Edouard C.
EC
Edouard C.
Chief of Staff
Small-Business (50 or fewer emp.)
"Great tool for coworking and coliving spaces"
5/5
What do you like best about Nexudus?

Nexudus is moving and improving weekly if not daily to always offer a greater experience.

I also like the fact that it's an API first tool it allow to automate almost every aspect of your business and grow quicker. Review collected by and hosted on G2.com.

What do you dislike about Nexudus?

Admin Panel not yet in french but it's coming :) Review collected by and hosted on G2.com.

Response from Carlos Almansa of Nexudus

Thanks for the review, Edouard. It’s great to hear the API-first approach stands out.

Really appreciate your feedback!

Best,

Carlos

SB
Samara B.
Community Supervisor
Mid-Market (51-1000 emp.)
"Exceptional service"
5/5
What do you like best about Nexudus?

The nexudus system has been a incredible tool for our team. The system itself is very user friendly and the support team is very helpful in assisting us with any issues that arises, htey also assist us anytime we have an idea of what we would like the system to look like.

We try to utilise all parts of the nexudus system, and Monika has been great at taking me through the parts that we are not utilizing.

The implementation of the system is smooth, again if you take the time to understand it you can really do alot within.

We use this system everyday and have about 6 admins who are using this space Review collected by and hosted on G2.com.

What do you dislike about Nexudus?

I think some of the terminology could be adjusted to be more customer focused rather than engineer focused. I think it can be quite confusing for some people trying to use the system. Review collected by and hosted on G2.com.

Response from jane@nexudus.com Robathan of Nexudus

Thank you for your kind words Samara! We're delighted that you find Nexudus user-friendly and that our support team has been helpful. I will share this with them, it will make their day : ) We understand your feedback about the terminology and will work on making it more customer-focused. We're glad that Nexudus is helping to automate your bookings and improve your customer service. Thanks for being a valued Nexudus user and taking the time to write a review, Jane.

Albert G.
AG
Albert G.
Sales and account
Small-Business (50 or fewer emp.)
"Nexudus allways solve the occupancy of my coworking"
5/5
What do you like best about Nexudus?

Allways there is a solution from the team from Nexudus in it and informs you take from Impact hub Review collected by and hosted on G2.com.

What do you dislike about Nexudus?

Almost nothing maybe to personalize the informs to download Review collected by and hosted on G2.com.

Response from Carlos Almansa of Nexudus

Thanks for the review, Albert. We’re really glad to hear the team at Nexudus has been helpful. Always here to support you and the Impact Hub community :)

Best,

Carlos

Verified User in Facilities Services
UF
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
"Nexudus is always heps my daily work"
5/5
What do you like best about Nexudus?

Everything is perfect. It helps me work better In my daily basis Review collected by and hosted on G2.com.

What do you dislike about Nexudus?

Searchs could be improved but so far is not too bad Review collected by and hosted on G2.com.

Response from Carlos Almansa of Nexudus

Thanks for the feedback! Great to hear Nexudus is helping make your day-to-day work smoother.

Best,

Carlos

Fabiola V.
FV
Fabiola V.
Community Manager
Mid-Market (51-1000 emp.)
"Very helpful app."
5/5
What do you like best about Nexudus?

The platform assists you with everything, making processes fully automated, streamlining communication, and also helping members handle everything through the app. Review collected by and hosted on G2.com.

What do you dislike about Nexudus?

The response to tickets is somewhat slow when you have a question or need urgent assistance to resolve a problem immediately. I believe more time is needed to fully understand everything the platform can do and to use it smoothly without issues. Review collected by and hosted on G2.com.

Response from jane@nexudus.com Robathan of Nexudus

Lovely of you to leave a review Fabiola, thank you so much.

With all things tech, tickets sometimes open cans of worms we need to investigate. Our response time is above the industry standard and we're very proud of that, and always keen to improve : ) Please always reach out to your CS contact as well and we'll do everything we can to resolve any issues quickly.

You're right, it's an extensive, modular platform with deep functionalities. The most complex features and setups do take a little longer to understand, and work well for our multi-location and enterprise customers.

Thanks again, Jane

MC
Matthias C.
Mid-Market (51-1000 emp.)
"Digital Director of a Paris-based group managing 8 co-working spaces and 4,000 members"
5/5
What do you like best about Nexudus?

The Nexudus tool is extraordinarily comprehensive, enabling us to do everything from invoicing to managing bookable resources, product orders and member management/communication. Integration with our access control service provider is crucial, as is the integration with Zapier.

The 'B2C' tools (member portal, App) made available on a white label basis are much appreciated by our members and are used on a daily basis.

As well as knowing how to do everything, and regularly releasing new features to help make your coworking experience better, the Nexudus Support team is the best there is.

They're with you every day, never tired of teaching you new things.

Nexudus' support for the opening of our new 9,000 square metre centre was incredible and saved us precious time.

It would have been very difficult, if not impossible, for us to develop our own solution. We manage coworking facilities, we're not a tech company. Review collected by and hosted on G2.com.

What do you dislike about Nexudus?

There's nothing I don't like, because whenever I find a difficulty or an improvement I share it with the Nexudus teams, who will do their best to implement it.

It's important to remember that, like SalesForce or Hubspot for example, the tool is not to be taken lightly. You need to be trained, spend time on it and be supported. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Super product - super team!"
5/5
What do you like best about Nexudus?

Well throught through software, easy to use and set-up, with plenty of features addressing all coworking and flexible office needs. The support team is great, attentive and always helpful. A special mention, goes of course to Monika Solak - gold dust of customer experience and support!Used every day by all teams in the business. Easily integrates with many other products, and the development team will go above and beyond to support with more complicated needs. Review collected by and hosted on G2.com.

What do you dislike about Nexudus?

F&B operation needs more complicated to meet seamslessly, through the existing and current level of integration but the team is working on this aspect too. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"Implementation of the Nexudus app"
4.5/5
What do you like best about Nexudus?

The implementation process has been very straightforward, with the guidance and support of the implementation team (Sean Espinoza) at all times, who has greatly facilitated understanding the system's operation and the best way to implement it in our company. Also, the system offers a large number of functions and is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Nexudus?

It has so many features that it's difficult to get to know it 100%. Review collected by and hosted on G2.com.

Response from jane@nexudus.com Robathan of Nexudus

What a lovely review! Thanks for speaking so highly of Sean - he's a brilliant team member who knows the platform inside out.

We love setting up the right tools for customers and getting them off to a good start. There are many ways to configure Nexudus because so many coworking businesses operate in different ways. Once you get going, you can adjust or add what you need. Sean will always help you with that : )

Thanks again, Jane

Jaime V.
JV
Jaime V.
IT Manager
Mid-Market (51-1000 emp.)
"Software for a good business"
4.5/5
What do you like best about Nexudus?

Nexudus is an easy, that simple, software that allow you to focus in your business. You don't have to worry about the future needs at software level in your business because nexudus is always improving,implementing new solutions and creating integrations with new vendors.

Is a perfect software for many kind of business, always supported by a perfect tecnichan team.

Nexudus is your base software for the company and you will be using it daily for many projects. Review collected by and hosted on G2.com.

What do you dislike about Nexudus?

SLA for support. Just for saying something bad ;) Review collected by and hosted on G2.com.

Response from jane@nexudus.com Robathan of Nexudus

It's great to hear that Nexudus has been a reliable and adaptable software for your business needs Jaime. We understand your feedback about the support SLA - ; ) Really great that you are getting so much form the platform and ongoing new features and capabilities. Thank you for your input and the great review, we really appreciate you taking the time! Jane

BM
Brooke M.
Small-Business (50 or fewer emp.)
"Amazing Expereince using Nexudus with the utmost amazing customer support!"
5/5
What do you like best about Nexudus?

Nexudus is simply easy to use- anyone can learn in such a short amount of time, which is great! It is so effortless to navigate, and it makes running a coworking space even better! The customer support is unmatched. The individuals are always so willing to help and go the extra mile to ensure we know the features, understand what is going on, and how to best use the program considering we use it consistently. Review collected by and hosted on G2.com.

What do you dislike about Nexudus?

I personally, at this time, have not found anything I dislike about Nexudus. Keep up the good work. Review collected by and hosted on G2.com.