The best "feature" of Nexudus is the Nexudus team itself. As we have rolled out and continued to customize Nexudus, I have had the pleasure to get to interact with Monika, Adrian and many others. I have been constantly impressed with how responsive and helpful everyone has been. I know that businesses try make every customer feel like the are the only one and I have to say Nexudus excels at that. While we have been very happy with the native features, we have been very impressed by the variety of integrations. We integrated the accounting portion with Xero (and Hubdoc) as well as the payment gateway with Stripe, this really cuts down on double entry and ensures accuracy. We have also integrated the Brivo access control system and managed RADIUS server via Iron Wi-Fi to allow instant access to customers as soon as they purchase a day pass or monthly membership. It also helps us know who is in the space at any given time and saves us from having to revoke access when a pass or membership expires. The Zoom integration made it super easy to transition from in-person to virtual events during the pandemic and it is definitely something we will use going forward as well. The HelloSign integration has made the signing of electronic agreements super easy. And lastly, we just rolled out the PaperCut integration, which like everything else is seamless, and allows secure printing and scanning. Review collected by and hosted on G2.com.

There is little downside to Nexudus, but it did take us a while to fully customize. Even though Nexudus works great "out of the box", this really just shows how much customization is available. As our coworking space has evolved, so has our use of the platform. Review collected by and hosted on G2.com.

I signed onto Nexudus mid-2018 after meeting the founder at a conference. (I was already researching platforms and already considering Nexudus.). I liked the for a few reasons:

1) They had the core functionality I needed, and the platform was customizable. I opened my first coworking space in early 2009 so had cobbled-together systems in place that needed to translate easily to a platform.

2) They were among the most cost-effective.

3) They were homegrown, part of the coworking "movement," as opposed to some VC or corporate-backed platforms capitalizing on the growing "sector."

I was initially worried about the choice, because the back-end admin panel was sorely dated, clunky in both visual design and ease of use (and I'm an aesthete hugely affected by user design and experience). It didn't look like the front-end member portal they promoted in their materials.

But I stuck it out — an upgrade was coming — and that trepidation soon gave way to content.

Over the last 2.5 years since I've been using the platform, it just keeps getting better and better, as they refine existing functionality and add new. They don't get everything right — no software does — but the team is really responsive and quick to address issues. Review collected by and hosted on G2.com.

Any real criticism isn't any different than any platform: No one service gets everything right. You'd have to build your own, spending exorbitant amounts of money, to make it perfect for your particular use. Review collected by and hosted on G2.com.

the customer service team has always produced resolutions to my issues quickly, not wasting time they jump right in and fix what's needed.

The UI of the backend is very easy to navigate and understand.

Multiple options of integration partners for every aspect I need. The variety really gave me options to shop around to meet my needs. Most of them were very easy to connect as well. Review collected by and hosted on G2.com.

the FE side of Nexudus (spaces) needs some customer ease optimizing, it's difficult for my customers to understand how to book time, and checkout when booking for multiple days.

I've had quite a few issues of display on the FE due to configuration issues that I didn't see notes for in their Knowledge Base (however, I built out my config myself instead of asking Nexudus support). Review collected by and hosted on G2.com.

Nexudus is a diverse program offering everything from membership logging to space booking and back again. It is an all in one hub for co-working spaces. Review collected by and hosted on G2.com.

Nexudus is not user-friendly at all. It is overcomplicated and training takes a long time with constant referral to FAQs in order to get anything done. Review collected by and hosted on G2.com.

Once you know the system it is extremely helpful in running our coworking spaces as so much is pre-set by Nexudus to aid the operational running, this ranges from booking resources, member invoicing, access systems, CRM, engagement. The support in place at Nexudus is extremely helpful and prompt in finding a solution to any question (no matter how small). The available integrations and apps that can be enabled to make the operations run smoother is ever growing and we are always implementing new systems as we grow. Review collected by and hosted on G2.com.

There isn't a test function for when you make any changes and unfortunately we don't always get it right first time. This has caused notifications, invoices, comms to go out to members that have caused some annoyance. There is also just so much to learn and so many options to disable/enable that sometimes you can get lost in what you are trying to do on Nexudus. Review collected by and hosted on G2.com.

The high customization, the variety of reports, the high efficiency of the quik and kind customer service (our referent is Lorand Balint) Review collected by and hosted on G2.com.

That we can't use it to raise "electronic" invoices (the new Italian procedure to raise invoices) Review collected by and hosted on G2.com.

The final website looks nice.the colors were good the pictures showed up nicely. The layout was nice. they use the rigth colors and text and offered different user options and sign up. Review collected by and hosted on G2.com.

the backend functionality is terrible. Not able to adjust features on the site.I could not adjust the logo. I was struggling to setup users and take payments. Review collected by and hosted on G2.com.