# Top 10 Upcall Alternatives & Competitors (1)4.5 out of 5 Reviewers exploring Upcall often also consider these top-rated options in the same software category. Call Center Infrastructure (CCI) Software is used by teams seeking sophisticated, easily administered platforms with features like ai text-to-speech, call back, and mobile access, according to G2 reviews. In most cases, users compare alternatives based on reliability and ease of use. The best overall alternative to Upcall is [Talkdesk](https://www.g2.com/products/talkdesk/reviews), rated ~4.4 stars on G2 from 2477+ reviewers. It is frequently praised for efficiency and helpful. Other well-known alternatives to Upcall are: - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) – known for automation and efficiency (G2 star rating ~4.5) - [Nextiva](https://www.g2.com/products/nextiva/reviews) – highly rated for customer support and helpful (G2 star rating ~4.5) - [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) – offers efficiency and helpful (G2 star rating ~4.3) - [UJET](https://www.g2.com/products/ujet/reviews) – best suited for teams that need efficiency and helpful (G2 star rating ~4.7) Browse top options below. Based on G2 review data, Upcall is most commonly used in industries like [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Contact Center Software](https://www.g2.com/categories/contact-center), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents). Compare user ratings by vertical to find the best fit. ## Best Paid & Free Alternatives to Upcall - Talkdesk - Automation Anywhere Agentic Process Automation - Nextiva - NICE CXone - UJET - JustCall - Close - CloudTalk ## Top 10 Alternatives to Upcall Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Upcall stacks up to the competition, check reviews from current & previous users in industries like Architecture & Planning, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png "Product Avatar Image") ](https://www.g2.com/products/talkdesk/reviews) [ Talkdesk ](https://www.g2.com/products/talkdesk/reviews) By [Talkdesk](https://www.g2.com/sellers/talkdesk) [ 4.4/5(2,568) ](https://www.g2.com/products/talkdesk/reviews#reviews) Product Description Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. Categories in common with Upcall: [ Call Center Infrastructure (CCI) ](/categories/call-center-infrastructure-cci) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/1d0092c590238189e14320421b5331dc/automation-anywhere-agentic-process-automation.png "Product Avatar Image") ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ Automation Anywhere Agentic Process Automation ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) By [Automation Anywhere](https://www.g2.com/sellers/automation-anywhere) [ 4.5/5(5,623) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews#reviews) Product Description Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise. Categories in common with Upcall: [ Call Center Infrastructure (CCI) ](/categories/call-center-infrastructure-cci) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") ](https://www.g2.com/products/nextiva/reviews) [ Nextiva ](https://www.g2.com/products/nextiva/reviews) By [Nextiva](https://www.g2.com/sellers/nextiva) [ 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews#reviews) Product Description The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere. Categories in common with Upcall: [ Call Center Infrastructure (CCI) ](/categories/call-center-infrastructure-cci) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/927f66d37532def5fb7c634b71671819/nice-cxone.jpg "Product Avatar Image") ](https://www.g2.com/products/nice-cxone/reviews) [ NICE CXone ](https://www.g2.com/products/nice-cxone/reviews) By [NiCE](https://www.g2.com/sellers/nice) [ 4.3/5(1,730) ](https://www.g2.com/products/nice-cxone/reviews#reviews) Product Description NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. Categories in common with Upcall: [ Call Center Infrastructure (CCI) ](/categories/call-center-infrastructure-cci) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/77bab5567c0211630a9121dfb2bd04ed/ujet.png "Product Avatar Image") ](https://www.g2.com/products/ujet/reviews) [ UJET ](https://www.g2.com/products/ujet/reviews) By [UJET](https://www.g2.com/sellers/ujet) [ 4.7/5(1,130) ](https://www.g2.com/products/ujet/reviews#reviews) Product Description UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world. Categories in common with Upcall: [ Call Center Infrastructure (CCI) ](/categories/call-center-infrastructure-cci) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/cbc021f5549f2da1c3cff578a375735f/saas-labs-justcall.png "Product Avatar Image") ](https://www.g2.com/products/saas-labs-justcall/reviews) [ JustCall ](https://www.g2.com/products/saas-labs-justcall/reviews) By [Saas Labs](https://www.g2.com/sellers/saas-labs) [ 4.3/5(2,393) ](https://www.g2.com/products/saas-labs-justcall/reviews#reviews) Product Description JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries Categories in common with Upcall: [ Call Center Infrastructure (CCI) ](/categories/call-center-infrastructure-cci) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/f1d919f829e98cf3fab60428e4540e0a/close.png "Product Avatar Image") ](https://www.g2.com/products/close/reviews) [ Close ](https://www.g2.com/products/close/reviews) By [Close](https://www.g2.com/sellers/close) [ 4.7/5(2,068) ](https://www.g2.com/products/close/reviews#reviews) Product Description Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry! Categories in common with Upcall: [ Call Center Infrastructure (CCI) ](/categories/call-center-infrastructure-cci) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/3a787194b190f530da1bb58924ec8044/cloudtalk.png "Product Avatar Image") ](https://www.g2.com/products/cloudtalk/reviews) [ CloudTalk ](https://www.g2.com/products/cloudtalk/reviews) By [CloudTalk](https://www.g2.com/sellers/cloudtalk) [ 4.4/5(1,851) ](https://www.g2.com/products/cloudtalk/reviews#reviews) Product Description CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call. Categories in common with Upcall: [ Call Center Infrastructure (CCI) ](/categories/call-center-infrastructure-cci) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") ](https://www.g2.com/products/aircall/reviews) [ Aircall ](https://www.g2.com/products/aircall/reviews) By [Aircall](https://www.g2.com/sellers/aircall) [ 4.4/5(1,639) ](https://www.g2.com/products/aircall/reviews#reviews) Product Description Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more. Categories in common with Upcall: [ Call Center Infrastructure (CCI) ](/categories/call-center-infrastructure-cci) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png "Product Avatar Image") ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ Genesys Cloud CX ](https://www.g2.com/products/genesys-cloud-cx/reviews) By [Genesys](https://www.g2.com/sellers/genesys) [ 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews#reviews) Product Description The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. 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