--- title: NGSurvey Reviews meta_title: 'NGSurvey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 29 reviews by the users' company size, role or industry to find out how NGSurvey works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 29 scale: '5' date_modified: '2026-08-04' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # NGSurvey Reviews **Vendor:** Data Illusion **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.2/5.0 **Total Reviews:** 29 ## About NGSurvey ngSurvey is a comprehensive on-premise survey software designed to facilitate enterprise-level data collection and analysis. It offers a secure platform that ensures complete data sovereignty and compliance, making it ideal for organizations seeking to manage their survey processes internally. With an intuitive interface, ngSurvey enables users to design, deploy, and analyze surveys efficiently, catering to a wide range of business needs. Key Features and Functionality: - AI-Assisted Survey Creation: Leverage artificial intelligence to automatically generate and optimize survey questions, streamlining the survey design process. - Diverse Question Types: Access over 30 question types, including single and multiple-choice, matrix questions, rating scales, and specialized formats like Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES). - Multi-Channel Distribution: Distribute surveys through various channels such as email, web links, SMS, and WhatsApp, enhancing reach and respondent engagement. - Multi-Language Support: Create surveys in multiple languages, including right-to-left scripts like Arabic, to cater to a global audience. - Advanced Reporting and Analytics: Utilize AI-powered data analysis tools to gain actionable insights, with integration capabilities for platforms like Power BI and Tableau. - Customization and Branding: Customize surveys with your organization's branding, including logos, colors, and themes, to maintain a consistent brand identity. - Security and Compliance: Ensure data security with features like data encryption, Active Directory integration, and compliance with various data protection regulations. Primary Value and Solutions Provided: ngSurvey addresses the critical need for secure, flexible, and efficient survey solutions within enterprises. By offering an on-premise platform, it ensures that sensitive data remains within the organization's infrastructure, enhancing security and compliance. The AI-assisted features reduce the time and effort required to create and analyze surveys, allowing businesses to focus on deriving meaningful insights. Its multi-channel and multi-language capabilities enable organizations to reach a diverse audience effectively, while advanced analytics provide the tools necessary for informed decision-making. Overall, ngSurvey empowers businesses to collect, manage, and analyze data seamlessly, leading to improved strategies and outcomes. ## NGSurvey Pros & Cons **What users like:** - Users value the **flexibility** of NGSurvey, enjoying deep customization and seamless integration for tailored survey experiences. (3 reviews) - Users find the **initial setup surprisingly intuitive** , allowing for a quick and easy start with NGSurvey. (3 reviews) - Users find the **initial setup remarkably easy** , allowing for quick onboarding and immediate use of NGSurvey's features. (3 reviews) - Users value the **automation capabilities** of NGSurvey, greatly enhancing efficiency and simplifying survey processes for teams. (2 reviews) - Users value the **unmatched customization** of NGSurvey, allowing tailored surveys that fit specific brand and tool requirements. (2 reviews) - Users value the **ease of use** of NGSurvey, appreciating its simple setup and quick survey creation features. (2 reviews) - Users commend NGSurvey for its **excellent customer support** , appreciating its ease of use and implementation compared to others. (1 reviews) - Customization (1 reviews) - Users commend the **easy implementation** of NGSurvey, allowing for quick setup and immediate use. (1 reviews) - Efficiency (1 reviews) **What users dislike:** - Users are frustrated by **misclassification of text** and issues with survey accuracy, impacting the quality of insights. (3 reviews) - Users note a significant **learning curve** with NGSurvey, requiring extensive time and technical resources for effective use. (2 reviews) - Users are frustrated by the **limited customization** of NGSurvey, affecting nuanced feedback and creating misclassifications in analytics. (2 reviews) - Users face a **significant implementation and learning curve** with NGSurvey, making it challenging for non-technical users. (2 reviews) - Users find NGSurvey has a **significant implementation and learning curve** , requiring extensive resources and time for effective use. (1 reviews) - Difficult Setup (1 reviews) - Integration Difficulty (1 reviews) - Poor Reporting (1 reviews) ## NGSurvey Discussions - [What is NGSurvey used for?](https://www.g2.com/discussions/what-is-ngsurvey-used-for) - [View NGSurvey pricing details and edition comparison](https://www.g2.com/products/ngsurvey/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+17%3A48%3A43+-0500&secure%5Bsession_id%5D=e916d96b-fbae-46c4-b767-78172208886a&secure%5Btoken%5D=a36ef30dc29ec46eff0120a0e24bf6d4f5842610fdc4653fc0fd01ca15d32251&format=llm_user) ## NGSurvey Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top NGSurvey Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,537 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,647 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,232 reviews)