In my view, NextPoint's biggest strength is that it's user-friendly and intuitive, even for less technologically savvy users. We have users in our firm who have adapted well to NextPoint and found it to be very user-friendly. More importantly, the library of up-to-date articles on NextPoint's website provides clear, helpful troubleshooting instructions. On a few occasions, we have needed immediate support from NextPoint's support team. Every time, they have very responsive and have helped us resolve whatever issue we were facing. I have used other e-discovery and document review platforms, and I think NextPoint far exceeds them all. Review collected by and hosted on G2.com.

I wish the "Theater Mode" for presenting exhibits would be more intuitive. While it's a great feature, it takes a lot of practice to learn. I wish there would be some way to share the screen with a more user-friendly interface for navigating exhibits within Theater Mode. Also, I wish NextPoint would have an app for iPads. Review collected by and hosted on G2.com.

As a newcomer to eDiscovery, Nextpoint allowed me to grasp the essentials of eDiscovery on a very hands-on basis. Their training videos are great, and the support staff is very responsive and understanding of any questions or issues when encountered. Review collected by and hosted on G2.com.

Nextpoint sometimes is not compatible with other eDiscovery platforms. It only takes a certain type of load files with makes it that I sometimes run into issues when wanting to import load files from other parties. Review collected by and hosted on G2.com.

Nextpoint has very good analytics and is a very user friendly online review software than others I have worked with. Can customizes and group documents into easily viewable folders for keyword search results, user review groups, and document productions. Has nice data import/overlay field mapping interface too. Review collected by and hosted on G2.com.

Takes longer than other hosting software products to import data since Nextpoint images all the files upon import instead of keeping them as native. Review collected by and hosted on G2.com.

NextPoint is the most user-friendly and easy-to-use eDiscovery software on the market while offering all the features of the most advanced and complex programs. Rarely when we run into an issue, NextPoint is easy to get in contact with to resolve any issues. NextPoint is also one of the few eDiscovery programs on the market that allow us to tailor our billing and invoices by matter. The ability to collaborate with experts, co-counsel, clients, etc. on NextPoint is incredible. The intuitive feel of NextPoint makes it a readily available tool for our firm. Review collected by and hosted on G2.com.

NextPoint does not currently have a predictive coding feature. This feature would significantly reduce review times and has become a standard feature of eDiscovery in today's legal world. Other than this one request, I'm overall a very happy NextPoint customer and highly recommend it to any size firm around the country. Review collected by and hosted on G2.com.

Very user friendly and intuitive! I love that I can search just like in Google and limit my searches to certain file types Review collected by and hosted on G2.com.

I wish it had a feature where I could group certain highlighted documents Review collected by and hosted on G2.com.

It has a duplicate detection tool, which allows us to locate and discover the documents we already have, to avoid uploading them again to our files. It also allows the digitization of documents, to be able to take all the information we have on paper, to the digital plane, in order to have a better organization. It allows to store the documents and to group and classify them by subject, to be able to find them easily. Review collected by and hosted on G2.com.

It can be a little slow downloading the data and documents found, probably my internet connection. Some search filters are not so good, as it does not get the documents we ask it to search, even with keywords and tags. Still, the system says that the document is not found. When I am searching for documents for a long time, that I want to go back to the back page, it does not allow me to do so, but returns me to the main page, which wastes my time. Review collected by and hosted on G2.com.

I love the staff and the support team. Nextpoint has excellent Customer Service. The team always gives me an answer and solution whenever I have a problem. Staff such as Spencer, Disa, Sonali, and David Daskal have made the user experience run smoothly for me. Review collected by and hosted on G2.com.

I dislike the exporting process. It takes too long and fails depending on various factors. Especially if there are too many volumes or documents contained in a single file. If I ever have an emergency, this might become a huge issue. Review collected by and hosted on G2.com.

It has a clean and straightforward appearance, so it is easy to find things, but the support and willingness to listen to customer suggestions is incomparable. Review collected by and hosted on G2.com.

I know they are working on making the tools easier to use when working within a document, which I am looking forward to very much. Review collected by and hosted on G2.com.

The review tools allow a single user to quickly review, assess, and produce tens of thousands of emails or documents. Review collected by and hosted on G2.com.

The import tool for ranged productions can be tricky. Review collected by and hosted on G2.com.

I have never used a discovery or document management platform before so don't have much background knowledge or training so I like that after minimal instruction Nextpoint is fairly user friendly and intuitive to use. Review collected by and hosted on G2.com.

We have a set number of licenses, and it is sometimes hard to accurately keep track of how many users at my firm have already used it for the month. I would like a way to clearly know at all times (or even prevent additional users at my firm from logging on) if we have already used our maximum number of monthly licenses to avoid trigger additional costs and fees. I also find the delay of several business days to import documents and then another several days to export my documents to serve a discovery production is a bit time consuming so sometimes makes it hard for me to get my documents out to opposing counsel quickly. Review collected by and hosted on G2.com.