--- title: Nextpoint Reviews meta\_title: 'Nextpoint Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 131 reviews by the users' company size, role or industry to find out how Nextpoint works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 131 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Legal url: https://www.g2.com/categories/legal --- ### Nextpoint Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users rave about the **exceptional customer support** provided by Nextpoint, ensuring quick resolution of any issues encountered. [(2 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344464&qs=pros-and-cons#reviews) Users appreciate the **intuitive organization** of Nextpoint, enabling efficient navigation and document management during reviews. [(2 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344518&qs=pros-and-cons#reviews) Users value the **efficient review capabilities** of Nextpoint, appreciating its functionality and ease of use in document handling. [(2 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344533&qs=pros-and-cons#reviews) Users appreciate the **customization options** in Nextpoint, enhancing their document review experience with tailored views and tools. [(1 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974331&qs=pros-and-cons#reviews) Users appreciate the **efficient document review** capability of Nextpoint, making note-taking and analysis seamless during discovery. [(1 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344500&qs=pros-and-cons#reviews) Users find the **limited document preview** in Nextpoint inconvenient for browsing entire documents effectively. [(3 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974335&qs=pros-and-cons#reviews) Users find the **difficulties in usage** due to the numerous steps required for routine tasks in Nextpoint. [(1 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974313&qs=pros-and-cons#reviews) Users note a **learning curve** with Nextpoint, needing time to understand its document workflows and handling. [(1 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974310&qs=pros-and-cons#reviews) Users face **navigation issues** due to the artificial divide between Discovery and Litigation, impacting user experience. [(1 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974333&qs=pros-and-cons#reviews) Users express frustration over **poor customer support** , with issues like the floating help button needing improvement. [(1 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974323&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Nextpoint ##### 1. Customer Support Users rave about the **exceptional customer support** provided by Nextpoint, ensuring quick resolution of any issues encountered. [ See 2 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344464&qs=pros-and-cons#reviews) See Related User Reviews ![Rachel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel W.") RW Rachel W. Enterprise (\> 1000 emp.) 4.5/5 "Large document review friendly!" What do you like about Nextpoint? I found myself a frequent Nextpoint user after some unanticipated document reviews. I am a big fan of the bulk code and tagging feature, the syntax se ![Nicholas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas B.") NB Nicholas B. Mid-Market (51-1000 emp.) 5.0/5 "One of the best Litigation Support Platforms I've used" What do you like about Nextpoint? Nextpoint's self service feature, by passing the need to send client documents to the vendor or lock a document production 2-3 days before a productio ##### 2. Organization Users appreciate the **intuitive organization** of Nextpoint, enabling efficient navigation and document management during reviews. [ See 2 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344518&qs=pros-and-cons#reviews) See Related User Reviews ![Rachel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel W.") RW Rachel W. Enterprise (\> 1000 emp.) 4.5/5 "Large document review friendly!" What do you like about Nextpoint? I found myself a frequent Nextpoint user after some unanticipated document reviews. I am a big fan of the bulk code and tagging feature, the syntax se DB Douglas B. Small-Business (50 or fewer emp.) 5.0/5 "Best mix of complexity and ease of use" What do you like about Nextpoint? Currently use Nextpoint only for its document production and review capabilities (not for managing trial presentations or trial notebooks). Have used ##### 3. Review Efficiency Users value the **efficient review capabilities** of Nextpoint, appreciating its functionality and ease of use in document handling. [ See 2 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344533&qs=pros-and-cons#reviews) See Related User Reviews ![](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif) AN Small-Business (50 or fewer emp.) 4.5/5 "NextPoint is excellent" What do you like about Nextpoint? The ability to quickly and effectively review and make notes about documents that we have received in discovery. DB Douglas B. Small-Business (50 or fewer emp.) 5.0/5 "Best mix of complexity and ease of use" What do you like about Nextpoint? Currently use Nextpoint only for its document production and review capabilities (not for managing trial presentations or trial notebooks). Have used ##### 4. Customization Users appreciate the **customization options** in Nextpoint, enhancing their document review experience with tailored views and tools. [ See 1 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974331&qs=pros-and-cons#reviews) See Related User Reviews ![Rachel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel W.") RW Rachel W. Enterprise (\> 1000 emp.) 4.5/5 "Large document review friendly!" What do you like about Nextpoint? I found myself a frequent Nextpoint user after some unanticipated document reviews. I am a big fan of the bulk code and tagging feature, the syntax se ##### 5. Document Management Users appreciate the **efficient document review** capability of Nextpoint, making note-taking and analysis seamless during discovery. [ See 1 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344500&qs=pros-and-cons#reviews) See Related User Reviews ![](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif) AN Small-Business (50 or fewer emp.) 4.5/5 "NextPoint is excellent" What do you like about Nextpoint? The ability to quickly and effectively review and make notes about documents that we have received in discovery. ### 5 Cons or Disadvantages of Nextpoint ##### 1. Document Management Users find the **limited document preview** in Nextpoint inconvenient for browsing entire documents effectively. [ See 3 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974335&qs=pros-and-cons#reviews) See Related User Reviews ![Rachel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel W.") RW Rachel W. Enterprise (\> 1000 emp.) 4.5/5 "Large document review friendly!" What do you dislike about Nextpoint? I wish the instant document previewer showed more than the first page of the document so I could browse the entire document on preview ![Nicholas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas B.") NB Nicholas B. Mid-Market (51-1000 emp.) 5.0/5 "One of the best Litigation Support Platforms I've used" What do you dislike about Nextpoint? The only downsides to Nextpoint, and I've discussed all of these with them and they are being worked on is the artifical divide between Discovery (doc ##### 2. Difficulty in Usage Users find the **difficulties in usage** due to the numerous steps required for routine tasks in Nextpoint. [ See 1 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974313&qs=pros-and-cons#reviews) See Related User Reviews ![](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif) AN Small-Business (50 or fewer emp.) 4.5/5 "NextPoint is excellent" What do you dislike about Nextpoint? I don't like the number of steps it takes to accomplishing some routine tasks--and it would be helpful to be able to customize or set up macros to rem ##### 3. Learning Curve Users note a **learning curve** with Nextpoint, needing time to understand its document workflows and handling. [ See 1 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974310&qs=pros-and-cons#reviews) See Related User Reviews DB Douglas B. Small-Business (50 or fewer emp.) 5.0/5 "Best mix of complexity and ease of use" What do you dislike about Nextpoint? Like most document production systems, there is required ramp up time to get an understanding of its workflow and how it handles documents (folders, p ##### 4. Navigation Issues Users face **navigation issues** due to the artificial divide between Discovery and Litigation, impacting user experience. [ See 1 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974333&qs=pros-and-cons#reviews) See Related User Reviews ![Nicholas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas B.") NB Nicholas B. Mid-Market (51-1000 emp.) 5.0/5 "One of the best Litigation Support Platforms I've used" What do you dislike about Nextpoint? The only downsides to Nextpoint, and I've discussed all of these with them and they are being worked on is the artifical divide between Discovery (doc ##### 5. Poor Customer Support Users express frustration over **poor customer support** , with issues like the floating help button needing improvement. [ See 1 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974323&qs=pros-and-cons#reviews) See Related User Reviews ![Nicholas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas B.") NB Nicholas B. Mid-Market (51-1000 emp.) 5.0/5 "One of the best Litigation Support Platforms I've used" What do you dislike about Nextpoint? The only downsides to Nextpoint, and I've discussed all of these with them and they are being worked on is the artifical divide between Discovery (doc ## Top-Rated Alternatives [ ![Everlaw](https://images.g2crowd.com/uploads/product/hd_favicon/431c64fa466f849541562c9467987b8a/everlaw.svg "Everlaw") Everlaw 4.7/5(741) ](https://www.g2.com/products/everlaw/reviews) [ ![Relativity](https://images.g2crowd.com/uploads/product/hd_favicon/8e194324cf1fdf34085c6032d94dee76/relativity.svg "Relativity") Relativity 4.5/5(653) ](https://www.g2.com/products/relativity/reviews) [ ![Logikcull](https://images.g2crowd.com/uploads/product/hd_favicon/1d8d5033988906903be3883bef657b6f/logikcull.svg "Logikcull") Logikcull 4.7/5(517) ](https://www.g2.com/products/logikcull/reviews) [ View All Alternatives ](https://www.g2.com/products/nextpoint/competitors/alternatives) ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Mid-Market (51-1000 emp.) 11/5/2020 "Great cloud-based, document review/ediscovery software" 4/5 What do you like best about Nextpoint? Management of document production, redactions, and notes Review collected by and hosted on G2.com. What do you dislike about Nextpoint? Can be cumbersome to quickly review large data productions. Review collected by and hosted on G2.com. Recommendations to others considering Nextpoint: Very good product. Wish they would improve the ability to cycle through documents more quickly on initial reviews. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Mid-Market (51-1000 emp.) 6/20/2017 "Great at first, then small issues came" 3.5/5 What do you like best about Nextpoint? Doc review. I have cases with thousands of produced documents, which is nearly impossible to review and organize in a usable fashion. Nextpoint makes doc review and issue tagging extremely easy to do and to use. Also, Nextpoint is extremely receptive to feedback or requests, and are constantly evolving their software to client's wants and needs. That is hard to find! Review collected by and hosted on G2.com. What do you dislike about Nextpoint? The "Prep" database for reviewing transcripts. It seems to me that this database is in its infancy or that Nextpoint has focused its time and attention on the "Review" database. First: many of my txt transcripts uploaded without proper page breaks, making it impossible to review and issue code or designate transcripts. Nextpoint offered to "fix" the page break problem in the txt files, which would cost us about $1500 for 8 transcripts. Then I discovered that the txt files did in fact have the proper page breaks, and loaded correctly into Summation. We exported the transcripts from Summation and uploaded those into Nextpoint, and viola! It was fine. This tells me that there is something wrong with Nextpoint's software, and they wanted to charge us hundreds of dollars to "fix" the txt files. Second: the transcript designations export options are almost worthless to us; if I wanted a list of designations by issue (for which there are 20-30), I would have to export each issue separately, as opposed to having an option to export designations by issue. Because of that, we began using a different platform for our transcript review. However, I will note that Nextpoint has been made aware of these issues and are receptive to adding new designation export options, so this review may be obsolete in a few months (except for the txt upload problems, they never said they would look into that issue). Review collected by and hosted on G2.com. Recommendations to others considering Nextpoint: Don't be afraid to let Nextpoint know of any issues or any requests in features! They are very responsive and open to evolving and implementing changes to the software. They want to hear from you to learn how to make their software better. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? Again, doc review is streamlined. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Mid-Market (51-1000 emp.) 6/26/2017 "Nextpoint Review" 5/5 What do you like best about Nextpoint? Nextpoint makes it extremely easy to filter through documents and flag pertinent material. It also makes it easy to move documents into various categories after the relevant documents have been flagged and allows all individuals with access to that particular count to easily view flagged material and comments by others. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? I have not had the easiest time extracting pages from a larger document for review. I am not sure I am comfortable with extracting pages because the original never gets deleted and then you end up accumulating duplicates of various documents. I think I would like it better if you could edit the original documents and select whether you want to keep the original or delete it, so that you don't end up with multiple of the same thing. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? It saves a lot of time when reviewing large volumes of documents and allows various users to access the material at one time which makes it easy to use for a large group project. It is also extremely efficient to add various tabs while you are using it and to add attorney comments for others to view. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 6/20/2017 "A good product for small sized firms" 3.5/5 What do you like best about Nextpoint? The database is pretty straightforward, and when you do have problems with it, their support center is easy to reach. The layout is conducive to document review and I really appreciate that it allows you to search for hidden texts within a document when reviewing. Using this database definitely shortens the amount of time you would spend when producing documents. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? The product is still being developed so there are a lot of features other e-discovery products have that Nextpoint does not yet; this sometimes requires you to complete a task in a roundabout way. One feature that I hope they add soon is the ability to create subfolders. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? During the discovery stage of a case is when Nextpoint is most helpful. I like that Nextpoint is able to read many different file formats. In fact, using a Mac OS Software I am unable to view certain documents that were created on a PC, I have different applications to deal with this problem but Nextpoint makes it easy because it recognizes many of these files in their database. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Enterprise (\> 1000 emp.) 6/14/2016 "Nextpoint used for deposition designations" 4/5 What do you like best about Nextpoint? The color coding always look great when I need to designate a lot of affirmative designations, counters, objections, etc for trial. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? In my experiences I cannot think of anything that I dislike, I very much enjoy using the product whenever I can. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? As an attorney I often have to argue with the opposing party about testimony that was given in depositions and in court. I use nextpoint to highlight issues and objections regarding those statements. It makes it very easy for us to quickly understand where the issues are that we need to get resolved. Review collected by and hosted on G2.com. Show More 6/27/2017 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Mid-Market (51-1000 emp.) 5/25/2017 "Just getting started" 5/5 What do you like best about Nextpoint? I am just getting started with NextPoint, but can already see the ease of use, especially with importing documents, which I found cumbersome with our last e-discovery software. I have a lot to learn, but the staff has been willing and helpful. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? There is a lot I still need to learn. I think that the best way to really retain is through trial and error so it will take some time to really feel comfortable in NextPoint. Until then, projects sometimes feel like they take longer than they should. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? We are still in the early stages of using NextPoint, but I think it will be key in large document review and productions, especially with the new NDIL discovery pilot program, which accelerates the discovery process. Review collected by and hosted on G2.com. Show More 6/20/2017 Validated ReviewerSource: Seller invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 6/21/2016 "Our firm has reviewed numerous documents for attorney-client privilege/business confi and redaction." 4/5 What do you like best about Nextpoint? I liked the metrics that Nextpoint used to display, so that each team member could gauge their production against that of their peers. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? That you can only redact one page at a time. There are seem to be some issues with the de-duping aspect of the program. We keep seeing the same documents over and over. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? We are removing privileged documents from production to our litigation opponent and keeping an electronic record of what we have done. It helps to keep voluminous production under control. Review collected by and hosted on G2.com. Show More 6/20/2017 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Greg C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg C.") GC Greg C. Managing Member Law Practice Small-Business (50 or fewer emp.) 6/22/2017 "Great product" 5/5 What do you like best about Nextpoint? I've used all of the competitors' products. For the money, NextPoint cannot be beat. The interface is easy to use and the NextPoint is very quick to respond to questions and issues. This is a great product. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? If the program could identify near duplicates, that would be a great addition. The competitive products with this functionality costs significantly more though. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? We had a need for document review system that allowed us to work with documents in the cloud. NextPoint filled the role. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Mid-Market (51-1000 emp.) 6/22/2017 "Good customer service, not user friendly" 0.5/5 What do you like best about Nextpoint? The customer service representatives at NextPoint are very responsive and are great at responding to any issues no matter how big or small. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? The user interface is not at all intuitive - there are many steps that need to take place for almost every process. A lot of small issues with the layout of pages as well, lots of scrolling up and down the pages to make changes, not a lot of ways to customize things for my needs. Review collected by and hosted on G2.com. Recommendations to others considering Nextpoint: Fine on a base level. Needs a lot of instruction for use. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? Having to search through hundreds of thousands of pages of discovery production for a certain name or date has gotten much easier. The advanced search tool is great. Review collected by and hosted on G2.com. Show More Response from Alex Braun of Nextpoint [Editedit](https://www.g2.com/survey_responses/nextpoint-review-315133/official_response/edit) Hi there, I'm sorry to hear you had some issues with the layout. Speed is a big deal to us, so we'd definitely like to hear your thoughts on how to make things work faster for you. Send some suggestions to support@nextpoint.com and we'll take a look at them right away. (And please do mention that you came from G2 Crowd!) Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Brooke R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brooke R.") BR Brooke R. Administrative Assistant Small-Business (50 or fewer emp.) 6/20/2017 "Easy to use Litigation Support Software and Service" 5/5 What do you like best about Nextpoint? Nextpoint is great because it is user-friendly and easy to use. The software helps our law firm manage & review documents and easily search transcripts. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? Less tech-savy users may require more training to use the software. Review collected by and hosted on G2.com. Recommendations to others considering Nextpoint: I recommend taking advantage of their training programs for better ease of use. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? This software makes it easier for us to organize and review documents such as transcripts from depositions. Review collected by and hosted on G2.com. 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