1. [Home](https://www.g2.com/)
2. ...
3. [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)
4. [XBert Discussions](https://www.g2.com/products/nextiva-xbert/discuss)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4c361df1b908470de7f9e51378049093/nextiva-xbert.png "Product Avatar Image")
](/products/nextiva-xbert/reviews)

[

XBert

](/products/nextiva-xbert/reviews)

0 ratings

XBert is an AI employee that streamlines customer communications for businesses. It answers calls, texts, and chats, identifies customer needs, takes action on requests, and transfers interactions to your team with full context preserved. Perfect for small businesses and startups looking to reduce manual communication workload, improve response times, and add 24/7 coverage without hiring additional staff. Try XBert free for 14 days. FEATURES • Communication automation: Handles your calls, texts, and chats automatically so you don't have to. • Customer intent: Figures out exactly what your customers need as soon as they reach out. • Request management: Takes action on common customer requests on your behalf. • Smart handoffs: Passes conversations to your team with all the background info included. • Always on: Provides 24/7 support so you never miss a customer message. • Efficiency: Cuts down your daily manual workload so you can focus on other tasks.

Show More

When users leave XBert reviews, G2 also collects common questions about the day-to-day use of XBert. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.

* * *

### 0.0

Nps Score

### All XBert Discussions

Search

Most CommentedMost HelpfulCommon QuestionsNewest

All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments

FilterFilter

Filter byExpand/Collapse 

Sort by

Most Commented

Most Helpful

Common Questions

Newest

Filter by

All Discussions

Discussions with Comments

Common Questions

Discussions without Comments

Sorry...

There are no questions about XBert yet.

## Start a New Software Discussion

Have a software question?

Get answers from real users and experts

[Start A Discussion](/products/nextiva-xbert/discussions/new?entry_point=discussions%23product)

* * *

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4c361df1b908470de7f9e51378049093/nextiva-xbert.png "Product Avatar Image")

### Have you used XBert before?

Answer a few questions to help the XBert community

[
Yes
](javascript:void(0))[
Yes
](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fnextiva-xbert%2Fdiscuss%3Fsmall_ask%3Dnextiva-xbert)
No