Verified User in Broadcast Media
CB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"Great for every aspect of database needs on political campaign"
4/5
What do you like best about NGP VAN?

The ability to have contacts, households, and contribution information sortable. Reporting feature is great as well Review collected by and hosted on G2.com.

What do you dislike about NGP VAN?

I wish it was more shortcut friendly. When I am entering 50+ checks at one time, it'd be nicer to be able to fly through using my keyboard more than the mouse. Review collected by and hosted on G2.com.

Verified User in Legislative Office
UL
Verified User in Legislative Office
Small-Business (50 or fewer emp.)
"Campaign experience"
4.5/5
What do you like best about NGP VAN?

Very user friendly software and very interactive Review collected by and hosted on G2.com.

What do you dislike about NGP VAN?

Nothing to dislike about this software it is great Review collected by and hosted on G2.com.

Steven M.
SM
Steven M.
Owner
Entertainment
Small-Business (50 or fewer emp.)
"All the features, none of the simple workflow"
3/5
What do you like best about NGP VAN?

I like how specific I can get regarding entries - the multitude of fields, the exactness of entries -- and I like how easy it is to see contact history with someone. Review collected by and hosted on G2.com.

What do you dislike about NGP VAN?

I absolutely hate the search functions. The workflow is so awful, if my boss tells me "pull a list of donors, in the Bay Area, who've given $250+ in the last two cycles" it is like reaching around in the dark. Especially in the old NGP, but in both -- I have to try 5 searches, because it's not intuitive, until I finally get something I can use. There should be a descending tree workflow to searches, like this but not this, plus this etc.... If NGP had a search workflow akin to NationBuilders (who's software I honestly can't stand) it would be perfect. Review collected by and hosted on G2.com.

Verified User in Political Organization
UP
Verified User in Political Organization
Small-Business (50 or fewer emp.)
"Pricey but strong"
3.5/5
What do you like best about NGP VAN?

Very powerful set of tools for calls, emails, and a database. Review collected by and hosted on G2.com.

What do you dislike about NGP VAN?

Their website tools are lacking. Also, its social media integration is poor--the features either aren't there or aren't user-friendly. Searches are also unnecessarily complicated. Review collected by and hosted on G2.com.

Verified User in Political Organization
AP
Verified User in Political Organization
Small-Business (50 or fewer emp.)
"Best campaign software out there"
5/5
What do you like best about NGP VAN?

VAN is the best tool out there when it comes to making field more effective by integrating grassroots voter contact with technology. Its smart canvass tools, the VPB and MiniVAN, allow volunteers to spend more time on the doors and on the phone while simplifying data entry (and reducing the time it takes to a matter of seconds). VAN has a great user interface that makes it easy to use for any volunteer. Review collected by and hosted on G2.com.

What do you dislike about NGP VAN?

There are a few things that could be improved with VAN. First, a more profound integration between social media & digital advertising and its CRM tool would be an incredible bonus. Second, certain tools within the system such as report formats and form letters (without NGP) are clunky and could be improved. Review collected by and hosted on G2.com.

TR
Trent R.
Law Clerk
Small-Business (50 or fewer emp.)
"Used for political campaigns "
4.5/5
What do you like best about NGP VAN?

NGP Van was a full source software that provided the needs for all of my clients and successfully helped me address their needs. What I liked best was being able to rely on NGP for just about everything I needed for fundraising efforts. It is a high tech software that is necessary for any political fundraisers.

With NGP I can do everything for my client without leaving the program; serve all their needs at the same time. I also think NGP has a great tech service and has been helpful in resolving many of the issue sI have some across. I also appreciate how flexible the hours they have expecially in times to submit forms. Review collected by and hosted on G2.com.

What do you dislike about NGP VAN?

I dislike the complexity of the program. it is hard to use at first and not very user friendly at first glance. I attempted to self teach the program to myself, and could not. I had to ask a friend to show me how to use the program. My other dislike is with the call sheets, and the limited options. It is frustrating that we cannot create our own call sheet that can specifically meet the needs of our clients.

Review collected by and hosted on G2.com.

Alisha R.
AR
Alisha R.
Partner | Creative
Political Organization
Small-Business (50 or fewer emp.)
"Great data, improving interface"
3.5/5
What do you like best about NGP VAN?

NGP corners the market on best voter data and is a great tool for any campaign. Their website and communication tools have seen a vast improvement over the years and are relatively easy for new users to understand and use successfully. Review collected by and hosted on G2.com.

What do you dislike about NGP VAN?

NGP has somewhat of a monopoly on voter data and their user packages are priced way too high especially in a state that has campaign finance laws that limit the amount of money raised and spent on a campaign. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Powerful tool for campaigns"
4/5
What do you like best about NGP VAN?

NGP VAN's VoteBuilder platform is a sophisticated, state-of-the-art method for tracking interactions with voters. Depending on what data your campaign has access to, VoteBuilder makes it possible to target voters most likely to support your campaign and then to track every interaction you have with them. Review collected by and hosted on G2.com.

What do you dislike about NGP VAN?

There are limitations to their database and the data that you have access to depends on what you purchase.

The system can be a little confusing for new users to learn, but that's mainly because it is so feature-rich. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
CF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
"Used it for inputting political research and assisting with call time, along with data input."
4/5
What do you like best about NGP VAN?

I like that everything is available through one platform. Through NGP Van I can create emails, track donor information/history, print call sheets and do just about everything I need to, to help a client succeed financially. It's great being able to go to one platform for everything. When I first started using the program, I self taught myself most things.

NGP Van has one of the best tech support systems and training systems that I have used. If I ever was confused or having issues, their tech support was extremely reliable in helping get the issue resolved.

In addition, I enjoy the updates that were made between NGP Van 1 and 2, especially with the Group codes and attributes that appear with automatically when inputting contact information. Review collected by and hosted on G2.com.

What do you dislike about NGP VAN?

When first using NGP Van, it can be extremely confusing but the tech support is there to help with that. My main frustrations came with the search features for contacts. I think their needs to be more options of the way you can look up contacts and also select them so you can easily create news lists and groups by searching. This is small thing and is has not caused me to dislike NGP Van but it could be changed.

My other issue is the options of Call Sheets. For my clients, it would be nice to be able to create my own specific Call sheet formula instead of using pre-selected options. Or if that is not feasible, it would be nice to be able to make a request for a format of call sheets. Clients all have very different needs and preferences, and by being able to create a call sheet that fits that it will help me better serve their needs. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Campaign Field Organizer"
3.5/5
What do you like best about NGP VAN?

When used for a campaign, the system provides a lot of information and capabilities, but can be cumbersome to use, especially for new users. There are other products that are easier to use. Review collected by and hosted on G2.com.

What do you dislike about NGP VAN?

The system can be extremely cumbersome and is expensive for small campaign organizations that don't need all the features. Review collected by and hosted on G2.com.