The portability of the phone system which means I can log in whether at the office or on the go. Review collected by and hosted on G2.com.

Occasionally there have been issues with the texting feature. Review collected by and hosted on G2.com.

Phone app integration with office desk phones is easy. Review collected by and hosted on G2.com.

No complaints, besides required character number for this review and that's on g2. Review collected by and hosted on G2.com.

I like that Nextiva keeps calls, messages, and meetings in one place, making work simple and fast. Review collected by and hosted on G2.com.

I dislike that Nextiva is expensive compared to other options. It can be confusing to use at first because there are many features. The setup process can take time, and sometimes the app feels slow or has small issues. Also, customer support is not always quick to respond. Review collected by and hosted on G2.com.

I love that their helpdesk is always available and super helpful. Review collected by and hosted on G2.com.

I wish that the texting feature could use the main phone number for free instead of an extra fee. Review collected by and hosted on G2.com.

“What I like most about Nextiva is the ability to read messages directly in the app instead of having to listen to long or drawn-out voicemails. It saves time and makes it easier to prioritize responses. I also appreciate the ability to block robocalls, which helps reduce unnecessary interruptions.” Review collected by and hosted on G2.com.

“I wish Nextiva included a ‘block caller’ feature directly on the physical phone, not just within the app. Having that functionality on the device itself would make it quicker and more convenient to stop unwanted calls.” Review collected by and hosted on G2.com.

I mostly like the simplicity of the program; it's very easy to use. The texting function is great for when customers can't answer the phone or don't know who is calling because I can text them to notify them of important information, and most people prefer this option, which helps with customer service. Additionally, the texting function allows photos, which is beneficial since most programs don't allow that. Review collected by and hosted on G2.com.

The call delays can be delayed, or the notification of the incoming call can be a bit delayed. Review collected by and hosted on G2.com.

Nextiva’s electronic faxing capabilities are simple to use and feel secure for companies of any size. Their customer service is also top-notch, and I would highly recommend Nextiva. Review collected by and hosted on G2.com.

There's not much to dislike about Nextiva's electronic faxing service, except for the ability to edit/add new credit card information on their website. Would recommend adding that ability for customers to ability to make changes without always needing to contact customer service. Review collected by and hosted on G2.com.

Helpful tools for admins, and the ability for the entire company to work remotely, are a real plus. It also offers broad compatibility across many devices. Overall, it’s been a pleasure to work with. Review collected by and hosted on G2.com.

Nothing really comes to mind, other than the monthly bill. Review collected by and hosted on G2.com.

I work as a Dietician & Nutritionist and help manage a small homeopathy clinic. For a while, I used Nextiva to handle clinic calls instead of taking everything on my personal number. Most calls were about appointment timing, basic queries, and follow-ups, so having one place for clinic calls helped bring more order to daily communication.

What I liked most was being able to see missed calls and return them later. During busy clinic hours, I cannot answer every call. With Nextiva, I could check who called and call back when I was free. This helped reduce small gaps in communication and made follow-ups more consistent. Keeping clinic calls separate from personal calls also felt more professional.

Getting started was simple. I did not need much setup to start using basic calling. The app felt easy to use for daily work, and call logs and voicemail were enough for my needs. I did not use advanced features, but the basic calling experience worked fine for a small clinic setup.

On some days, I checked missed calls from another device when I was not at the clinic desk. This flexibility helped me stay connected while moving between clinic work and content tasks. It made daily calling work feel less stressful.

Nextiva helped me keep clinic communication more organized. It made it easier to return missed calls, handle follow-ups on time, and keep clinic calls separate from personal calls in day-to-day work. Review collected by and hosted on G2.com.

Nothing big bothered me, but a few small things came up in regular use. At times, finding some settings took a bit of extra clicking, and the app could feel a little slow on weak internet. For a small clinic setup, the pricing also feels on the higher side. These are minor points and don’t affect the main calling work much. Review collected by and hosted on G2.com.

Its definitely amongst the top 3 VOIP providers. The call quality, minimal downtime/issues, and easy to use interface make it one of the best options for anyone needing a phone system. Review collected by and hosted on G2.com.

While it can be recognized as a top VoIP provider, its pricing is on the higher end. Also, we were unable to integrate it with the software we were using at the time to process work orders, which ultimately led us to choose a different solution. Review collected by and hosted on G2.com.