--- title: NiceJob Reviews meta_title: 'NiceJob Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 419 reviews by the users' company size, role or industry to find out how NiceJob works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 419 scale: '5' date_modified: '2026-08-14' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # NiceJob Reviews **Vendor:** Paystone **Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 419 ## About NiceJob NiceJob is the easiest way to become a top-rated business. It's a reputation marketing platform built to help you attract more leads, convert more sales, and grow through the power of reviews, referrals, and repeat customers. We automate review collection, amplify your best feedback across social media and search engines, and drive real revenue with features like Reviews, Social Proof, and Get Repeats—helping you build trust, re-engage past clients, and turn more visitors into paying customers. 🏆 The leading Reputation Marketing platform 🚀 Effortlessly boost reviews, grow repeat sales, and win more business 😍 Rated ⭐⭐⭐⭐⭐ and trusted by over 7,000 businesses Our platform also powers your social media with authentic customer content, improves your local SEO, and drives more traffic to your website by turning great experiences into powerful social proof. No contracts. 14-day free trial. Just $75/month for our Reviews plan. → Start your free trial at nicejob.com ← ## NiceJob Pros & Cons **What users like:** - Users value the **ease of use** of NiceJob, appreciating its seamless integration and automated processes that save time. (52 reviews) - Users love how NiceJob effectively automates review requests, leading to a **remarkable increase in 5-star reviews**. (45 reviews) - Users love how NiceJob's **automated review management** boosts their review count effortlessly, enhancing their small business success. (41 reviews) - Users praise NiceJob for its **easy setup** , facilitating a hassle-free start to enhancing their business operations. (36 reviews) - Users appreciate the **streamlined review process** of NiceJob, enhancing efficiency and allowing focus on other essential tasks. (33 reviews) - Automation (29 reviews) - Users highlight the **outstanding customer support** from NiceJob, noting the team's knowledge and friendliness throughout the process. (29 reviews) - Users praise the **excellent customer service** of NiceJob, highlighting responsiveness and assistance throughout the process. (28 reviews) - Customer Reviews (25 reviews) - Automation Benefits (24 reviews) **What users dislike:** - Users express frustration over the **missing features** of NiceJob, wishing for enhanced functionalities and incentives. (7 reviews) - Users find NiceJob a bit **expensive** , especially for solo operations, but still consider it worth the investment. (6 reviews) - Users find NiceJob **limiting in its focus on reviews** , desiring a more versatile tool for comprehensive customer engagement. (6 reviews) - Users experience significant **communication delays** with NiceJob, making support and onboarding frustratingly complicated. (5 reviews) - Users find **client upload difficulties** frustrating, as relying on CSVs complicates the process of adding clients individually. (5 reviews) - Users feel that the **high pricing** of NiceJob is challenging, especially for those with tight budgets. (5 reviews) - Inadequate Support (4 reviews) - Integration Issues (4 reviews) - Users find NiceJob's focus on customer reviews **limiting** , wishing for more versatile features to enhance engagement. (4 reviews) - Duplication Issues (3 reviews) ## NiceJob Reviews ### 1. Outstanding Support and Results, but Client Upload Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Midlands Landscape L. | Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about NiceJob?** NiceJob is easily one of the best tools for our company. The number one thing we love about them is their customer service. We're connected to a live person immediately, and they are always knowledgeable and friendly. This goes a long way for us! Of course, the ability to get regular reviews from our clients is equally important. Due to an unfortunate incident before we began using NiceJob, years worth of reviews were wiped from our Google listing. Thanks to this company, we were able to begin building them back immediately. We now have a perfect 5.0 rating, with over 55 reviews from our clients, in a matter of a few short weeks. This product is priceless. **What do you dislike about NiceJob?** The only thing that we dislike about NiceJob is the difficulty uploading clients to the database. It would be much easier to insert them one by one, rather than collecting them overtime on a spreadsheet, which must then be manually uploaded to their system. Our staff tend to lose track of which have been uploaded and which have not. **What problems is NiceJob solving and how is that benefiting you?** NiceJob helps us to consistently get reviews from our clients. Despite our best efforts in-house, they just don't review us. NiceJob has the magic touch! Most importantly, it's helping to replenish our reviews for Google after they were all wiped due to an incident before we began using NiceJob. ### 2. Effortless Review Collection, Amazing Results **Rating:** 5.0/5.0 stars **Reviewed by:** Sam B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about NiceJob?** I really appreciate how intuitive the NiceJob interface is, which makes it straightforward to use. The assistance provided by the representative during setup was incredibly helpful, as they walked me through the process swiftly and efficiently. The ability of NiceJob to automate the solicitation of reviews without needing constant follow-up is immensely beneficial for my business. This automation is key because it ensures reviews are posted regularly after work completion, relieving me from having to manage this task directly. The software's impact on my Google reviews is significant; since using NiceJob, the number of reviews has grown from three to almost thirty. This amplified visibility is crucial for a business, especially one with large average job sizes. Furthermore, the software offers great value for its cost, aligning well with my needs. I hold a recurring subscription and have no intention of canceling, as it consistently delivers excellent service. Also, it's the first and only option I considered, and it has proven to be the best choice for my requirements. Finally, I trust NiceJob enough to recommend it to others regularly; on a recommendation scale, I would rate it a perfect 10. **What do you dislike about NiceJob?** Theres nothing I don't like. **What problems is NiceJob solving and how is that benefiting you?** NiceJob automates client review acquisition, saving me the hassle of follow-ups and significantly improving my Google reviews from three to nearly thirty, which enhances business credibility. ### 3. Great for Collecting Reviews, But Falls Short in Other Key Areas **Rating:** 2.5/5.0 stars **Reviewed by:** Steve G. | Director of Web Strategy and Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about NiceJob?** We started using NiceJob primarily as a review platform, and in that respect it does what it promises: it helps drive reviews, which was our main reason for purchasing. For that purpose, it’s been solid. Our team has also found value in their support team: very quick responses and very detailed, when needed. **What do you dislike about NiceJob?** That said, there are a number of downsides we’ve experienced: Landing Page SEO: The company site/landing page NiceJob creates for you doesn’t rank well. Even when searching something as direct as “our company reviews,” it often shows up on page 2 or 3 of Google and lower on the SERPs than other review platforms. There are simple SEO improvements they could implement, but they’re not there yet. Referrals: One of the big selling points for us was the referral system, but it hasn’t generated results. Editing the automated conversations are limited. Multi-location Challenges: If you’re running multiple locations, the platform gets clunky. Switching between locations isn’t smooth, and the “Stories” widget becomes unusable when tied to Facebook reviews. The same review gets duplicated across every location. There’s also no flexibility to choose how many reviews to display; you’re stuck with 15, which is overwhelming on mobile. Lack of Export Options: You can’t export your reviews, which limits usability. On-the-Ground Review Collection: Transitioning from an installer in the field to a customer leaving a review is awkward. The only suggested workaround is having every installer create their own NiceJob profile/app account and get trained, which isn’t practical at scale. Overall, NiceJob is a decent solution if you only need a simple way to collect more reviews. But if you’re hoping to use the other features such as SEO benefits, referrals, or multi-location support, you may find it falls short. **What problems is NiceJob solving and how is that benefiting you?** NiceJob is helping automate reviews. After initial setup, the platform works completely on its own. ### 4. Effortless Review Automation That Boosts Our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan S. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about NiceJob?** It does a tremendous job automating review requests from our customers and is hassle-free for our business. I love how easily it integrates with Housecall Pro and automatically invites customers to leave reviews right when their job is finished. **What do you dislike about NiceJob?** I have frequent issues with the NiceJob website widgets firing correctly and often have to submit support tickets to my website host to resolve the problem and reinstall the widget code. I am told by them that it is likely an issue on the NiceJob side as it works fine for awhile and then stops working correctly. **What problems is NiceJob solving and how is that benefiting you?** Collecting quality review for our business without spending a tremendous amount of time contacting customers to leave us a review, and without the awkward moments of our technicians needing to request a review following a service. ### 5. Boosts Google Reviews, Complicated Onboarding, Website Won't Load **Rating:** 3.0/5.0 stars **Reviewed by:** Adam N. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about NiceJob?** It gets the job done. We have gotten a lot more Google reviews. **What do you dislike about NiceJob?** Website won't load most of the time and they have no idea why. I have to clear cookies and cache if I want to use it but I can't do that every day. I have set up two accounts and both automatically triggered before I was prompted to edit messages or even know what was going out. There needs to be clear onboarding steps and right now there are none. I can't imagine someone not heavily invested in this having an easy go at it. I am heavily invested, and I found it way more complicated than it needed to be. **What problems is NiceJob solving and how is that benefiting you?** It's getting us a lot of Google reviews. ### 6. Effortless Setup with Exceptional Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** James S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about NiceJob?** I am very pleased with NiceJob's service and features. The process of setting it up was exceptionally easy, and the assistance provided by the customer service team was commendable. They were incredibly helpful in ensuring all my customer data was correctly entered and everything was ready for future jobs. One of the aspects I truly appreciate is how NiceJob efficiently sends out review requests on my behalf via email and text, which is excellent because it's often challenging to collect reviews from customers. This feature saves me the hassle of having to chase down customers for feedback, and I find it incredibly convenient that I am notified whenever a review is left. Additionally, the significant 50% discount I received initially made it easier to decide on trying out their service, and the ongoing support from their friendly staff has only enhanced my experience. Overall, the combination of ease of use and outstanding customer service makes me consider choosing NiceJob again. **What do you dislike about NiceJob?** I do not have any dislike for the program **What problems is NiceJob solving and how is that benefiting you?** I use NiceJob to automate sending review requests via email and text, increasing customer feedback without manual follow-up. This helps me manage reviews efficiently and saves time. I’m notified when reviews are left, enhancing my ability to engage with customer feedback. ### 7. Superb Support and Simplified Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Rather be Plumbing . **Reviewed Date:** October 28, 2025 **What do you like best about NiceJob?** I have been using NiceJob since 2018, and one of the aspects I appreciate is the simplicity of the setup process, which was straightforward and uncomplicated. The team was friendly during the setup, which made the initial experience very welcoming. I also find the feature of asking customers for reviews on Google incredibly useful, as it directly supports my business needs by enhancing our online reputation. This capability is significant enough that it would make me consider purchasing NiceJob again. Additionally, when there was an overbilling issue, NiceJob addressed it efficiently by correcting the error and applying a credit to the account, which showed their commitment to customer satisfaction. Despite the new AI response feature being too expensive for me, I recognize its potential value. Overall, these factors contribute to me rating my likelihood of recommending NiceJob to others as a 10 out of 10. **What do you dislike about NiceJob?** I found the new AI response feature nice but too expensive for me. I would like NiceJob to include the AI response feature free of charge for long-term customers. **What problems is NiceJob solving and how is that benefiting you?** NiceJob assists in collecting Google reviews from customers, solving customer feedback challenges effectively. ### 8. Effortless Review Collection with NiceJob **Rating:** 4.5/5.0 stars **Reviewed by:** Tommy C. **Reviewed Date:** October 28, 2025 **What do you like best about NiceJob?** I love how NiceJob has simplified the process of collecting reviews from our customers. It puts everything on one platform, making it incredibly easy for my technicians to collect reviews efficiently. The platform's setup was straightforward, which was a great first impression. One of my favorite features is the quick and easy ability to send review links, which streamlines our workflow significantly. Additionally, I appreciate how NiceJob integrates well with our current systems, particularly with Hilt and Pulse. The service is not only easy to use but also very affordable, making it a valuable tool for our operations. **What do you dislike about NiceJob?** I think NiceJob could benefit from better integration with my current CRM. This would make it more seamless and efficient to use in conjunction with other tools I rely on. **What problems is NiceJob solving and how is that benefiting you?** NiceJob simplifies collecting customer reviews, putting everything on one platform, and makes it easy for my technicians. It's affordable and user-friendly, facilitating integration, though I wish for better CRM compatibility. ### 9. Effortless Review Collection with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Chad L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about NiceJob?** I have been using NiceJob for about five years primarily to gather customer reviews, and I am very satisfied with its performance. I discovered NiceJob through its recommendation as an add-on to HouseCall Pro, which I am also a customer of. The setup process was incredibly straightforward, requiring minimal effort on my part. I particularly appreciate how well it integrates with HouseCall Pro; this seamless integration is something I value greatly. One of the features I find most beneficial is the automation of review requests which removes the hassle of manually following up with clients. This capability is invaluable as it has resulted in an impressive collection of hundreds of wonderful client reviews. The automation of reviews is the standout feature that I rely on the most. Additionally, NiceJob’s integration with other software, specifically HouseCall Pro, enhances its utility significantly. These aspects make NiceJob an essential tool for my business, simplifying the process of acquiring customer feedback and allowing me to focus on other areas of my operations. **What do you dislike about NiceJob?** I think that the absence of a feature to send a gift card or implement a referral program when someone leaves a review is a drawback. Such incentives could engage customers more actively and encourage more interactions. **What problems is NiceJob solving and how is that benefiting you?** I use NiceJob to automate review requests, eliminating the need for client follow-up, leading to hundreds of great reviews. It integrates seamlessly with HouseCall Pro, simplifying the process further. ### 10. Effortless Review Tracking with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Andy C. **Reviewed Date:** October 23, 2025 **What do you like best about NiceJob?** I really appreciate how straightforward the setup process for NiceJob was, especially after the initial training. The simplicity of being able to just plug in a customer's name, phone number, or email address and have the system send out a review link is fantastic. This feature is incredibly helpful in resolving our previous challenge of engaging customers to leave reviews. Now, following up with them via text or email to gather reviews is much easier, leading to positive results for our business. I also value the integration capability with Service Bridge that NiceJob offers. Finally, the overall ease of use and effectiveness in achieving positive outcomes from reviews makes NiceJob a tool I would purchase again. I am quite satisfied with these aspects and would highly recommend NiceJob to others. **What do you dislike about NiceJob?** I would like the system to be more automated. **What problems is NiceJob solving and how is that benefiting you?** I find NiceJob simplifies customer engagement by making it easy to follow up for reviews via text or email, solving our issue of post-project review collection. ### 11. Effortless Review Management with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy B. **Reviewed Date:** October 23, 2025 **What do you like best about NiceJob?** I have been using NiceJob for about six months, and I absolutely appreciate how it handles our review process and the website it built and designed for us. The streamlined review process and the excellent customer service made a great first impression on me. Their setup process was impressively simple and seamless, with a personal representative to support me, ensuring that any questions or changes I had could be addressed swiftly. NiceJob significantly enhances our Google search statistics and handles posting reviews on platforms like Facebook, which alleviates the burden on us. This efficiency in ensuring reviews are collected and responses are timely is especially useful. The website features also play a crucial role in driving traffic to our business by encouraging potential customers to visit our site and request estimates, benefiting us with immediate responses. Additionally, I find that the integration with QuickBooks and Facebook fits neatly into our existing workflows. NiceJob's ability to streamline processes and complement our business operations underscores why it would be beneficial for any business seeking to enhance their review management effectively. **What do you dislike about NiceJob?** I would like to have an app that allows me to immediately send out review requests on my phone without having to copy and paste. **What problems is NiceJob solving and how is that benefiting you?** NiceJob improves our Google search statistics and manages reviews on platforms like Facebook, freeing us from manual postings. The streamlined review process and website features drive traffic and inquiries, enhancing customer interaction and business efficiency. ### 12. Efficient Review Acquisition, Slightly Pricey **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon L. **Reviewed Date:** October 23, 2025 **What do you like best about NiceJob?** I appreciate how NiceJob has been performing well since it automates the follow-ups to acquire reviews, which is instrumental given my full schedule with other business responsibilities. I love its simplicity and how it significantly eases my life and saves time. The setup process was incredibly easy thanks to the support staff, and it only took a few minutes to get started. The software has also proven effective in addressing my problem of acquiring the desired number of Google reviews efficiently, which I am very happy about. The system's ability to save time effectively means that it almost pays for itself, which I find very valuable. **What do you dislike about NiceJob?** There isn't anything significant I dislike about NiceJob. Although the service delivers value, the $75 per month price might be difficult for some to afford, especially those on a tight budget. **What problems is NiceJob solving and how is that benefiting you?** I use NiceJob to automate follow-ups for Google reviews, saving me time and mental effort in managing reviews, which significantly boosts my review numbers and simplifies my workflow. ### 13. Effortless Review Management with Great Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Craig M. **Reviewed Date:** October 23, 2025 **What do you like best about NiceJob?** I absolutely appreciate how NiceJob has streamlined my review process by automating follow-ups and review requests, allowing me to focus on other tasks without the need to manually request reviews. The setup process was incredibly smooth, thanks to the excellent customer service that assisted me in integrating the system easily, making my life simpler. I also love how NiceJob seamlessly integrates with Jobber, my CRM, which simplifies my workflow significantly. The feature where I don't have to respond after a job is completed is incredibly helpful, reducing my workload. Overall, NiceJob has been highly effective in capturing reviews, which reinforces my decision to stick with it because it works seamlessly and efficiently. Why switch when it already performs so well? **What do you dislike about NiceJob?** I wish there was an easier way to reply to reviews. It would be great to have a feature where I could just push a button to send a reply, like 'thank you' or 'I appreciate you.' Having several options to choose from would make it less repetitive and more personalized, like including the reviewer's name each time. **What problems is NiceJob solving and how is that benefiting you?** I find NiceJob automates review collection, eliminating follow-ups and integrating seamlessly with my CRM, saving time and ensuring I get all my reviews effortlessly. ### 14. Effortless Review Invites and Seamless Customer Data Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy F. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about NiceJob?** I like the ease of being able to send out an invite to a customer and then having them continue to send the invites out if a review is not received. It is nice that we do not have to input our customer information as it all transfers over automatically from our software. **What do you dislike about NiceJob?** We only use this platform to obtain reviews from our customers so there is not much that we do not like. **What problems is NiceJob solving and how is that benefiting you?** Being able to use Nice Job to obtain reviews from customers solves the problem of our techs having to remember to ask the customer for one. ### 15. Easy Setup, Perfect for Managing Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Braden A. **Reviewed Date:** October 28, 2025 **What do you like best about NiceJob?** I appreciate NiceJob for its user-friendly setup process, making it very easy to get started without any hassle. The pricing being within our budget was also a significant factor that influenced our decision to go with NiceJob. I find the review features particularly useful. These capabilities help us manage and leap reviews of people we interact with, contributing positively to our business operations. Additionally, I value the human element in the service it offers, preferring to deal with people rather than AI. **What do you dislike about NiceJob?** I dislike the limited capabilities of the NiceJob product's website. I wish it offered more functionalities. **What problems is NiceJob solving and how is that benefiting you?** I use NiceJob to enhance customer interaction by efficiently collecting reviews from people we engage with, which helps in leaping ahead in client feedback. ### 16. Effortless Setup, Needs Better Support **Rating:** 3.5/5.0 stars **Reviewed by:** Krystall B. **Reviewed Date:** October 28, 2025 **What do you like best about NiceJob?** I have been using NiceJob for over a year specifically for generating customer reviews, and it has significantly benefited my business by simplifying this process. I appreciate how easy and quick the setup was, making the initial transition smooth and stress-free. NiceJob helps us consistently generate and remind our customers to leave reviews, which addresses the issue of forgetting to collect reviews. This automation has been valuable in maintaining a steady flow of feedback from our clients. **What do you dislike about NiceJob?** I wish there was more support from the representatives. This lack of connection feels like a drawback when evaluating my experience with NiceJob. **What problems is NiceJob solving and how is that benefiting you?** I use NiceJob to generate and remind customers to leave reviews, which benefits our business by ensuring consistent customer feedback. ### 17. Effortless Review Boost with NiceJob **Rating:** 5.0/5.0 stars **Reviewed by:** Chevonne B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about NiceJob?** I really appreciate how NiceJob has significantly helped in increasing our Google reviews, particularly enhancing the number of five-star reviews without me having to manually reach out to clients. The automation feature that emails or texts clients to prompt them for reviews is incredibly efficient and has made the process seamless. I find the setup process quite straightforward, indicating a user-friendly experience from the start. Additionally, the review tool has been immensely helpful, and the boost in review rates is something I value greatly. These features contribute to my overall satisfaction with the service. **What do you dislike about NiceJob?** nothing at the moment **What problems is NiceJob solving and how is that benefiting you?** I use NiceJob to increase our Google and five-star reviews effortlessly. It automates client reminders for reviews, reducing direct follow-up effort. ### 18. So easy to use. Great set up and support! **Rating:** 4.5/5.0 stars **Reviewed by:** Erik N. | President / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about NiceJob?** Seamless set up and consistant coverage. Easy to set up and get reviews. It's super-easy compared to when I tried doing it manually. **What do you dislike about NiceJob?** There's really nothing that I don't like. Maybe the price is a little high considering how much I use it, but that's on me. I'm very happy with NiceJob. **What problems is NiceJob solving and how is that benefiting you?** NiceJob gets me reviews and it's really driven business because our scores are rather high... I'm thrilled! ### 19. Great product at a reasonable price! **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about NiceJob?** I really like it's built in workflows that help get reviews from customers. It will help you follow up with customers via email and text to make sure they provide a review. **What do you dislike about NiceJob?** They have some good options for widget that can be added to your website. I just with there were more custom options. **What problems is NiceJob solving and how is that benefiting you?** I helps me follow up with my clients to get google reviews. ### 20. Effortless Review Collection with Seamless Jobber Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about NiceJob?** I love they're ability to garner reviews. It integrates nicely with Jobber and once setup requires very little management. Customer support did a fantastic job of making sure all the setting were correct. You just focus on doing good work and the reviews will come in. **What do you dislike about NiceJob?** There is nothing that I currently dislike about the product. **What problems is NiceJob solving and how is that benefiting you?** The problem we had was gathering reviews for our Google Business page. After using NiceJob, reviews now come on a regular basis. This helps our Google rankings and provides customer validation for the good work that we do. ### 21. Some of the best money we've invested **Rating:** 5.0/5.0 stars **Reviewed by:** Michael C. | General Manager & Head Gardener, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2021 **What do you like best about NiceJob?** NiceJob takes the effort and worry out of getting reviews. **What do you dislike about NiceJob?** There's nothing I would change significantly about the software. **Recommendations to others considering NiceJob:** Do it! You won't regret it. **What problems is NiceJob solving and how is that benefiting you?** NiceJob automates the process of encouraging people to leave reviews by integrating with our field service software (Jobber) and reduces our time involved while dramatically increasing the number of reviews we get. ### 22. Effortless Review Management with NiceJob **Rating:** 5.0/5.0 stars **Reviewed by:** Darryl Z. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about NiceJob?** Make it easy to send and respond to reviews. I like how you can turn them off and on, depending on the review as well. **What do you dislike about NiceJob?** Right now, I have no gripes about NiceJob. **What problems is NiceJob solving and how is that benefiting you?** We were having a hard time asking for reviews and receiving them. Since starting with Nicejob, we have 4 times as many reviews! ### 23. The Best business app ever **Rating:** 5.0/5.0 stars **Reviewed by:** clayton d. | Owner/ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about NiceJob?** NiceJob makes getting reviews as simple as 123, just put in n the customers Name, Phone number and a picture help also with getting your customers review it’s just that simple and easy and sit back and watch your reviews add up. **What do you dislike about NiceJob?** There’s nothing I don’t like about NiceJob. **What problems is NiceJob solving and how is that benefiting you?** I have no issues with NiceJob. ### 24. Effortless Review Management That Saves Time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about NiceJob?** NiceJob makes review management easy. Once I upload our clients, it takes care of the rest. Saves me time by using it. It also helps us track reviews between our employees. **What do you dislike about NiceJob?** Uploading clients at times can be a challenge because I have to use the.CSV. I would like to have the ability to add people 1 at a time if needed. **What problems is NiceJob solving and how is that benefiting you?** Automated review requests. I do not need to worry about continuously reaching out to people to leave a review. ### 25. Effortless Review Collection **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon W. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about NiceJob?** Gets us the reviews without us having to constantly reach back out to clients. **What do you dislike about NiceJob?** I don't always understand the settings for campaigns, but the help desk is always there! **What problems is NiceJob solving and how is that benefiting you?** Getting us more reviews. We usually follow up after the event & request a review, but that's the extent of it. With NiceJob, it keeps reminding our clients to take some time to send us a review without us having to badger them! ### 26. Effortless Review Management for Any Business **Rating:** 5.0/5.0 stars **Reviewed by:** Steven T. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about NiceJob?** Its an easy to use platform that dractically helps with any businesses review procress **What do you dislike about NiceJob?** nothing - I love all aspects of the platform **What problems is NiceJob solving and how is that benefiting you?** Helping automate how we ask for reviews and collect them ### 27. Easy, fast, and very effectively helped grow my small business **Rating:** 5.0/5.0 stars **Reviewed by:** Marc T. | Owner/Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about NiceJob?** I learned how important Google reviews are, but I wasn't consistently asking for reviews. NiceJob easily integrated with my CRM and automatically started asking my customers for Google reviews. I know I can fo even more, but this was so easy and affordable and way better than what I was (wasn't) doing. It helped me more than double my revenue in the year since I started. It also helped me dramatically lower my marketing costs because the reviews caused Google to send MANY more leads my way that value 5 star reviews. I also have been able to raise my prices because the reviews help people who value great service find me. The Google algorithm seems to love consistent, 5 star, descriptive reviews and Nicejob is delivering those. You still have to earn a good review, but Nicejob helps make sure you and your ideal prospects take advantage of it. **What do you dislike about NiceJob?** Web site option could offer a few more options, but really it's working nicely for me. **What problems is NiceJob solving and how is that benefiting you?** It solved the problem of me earning a 5 star review, but forgetting to ask for the review. ### 28. Excellent Review Conversion, But UX and Zapier Integration Need Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about NiceJob?** Great conversion of customer contacts to reviews, ease of integration, customer support is great **What do you dislike about NiceJob?** clunky UX - Zapier connection comes un-done a lot **What problems is NiceJob solving and how is that benefiting you?** Converting customer contacts to online reviews on multiple platforms (google, facebook) ### 29. Great Company If your looking for reviews of your Current sphere **Rating:** 4.5/5.0 stars **Reviewed by:** Reid Y. | Ride Share Driver, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about NiceJob?** I recently had the pleasure of setting up NiceJob for my business, and I'm thoroughly impressed with the entire process and the results! From our very first sales call, the team was incredibly supportive and enthusiastic about helping me succeed. Each team member I interacted with was knowledgeable and proactive, especially when it came to syncing my contacts—a task that, though it took a couple of days of trial and error, was handled with utmost patience and professionalism. The most outstanding outcome has been the influx of positive reviews from my clients. Their support and the ease with which they could leave feedback have truly made a difference. I'm grateful to NiceJob and their fantastic team for making this experience so rewarding. Highly recommend their service if you're looking to enhance your customer feedback management! **What do you dislike about NiceJob?** While NiceJob is effective for managing customer reviews, I find it limiting because it focuses exclusively on that aspect. I'd prefer a more versatile tool that also allows sending feedback forms, gifts, and referral packages to clients. The functionality to manage diverse types of customer engagement from one platform would greatly enhance its value. **What problems is NiceJob solving and how is that benefiting you?** NiceJob has been instrumental in leveraging my current network to gather more customer reviews. By simplifying and automating the review collection process, it has significantly increased the exposure of my business. This enhanced visibility has helped attract new clients and build a stronger reputation in a competitive market. Essentially, NiceJob solves the challenge of obtaining and showcasing client feedback, which is crucial for business growth and credibility. ### 30. NiceJob has changed the game! **Rating:** 5.0/5.0 stars **Reviewed by:** Candis H. | Managing Member/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about NiceJob?** We first started using NiceJob about 6 months after we first started this company and only had a handful of reviews come in. Since we started using NiceJob we have grown our reviews to 89 which is incredible for our first year in business. We are positive that we could not have done this without them. Especially Giovanni...he was able to help us through a bump in the road when we switched CRM platforms. Nothing I was doing was getting me connected to the platform with NiceJob but he literally swooped in and saved the day. From customer service to the actual platform itself you can't go wrong. NiceJob is easy to use and 100% automated with my customer base. I know for sure that review requests are being sent out every day and I know it's paying off! If you're considering using their services I would highly recommend them! **What do you dislike about NiceJob?** I haven't found any downsides so far! No complaints here! **What problems is NiceJob solving and how is that benefiting you?** NiceJob makes it so that I don't have to ask my customer for a review. The automated system does that for me! ### 31. NiceJob got us 5 reviews in 3 weeks. **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey H. | Sales VP, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about NiceJob?** We were only getting 1 review a year before NiceJob. They were easy to work with, easy to set up & integrate with our software Jobtread. All we have to do is click a button and we are getting more reviews than ever. This has helped keep our website updated and it automatically posts on Facebook which has been increasing our views. I only have postive things to say about NiceJob! **What do you dislike about NiceJob?** Someone complained about the pop up reviews on our website. But that is completely personal preference. **What problems is NiceJob solving and how is that benefiting you?** In addition to asking for reviews during our final stages of the construction project, it is easy to send the Nicejob Campaign. It has totally worked great for us to get Google Reviews, to update our website with the reviews, and our facebook page. ### 32. User-Friendly Interface, But Too Many Client Follow-Ups **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about NiceJob?** Very user friendly, has generated more reviews for sure **What do you dislike about NiceJob?** clients have complained that too many follow ups are sent **What problems is NiceJob solving and how is that benefiting you?** Provides a good picture for company representation as we open more locations. ### 33. I've been using NiceJob for a few months now, and I couldn't be happier with the results! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about NiceJob?** I've been using NiceJob for a few months now, and I couldn't be happier with the results! This platform has completely streamlined the process of collecting reviews from my customers. The automated follow-ups are a game-changer, ensuring no opportunity for feedback slips through the cracks. Since integrating NiceJob into my business, my online reputation has improved significantly. I've noticed a steady increase in positive reviews, which has not only boosted my credibility but also attracted more clients. The interface is intuitive and easy to use, even for someone like me who's not very tech-savvy. Plus, their customer support team is always ready to help with any questions. If you're looking for a simple, effective way to enhance your online presence and build trust with your audience, I highly recommend NiceJob. It's been a fantastic investment for my business! **What do you dislike about NiceJob?** I wish there was a way to have the engage widget display reviews from multiple locations, but there isn't currently. I've run into a few glitches with our HubSpot integration and duplicate reviews being displayed, but their Support team has helped me address them promptly. **What problems is NiceJob solving and how is that benefiting you?** Helping collect reviews on Google and display them on our websites. ### 34. Works good, get more review **Rating:** 5.0/5.0 stars **Reviewed by:** Ray F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about NiceJob?** Nice job runs automatically in my business and helps me get more reviews and when I don't remember to ask him. Definitely recommend getting reviews software to help your small business. **What do you dislike about NiceJob?** It would be nice if I could see a activity log for what has been done on my behalf. **What problems is NiceJob solving and how is that benefiting you?** Nice job helps me get customer reviews that are needed for trust building, in the service industry ### 35. Needed service for busy startup **Rating:** 5.0/5.0 stars **Reviewed by:** Tim R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2024 **What do you like best about NiceJob?** Nicejob does a great job automating my request for reviews. I'm a very busy startup in the service industry and quite often forget to ask for reviews that are very important to growing my business. Nice job made it completely automated aggregating my review request in one place and syndicating reviews to multiple platforms in addition to giving me a automated rewards programs and a referral program. **What do you dislike about NiceJob?** The only thing I would change is in the creation of the social post for Facebook the ability to boost it in a richer content format. **What problems is NiceJob solving and how is that benefiting you?** Aggregation and syndication of the reviews in one place and automation of the requests for review. ### 36. Increase in reviews. **Rating:** 5.0/5.0 stars **Reviewed by:** Jay S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about NiceJob?** I like the different means of getting reviews; email and text reminders. I like to it posts those reviews on our business facebook page. **What do you dislike about NiceJob?** Only feature I wish it had was a buffer that allowed you to address any poor reviews before they are posted to google. Not a big issues for us with a 4.9 rating. **What problems is NiceJob solving and how is that benefiting you?** Increasing our volume of reviews. ### 37. Amazing for small growing businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron T. | Owner/operator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about NiceJob?** So excited for NiceJob to start helping my small service business grow! Reputation marketing is so important today but it would always slip through the cracks as I spent time on bookkeeping, tax prep, and providing my services. Already seeing the benefit. **What do you dislike about NiceJob?** Have not run into any negatives yet. Even the price is easily justified. **What problems is NiceJob solving and how is that benefiting you?** Social proof through gathering reviews and keeping them updated in media and my website. ### 38. Nice job does exactly what it says it will do. **Rating:** 5.0/5.0 stars **Reviewed by:** Keith C. | President/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about NiceJob?** We recently added Nice Job to our business to automate requests for Google reviews, and we couldn't be happier with the results! From day one, the integration with our QuickBooks invoicing worked seamlessly, and we've seen a remarkable increase in 5-star reviews in no time. The best part is that it's all automated, so it's completely out of sight, out of mind for us. Nice Job is not only highly effective, but it's also affordable. I'm so glad we decided to give them a try—they've earned a customer for life! **What do you dislike about NiceJob?** No downside that I can see so far as all is good. **What problems is NiceJob solving and how is that benefiting you?** It automates request for Google reviews and has taken away having someone assigned to manually send out request. ### 39. Reputation Management **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about NiceJob?** I struggle with remembering to ask customers for reviews after completing jobs. Nicejob has automated this process for my business which has lead to a drastic increase to the amount of leads that my business receives due to all of our five star Google reviews. **What do you dislike about NiceJob?** I am very pleased with NiceJob. Their staff are very knowledgeable, helpful, and they are always courteous and professional. **What problems is NiceJob solving and how is that benefiting you?** Reputation management, and social media management ### 40. Review software that gets you more jobs **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about NiceJob?** The best thing is their ability to get you a lot more reviews **What do you dislike about NiceJob?** My only dislike is how quickly it send the customer a review sometimes even when I'm still standing there with them. Awkward... **What problems is NiceJob solving and how is that benefiting you?** Solves the problem of why people should choose me over another service provider in my area ## NiceJob Discussions - [Can we get the "Thumbtack Reviews integrated or The Thumbtack app integrated as well](https://www.g2.com/discussions/can-we-get-the-thumbtack-reviews-integrated-or-the-thumbtack-app-integrated-as-well) - 1 comment, 1 upvote - [One of the best allocation of advertising funds, and it is well worth the money](https://www.g2.com/discussions/35285-one-of-the-best-allocation-of-advertising-funds-and-it-is-well-worth-the-money) - 1 comment, 1 upvote - [How do I become a reseller for NiceJob?](https://www.g2.com/discussions/resellers) - 2 comments, 1 upvote - [How does NiceJob compare to other platforms?](https://www.g2.com/discussions/competitors-af701756-7201-46a8-841a-b8bd4c02cb80) - 1 comment, 1 upvote - [How do I contact NiceJob?](https://www.g2.com/discussions/contact-edec52ca-88c2-443e-a305-a294323e106a) - 1 comment, 1 upvote - [View NiceJob pricing details and edition comparison](https://www.g2.com/products/nicejob/reviews?filters%5Bsentiment_snippet%5D=1765461&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A23%3A08+-0500&secure%5Bsession_id%5D=9175d54a-ce2f-46e2-8169-b2fa4ccb22e9&secure%5Btoken%5D=d7d6db634a0d20671d129b1c446c0c6e7fcf794d6401dc4b313e04c8341bfabd&format=llm_user) ## NiceJob Integrations - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [HoneyBook](https://www.g2.com/products/honeybook/reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - [JobTread](https://www.g2.com/products/jobtread/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Service Fusion](https://www.g2.com/products/service-fusion/reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - [The Customer Factor](https://www.g2.com/products/the-customer-factor/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## NiceJob Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis - Lead Attribution - Real-Time Analytics - Visual Analytics - Reporting/Analytics - Campaign Analytics - Keyword Tracking - Influencer Tracking - Activity Tracking - Engagement Tracking - Trend Analysis **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation - Image Library **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Social Media Integration **Additional Functionality** - AI Copilot - Email Alerts - Customer Segmentation - Multi-Campaign - Email Marketing - Customizable Reports - Social Advertising - Widgets - Reporting & Statistics - API - Generative AI - Campaign Segmentation - Email Templates - Search/Filter - Pre-Approved Content Library - Surveys & Feedback - Customer Advocacy - Data Import/Export - Social Promotion - Employee Advocacy - Activity Dashboard - Alerts/Notifications - Filtering - Real-Time Updates - Social Media Monitoring - Customizable Fields - Customizable Branding - Email Distribution - Nonprofit Advocacy - A/B Testing - Customizable Templates - Content Library - CRM - Gamification - Activity Tracking - Discount Management - Customer Engagement - Campaign Management - Incentive Management - Campaign Analytics - Engagement Tracking - Real-Time Analytics - Customer Accounts - Communication Management - Community Management - Rewards Management - Gift Card Management - Multi-Channel Marketing - User Management - Visual Analytics - Feedback Management - Social Engagement - Event Triggered Actions - Loyalty Program - Campaign Planning - Rewards Program - Advocate Management - Lead Capture - Referral Tracking - Reporting/Analytics - Promotions Management - Pipeline Management - Reference Request Automation - Reminders - Nomination Tracking - Task Scheduling - Calendar Management - Reference Usage Tracking - Audio References - For Sales/Marketing - Workflow Management - Configurable Workflow - Video References - Survey/Poll Management - Program Notices - Contact Management - Lead Management - Customer Activity Tracking - Customer Database - ROI Tracking - Lead Generation - Conversion Tracking - Referral Templates - For Customer Referrals - For Employee Referrals - Lead Engagement - Fraud Detection - Performance Metrics **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Multi-Account Management - Social Ads - Campaign Planning - Hashtag Capabilites - Multi-Campaign - Customer Engagement - Automated Publishing - Real-Time Analytics **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label - Customizable Reports **Consumer Intelligence** - Customer Feedback - Sentiment Analysis - Competitive Analysis **Discovery** - Referral Program - Incentives - 3rd-Party Trends **Reporting** - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Insight** - Monitoring - Adoption Insight - Engagement Analysis **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Additional Functionality** - Generative AI - Benchmarking - Content Library - Charting - Dashboard - Multi-Channel Management - Dashboard Creation - AI Copilot - Automated Scheduling - Multi-Channel Data Collection - Activity Dashboard - Performance Metrics - Calendar Management - Commenting/Notes - Social Media Monitoring - Workflow Management - Post Scheduling - @mentions - Multi-Channel Marketing - Tagging - Data Import/Export - Data Visualization - Monitoring - Access Controls/Permissions - Competitor Monitoring - Search/Filter - Customizable Branding - Real-Time Data - Real-Time Monitoring - Social Promotion - Social Advertising - Content Management - Reporting & Statistics - Real-Time Reporting - Campaign Scheduling - Social Performance Management - Campaign Management - API **Additional Functionality** - Customizable Reports - Campaign Management - Customizable Branding - Social Advertising - Filtering - Approval Process Control - Keyword Tracking - Tagging - Activity Dashboard - Calendar Management - Workflow Management - Post Scheduling - Alerts/Notifications - Trend Analysis - API - Data Visualization - Sentiment Analysis - AI Copilot - Social Promotion - @mentions - Social Media Monitoring - Generative AI - Engagement Tracking - Collaboration Tools - Brand Tracking - Drag & Drop - Commenting/Notes - Content Management - Template Management **Mobile** - Mobile Optimization **Platform** - Multichannel Sharing - Forum - Integration - Content Distribution **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking ## Top NiceJob Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,072 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,026 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.5/5.0 (2,405 reviews)