Responsive support, intuitive interface, simple, quick endorsement of documents. Review collected by and hosted on G2.com.

Inability to search through, and toggle between search text in the image layer of a document when reviewing.

Additionally, the option to perform bulk updates to custom picklist fields without overwriting field contents is needed. Currently, when a bulk update to a custom picklist field is applied to two or more documents, any existing data in those picklists will be overwritten. I'd like the option, of what I've seen referred to as a "Fill Overlay/Update", where only picklist options that are blank are affected by the bulk update, and any existing data is left as is. Review collected by and hosted on G2.com.

Easy to use. I especially like the color coding of issues Review collected by and hosted on G2.com.

I wish the deposition transcripts would scroll through, instead of only page by page clicking Review collected by and hosted on G2.com.

Nextpoint is a great program. It OCRs documents, it is cost-effective with data, it is on the cloud so I can be productive anywhere and not need to be in the office for long hours. The support team is helpful. And finally, the training videos - excellent step-by-step guidance. Review collected by and hosted on G2.com.

I wouldn't say dislike, but more of a burden - when uploading documents into the file room, we are doing so in an organized and structured form; however, when we import into the database, all that organization is lost. Review collected by and hosted on G2.com.

I like being able to search for specific words or phrases, and seeing all documents where those terms may appear (even handwritten documents). I also love that there is a log of who opens exports and when, once exports are shared. Review collected by and hosted on G2.com.

It can be overwhelming at first, and the folder structure is not entirely intuitive at first (how a single document can be in multiple folders). But once you figure it out, it's actually amazing - no duplicating documents, and you're able to find a document in any of the places you would want it to be! Review collected by and hosted on G2.com.

The first thing that I love is that documents are automatically OCR'd during upload. Not having to OCR what can be thousands of documents from a client or attorney is such a hassle and the automatic function is great. I also love the features for redaction which is as simple as drawing a box over what you want gone. The folder and search system takes a bit of effort to master but is very detailed when you need it. Review collected by and hosted on G2.com.

Not viewing native files is a problem but I have been assured that they are slowly rolling out a native file viewer eventually. Review collected by and hosted on G2.com.

Nextpoint's speed surpasses most other e-discovery software and I have yet to see another vendor that can match or come close to its pricing. Review collected by and hosted on G2.com.

There are some aspects that require technical expertise and it is not as user-friendly as some other options. Review collected by and hosted on G2.com.

I liked the realtime illustrations of walking through the features and different ways to receive, review and produce documents. Since there's so many different ways of viewing documents, I liked the explanation and the pace (it wasnt done in a rush) Review collected by and hosted on G2.com.

I dont feel like there's anything I dont dislike so far. I feel more of these type sessions would be beneficial since there's always new ways to handle reviews, production, etc. Review collected by and hosted on G2.com.

Very user friendly. Allows me to run a case from start to finish. Solid technical support when needed. Pricing is very competitive and not GB-based. Review collected by and hosted on G2.com.

I don't dislike anything. User-friendly improvements are being made all the time. Review collected by and hosted on G2.com.

The support services, particularly Krista Hylbak, are incredibly helpful. Review collected by and hosted on G2.com.

Price increases and poor options for formatting redactions. Review collected by and hosted on G2.com.

It has a relatively straightforward and easy to understand main interface. Review collected by and hosted on G2.com.

Not many features. Tagging and folders are pretty rudimentary, and it's very hard to organize and efficiently review duplicated documents. Also the search syntax is very simplistic. Review collected by and hosted on G2.com.