site for contacting and sign-ups for different events. **Official Response from Fike Komala:** > Thank you for sharing your experience with us. We really appreciate it :) ## Ninja Forms Discussions - [What is Ninja Forms used for?](https://www.g2.com/discussions/what-is-ninja-forms-used-for) - [View Ninja Forms pricing details and edition comparison](https://www.g2.com/products/ninja-forms/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+02%3A01%3A20+-0500&secure%5Bsession_id%5D=3d59a058-bacf-4810-a5ce-1c2986b45f20&secure%5Btoken%5D=54f5b009ad7abeb4384f6ed4d8262830fee89de9b02c5d50c4be7750e3fcc2b9&format=llm_user) ## Ninja Forms Features **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms ## Top Ninja Forms Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (4,877 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - 4.5/5.0 (967 reviews) - [Caldera Forms](https://www.g2.com/products/caldera-forms/reviews) - 4.5/5.0 (13 reviews)