Tej D.
TD
Tej D.
Secretary
Telecommunications
Enterprise (> 1000 emp.)
"Seamless Integrations and Scalability Make Nimble Stand Out"
5/5
What do you like best about Nimble CRM?

Nimble is a scalable product, and any other app can be integrated easily. SMS email integration is easy. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The system seems to be a bit slow. The installation is complex to set up the environment. Review collected by and hosted on G2.com.

Grant H.
GH
Grant H.
Southern Regional Director
Mid-Market (51-1000 emp.)
"Nimble is my vital CRM after 7+ years of near-daily use!"
5/5
What do you like best about Nimble CRM?

Reflection after 7 years of use: Nimble was easy to learn, use, and customize for my purposes. Though I'm not in sales (in a non-profit) I do need to keep track of my contacts, and Nimble's customer service helped me adapt it accordingly. Excellent search functionality, and the Group Message feature is the best. The 'tag' feature is brilliant and I use it all the time. Great app! Customer support is always ready to help! Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Since I"m not in sales, some of the prominent features are not relevant to me, i.e. 'lead' info. The in-browser widget is often buggy, and regularly does not attach the contact's picture to the contact even when there clearly is a profile pic on LinkedIn, FaceBook etc. Also, when Nimble 'suggests' that your contact might be the same one on various social media platforms, you must click each one to go to their profile before you you can know if that's one the same one. Review collected by and hosted on G2.com.

Mitchell L.
ML
Mitchell L.
Contributor/Thought Leadership & Social Media
Small-Business (50 or fewer emp.)
"The Personal CRM You Should Consider"
5/5
What do you like best about Nimble CRM?

There are a number of CRM features I take advantage of. Keeping track of those I spoke with, reminders to followup with those I should, and tracking of emails and whether they were opened to name a few. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

None that I'm thinking about at the moment. Review collected by and hosted on G2.com.

Liv D.
LD
Liv D.
Publicist and Social Media Manager
Small-Business (50 or fewer emp.)
"Nimble is amazing!!"
5/5
What do you like best about Nimble CRM?

I love how easy it is to sort through the contacts and how I can use tags to separate them. It makes finding and categorizing contacts o much easier and has made my job SO much easier! Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

The only thing I dislike about Nimble is the limit it sets on how many people I can reach out to, and sometimes, it sends the same email twice to contacts. Review collected by and hosted on G2.com.

John W.
JW
John W.
Co-producer of The Session Man
Small-Business (50 or fewer emp.)
"Really handy contact management and task tracking system!"
5/5
What do you like best about Nimble CRM?

The fact that Nimble populates contacts' social media accounts for you, and that I don't need to write, rewrite and constantly rewrite 'Tp Do' lists, because now Nimble's 'Activities' facility does it fo me. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I wish towns and states were pre-loaded in their respective fields in a drop down in the same way that countries are in the country field. Same re the country codes of phone numbers. Review collected by and hosted on G2.com.

Jeff H.
JH
Jeff H.
VP Sales
Small-Business (50 or fewer emp.)
"Feature Rich Intuitive Product"
5/5
What do you like best about Nimble CRM?

I have been using Nimble in my Sales role for about 10 years. I have used it daily during the peak of my sales efforts and monthly as i moved to more a lead generation role. It was easy to setup and integrate with my Outlook email and has been so easy to use and it was quick to learn. Along the years even my assistance have called me at their new jobs asking me about how to get it for their new boss. When i do want to learn about a new feature the Customer Support folks are so quick to get back with me. I use the chat feature which is very effecient for a fast moving role like I am in. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

It's a bit of a new and evolving feature so I am sure it will improve over time but the mass email automations are still lacking some of the fancier features available in other products. But the core features of Nimble are solid and very helpful in growing my sales funnel and closing deals. Review collected by and hosted on G2.com.

Jonathan C.
JC
Jonathan C.
Sales and Marketing Manager
Mid-Market (51-1000 emp.)
"Already implemented into several associated business's"
5/5
What do you like best about Nimble CRM?

Simple to use, easy to set up work flows and sequences. Very helpful back-end support. Learning tools and online library grows weekly! Very cost effective system to have and uses, where you are not penalised for users or data base size.

Very simple to import data from other systems and clean up. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Some of the functions have current limitations but as the system the Development team are always releasing updates. This will help Nimble compete directly with Hubspot and sales Force. Review collected by and hosted on G2.com.

Mark H.
MH
Mark H.
Partner
Small-Business (50 or fewer emp.)
"Nimble for small Semiconductor Sales and Marketing Business"
5/5
What do you like best about Nimble CRM?

Nimble's integration with Outlook makes it super easy to import contacts. The Workflow and Deals page is very simple and differentiates itself from cumbersome and large CRMs from MS and SF. If you just want a simple UI to create, track, and keep on top of opportunities, Nimble is the way to go. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

My clients require me to use SF and MS Dynamics CRMs. Integration with these CRMs (MSD) such that my deals could transfer over. Just the basic info on a woerflow so I dont have to re-enter all the basic info.

Also- sometimes unrelated emails linked to contacts on different deals/workflows get pulled into the Deal/Workflow of interest. When I have multiple deals or workflows with same contact, both contact history and emails are on multiple deals. Review collected by and hosted on G2.com.

Howard F.
HF
Howard F.
Founder & Author
Financial Services
Small-Business (50 or fewer emp.)
"Former PipeDrive and Pipeline(Deals) CRM client prefers Nimble."
4.5/5
What do you like best about Nimble CRM?

The graphical user interface and intuitive layout. It's quite powerful although simple and is designed for non-technical sales and business people. I use this for five hours every day in the business week. I was a gold mine software user back in the 1990s when Act was the 800 pound gorilla and gold mine was a far better product. Nimble has the same kind of cleverness to it and that should not be surprising since it has the same founder as gold mine. I think of it as gold mines going into the cloud and simplified. I do not use any of the integration so I cannot comment on that and it seemed to be quite straightforward in terms of ease of implementation. Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

Although the tech-support is quite good it's not live human beings it's through chat but it's chat with a real person and they're very helpful. Hello hello good yeah I'm fine I don't need any healthcare I'm Review collected by and hosted on G2.com.

C.J. M.
CM
C.J. M.
Voice Talent
Small-Business (50 or fewer emp.)
"A good platform for your database"
5/5
What do you like best about Nimble CRM?

Good for customer info on one page. Makes it easy to manage information Review collected by and hosted on G2.com.

What do you dislike about Nimble CRM?

I don't dislike anything about it. Sometimes I wish there were some specific features, only for them to add it later on. They're great. Review collected by and hosted on G2.com.