LT

Lorraine T.

Principal Owner

Small-Business (50 or fewer emp.)

5/6/2024

"Love this CRM"

5/5

What do you like best about Nimble CRM?

This CRM keeps all the information integrated and helps me not to have to jump around from email to crm. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I have not used the automations yet because that feature does have a learning curve. Would be nice to have videos show how to use it. Review collected by and hosted on G2.com.

UM

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

8/8/2023

"Issues with bulk emails. Limited to a small number of bulk emails sent out, per day."

3.5/5

What do you like best about Nimble CRM?

As a CRM, Nimble works well to keep track of clients and scheduling my follow-up tasks & appointments. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

When sending bulk emails (Group Messages), the system often has issues and support is lacking. Review collected by and hosted on G2.com.

AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/28/2019

"Great online tool and CRM"

4.5/5

What do you like best about Nimble CRM?

The ability to track customers and prospects; link to their social accounts when they are available; activities scheduling; prospecting tools allow you keep up with quotes and responses, etc. data integration is great for online users. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The tasks, events scheduling is clunky; does not show account names on task list; does not allow for recurring tasks on specific days of week; customer data does not offer the ability to populate main number from business in user details-must be re-entered; integration doesn't work with desktop Microsoft apps, only 365 or Enterprise; Review collected by and hosted on G2.com.

CV

Claire Lindsay V.

Intentional Play Facilitator & Retreat Host

Small-Business (50 or fewer emp.)

11/17/2023

"Useful, if a little Buggy"

4/5

What do you like best about Nimble CRM?

The reminders on when to reach out to contacts and that I can track our conversations via the app. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Does not work well with Safari. Also, lacking in a lot of funcionality that would help streamline the data entry aspect for new contacts. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

I love that I get a reminder for when to contact clients to stay in touch! I never worry that I'm not staying top of mind and I also like that I can track out conversations and make notes about revalent things to remember.

When it works, I love the Prospector tool that can auto-fill alot of data. That saves me a lot of time. Review collected by and hosted on G2.com.

WE

Wes E.

Soccer Referee

Mid-Market (51-1000 emp.)

8/8/2023

"Easy, continuing to develop, helpful"

4.5/5

What do you like best about Nimble CRM?

Everything links, whether socials, mailchimp, emails, calendar, and there's continually more development. I suggested something and within a month it was available & it has given me encouragement to continue to offer ideas.

Clearly there is a good ui team to help programmers make things user friendly. And knowing that the product I'm paying for today will only be better a month from now is the best thing about it. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I wish the mailchimp data synced back with the interactions. I wish the non-profit tools were more intuitive (I may just need to be better). I wish it would sync with our HQ's database easier (iMIS), but their database is why I'm using Nimble.

Reporting is so difficult to track ...

Billing was weird when it came to forms. Changing fields in bulk can be difficult (I was trying to change a company with 50 employees to a separate company that branched off and had to change the company one by one on each person who left.

Phone and tablet apps are worthless. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

Nimble puts everything in one place, tags people to tasks, enables email templates to be sent and tracked with a few clicks, and helps me be personal with all 7000 people on my list. I can get data quicker than anyone and have more info on people because of how I use it. The problem was that I couldn't do anything with iMIS for the first year of this role. Review collected by and hosted on G2.com.

SP

Scott P.

Partner

Small-Business (50 or fewer emp.)

11/16/2023

"Nimble - A tool that helps you sell more... not just to create management reports!"

5/5

What do you like best about Nimble CRM?

Nimble is very flexible and allows me to do direct sales as well as channel. The system allows you to deploy in a way that supports your selling cycle and enhances the success rate by bundling features that are normally extra cost in other systems. This system is easy to deploy, works with other integrated systems, and has become my daily "main" system to keep me on tract and profitable. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

When I encounter something I think I dont like, Nimble support helps with a workaround so I cannot think of anything negative. Review collected by and hosted on G2.com.

What problems is Nimble CRM solving and how is that benefiting you?

I work in both direct sales and as a consultant in the channel. This system allows me to work in both because of it's flexibility and ease of implementation. In my opinion, most "big Name" CRM's in the market have been painstakenly implemented by teams of operations and accounting people with instructions to provide reporting to management. This can really limit adoption by the sales org. In my opinion, Nimble is designed to help sales first by providing an environment that allows you to adapt to the sales cycle as well as enhancing the sales person's ability to stay on top of deliverables without becoming a data entry clerk. Review collected by and hosted on G2.com.

CW

Cheryl W.

Chief Protocol Officer

Small-Business (50 or fewer emp.)

8/21/2024

"Wonderful"

5/5

What do you like best about Nimble CRM?

A place to keep and track, all my contacts, mine them, etc. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

MY INABILITY TO MASTER; MAINTAINING IT, USING IT CONSISTENTLY, PAYING FOR NIMBLE AND ALSO CONSTANT CONTACT. can I get both tasks done at Nimble Review collected by and hosted on G2.com.

DV

David V.

Principal / Founder

Small-Business (50 or fewer emp.)

5/6/2024

"Nimble makes us, more Nimble"

3.5/5

What do you like best about Nimble CRM?

We really like the integrations and data gathering it provides. Helps us close the gaps and understand what communications our clients respond to and which they don't. Helps with building that target messaging. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Like to see reporting within the workflow. We feel it's important to understand the communication work underway before deal registration. Review collected by and hosted on G2.com.

KM

Kaylen M.

Business Development Representative

Small-Business (50 or fewer emp.)

11/16/2023

"Lots of customization and documentation styles available. A little bit of a learning curve."

4/5

What do you like best about Nimble CRM?

Importing contacts and spreadsheets from external services. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Learning curve.

-I did notice that it doesn't check for duplicates after import, or it's not a clearly labeled feature. I imported 2,000+ and now have a lot of system cleanup to do, which is difficult when the system doesn't offer to mass merge duplicates.

It's primarily a goods sales tool, but I would like it to be also geared towards marketing - a way to track $$$ spent on Contacts would make the system perfect for my use. Review collected by and hosted on G2.com.

BK

Brian K.

Business Development Manager

Small-Business (50 or fewer emp.)

2/29/2024

"Just started using Nimble in the past two weeks and so far so good!"

5/5

What do you like best about Nimble CRM?

Excellent that Nimble will link contacts to their LinkedIn profiles. The Nimble Prospector tool is very useful too. I am using Nimble constantly for my work since I signed up to it. Very easy to import contacts and databases across. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The email function is a bit clunky and could be improved upon. I found the mapping function when importing CSV files a bit tricky but I got there after a few trials! Review collected by and hosted on G2.com.