We have been using Nexudus for multiple years now across our venues and have been pleased with the product overall. Our customer success manager Monika has been excellent at helping us find solutions and strategies for making the most of the system. She is a credit to the business as we have not always experienced this level of care and support during our time as customers. Despite some issues the system does make managing our members and providing a portal for them to engage with easy and is an essential tool for our business now. Further to that the continued development of the system allows for new features and positive changes to further enhance what we offer as a coworking provider. Getting set up is a simple process and as we have expanded our number of venues nexudus has scaled with us. We use the system daily and have inegrated it completely into our business. Review collected by and hosted on G2.com.

There have been times when certain features are over complicated by being overly capable and having impacts not desribed accurately in the knowledge base. These are mostly explained by the support staff when queried however better communication around these issues and simplifying certain elements would cause fewer issues in the long run. Review collected by and hosted on G2.com.

Nexudus work with us to find the best solutions. We have a very forward thinking approach and Nexudus always take the time to listen to our concerns and work with us to make the products better for both of us.

We are quite a large company now and there are lots of processes going day by day. Nexudus keeps up with us.

Webhooks and API capabilities are very much worth while. Review collected by and hosted on G2.com.

Sometimes releases are sent out before telling us, this can cause us to panic and make it difficult to re-train team members. Review collected by and hosted on G2.com.

I like that it is not too difficult to understand the basics- the dashboard and many apps have the main features that I use daily easily available to access and view. I usually dont have to click around much to find things and once i learned where everything was it works pretty well. CS Team is nice to work with and will do everything they can to try to help us out as fast as possible Review collected by and hosted on G2.com.

Large learning curve to understand how you can make the platform work for you. Can have glitches and bugs that can be inconvenient and take time out of your day. Took me a long time to grasp the platform and understand what everything did. Review collected by and hosted on G2.com.

Nexudus has completely streamlined our coworking operations, from bookings and invoicing to member management. The platform is intuitive, customizable, and packed with features that support both daily tasks and long-term growth. Our team and members love how easy and efficient everything feels — it’s a must-have for any flexible workspace. Review collected by and hosted on G2.com.

It still has its glitchy moments and can sometimes be tricky processing payments. Review collected by and hosted on G2.com.

It's very user friendly for our clients.

Efficient support and aftercare.

Very helpful with problem solving and working through issues.

Visual interface on the admin side.

Ability to have a white label app branded to fit the company branding.

Online database of instructions and walk through manuals.

Integrations with a wide range of products which is very helpful in offering a one system solution.

Nexudus is used daily in our day to day operations. Review collected by and hosted on G2.com.

I think the client interface could use some visual work to bring it up to the standard shown on the Admin side, it's alot more aesthetically pleasing. Review collected by and hosted on G2.com.

I am completely satisfied with the implementation of the Nexudus tool in our workspace (Flex Space). Thanks to this innovative platform, we can now offer an exceptional and unique service in Guatemala, providing our clients with a flexible experience tailored to their needs. Without a doubt, Nexudus will help us take our service offering to another level, ensuring a modern, efficient, and quality workspace.

Additionally, the fact that we have the service in Spanish and 24/7 help desk support ensures that we can address any inquiries or issues quickly and effectively. Review collected by and hosted on G2.com.

The integrations, since there is no updated documentation. Review collected by and hosted on G2.com.

It offers user-friendly navigation, a straightforward UI, and excellent customer support. I use it almost every day. Review collected by and hosted on G2.com.

Financial reporting is limited, and it uses bright orange colors. Review collected by and hosted on G2.com.

What I like the most about Nexudus is the ability to customize the platform to fit the needs of Urbanova and the wide variety of native integrations they offer.

I also had an excellent experience with the support team. They are incredibly responsive, knowledgeable and genuinely eager to help. Review collected by and hosted on G2.com.

I think they can offer better tenant experience modules like benefit tracking. Showing perks and discounts on the home page of the app. Pop up notifications on demand for events or perks. Review collected by and hosted on G2.com.

I like that we are able to create different plans for people who use our premises and each plan can be customized to the benefits for that plan. I also love their customer support. When we had to make some modifications, the customer support worked with us and made the implementation process very smooth. Review collected by and hosted on G2.com.

Sometimes it times off frequently and I have to sign back in. Review collected by and hosted on G2.com.

What is most helpful with Nexudus is the process of invoice automation that has helped save our team a considerable amount of time.

Another gold star goes to the support team of Nexudus, that are always doing their hardest to make sure they're able to solve any issues I throw at them. It's always a pleasure working with them.

We have plenty of integrations with Zapier that works well with Nexudus and are easy to set up and configure. Review collected by and hosted on G2.com.

Not being able to invoice in SEK(Swedish Krona) was something we had to develop a workaround for, which while it's a minus, Nexudus allowing us to extract invoices very easily made this not as big of a deal as it seems. Review collected by and hosted on G2.com.