I like that the schedules on this program automatically update. Review collected by and hosted on G2.com.

My issue with the program is that I get constant updates throughout the day stating that my schedule has updated when nothing has updated at all. Review collected by and hosted on G2.com.

IEX does a great job implementing forecasting with scheduling and RTA tools. A great suite for all roles to sync together. Review collected by and hosted on G2.com.

Schedule Patterns (instead of availability based schedules with rules) and the lack of intraday staffing in schedule management and optimization. Review collected by and hosted on G2.com.

I like that it is rather simple to use and the convenience of it. Review collected by and hosted on G2.com.

There isn't anything that I dislike. It is such an easy system that you do not need much training to use it. Review collected by and hosted on G2.com.

Easy to use and also request time off and schedule changes Review collected by and hosted on G2.com.

At this time, we have not had any issues to document Review collected by and hosted on G2.com.

Easy to view schedule , and understand what calls employees are on, ability to see weeks of schedules Review collected by and hosted on G2.com.

Cost as we are limited to licenses and adding more areas into the system Review collected by and hosted on G2.com.

Interactive and customizable with the right knowledge. Review collected by and hosted on G2.com.

Many tools out of date or way too expensive. Review collected by and hosted on G2.com.

Main dashboard display; my shifts for the next two weeks are listed clearly. Review collected by and hosted on G2.com.

It frequently adjusts breaks to be more than an hour past their designated time, and its system for requesting any section of time or shifts off is incredibly counter intuitive. Review collected by and hosted on G2.com.

I like that you can review the work of others as well as your own Review collected by and hosted on G2.com.

I don't like that everyone has access to all my phone calls Review collected by and hosted on G2.com.

The ease in which staff can navigate through it's features and use them as additional tools to help with their daily task Review collected by and hosted on G2.com.

Don't have much that I would dislike at the moment Review collected by and hosted on G2.com.

This allows me to listen to customer call interactions with the associates and grade/ rate these calls for customer servicing experience. Review collected by and hosted on G2.com.

I dislike how different versions give us different accesses to different call centers. Wish it was all accessible through one version. Review collected by and hosted on G2.com.