# Top 10 Ultatel Alternatives & Competitors (53)4.7 out of 5 Reviewers exploring Ultatel often also consider these top-rated options in the same software category. VoIP Providers is used by teams seeking easy to use, quick platforms with features like voip number, software pairing, and screen sharing, according to G2 reviews. When comparing Ultatel with other tools, reviewers most often evaluate calls and features as key differentiators. The best overall alternative to Ultatel is [RingEX](https://www.g2.com/products/ringex/reviews), rated ~4.2 stars on G2 from 1389+ reviewers. It is frequently praised for customer support and phone calls. Other well-known alternatives to Ultatel are: - [Nextiva](https://www.g2.com/products/nextiva/reviews) – known for customer support and helpful (G2 star rating ~4.5) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) – highly rated for customer support and easy setup (G2 star rating ~4.4) - [8x8 Work](https://www.g2.com/products/8x8-work/reviews) – offers easy communication and customer support (G2 star rating ~4.2) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) – best suited for teams that need call management and helpful (G2 star rating ~4.4) Browse top options below. Based on G2 review data, Ultatel is most commonly used in industries like [VoIP Providers](https://www.g2.com/categories/voip-providers), [Contact Center Software](https://www.g2.com/categories/contact-center), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms). Compare user ratings by vertical to find the best fit. [Get Price](/products/ultatel/software_advice_form_fill/new) ## Top 10 Alternatives to Ultatel Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Ultatel stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Construction, and Airlines/Aviation, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") ](https://www.g2.com/products/ringex/reviews) [ RingEX ](https://www.g2.com/products/ringex/reviews) By [RingCentral](https://www.g2.com/sellers/ringcentral) [ 4.2/5(1,427) ](https://www.g2.com/products/ringex/reviews#reviews) Product Description AI-powered communications that redefines customer engagement for modern teams. Reviewers say compared to Ultatel, RingEX is: Slower to reach roi Categories in common with Ultatel: [ VoIP Providers ](/categories/voip-providers)[ Video Conferencing ](/categories/video-conferencing)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") ](https://www.g2.com/products/nextiva/reviews) [ Nextiva ](https://www.g2.com/products/nextiva/reviews) By [Nextiva](https://www.g2.com/sellers/nextiva) [ 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews#reviews) Product Description The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere. Reviewers say compared to Ultatel, Nextiva is: Slower to reach roi Categories in common with Ultatel: [ VoIP Providers ](/categories/voip-providers)[ Contact Center ](/categories/contact-center)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") ](https://www.g2.com/products/goto-connect/reviews) [ GoTo Connect ](https://www.g2.com/products/goto-connect/reviews) By [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) [ 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews#reviews) Product Description GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service Reviewers say compared to Ultatel, GoTo Connect is: Slower to reach roi Categories in common with Ultatel: [ VoIP Providers ](/categories/voip-providers)[ Contact Center ](/categories/contact-center)[ UCaaS Platforms ](/categories/ucaas-platforms) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") ](https://www.g2.com/products/8x8-work/reviews) [ 8x8 Work ](https://www.g2.com/products/8x8-work/reviews) By [8x8](https://www.g2.com/sellers/8x8-b9e3382c-67d1-49f2-8c30-310d1ee608a0) [ 4.2/5(932) ](https://www.g2.com/products/8x8-work/reviews#reviews) Product Description 8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner. Reviewers say compared to Ultatel, 8x8 Work is: Slower to reach roi Categories in common with Ultatel: [ VoIP Providers ](/categories/voip-providers)[ Video Conferencing ](/categories/video-conferencing)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image") ](https://www.g2.com/products/dialpad-connect/reviews) [ Dialpad Connect ](https://www.g2.com/products/dialpad-connect/reviews) By [Dialpad](https://www.g2.com/sellers/dialpad) [ 4.4/5(4,201) ](https://www.g2.com/products/dialpad-connect/reviews#reviews) Product Description Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Reviewers say compared to Ultatel, Dialpad Connect is: Slower to reach roi Categories in common with Ultatel: [ VoIP Providers ](/categories/voip-providers)[ Video Conferencing ](/categories/video-conferencing)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e78e85ce0503199a7cf4cf2dca2a12a5/crexendo.jpg "Product Avatar Image") ](https://www.g2.com/products/crexendo/reviews) [ Crexendo ](https://www.g2.com/products/crexendo/reviews) By [Crexendo Business Solutions](https://www.g2.com/sellers/crexendo-business-solutions) [ 4.9/5(356) ](https://www.g2.com/products/crexendo/reviews#reviews) Product Description Crexendo is fully committed to the reliability and security of our cloud systems. Starting with a world-class data center featuring multiple levels of redundancy and the highest level of security defenses, every facet of our development is benchmarked against the maximum security and reliability standards. Crexendo is PCI Compliant, and is a registered CLEC across the United States and Canada. Reviewers say compared to Ultatel, Crexendo is: Slower to reach roi Easier to admin Easier to do business with Categories in common with Ultatel: [ VoIP Providers ](/categories/voip-providers)[ Contact Center ](/categories/contact-center)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") ](https://www.g2.com/products/3cx/reviews) [ 3CX ](https://www.g2.com/products/3cx/reviews) By [3CX](https://www.g2.com/sellers/3cx) [ 4.4/5(547) ](https://www.g2.com/products/3cx/reviews#reviews) Product Description 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution. Reviewers say compared to Ultatel, 3CX is: Slower to reach roi Categories in common with Ultatel: [ VoIP Providers ](/categories/voip-providers)[ Contact Center ](/categories/contact-center)[ Video Conferencing ](/categories/video-conferencing)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/917c01ac129af4bf1d36e92daeb29509/intermedia-unite.png "Product Avatar Image") ](https://www.g2.com/products/intermedia-unite/reviews) [ Intermedia Unite ](https://www.g2.com/products/intermedia-unite/reviews) By [Intermedia](https://www.g2.com/sellers/intermedia) [ 4.5/5(522) ](https://www.g2.com/products/intermedia-unite/reviews#reviews) Product Description Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity. Reviewers say compared to Ultatel, Intermedia Unite is: Slower to reach roi Categories in common with Ultatel: [ VoIP Providers ](/categories/voip-providers)[ Video Conferencing ](/categories/video-conferencing)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/333d84f771a77f2d8c628aef2bcea65b/vonage-business-communications.png "Product Avatar Image") ](https://www.g2.com/products/vonage-business-communications/reviews) [ Vonage Business Communications ](https://www.g2.com/products/vonage-business-communications/reviews) By [Vonage](https://www.g2.com/sellers/vonage) [ 4.3/5(503) ](https://www.g2.com/products/vonage-business-communications/reviews#reviews) Product Description Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice. Reviewers say compared to Ultatel, Vonage Business Communications is: Slower to reach roi Categories in common with Ultatel: [ VoIP Providers ](/categories/voip-providers)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e4029f90aa02b12ad570377a645f5ed9/zoom-workplace.png "Product Avatar Image") ](https://www.g2.com/products/zoom-workplace/reviews) [ Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) By [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) [ 4.5/5(56,556) ](https://www.g2.com/products/zoom-workplace/reviews#reviews) Product Description Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost. Reviewers say compared to Ultatel, Zoom Workplace is: Slower to reach roi Categories in common with Ultatel: [ Video Conferencing ](/categories/video-conferencing)[ UCaaS Platforms ](/categories/ucaas-platforms) ## Ultatel Alternatives FAQs Generated using AI ### How does Ultatel compare to Nextiva? According to G2 data, [Ultatel](https://www.g2.com/products/ultatel/reviews) holds a higher average rating of 4.7/5 across 51 reviews compared to [Nextiva](https://www.g2.com/products/nextiva/reviews)'s 4.5/5 from 3,569 reviews. Ultatel leads Nextiva by 0.4 points in "Better at Meeting Requirements" (9.4 vs 9.0), 0.7 points in "More Usable" (9.4 vs 8.7), 0.9 points in "Easier to Set Up" (9.3 vs 8.4), 0.5 points in "Better at Support" (9.5 vs 9.0), and 0.5 points in "Easier to Do Business With" (9.3 vs 8.8). Nextiva scores slightly higher by 0.3 points in "Easier to Admin" (8.6 vs 8.9 for Ultatel). Users praise Ultatel for its excellent customer support (7 mentions), reliability (5 mentions), ease of use (4 mentions), and quick setup (3 mentions). Nextiva is recognized for its extensive customer support (127 mentions), ease of use (117 mentions), and helpfulness (104 mentions). Ultatel users highlight simpler setup and more responsive support, while Nextiva users appreciate its integrated communication platform and scalability. Pricing is noted as more reasonable for Ultatel, with multiple reviews citing cost savings as a switching reason. Overall, Ultatel offers a more straightforward, user-friendly experience with superior support, while Nextiva provides a robust, scalable platform with a larger user base but with some complexity and cost concerns. ### What are the best alternatives to Ultatel? The best alternatives to Ultatel based on G2 user review data are [Nextiva](https://www.g2.com/products/nextiva/reviews) with a 4.5-star rating across 3,569 reviews, [RingEX](https://www.g2.com/products/ringex/reviews) rated 4.2 stars with 1,371 reviews, [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) at 4.4 stars with 1,415 reviews, and [8x8 Work](https://www.g2.com/products/8x8-work/reviews) with 4.2 stars from 928 reviews. These alternatives have significantly larger review volumes and strong user satisfaction scores, indicating broad adoption and positive user experiences. ### Which VoIP Providers tools do reviewers recommend instead of Ultatel? Reviewers recommend [Nextiva](https://www.g2.com/products/nextiva/reviews) for its comprehensive AI-powered communications platform, excellent customer support with 127 mentions, ease of use (117 mentions), and reliable call quality (50 mentions). [RingEX](https://www.g2.com/products/ringex/reviews) is favored for its ease of use (195 mentions), helpful customer support (124 mentions), and strong integration capabilities with tools like Salesforce and Microsoft Teams. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) is praised for its simple setup (40 mentions), reliability (44 mentions), and user-friendly interface (33 mentions). [8x8 Work](https://www.g2.com/products/8x8-work/reviews) is recommended for its unified communication platform combining voice, messaging, meetings, and contact center features, ease of use (110 mentions), and reliable call quality (55 mentions). These providers are recognized for scalable, feature-rich solutions that enhance business communication and customer engagement compared to Ultatel. ### Why do users choose Nextiva over Ultatel? Users choose [Nextiva](https://www.g2.com/products/nextiva/reviews) over Ultatel primarily for its comprehensive, integrated communication platform that combines voice, messaging, video, and customer engagement applications within a single product. Nextiva's scalability supports businesses with multiple locations and large teams, with users noting smooth operation across devices and reliable call quality. The platform's AI-assisted call routing and advanced call flow features enhance customer experience and operational efficiency. Nextiva's extensive feature set, including voicemail-to-email, call recording, and CRM integration, appeals to users seeking a unified communications solution. Additionally, Nextiva's 24/7 support and knowledgeable teams provide confidence during onboarding and ongoing use. Despite some reports of complexity and higher pricing, users value Nextiva's ability to streamline communication workflows, support remote work, and offer flexibility in device usage. The platform's reliability and consistent performance over years of use make it a preferred choice for organizations needing a robust, all-in-one communication system that can grow with their needs. These factors, combined with positive long-term user experiences and strong customer service, drive users to select Nextiva over Ultatel. ### Explore Articles [ What solution integrates incident management with ITSM tools? ](https://www.g2.com/discussions/what-solution-integrates-incident-management-with-itsm-tools) [ What ETO ERP platforms are genuinely affordable for a 20-50 person custom fabrication shop that cannot justify an SAP-level investment but has outgrown QuickBooks? ](https://www.g2.com/discussions/what-eto-erp-platforms-are-genuinely-affordable-for-a-20-50-person-custom-fabrication-shop-that-cannot-justify-an-sap-level-investment-but-has-outgrown-quickbooks) [ Stratix Corporation vs IBM Managed Mobility Services for distributed remote teams: which managed mobility services platform delivers the fastest time to value for teams that cannot afford a long ramp-up? ](https://www.g2.com/discussions/stratix-corporation-vs-ibm-managed-mobility-services-for-distributed-remote-teams-which-managed-mobility-services-platform-delivers-the-fastest-time-to-value-for-teams-that-cannot-afford-a-long-ramp-up%20) [ digital experience companies ](https://www.g2.com/discussions/finding-digital-experience-companies-any-experience) [ Which insurance suites enable faster product launches through flexible configuration and modularity for insurance operations teams? ](https://www.g2.com/discussions/which-insurance-suites-enable-faster-product-launches-through-flexible-configuration-and-modularity-for-insurance-operations-teams) [ Best enterprise risk management software in 2025 ](https://www.g2.com/discussions/what-are-the-best-enterprise-risk-management-erm-software-for-businesses-in-2025) ### Spotlight Categories [ Electronic Data Interchange (EDI) Software ](https://www.g2.com/categories/electronic-data-interchange-edi) [ Performance Management Software ](https://www.g2.com/categories/performance-management) [ Experience Management Software ](https://www.g2.com/categories/experience-management)