Verified User in Online Media
TO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"A flexible platform"
3.5/5
What do you like best about Nice.Chat?

The best thing I experienced about this platform is that it provides an intuitive, flexible and most importantly user-friendly interfaces for businesses and team to communicate. Review collected by and hosted on G2.com.

What do you dislike about Nice.Chat?

Although Nice.chat provides several benefits, yet there are some potential disadvantages. It has limited third-party integrations, which limits its usefulness when managing multiple tools within a work environment. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Nice.Chat appears to be a well-designed online chat platform"
4/5
What do you like best about Nice.Chat?

Based on my knowledge of the platform, some of the features that are often praised by users include its user-friendly interface, the ability to integrate chatbots to automate customer service tasks Review collected by and hosted on G2.com.

What do you dislike about Nice.Chat?

Currently, there are no significant drawbacks or negative aspects commonly reported about Nice.Chat. If in future I find any issues or glitches I will be updating their support team. Review collected by and hosted on G2.com.

CS
Chetan S.
Senior Analyst
Enterprise (> 1000 emp.)
"I am so satisfied with Nice.Chat. It makes my day-to-day office work smooth."
5/5
What do you like best about Nice.Chat?

The interactive user interface alongwith. It is very efficient and does not lags ever. I have been using it over different connections and have never seen it getting stuck anywhere. Review collected by and hosted on G2.com.

What do you dislike about Nice.Chat?

There isn't anything to dislike. Everything is perfect. The only thing that I would like to shed some light on is that, this software has solved a lot of my problems and is far more better than the conventional tools that I used to work on earlier. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Awesome"
5/5
What do you like best about Nice.Chat?

It is user friendly and easy to understand. it has got all the features a customer want. It is encrypted and secure platform. Audio & video call feature is very helpful for users. Review collected by and hosted on G2.com.

What do you dislike about Nice.Chat?

I can not think of any features which can be disliked. it provides all the necessary features to users. Sometimes it's get stuck due to network issue but apart from that it's good platform to share the things via chat or calls. Review collected by and hosted on G2.com.

EC
Elizabeth C.
Business Analyst
Enterprise (> 1000 emp.)
"would recommend to colleague as it has quick resolution"
5/5
What do you like best about Nice.Chat?

Data downlaod and Contact history detials. i ususally usually use the Contact table to review the ANI stats which is too helpful for my process and Analysis Review collected by and hosted on G2.com.

What do you dislike about Nice.Chat?

Nic Chat is very helpful and its a spead resoulution for any queries Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"It's awesome."
5/5
What do you like best about Nice.Chat?

It's easy to use, easy to understad and easy to operate. It's features are awesome and can be add on your finger tips. It's less time taking and very fast to use. Review collected by and hosted on G2.com.

What do you dislike about Nice.Chat?

Dont think of any. It's just perfect and can't think of any. It has got all the necessary features to use. It's features are awesome and can be add on your finger tips. It's less time taking and very fast to use. Review collected by and hosted on G2.com.