# NextStep Behavioral Health Integrated Care Software Reviews **Vendor:** NextStep Solutions **Category:** [Mental Health Software](https://www.g2.com/categories/mental-health) **Average Rating:** 3.6/5.0 **Total Reviews:** 4 ## About NextStep Behavioral Health Integrated Care Software NextStep is a modular system that can work for practices of all sizes ## NextStep Behavioral Health Integrated Care Software Reviews ### 1. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about NextStep Behavioral Health Integrated Care Software?** It is relatively simple to use. I didn't need much direction to access the video chat i needed. **What do you dislike about NextStep Behavioral Health Integrated Care Software?** It could use updated UI. It is functional but could look nicer. **What problems is NextStep Behavioral Health Integrated Care Software solving and how is that benefiting you?** Simple video chat with providers. ### 2. NextStep was custom built but does not live up to its promises. **Rating:** 0.5/5.0 stars **Reviewed by:** Amber D. | Compliance/ CARF Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2020 **What do you like best about NextStep Behavioral Health Integrated Care Software?** The thing I like best about NextStep is that it is online. NextStep custom built the application with our forms so that it has everything we are required to have. **What do you dislike about NextStep Behavioral Health Integrated Care Software?** First, not all of the components that we paid for worked properly. Customer service has been less than ideal. The reporting and billing features also do not work as promised. The EMAR that we paid for took a couple of years for them to build for it to be functional and is still not 100%. The reports feature that we were promised does not build all the different types of reports that we requested. The program is extremely slow to load and freezes often. It is not the most user-friendly EHR out there. **What problems is NextStep Behavioral Health Integrated Care Software solving and how is that benefiting you?** The only benefit is that our charts are online and can be accessed across facilities. It is convenient that multiple users at different locations can work on it, but this would be true of most EHRs. It is helpful to not have pages and pages of paper charts. This also helps cut down on administrative time filing paper notes. ### 3. NextStep is Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2019 **What do you like best about NextStep Behavioral Health Integrated Care Software?** I have worked with this kind of software before and I love how easy it is. I think that the thing that I like the most about next step is how everything is electronically. I like how even when something is not done electronically, it can be scanned and uploaded to NextStep. **What do you dislike about NextStep Behavioral Health Integrated Care Software?** I sometimes dislike the fact that NextStep times out. While I see the benefit in this, I would like for things to save BEFORE it times out. Sometimes files that I am working on time out while I am on lunch and then when I come back, all of my hard work is gone. I would like an automatic save option. **Recommendations to others considering NextStep Behavioral Health Integrated Care Software:** I would completely, whole heartedly recommend this software. If you have rookie, like me, that you want to learn the ropes in a short amount of time and be good at their jobs, please consider NextStep Behavioral Health Integrated Care Software. **What problems is NextStep Behavioral Health Integrated Care Software solving and how is that benefiting you?** I am doing the work of assessing substance abuse issues and diagnosing clients with substance abuse disorders. I see the benefits of NextStep through the DSM-V section in the main menu. It is usually pretty easy to diagnose people, however when it is not, I can go to that section and look up why a person may have on diagnosis vs. the other dianosis ### 4. Great product, not the prettiest or most financially savy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2018 **What do you like best about NextStep Behavioral Health Integrated Care Software?** The ease of use for clinicians as well as the customization for other programs. **What do you dislike about NextStep Behavioral Health Integrated Care Software?** The finance side is a little difficult to work with. **Recommendations to others considering NextStep Behavioral Health Integrated Care Software:** The program is really great and very customizable. Start-up costs are not cheap. Implementation is fine, not easy, but not too difficult or overwhelming. The financial side of the system is not as integrated as hoped and hard to use. **What problems is NextStep Behavioral Health Integrated Care Software solving and how is that benefiting you?** Electronic Health Records software for our clinical programs. ## NextStep Behavioral Health Integrated Care Software Discussions - [What is NextStep Behavioral Health Integrated Care Software used for?](https://www.g2.com/discussions/what-is-nextstep-behavioral-health-integrated-care-software-used-for) - [View NextStep Behavioral Health Integrated Care Software pricing details and edition comparison](https://www.g2.com/products/nextstep-behavioral-health-integrated-care-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-15+07%3A25%3A06+-0500&secure%5Bsession_id%5D=e1652261-9c5f-4ac0-95d8-2ed60fc9ce24&secure%5Btoken%5D=2005a0b25827cd17578566e4805e36ddcba67448d8a48841dfc570bf68d34d0e&format=llm_user) ## NextStep Behavioral Health Integrated Care Software Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription ## Top NextStep Behavioral Health Integrated Care Software Alternatives - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) - 4.7/5.0 (332 reviews) - [Oliva Health](https://www.g2.com/products/oliva-health/reviews) - 4.9/5.0 (249 reviews) - [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) - 4.6/5.0 (220 reviews)