Quote-to-Cash for cloud & communications subscription services enabling providers to grow revenues, retain customer base and increase customer lifetime value: CPQ & SALES: Quote complex products and services with CPQ extensions to Sales Cloud designed specifically for cloud and communications services. ORDER MANAGEMENT: Save time, avoid errors, and ensure 100% order accuracy with a fully automated quote to order conversions. SERVICE MANAGEMENT & MONITORING: Achieve operational excellence with account, service, billing and monitoring information integrated in the CRM. CUSTOMER SUPPORT: Shorten issue resolution times by integrating subscription information, 360° account details and monitoring data in the CRM. REPORTING & ANALYTICS: Stay on top of your reporting game with 80+ pre-configured dashboards and reports featuring real time updates and pre-built, best-practice Quote-to-Cash, subscription service and recurring revenue metrics.