--- title: NGSurvey Reviews meta_title: 'NGSurvey Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 29 reviews by the users' company size, role or industry to find out how NGSurvey works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 29 scale: '5' date_modified: '2026-08-09' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # NGSurvey Reviews **Vendor:** Data Illusion **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.2/5.0 **Total Reviews:** 29 ## About NGSurvey ngSurvey is a comprehensive on-premise survey software designed to facilitate enterprise-level data collection and analysis. It offers a secure platform that ensures complete data sovereignty and compliance, making it ideal for organizations seeking to manage their survey processes internally. With an intuitive interface, ngSurvey enables users to design, deploy, and analyze surveys efficiently, catering to a wide range of business needs. Key Features and Functionality: - AI-Assisted Survey Creation: Leverage artificial intelligence to automatically generate and optimize survey questions, streamlining the survey design process. - Diverse Question Types: Access over 30 question types, including single and multiple-choice, matrix questions, rating scales, and specialized formats like Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES). - Multi-Channel Distribution: Distribute surveys through various channels such as email, web links, SMS, and WhatsApp, enhancing reach and respondent engagement. - Multi-Language Support: Create surveys in multiple languages, including right-to-left scripts like Arabic, to cater to a global audience. - Advanced Reporting and Analytics: Utilize AI-powered data analysis tools to gain actionable insights, with integration capabilities for platforms like Power BI and Tableau. - Customization and Branding: Customize surveys with your organization's branding, including logos, colors, and themes, to maintain a consistent brand identity. - Security and Compliance: Ensure data security with features like data encryption, Active Directory integration, and compliance with various data protection regulations. Primary Value and Solutions Provided: ngSurvey addresses the critical need for secure, flexible, and efficient survey solutions within enterprises. By offering an on-premise platform, it ensures that sensitive data remains within the organization's infrastructure, enhancing security and compliance. The AI-assisted features reduce the time and effort required to create and analyze surveys, allowing businesses to focus on deriving meaningful insights. Its multi-channel and multi-language capabilities enable organizations to reach a diverse audience effectively, while advanced analytics provide the tools necessary for informed decision-making. Overall, ngSurvey empowers businesses to collect, manage, and analyze data seamlessly, leading to improved strategies and outcomes. ## NGSurvey Pros & Cons **What users like:** - Users value the **flexibility** of NGSurvey, enjoying deep customization and seamless integration for tailored survey experiences. (3 reviews) - Users find the **initial setup surprisingly intuitive** , allowing for a quick and easy start with NGSurvey. (3 reviews) - Users find the **initial setup remarkably easy** , allowing for quick onboarding and immediate use of NGSurvey's features. (3 reviews) - Users value the **automation capabilities** of NGSurvey, greatly enhancing efficiency and simplifying survey processes for teams. (2 reviews) - Users value the **unmatched customization** of NGSurvey, allowing tailored surveys that fit specific brand and tool requirements. (2 reviews) - Users value the **ease of use** of NGSurvey, appreciating its simple setup and quick survey creation features. (2 reviews) - Users commend NGSurvey for its **excellent customer support** , appreciating its ease of use and implementation compared to others. (1 reviews) - Customization (1 reviews) - Users commend the **easy implementation** of NGSurvey, allowing for quick setup and immediate use. (1 reviews) - Efficiency (1 reviews) **What users dislike:** - Users are frustrated by **misclassification of text** and issues with survey accuracy, impacting the quality of insights. (3 reviews) - Users note a significant **learning curve** with NGSurvey, requiring extensive time and technical resources for effective use. (2 reviews) - Users are frustrated by the **limited customization** of NGSurvey, affecting nuanced feedback and creating misclassifications in analytics. (2 reviews) - Users face a **significant implementation and learning curve** with NGSurvey, making it challenging for non-technical users. (2 reviews) - Users find NGSurvey has a **significant implementation and learning curve** , requiring extensive resources and time for effective use. (1 reviews) - Difficult Setup (1 reviews) - Integration Difficulty (1 reviews) - Poor Reporting (1 reviews) ## NGSurvey Reviews ### 1. GDPR-Compliant Surveys with Comprehensive Logic Features **Rating:** 4.0/5.0 stars **Reviewed by:** Havasi S. | DevOps Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about NGSurvey?** I like NGSurvey's strong GDPR-native design and enterprise-level data security, which is irreplaceable for businesses handling sensitive data. I highly appreciate its advanced survey logic tools—including smart branching, skip logic, question piping, and custom routing—as they let us create highly tailored, user-friendly questionnaires suitable for complex business scenarios. It's great that NGSurvey streamlines our daily work and delivers higher-quality, relevant data. The on-premise deployment with local data hosting, strict privacy controls, and data encryption provides peace of mind by eliminating GDPR and EU data compliance risks. I also enjoy its integration capabilities with our core business systems, allowing a seamless flow of survey results into customer databases to track long-term satisfaction trends. **What do you dislike about NGSurvey?** The interface and editor usability have a steep learning curve. The advanced logic settings—branching, piping, and custom routing—are powerful but layered in complex menus. New team members require extra training to set up advanced surveys, and everyday editing feels less intuitive than mainstream survey tools. **What problems is NGSurvey solving and how is that benefiting you?** NGSurvey eliminates GDPR compliance risks with its EU data hosting and encryption, while advanced survey logic tools improve response rates by tailoring questionnaires, addressing our needs for secure and effective data handling. ### 2. Streamlined Survey Automation with NGSurvey **Rating:** 3.5/5.0 stars **Reviewed by:** Konik R. **Reviewed Date:** February 05, 2026 **What do you like best about NGSurvey?** I use NGSurvey as a comprehensive, AI-powered enterprise survey and data intelligence platform because of its cloud and on-premise flexibility, robust multi-channel data collection, and AI-driven analytics. It's incredibly valuable as it replaces disjointed tools and streamlines every step of the survey lifecycle. I love AI Agent Artemis, which is the most impactful feature for my team. Artemis automates the survey process from design to analysis and reporting, making it possible to turn raw feedback into actionable insights without any manual data sifting or the need for technical expertise. This has been a game-changer for my team, especially for non-technical regional teams who needed IT support before. Moreover, the initial setup of NGSurvey is surprisingly intuitive and streamlined, making it easy to get started. **What do you dislike about NGSurvey?** I'm frustrated by how Artemis often mis-tags US regional fulfillment terms, like misclassifying 'porch pirate' in California feedback as 'shipping damage' instead of 'package theft' and lumping 'USPS ground delay in Texas' into a generic 'shipping slowdown' tag rather than a US carrier-specific one. It also can't be trained to create custom, business-specific insight categories without needing manual CSV exports and re-analysis in Excel. Plus, Artemis's sentiment analysis sometimes misclassifies nuanced US customer feedback, like sarcastic comments, as neutral instead of negative. **What problems is NGSurvey solving and how is that benefiting you?** I use NGSurvey to replace disjointed tools, eliminate manual data analysis chaos, and automate survey processes, cutting build time by 70%, all while ensuring data compliance. ### 3. NGSurvey: Streamlining Data Collection and Turning Feedback into Action **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about NGSurvey?** NGSurvey is a modern survey and data-collection platform that helps businesses and organizations build, distribute, and analyze surveys. It’s available as either a cloud or on-premise solution and includes an AI assistant called Artemis to help with survey design and insights **What do you dislike about NGSurvey?** AI-driven analytics (Artemis) for misclassifying text or misinterpreting nuanced feedback — for example, tagging regional terms or sarcasm incorrectly and not being easily trainable for custom insight categories without manual workarounds. **What problems is NGSurvey solving and how is that benefiting you?** Many organizations struggle with scattered feedback tools where survey creation, data collection, and analysis are done with different apps. ngSurvey solves this by offering one platform for the full survey lifecycle — from building surveys to publishing them and analyzing results — eliminating the need to juggle multiple tools. ### 4. NGSurevey Scoring **Rating:** 4.0/5.0 stars **Reviewed by:** Joel C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2023 **What do you like best about NGSurvey?** enables you to develop customizable surveys and forms to distribute on all social media platforms that your clients can access, as well as forms to gather data on-site or in the cloud. It provides integrated reports that compile all of your customers' reviews into one location, allowing you to gauge their level of satisfaction. **What do you dislike about NGSurvey?** Only thing i wuld say is, the cost associated. While competitors give at fairly cheaper price, its costly in NGSurvey **What problems is NGSurvey solving and how is that benefiting you?** Simple to use interface with Customizable option. Also comes with Lots of features ### 5. NG Survey **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2021 **What do you like best about NGSurvey?** The best thing I like about NG Survey is the fact that you can create a visually pleasing survey easily within 5-10 minutes. I also like the ease of creating a survey that allows for different languages. **What do you dislike about NGSurvey?** I don't like the few choices given for survey designs. I think that they could provide users with more options on the design and more color. Surveys tend to be boring, so more creative background would be excellent. **Recommendations to others considering NGSurvey:** No recommendations other than if you're going to use this product, you will find that it does well with your needs. **What problems is NGSurvey solving and how is that benefiting you?** Creating surveys quickly to get a feel for our staff's needs or how they feel about an issue is important. Especially when you have to make quick decisions or purchase decisions that affect everyone ### 6. Very Useful Survey Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul S. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about NGSurvey?** A very useful and user-friendly survey tool. Already designed surveys are very helpful and easy to implement. **What do you dislike about NGSurvey?** cost of the ngsurvey is a bit higher than other competitors, it could be beneficial in other ways but needs to take care of. **Recommendations to others considering NGSurvey:** ngsurvey is one of the best survey platforms (design & implement) in the market. This is a kinda ready-to-use thing for its users. **What problems is NGSurvey solving and how is that benefiting you?** To design a survey takes much time and effort but with ngsurvey it is very easy to use predesigned surveys. We are saving our team effort & time. ### 7. Best Survey platform for market research **Rating:** 4.0/5.0 stars **Reviewed by:** Vishal S. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2021 **What do you like best about NGSurvey?** It has many features to collect data, including graphs and other rating features **What do you dislike about NGSurvey?** It lacks in demographic regions, like collecting data from all regions, Lacks in comparing all data collected together. **What problems is NGSurvey solving and how is that benefiting you?** Able to collect and analyze data for market research purpose, ### 8. Best platform for survey to target audience **Rating:** 4.0/5.0 stars **Reviewed by:** Vishal S. | Inside Sales Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2021 **What do you like best about NGSurvey?** It's good platform for market research and to know audience test. **What do you dislike about NGSurvey?** It's sometimes become unscalar to know the exact views of the customers. **Recommendations to others considering NGSurvey:** One can use to know the market trend and analysis **What problems is NGSurvey solving and how is that benefiting you?** It's helps us to know the marketing before positioning and product or service. ## NGSurvey Discussions - [What is NGSurvey used for?](https://www.g2.com/discussions/what-is-ngsurvey-used-for) - [View NGSurvey pricing details and edition comparison](https://www.g2.com/products/ngsurvey/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+01%3A41%3A29+-0500&secure%5Bsession_id%5D=d0914a41-beba-40e9-9ee9-bbb06a3a7a4b&secure%5Btoken%5D=17a309fa2ac8a1555d3d1fe4d4fd39d3e568192e5b12685a4ccda8e88538ca5c&format=llm_user) ## NGSurvey Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top NGSurvey Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,554 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,662 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,241 reviews)