---
title: NHSmail Reviews
meta_title: 'NHSmail Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how NHSmail works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 5
  scale: '5'
date_modified: '2026-03-17'
parent_category:
  name: Health Care
  url: https://www.g2.com/categories/health-care
---


# NHSmail Reviews
**Vendor:** Health &amp; Social Care Information Centre  
**Category:** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 5
## About NHSmail
NHSmail is a secure email service developed for the healthcare sector.




## NHSmail Reviews
  ### 1. Good but has bugs

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** December 10, 2021

**What do you like best about NHSmail?**

How I can access this from my mobile devices
How this integrates well with other web apps like teams and sharepoint

**What do you dislike about NHSmail?**

it would be good to just have better integration with android 
i just want my nhs calendar on my personal phone and I feel that its a shame there isn't an nhs calendar app
I don't like being asked to sign in multiple times on my android phone its quite annoying

webview on mobile browsing on outlook is bad  - although this is more a microsoft problem

**Recommendations to others considering NHSmail:**

none

**What problems is NHSmail solving and how is that benefiting you?**

we are solving problems like communicating with doctors about patients - this is far better than verbal. Because this exists on our phones this means they are able to action in a timely manner

  ### 2. nhsmail

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** June 14, 2022

**What do you like best about NHSmail?**

can organize email in groups and can access the department calendar

**What do you dislike about NHSmail?**

storage is sometimes limited and you have to delete many emails

**What problems is NHSmail solving and how is that benefiting you?**

confidentiality is maintained as it is a secure email

  ### 3. The software  allows communication among user's as it eliminate expensive emailing.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Awuor M. | Chief Clinical Officer, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 25, 2019

**What do you like best about NHSmail?**

The system saves on money that would otherwise used by patient when using expensive services like telephone based communication and can easily be accesed by any user with smartphone from any part of the world.

**What do you dislike about NHSmail?**

NHSmail requires training on it's usage and awareness on it's benefits.

**Recommendations to others considering NHSmail:**

NHSmail software  has allowed easy sharing of calenders and folder avoiding expensive emailing hence stands the best and I highly recommend it for anyone interested at using it.

**What problems is NHSmail solving and how is that benefiting you?**

The software helps in protection of the user by up to date antivirus and antispasm software,enables the user to share calendars and folders to other users  through the software and finally  it's national software and recognised by security specialist organizations.

  ### 4. NHS Mail

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2019

**What do you like best about NHSmail?**

Easier to contact surgeries and other healthcare professionals 

**What do you dislike about NHSmail?**

Hard to register new users, limits to how many users you can register 

**What problems is NHSmail solving and how is that benefiting you?**

Integrates with other professions 

  ### 5. Easy to use Email Provider

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2019

**What do you like best about NHSmail?**

Address book feature is helpful when looking for colleagues

**What do you dislike about NHSmail?**

Although sometime it is hard to find the correct person when there are multiple people with the same name

**What problems is NHSmail solving and how is that benefiting you?**

Improves communication 


## NHSmail Discussions
  - [What is NHSmail used for?](https://www.g2.com/discussions/what-is-nhsmail-used-for)

- [View NHSmail pricing details and edition comparison](https://www.g2.com/products/nhsmail/reviews?open_modal_url=%2Fproducts%2Fnhsmail%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fnhsmail%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-09+04%3A34%3A23+-0500&secure%5Bsession_id%5D=d6fccbde-ab34-44b0-8d25-7b0a3606e44e&secure%5Btoken%5D=5a2f99069b34362a98fbc6272cb74a322dc6aaa5ad0caa9a1e9e1c85b3d288f4&format=llm_user)

## NHSmail Features
**Additional Functionality**
- Phishing Protection
- Threat Response
- Domain Check
- Security Auditing
- AI/Machine Learning
- Third-Party Integrations
- AI Copilot
- Reporting/Analytics
- Anomaly/Malware Detection
- SURLB/URIBL Filtering
- Activity Dashboard
- Scheduled/Automated Reports
- For MSPs
- Whitelisting/Blacklisting
- Fraud Detection
- Spam Blocker
- Spam Quarantine
- API
- Data Leak Prevention
- Encryption
- Audit Trail
- Real-Time Monitoring
- Spam Analysis
- Policy Management
- Alerts/Escalation
- Email Management
- Vulnerability Scanning
- Generative AI
- Threat Protection
- Email Attachment Protection
- Email Filtering
- Two-Factor Authentication

**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Texting - HIPAA Compliant Messaging
- Compliant Emailing - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging
- PCI Compliance

**Functionality**
- Anti-Spam
- Anti-Malware
- Anti-Phishing
- SURLB/URIBL Filtering
- Quarantine
- Outbound Email Monitoring
- Advanced Threat Intelligence/Protection
- Archiving
- Reporting
- On-prem deployment
- Email Attachment Protection
- Phishing Protection
- Single Sign On
- Email Monitoring
- Real-Time Monitoring

**Additional Functionality**
- Customizable Templates
- AI Copilot
- Third-Party Integrations
- Data Import/Export
- Secure Data Storage
- Audit Trail
- Collaboration Tools
- Reporting & Statistics
- Drag & Drop
- Search/Filter
- Archiving & Retention
- Vulnerability Scanning
- Customizable Reports
- Data Security
- Self Service Portal
- Customizable Forms
- For Healthcare
- Document Storage
- Risk Alerts
- API
- Generative AI
- HIPAA Compliant
- Activity Tracking
- Access Controls/Permissions
- Real-Time Reporting
- Document Templates
- Reminders
- Compliance Tracking
- Version Control
- Activity Dashboard
- Risk Analysis
- Monitoring

**Agentic AI - Secure Email Gateway**
- Proactive Assistance

**Additional Functionality**
- Activity Dashboard
- Audit Trail
- Allow/Block List
- Generative AI
- Vulnerability Scanning
- Active Directory Integration
- Threat Response
- Search
- Intrusion Detection System
- Compliance Management
- Spam Blocker
- Encryption
- Data Verification
- Audit Management
- Alerts/Escalation
- Policy Management
- Customizable Reports
- Archiving & Retention
- Data Synchronization
- Activity Tracking
- Microsoft Outlook Integration
- SSL Security
- Secure Login
- Third-Party Integrations
- Spam Detection
- Real-Time Notifications
- Scheduled/Automated Reports
- Email Tracking
- Fraud Detection
- Event Logs
- Data Retention Management
- Backup and Recovery
- Threat Intelligence
- Whitelisting/Blacklisting
- Data Import/Export
- Two-Factor Authentication
- Reporting & Statistics
- Anti Virus
- Data Loss Prevention
- Risk Alerts
- Access Controls/Permissions
- Password Management
- AI Copilot
- Authentication

## Top NHSmail Alternatives
  - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (609 reviews)
  - [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) - 4.4/5.0 (412 reviews)
  - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)

