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UL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

8/8/2017

"Efficient e-discovery provider"

4/5

What do you like best about Nextpoint?

Promptness of response when individual issues arise during a production. Review collected by and hosted on G2.com.

What do you dislike about Nextpoint?

Pricing. As a small firm, I originally had a package deal ($X/month for 4 cases to be hosted). Then the pricing increased, which got expensive when I used their services for loading/help craft specific searches for documents. Review collected by and hosted on G2.com.

KM

Kelly M.

Staff Attorney

Law Practice

Small-Business (50 or fewer emp.)

5/12/2017

"KM - Siskind Boyd Nexpoint Review "

5/5

What do you like best about Nextpoint?

The customer service and support is great. Anytime I have a question I am able to talk to a real person and get great feed back. Review collected by and hosted on G2.com.

What do you dislike about Nextpoint?

Nothing comes to mind right now - reviewing discovery is never very fun. Review collected by and hosted on G2.com.

UL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

6/27/2017

"Nextpoint is a useful and practical platform for use in the discovery stage."

5/5

What do you like best about Nextpoint?

Nextpoint is intuitive and allows the discovery process to be smooth. I like how you can review a large amount of information within a short amount of time due to the way they organize and consolidate the information. Review collected by and hosted on G2.com.

What do you dislike about Nextpoint?

I have only had positive experiences with Nextpoint. Review collected by and hosted on G2.com.

Recommendations to others considering Nextpoint:

Get comfortable and learn by doing! Review collected by and hosted on G2.com.

What problems is Nextpoint solving and how is that benefiting you?

I like how Nextpoint allows you to search all of the different formats and files you are working with. It also allows you to print to PDF different sizes of the files you are working with. Review collected by and hosted on G2.com.

UL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

6/20/2017

"Excellent eDiscovery for small firm "

5/5

What do you like best about Nextpoint?

Ease of use and excellent customer service. It is easy to do advanced searches and filter documents. It is mostly user-intuitive. Review collected by and hosted on G2.com.

What do you dislike about Nextpoint?

I have not had any issues to dislike, yet. I have only used the review platform, not the prep platform so far. Review collected by and hosted on G2.com.

UL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

6/22/2017

"Attorney"

3.5/5

What do you like best about Nextpoint?

It is user friendly and easy to use. The review process is very easy. Review collected by and hosted on G2.com.

What do you dislike about Nextpoint?

There are a few quirks you have to learn and get used to, like saving a document after adding a tag Review collected by and hosted on G2.com.

AL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

5/24/2017

"Using Nextpoint"

5/5

What do you like best about Nextpoint?

I believe that the strongest feature of Nextpoint is the search capabilities. Review collected by and hosted on G2.com.

What do you dislike about Nextpoint?

I waited too long to start entering information into Nextpoint. Review collected by and hosted on G2.com.

UL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

6/22/2017

"Great tool. A little complex."

2.5/5

What do you like best about Nextpoint?

Ability to organize mass quantities of documents. Review collected by and hosted on G2.com.

What do you dislike about Nextpoint?

Boolean search does not always work and is hard to use. Review collected by and hosted on G2.com.

RS

Roberto S.

Litigation Services Manager of the Americas

Legal Services

Enterprise (> 1000 emp.)

6/21/2016

"Very good tool with some improvements needed. "

3.5/5

What do you like best about Nextpoint?

I like the simplicity of the tool. From an end-user perspective, there isn't a big learning curve which helps alleviate concerns about using it. You can get to what you need in only a few clicks, so it simplifies the review process greatly. From an admin perspective, everything is fairly straight forward and doesn't require a lot of database or admin experience to setup and/or use. Their is also some nice customizability that allows for tailoring databases and reviews to the specific requirements of that case. Processing QC is also fairly straight forward. Review collected by and hosted on G2.com.

What do you dislike about Nextpoint?

There is really only one aspect of NP that I dislike, and that's the way that it processes data. Not necessarily what goes on in the backend, just how we get the data ready for import and such. The drag and drop processing function is really only good for data sets that are less than 1GB in total size. The "cloud" processing option, I have found, is more accurate with processing, but it's very cumbersome to use. Having to go through Cloudberry - an external program - can be extremely slow and I think defeats the main goal of what this tool is trying to be - simple. Using cloudberry is not an ideal way to process and can be especially burdensome when it involves very large data sets. Finding a more streamlined way of processing (see: get rid of cloudberry) would make NP a much more approachable tool. That being said, there are other smaller issues that I would like to see resolved in the future. These include: Remove the 1500 page limit for documents, full customization for coding fields/window and the ability to process and keep nested folder structures (or at least provide the ability to recreate the folder structures). It would also be nice of the Transcripts aspect of NP was more like the review aspect with regards to folder creation and such. Finally, the ability to "ghost" or duplicate the setup of another database without having to recreate from scratch every time would be great. Review collected by and hosted on G2.com.

Recommendations to others considering Nextpoint:

If you are looking for an easy to use and administer tool that can handle small to medium sized projects (0-20GB) with relative ease, and something that end-users will find easy to learn and use, Nextpoint is a very good option for you. It's not as robust as other products out there, but if used correctly it can save a lot of time and money for you and your clients. I think that my biggest issues with the product are going to be almost universal with other users as well, but even with it's shortcomings Nextpoint has proved to be a very valuable tool for us - and it can be a very valuable tool for others as well. By fixing a few of the issues though, NP can and will be a big player in the e-discovery industry. Review collected by and hosted on G2.com.

What problems is Nextpoint solving and how is that benefiting you?

NP has afforded us the opportunity to keep more projects in-house, which in turn will lead to more billable time and will (hopefully) create another profit generating department for the firm. It has also allowed us to get work done faster, which makes case teams much more efficient. Review collected by and hosted on G2.com.

Response from Alex Braun of Nextpoint

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Hi Roberto,

Thanks for the detailed feedback! We’d heard some similar comments about the 1,500-page limit for document imports, so our developers worked hard to eliminate it without affecting the speed of the program. (Incidentally, that update was in the works before your post and went live a couple days later.)

After this update, using a staging folder and uploading data via Cloudberry is only necessary for document imports above 5 GB or those which contain a load file. It’s to prevent your browser from timing out and canceling the upload—a risk that unfortunately exists for all web-based file processors. However, we’re exploring ways to make the process faster and more straightforward.

We’ve entered your other suggestions re: folder structures and duplicating a database setup to our development queue. There are also some ways to view folder structures in Nextpoint, which we’ll be contacting you about shortly. Would you mind sending us an email elaborating on what you’re looking for in terms of customizing the coding fields?

UL

Verified User in Legal Services

Enterprise (> 1000 emp.)

6/27/2017

"Pretty good, seems better than alternatives"

3.5/5

What do you like best about Nextpoint?

Search function seemed pretty good. I liked being able to make notes and highlight documents. Review collected by and hosted on G2.com.

What do you dislike about Nextpoint?

Not being able to search by a specific bates number. Took forever to download documents for printing. Review collected by and hosted on G2.com.

UL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

6/20/2017

"Nextpoint review"

4/5

What do you like best about Nextpoint?

Nextpoint is an essential for our firm. It is very easy to use and organizes all the documents. It is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Nextpoint?

It is hard to search for certain documents when you plug in keywords. Review collected by and hosted on G2.com.