--- title: Nextpoint Reviews meta\_title: 'Nextpoint Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 131 reviews by the users' company size, role or industry to find out how Nextpoint works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 131 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Legal url: https://www.g2.com/categories/legal --- ### Nextpoint Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users rave about the **exceptional customer support** provided by Nextpoint, ensuring quick resolution of any issues encountered. [(2 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344464&qs=pros-and-cons#reviews) Users appreciate the **intuitive organization** of Nextpoint, enabling efficient navigation and document management during reviews. [(2 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344518&qs=pros-and-cons#reviews) Users value the **efficient review capabilities** of Nextpoint, appreciating its functionality and ease of use in document handling. [(2 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344533&qs=pros-and-cons#reviews) Users appreciate the **customization options** in Nextpoint, enhancing their document review experience with tailored views and tools. [(1 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974331&qs=pros-and-cons#reviews) Users appreciate the **efficient document review** capability of Nextpoint, making note-taking and analysis seamless during discovery. [(1 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344500&qs=pros-and-cons#reviews) Users find the **limited document preview** in Nextpoint inconvenient for browsing entire documents effectively. [(3 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974335&qs=pros-and-cons#reviews) Users find the **difficulties in usage** due to the numerous steps required for routine tasks in Nextpoint. [(1 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974313&qs=pros-and-cons#reviews) Users note a **learning curve** with Nextpoint, needing time to understand its document workflows and handling. [(1 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974310&qs=pros-and-cons#reviews) Users face **navigation issues** due to the artificial divide between Discovery and Litigation, impacting user experience. [(1 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974333&qs=pros-and-cons#reviews) Users express frustration over **poor customer support** , with issues like the floating help button needing improvement. [(1 mentions)](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974323&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Nextpoint ##### 1. Customer Support Users rave about the **exceptional customer support** provided by Nextpoint, ensuring quick resolution of any issues encountered. [ See 2 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344464&qs=pros-and-cons#reviews) See Related User Reviews ![Rachel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel W.") RW Rachel W. Enterprise (\> 1000 emp.) 4.5/5 "Large document review friendly!" What do you like about Nextpoint? I found myself a frequent Nextpoint user after some unanticipated document reviews. I am a big fan of the bulk code and tagging feature, the syntax se ![Nicholas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas B.") NB Nicholas B. Mid-Market (51-1000 emp.) 5.0/5 "One of the best Litigation Support Platforms I've used" What do you like about Nextpoint? Nextpoint's self service feature, by passing the need to send client documents to the vendor or lock a document production 2-3 days before a productio ##### 2. Organization Users appreciate the **intuitive organization** of Nextpoint, enabling efficient navigation and document management during reviews. [ See 2 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344518&qs=pros-and-cons#reviews) See Related User Reviews ![Rachel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel W.") RW Rachel W. Enterprise (\> 1000 emp.) 4.5/5 "Large document review friendly!" What do you like about Nextpoint? I found myself a frequent Nextpoint user after some unanticipated document reviews. I am a big fan of the bulk code and tagging feature, the syntax se DB Douglas B. Small-Business (50 or fewer emp.) 5.0/5 "Best mix of complexity and ease of use" What do you like about Nextpoint? Currently use Nextpoint only for its document production and review capabilities (not for managing trial presentations or trial notebooks). Have used ##### 3. Review Efficiency Users value the **efficient review capabilities** of Nextpoint, appreciating its functionality and ease of use in document handling. [ See 2 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344533&qs=pros-and-cons#reviews) See Related User Reviews ![](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif) AN Small-Business (50 or fewer emp.) 4.5/5 "NextPoint is excellent" What do you like about Nextpoint? The ability to quickly and effectively review and make notes about documents that we have received in discovery. DB Douglas B. Small-Business (50 or fewer emp.) 5.0/5 "Best mix of complexity and ease of use" What do you like about Nextpoint? Currently use Nextpoint only for its document production and review capabilities (not for managing trial presentations or trial notebooks). Have used ##### 4. Customization Users appreciate the **customization options** in Nextpoint, enhancing their document review experience with tailored views and tools. [ See 1 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974331&qs=pros-and-cons#reviews) See Related User Reviews ![Rachel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel W.") RW Rachel W. Enterprise (\> 1000 emp.) 4.5/5 "Large document review friendly!" What do you like about Nextpoint? I found myself a frequent Nextpoint user after some unanticipated document reviews. I am a big fan of the bulk code and tagging feature, the syntax se ##### 5. Document Management Users appreciate the **efficient document review** capability of Nextpoint, making note-taking and analysis seamless during discovery. [ See 1 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1344500&qs=pros-and-cons#reviews) See Related User Reviews ![](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif) AN Small-Business (50 or fewer emp.) 4.5/5 "NextPoint is excellent" What do you like about Nextpoint? The ability to quickly and effectively review and make notes about documents that we have received in discovery. ### 5 Cons or Disadvantages of Nextpoint ##### 1. Document Management Users find the **limited document preview** in Nextpoint inconvenient for browsing entire documents effectively. [ See 3 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974335&qs=pros-and-cons#reviews) See Related User Reviews ![Rachel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel W.") RW Rachel W. Enterprise (\> 1000 emp.) 4.5/5 "Large document review friendly!" What do you dislike about Nextpoint? I wish the instant document previewer showed more than the first page of the document so I could browse the entire document on preview ![Nicholas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas B.") NB Nicholas B. Mid-Market (51-1000 emp.) 5.0/5 "One of the best Litigation Support Platforms I've used" What do you dislike about Nextpoint? The only downsides to Nextpoint, and I've discussed all of these with them and they are being worked on is the artifical divide between Discovery (doc ##### 2. Difficulty in Usage Users find the **difficulties in usage** due to the numerous steps required for routine tasks in Nextpoint. [ See 1 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974313&qs=pros-and-cons#reviews) See Related User Reviews ![](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif) AN Small-Business (50 or fewer emp.) 4.5/5 "NextPoint is excellent" What do you dislike about Nextpoint? I don't like the number of steps it takes to accomplishing some routine tasks--and it would be helpful to be able to customize or set up macros to rem ##### 3. Learning Curve Users note a **learning curve** with Nextpoint, needing time to understand its document workflows and handling. [ See 1 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974310&qs=pros-and-cons#reviews) See Related User Reviews DB Douglas B. Small-Business (50 or fewer emp.) 5.0/5 "Best mix of complexity and ease of use" What do you dislike about Nextpoint? Like most document production systems, there is required ramp up time to get an understanding of its workflow and how it handles documents (folders, p ##### 4. Navigation Issues Users face **navigation issues** due to the artificial divide between Discovery and Litigation, impacting user experience. [ See 1 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974333&qs=pros-and-cons#reviews) See Related User Reviews ![Nicholas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas B.") NB Nicholas B. Mid-Market (51-1000 emp.) 5.0/5 "One of the best Litigation Support Platforms I've used" What do you dislike about Nextpoint? The only downsides to Nextpoint, and I've discussed all of these with them and they are being worked on is the artifical divide between Discovery (doc ##### 5. Poor Customer Support Users express frustration over **poor customer support** , with issues like the floating help button needing improvement. [ See 1 mentions ](https://www.g2.com/products/nextpoint/reviews?filters%5Bsentiment_snippet%5D=1974323&qs=pros-and-cons#reviews) See Related User Reviews ![Nicholas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas B.") NB Nicholas B. Mid-Market (51-1000 emp.) 5.0/5 "One of the best Litigation Support Platforms I've used" What do you dislike about Nextpoint? The only downsides to Nextpoint, and I've discussed all of these with them and they are being worked on is the artifical divide between Discovery (doc ## Top-Rated Alternatives [ ![Everlaw](https://images.g2crowd.com/uploads/product/hd_favicon/431c64fa466f849541562c9467987b8a/everlaw.svg "Everlaw") Everlaw 4.7/5(741) ](https://www.g2.com/products/everlaw/reviews) [ ![Relativity](https://images.g2crowd.com/uploads/product/hd_favicon/8e194324cf1fdf34085c6032d94dee76/relativity.svg "Relativity") Relativity 4.5/5(653) ](https://www.g2.com/products/relativity/reviews) [ ![Logikcull](https://images.g2crowd.com/uploads/product/hd_favicon/1d8d5033988906903be3883bef657b6f/logikcull.svg "Logikcull") Logikcull 4.7/5(517) ](https://www.g2.com/products/logikcull/reviews) [ View All Alternatives ](https://www.g2.com/products/nextpoint/competitors/alternatives) ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") AL Verified User in Legal Services Small-Business (50 or fewer emp.) 9/14/2021 "Above and beyond expectations" 5/5 What do you like best about Nextpoint? Responsive support, intuitive interface, simple, quick endorsement of documents. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? Inability to search through, and toggle between search text in the image layer of a document when reviewing. Additionally, the option to perform bulk updates to custom picklist fields without overwriting field contents is needed. Currently, when a bulk update to a custom picklist field is applied to two or more documents, any existing data in those picklists will be overwritten. I'd like the option, of what I've seen referred to as a "Fill Overlay/Update", where only picklist options that are blank are affected by the bulk update, and any existing data is left as is. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? I've been able to produce and endorse documents far more quickly. The pricing model allows us to work with massive amounts of data at low cost. The ability to customize the coding fields is a vast improvement over our previous e-discovery vendor. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Mid-Market (51-1000 emp.) 9/23/2021 "Best tool available for deposition designations!" 4.5/5 What do you like best about Nextpoint? Easy to use. I especially like the color coding of issues Review collected by and hosted on G2.com. What do you dislike about Nextpoint? I wish the deposition transcripts would scroll through, instead of only page by page clicking Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? Eliminates confusion when designating deposition testimony. Produces extremely useful reports quickly. Review collected by and hosted on G2.com. Show More 3/23/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CP Carol P. Senior Paralegal 10/28/2021 "Nextpoint Review" 5/5 What do you like best about Nextpoint? Nextpoint is a great program. It OCRs documents, it is cost-effective with data, it is on the cloud so I can be productive anywhere and not need to be in the office for long hours. The support team is helpful. And finally, the training videos - excellent step-by-step guidance. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? I wouldn't say dislike, but more of a burden - when uploading documents into the file room, we are doing so in an organized and structured form; however, when we import into the database, all that organization is lost. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? Nextpoint has helped with a time-efficient method to review large amounts of documents and produce documents quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Small-Business (50 or fewer emp.) 9/14/2021 "Makes so much sense!" 5/5 What do you like best about Nextpoint? I like being able to search for specific words or phrases, and seeing all documents where those terms may appear (even handwritten documents). I also love that there is a log of who opens exports and when, once exports are shared. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? It can be overwhelming at first, and the folder structure is not entirely intuitive at first (how a single document can be in multiple folders). But once you figure it out, it's actually amazing - no duplicating documents, and you're able to find a document in any of the places you would want it to be! Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? I use Nextpoint to produce documents. It's useful to have a record of who is receiving what documents and when - and there's always automatic documentation showing this history. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Steven S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven S.") SS Steven S. Paralegal Small-Business (50 or fewer emp.) 9/16/2021 "NextPoint is a Robust Platform for Discovery and Document Storage" 4/5 What do you like best about Nextpoint? The first thing that I love is that documents are automatically OCR'd during upload. Not having to OCR what can be thousands of documents from a client or attorney is such a hassle and the automatic function is great. I also love the features for redaction which is as simple as drawing a box over what you want gone. The folder and search system takes a bit of effort to master but is very detailed when you need it. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? Not viewing native files is a problem but I have been assured that they are slowly rolling out a native file viewer eventually. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? The NextPoint database allows for vast storage for multiple cases and makes looking through discovery way easier than it used to be. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AM Anand M. Small-Business (50 or fewer emp.) 11/11/2020 "Fast and Efficient E-Discovery Software" 5/5 What do you like best about Nextpoint? Nextpoint's speed surpasses most other e-discovery software and I have yet to see another vendor that can match or come close to its pricing. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? There are some aspects that require technical expertise and it is not as user-friendly as some other options. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? Using it for e-discovery needs and very helpful to provide price predictability to our clients. Review collected by and hosted on G2.com. Show More 11/11/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JS Jennie S. Small-Business (50 or fewer emp.) 11/5/2020 "Very informative for someone who's new at this program" 4.5/5 What do you like best about Nextpoint? I liked the realtime illustrations of walking through the features and different ways to receive, review and produce documents. Since there's so many different ways of viewing documents, I liked the explanation and the pace (it wasnt done in a rush) Review collected by and hosted on G2.com. What do you dislike about Nextpoint? I dont feel like there's anything I dont dislike so far. I feel more of these type sessions would be beneficial since there's always new ways to handle reviews, production, etc. Review collected by and hosted on G2.com. Recommendations to others considering Nextpoint: No other recommendations I can think of at this moment Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? I realized that Nextpoint is definitely user friendly especially for someone like me but I am still feeling a little overwhelmed since it is a brand new program for someone like me that's new to this Review collected by and hosted on G2.com. Show More 3/11/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Small-Business (50 or fewer emp.) 9/16/2021 "Excellent SAAS option for end-to-end eDiscovery" 5/5 What do you like best about Nextpoint? Very user friendly. Allows me to run a case from start to finish. Solid technical support when needed. Pricing is very competitive and not GB-based. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? I don't dislike anything. User-friendly improvements are being made all the time. Review collected by and hosted on G2.com. Recommendations to others considering Nextpoint: A great choice for law firms looking for an end-to-end eDiscovery platform that is easy to use and allows you to control eDiscovery costs. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? Processing large incoming and outgoing productions. Attorneys like the user-friendly review platform. Controlling eDiscovery costs for our firm and clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") AL Verified User in Law Practice Small-Business (50 or fewer emp.) 11/18/2020 "User-friendly platform and helpful support staff." 5/5 What do you like best about Nextpoint? The support services, particularly Krista Hylbak, are incredibly helpful. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? Price increases and poor options for formatting redactions. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? Not applicable. Review collected by and hosted on G2.com. Show More 12/20/2021 Current UserValidated ReviewerSource: Seller invite ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Mid-Market (51-1000 emp.) 9/9/2021 "Underwhelmed" 1/5 What do you like best about Nextpoint? It has a relatively straightforward and easy to understand main interface. Review collected by and hosted on G2.com. What do you dislike about Nextpoint? Not many features. Tagging and folders are pretty rudimentary, and it's very hard to organize and efficiently review duplicated documents. Also the search syntax is very simplistic. Review collected by and hosted on G2.com. What problems is Nextpoint solving and how is that benefiting you? I use Nextpoint for document review in litigation. Review collected by and hosted on G2.com. 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