# Top 10 Intermedia Unite Alternatives & Competitors (522)4.5 out of 5 Reviewers exploring Intermedia Unite often also consider these top-rated options in the same software category. UCaaS Platforms is used by teams seeking reliable, easy to use platforms with features like calendaring, native collaboration, and tenancy flexibility, according to G2 reviews. When comparing Intermedia Unite with other tools, reviewers most often evaluate customer service and communication as key differentiators. The best overall alternative to Intermedia Unite is [RingEX](https://www.g2.com/products/ringex/reviews), rated ~4.2 stars on G2 from 1389+ reviewers. It is frequently praised for customer support and phone calls. Other well-known alternatives to Intermedia Unite are: - [Nextiva](https://www.g2.com/products/nextiva/reviews) – known for customer support and helpful (G2 star rating ~4.5) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) – highly rated for customer support and easy setup (G2 star rating ~4.4) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) – offers meetings and video conferencing (G2 star rating ~4.5) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) – best suited for teams that need call management and helpful (G2 star rating ~4.4) Browse top options below. Based on G2 review data, Intermedia Unite is most commonly used in industries like [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [VoIP Providers](https://www.g2.com/categories/voip-providers), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing). Compare user ratings by vertical to find the best fit. ## Best Paid & Free Alternatives to Intermedia Unite - RingEX - Nextiva - GoTo Connect - Zoom Workplace - Dialpad Connect - 3CX - Vonage Business Communications - Microsoft Teams ## Top 10 Alternatives to Intermedia Unite Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Intermedia Unite stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Marketing and Advertising, and Insurance, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image") ](https://www.g2.com/products/ringex/reviews) [ RingEX ](https://www.g2.com/products/ringex/reviews) By [RingCentral](https://www.g2.com/sellers/ringcentral) [ 4.2/5(1,429) ](https://www.g2.com/products/ringex/reviews#reviews) Product Description AI-powered communications that redefines customer engagement for modern teams. Reviewers say compared to Intermedia Unite, RingEX is: Slower to reach roi More expensive Categories in common with Intermedia Unite: [ VoIP Providers ](/categories/voip-providers)[ Video Conferencing ](/categories/video-conferencing)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") ](https://www.g2.com/products/nextiva/reviews) [ Nextiva ](https://www.g2.com/products/nextiva/reviews) By [Nextiva](https://www.g2.com/sellers/nextiva) [ 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews#reviews) Product Description The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere. Reviewers say compared to Intermedia Unite, Nextiva is: Slower to reach roi More expensive Better at support Categories in common with Intermedia Unite: [ VoIP Providers ](/categories/voip-providers)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image") ](https://www.g2.com/products/goto-connect/reviews) [ GoTo Connect ](https://www.g2.com/products/goto-connect/reviews) By [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) [ 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews#reviews) Product Description GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service Reviewers say compared to Intermedia Unite, GoTo Connect is: Slower to reach roi Better at support Better at meeting requirements Categories in common with Intermedia Unite: [ VoIP Providers ](/categories/voip-providers)[ UCaaS Platforms ](/categories/ucaas-platforms) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e4029f90aa02b12ad570377a645f5ed9/zoom-workplace.png "Product Avatar Image") ](https://www.g2.com/products/zoom-workplace/reviews) [ Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) By [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) [ 4.5/5(56,556) ](https://www.g2.com/products/zoom-workplace/reviews#reviews) Product Description Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost. Reviewers say compared to Intermedia Unite, Zoom Workplace is: Slower to reach roi Better at meeting requirements Easier to set up Categories in common with Intermedia Unite: [ Video Conferencing ](/categories/video-conferencing)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image") ](https://www.g2.com/products/dialpad-connect/reviews) [ Dialpad Connect ](https://www.g2.com/products/dialpad-connect/reviews) By [Dialpad](https://www.g2.com/sellers/dialpad) [ 4.4/5(4,201) ](https://www.g2.com/products/dialpad-connect/reviews#reviews) Product Description Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Reviewers say compared to Intermedia Unite, Dialpad Connect is: Slower to reach roi More usable Better at meeting requirements Categories in common with Intermedia Unite: [ VoIP Providers ](/categories/voip-providers)[ Video Conferencing ](/categories/video-conferencing)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") ](https://www.g2.com/products/3cx/reviews) [ 3CX ](https://www.g2.com/products/3cx/reviews) By [3CX](https://www.g2.com/sellers/3cx) [ 4.4/5(547) ](https://www.g2.com/products/3cx/reviews#reviews) Product Description 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution. Reviewers say compared to Intermedia Unite, 3CX is: Better at meeting requirements Categories in common with Intermedia Unite: [ VoIP Providers ](/categories/voip-providers)[ Video Conferencing ](/categories/video-conferencing)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/333d84f771a77f2d8c628aef2bcea65b/vonage-business-communications.png "Product Avatar Image") ](https://www.g2.com/products/vonage-business-communications/reviews) [ Vonage Business Communications ](https://www.g2.com/products/vonage-business-communications/reviews) By [Vonage](https://www.g2.com/sellers/vonage) [ 4.3/5(503) ](https://www.g2.com/products/vonage-business-communications/reviews#reviews) Product Description Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice. Reviewers say compared to Intermedia Unite, Vonage Business Communications is: Slower to reach roi Better at meeting requirements Better at support Categories in common with Intermedia Unite: [ VoIP Providers ](/categories/voip-providers)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image") ](https://www.g2.com/products/microsoft-teams/reviews) [ Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews) By [Microsoft](https://www.g2.com/sellers/microsoft) [ 4.4/5(19,257) ](https://www.g2.com/products/microsoft-teams/reviews#reviews) Product Description Microsoft Teams is a comprehensive collaboration platform developed by Microsoft, designed to streamline communication and teamwork within organizations. It integrates chat, video conferencing, file storage, and application integration into a single interface, facilitating seamless collaboration across various devices and operating systems. As part of the Microsoft 365 suite, Teams enhances productivity by providing a centralized hub for team interactions and project management. Key Features and Functionality: - Chat and Messaging: Facilitates real-time text communication with individuals or groups, supporting rich text, emojis, stickers, and GIFs. - Video Conferencing: Offers high-quality video meetings with features like screen sharing, custom backgrounds, and live captions, accommodating both small team huddles and large webinars. - File Sharing and Collaboration: Enables secure file storage and sharing through integration with OneDrive and SharePoint, allowing multiple users to co-author documents simultaneously. - Integration with Applications: Supports integration with a wide range of Microsoft and third-party applications, enhancing workflow efficiency by bringing various tools into one platform. - Security and Compliance: Provides enterprise-grade security measures, including data encryption for meetings, chats, calls, and files, ensuring compliance with industry standards. Primary Value and Solutions Provided: Microsoft Teams addresses the challenges of modern workplace collaboration by unifying communication channels, reducing the need for multiple disparate tools. It enhances team productivity by centralizing resources, facilitating real-time collaboration, and ensuring secure information sharing. By integrating with the broader Microsoft 365 ecosystem, Teams offers a cohesive environment that supports remote work, hybrid teams, and in-person collaboration, adapting to the diverse needs of today's workforce. Reviewers say compared to Intermedia Unite, Microsoft Teams is: Easier to set up Better at meeting requirements Categories in common with Intermedia Unite: [ Video Conferencing ](/categories/video-conferencing) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/134c91bb90489a69dad41d269f19787f/8x8-work.png "Product Avatar Image") ](https://www.g2.com/products/8x8-work/reviews) [ 8x8 Work ](https://www.g2.com/products/8x8-work/reviews) By [8x8](https://www.g2.com/sellers/8x8-b9e3382c-67d1-49f2-8c30-310d1ee608a0) [ 4.2/5(932) ](https://www.g2.com/products/8x8-work/reviews#reviews) Product Description 8x8 Work offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner. Reviewers say compared to Intermedia Unite, 8x8 Work is: Slower to reach roi Categories in common with Intermedia Unite: [ VoIP Providers ](/categories/voip-providers)[ Video Conferencing ](/categories/video-conferencing)[ UCaaS Platforms ](/categories/ucaas-platforms) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") ](https://www.g2.com/products/quo-quo/reviews) [ Quo ](https://www.g2.com/products/quo-quo/reviews) By [Quo](https://www.g2.com/sellers/quo) [ 4.7/5(3,399) ](https://www.g2.com/products/quo-quo/reviews#reviews) Product Description Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. Reviewers say compared to Intermedia Unite, Quo is: Better at support Easier to admin More usable Categories in common with Intermedia Unite: [ VoIP Providers ](/categories/voip-providers) ## Intermedia Unite Alternatives FAQs Generated using AI ### How does Intermedia Unite compare to RingEX? According to G2 data, [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) holds a higher average rating of 4.5/5 across 520 reviews compared to RingEX's 4.2/5 from 1,371 reviews. Intermedia Unite leads in key dimension scores such as Ease of Setup (9.0 vs 8.2), Ease of Admin (9.0 vs 8.3), Support (8.7 vs 8.0), and Usability (9.0 vs 8.6), with deltas ranging from 0.4 to 0.8 points. Conversely, RingEX offers unique features like Whiteboarding, which Intermedia Unite lacks, while Intermedia Unite provides Tenancy Flexibility and Voicemail to SMS, absent in RingEX. User sentiment highlights Intermedia Unite's strengths in customer support (14 mentions), ease of use (14 mentions), and reliability (9 mentions), whereas RingEX is praised for ease of use (195 mentions), customer support (124 mentions), and feature richness (100 mentions). Overall, Intermedia Unite is favored for its superior ease of setup, administration, and support, while RingEX is recognized for its broader feature set and integration capabilities. ### What are the best alternatives to Intermedia Unite? The best alternatives to Intermedia Unite include [RingEX](https://www.g2.com/products/ringex/reviews) (4.2/5 with 1,371 reviews), [Nextiva](https://www.g2.com/products/nextiva/reviews) (4.5/5 with 3,568 reviews), [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) (4.4/5 with 1,415 reviews), [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) (4.5/5 with 56,418 reviews), [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) (4.4/5 with 4,168 reviews), [3CX](https://www.g2.com/products/3cx/reviews) (4.4/5 with 547 reviews), [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) (4.3/5 with 502 reviews), [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) (4.4/5 with 19,059 reviews), [8x8 Work](https://www.g2.com/products/8x8-work/reviews) (4.2/5 with 927 reviews), and [Quo](https://www.g2.com/products/quo-quo/reviews) (4.7/5 with 3,377 reviews). These alternatives offer a range of features, scalability, and user experiences that complement or exceed those of Intermedia Unite. ### What features do alternatives offer that Intermedia Unite does not? Intermedia Unite lacks native whiteboarding capabilities, a feature available in alternatives such as RingEX, Dialpad Connect, 3CX, and 8x8 Work. Additionally, Intermedia Unite has limited advanced customization options for webinars and less extensive AI-powered meeting enhancements compared to competitors like Zoom Workplace and Dialpad Connect. It also shows less integration flexibility and fewer AI-driven analytics and engagement tracking features than some alternatives. ### Which UCaaS Platforms tools do reviewers recommend instead of Intermedia Unite? Reviewers recommend several UCaaS platforms over Intermedia Unite based on G2 data. [RingEX](https://www.g2.com/products/ringex/reviews) is praised for its AI-powered communications, seamless integrations, and reliability. [Nextiva](https://www.g2.com/products/nextiva/reviews) is favored for its excellent customer support, AI-driven customer engagement, and ease of use. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) stands out for its simple setup, scalability, and award-winning support. [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) is highly rated for its usability, AI companion features, and reliable video quality. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) is noted for its AI-powered call transcription and real-time insights. [3CX](https://www.g2.com/products/3cx/reviews) is recommended for its cost-effectiveness, flexibility, and ease of administration. [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) is valued for its reliable service and customer support. [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) is favored for its comprehensive collaboration features and Microsoft 365 integration. [8x8 Work](https://www.g2.com/products/8x8-work/reviews) is appreciated for its unified platform and ease of use. Lastly, [Quo](https://www.g2.com/products/quo-quo/reviews) is highly rated for its user-friendly interface, AI capabilities, and excellent customer support. These platforms consistently outperform Intermedia Unite in meeting requirements, usability, setup ease, and support according to G2 reviews. ### Why do users choose RingEX over Intermedia Unite? Users choose [RingEX](https://www.g2.com/products/ringex/reviews) over Intermedia Unite primarily for its comprehensive all-in-one communication platform that integrates phone calls, messaging, video meetings, and fax into a single interface, simplifying workflows. RingEX's ease of use is highly rated with 195 mentions, and its customer support is frequently described as knowledgeable and responsive, with 124 positive mentions. The platform's AI features, such as automated call note-taking and AI receptionist, are significant draws, enhancing productivity and call management. RingEX also offers seamless integration with popular CRMs like Salesforce and Microsoft Teams, which users find valuable for streamlining operations. Additionally, users appreciate RingEX's flexibility in device usage, allowing calls and messages across desktop, mobile, and desk phones, supporting remote and hybrid work environments. Despite some reports of complex setup and occasional interface clutter, the overall user experience and feature richness make RingEX a preferred choice for businesses seeking a unified, scalable communication solution with advanced capabilities and strong integration options. ### Explore Articles [ Which web server accelerators are highest rated for high-traffic e-commerce platforms needing enterprise-grade performance? ](https://www.g2.com/discussions/which-web-server-accelerators-are-highest-rated-for-high-traffic-e-commerce-platforms-needing-enterprise-grade-performance) [ Which 3D rendering software is best for animation studios that need fast render times and reliable support without a pipeline built around a single expensive tool? ](https://www.g2.com/discussions/which-3d-rendering-software-is-best-for-animation-studios-that-need-fast-render-times-and-reliable-support-without-a-pipeline-built-around-a-single-expensive-tool) [ What's the top-rated hard drive cloning software for businesses that need to clone multiple PCs fast? ](https://www.g2.com/discussions/what-s-the-top-rated-hard-drive-cloning-software-for-businesses-that-need-to-clone-multiple-pcs-fast) [ Which Sage Intacct partners have the strongest enterprise financial management expertise for teams looking to streamline multi-entity operations? ](https://www.g2.com/discussions/which-sage-intacct-partners-have-the-strongest-enterprise-financial-management-expertise-for-teams-looking-to-streamline-multi-entity-operations) [ Which mobile app debugging platforms are best rated by engineers for avoiding steep initial setup pain? ](https://www.g2.com/discussions/which-mobile-app-debugging-platforms-are-best-rated-by-engineers-for-avoiding-steep-initial-setup-pain) [ What are the most trusted Autodesk Construction Cloud integration partners by project managers across construction and architecture teams based on user reviews? ](https://www.g2.com/discussions/what-are-the-most-trusted-autodesk-construction-cloud-integration-partners-by-project-managers-across-construction-and-architecture-teams-based-on-user-reviews) ### Spotlight Categories [ E-Signature Software ](https://www.g2.com/categories/e-signature) [ Purchasing Software ](https://www.g2.com/categories/purchasing-software) [ Managed Detection and Response (MDR) Software ](https://www.g2.com/categories/managed-detection-and-response-mdr)