nGAGEMENT Discussions

nGAGEMENT

(11)4.0/5

nGUVU offers an employee engagement platform for contact centers. Using game mechanics, recognition, and social media concepts, nGAGEMENT influences agents’ behaviors by leveraging people’s natural desire for competition, collaboration, achievement, status and recognition to build intrinsic motivation and improve employee engagement. nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their responsibilities.

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# Why is nGAGEMENT specifically for contact centers? nGAGEMENT is listed as a contact center solution, yet other gamification-based applications are not as specific. Why is that? ##### Post Metadata

- Posted at: about 9 years ago

- Net upvotes: 1

# How does nGAGEMENT work? What kind of data configuration is required? ##### Post Metadata

- Posted at: over 9 years ago

- Net upvotes: 1

# How do I install nGAGEMENT? Once I decide to try nGAGEMENT, how do I install it? ##### Post Metadata

- Posted at: over 9 years ago

- Net upvotes: 1

# What is nGAGEMENT? What is nGAGEMENT and what will it do for my contact center? ##### Post Metadata

- Posted at: over 9 years ago

- Net upvotes: 1

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