Nina, the Nuance Intelligent Virtual Assistant, isdesigned to deliver an intuitive, automated experience for all your digital channels by engaging your customers in natural conversations using voice or text. No matter if you want to add a virtual agent to your website, app, or text messaging application, Nina offers your customers a consistent experience in any digital channel. A familiar voice will answer their request whether it's typed into a computer, tapped on a screen or spoken into a device.
this in an excellent smart software which deals with the customer in natural way.not only voice talk with customer it also deals with text messages.this is the awesome software. if there is no member to attend the customer , this virtual intelligent assistant deals the customers . smart interface of this smart chatbots.
What do you dislike?
onc who is not innovative , the set up process of the software might be confusing in starting .
Recommendations to others considering the product
this is smartestinterface that organisation shoul use to make the customer interaction powerful and well defined.
What business problems are you solving with the product? What benefits have you realized?
when we are busy and not in position to attend the call then this smart chatbot is helpful. the voice and pronunciation is clear crystal.
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