--- title: Nexthink Reviews meta\_title: 'Nexthink Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 394 reviews by the users' company size, role or industry to find out how Nexthink works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 394 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management ---

### Nexthink Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the **ease of use** of Nexthink, making implementation and monitoring a seamless experience. [(40 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1787399&qs=pros-and-cons#reviews)

Users appreciate the **comprehensive insights** from Nexthink, enhancing IT performance and employee experience significantly. [(40 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1788869&qs=pros-and-cons#reviews)

Users value the **intuitive design and real-time analytics** of Nexthink, enhancing the Digital Employee Experience effectively. [(35 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1788734&qs=pros-and-cons#reviews)

Users value the **issue detection capabilities** of Nexthink, enhancing automation and proactive problem-solving for better productivity. [(32 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1789543&qs=pros-and-cons#reviews)

Users value the **automation capabilities** of Nexthink, enhancing user experience and aligning IT with business objectives. [(26 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1789131&qs=pros-and-cons#reviews)

Users find the **difficult learning curve** of Nexthink challenging, particularly for first-time setup and understanding features. [(26 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1788264&qs=pros-and-cons#reviews)

Users find the **steep learning curve** a barrier for casual use, requiring specialized training for effective data analysis. [(26 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1787317&qs=pros-and-cons#reviews)

Users find the **complexity** in setup and data limits make it challenging to fully utilize Nexthink's features. [(22 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1787121&qs=pros-and-cons#reviews)

Users find the **high prices** of Nexthink to be a significant drawback, limiting its accessibility and flexibility. [(17 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1789028&qs=pros-and-cons#reviews)

Users find a **steep learning curve** with Nexthink, requiring extensive training to effectively use its features. [(12 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=2054666&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Nexthink

##### 1. Ease of Use

Users highlight the **ease of use** of Nexthink, making implementation and monitoring a seamless experience.
[
See 40 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1787399&qs=pros-and-cons#reviews)

See Related User Reviews

RW

Ryan W.

Enterprise (\> 1000 emp.)

5.0/5

"One year with Nexthink transformed my career"

What do you like about Nexthink?

Nexthink provides a level of insight that I never realized I was lacking. Alerts and automated solutions have transformed our support structure, to th

JK

John K.

Enterprise (\> 1000 emp.)

5.0/5

"Empowers Digital Experience with Innovative Features"

What do you like about Nexthink?

I use Nexthink for digital experience monitoring, and it helps me understand the health of our estate and the experience of our employees with the tec

##### 2. Positive Experience

Users appreciate the **comprehensive insights** from Nexthink, enhancing IT performance and employee experience significantly.
[
See 40 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1788869&qs=pros-and-cons#reviews)

See Related User Reviews

RW

Ryan W.

Enterprise (\> 1000 emp.)

5.0/5

"One year with Nexthink transformed my career"

What do you like about Nexthink?

Nexthink provides a level of insight that I never realized I was lacking. Alerts and automated solutions have transformed our support structure, to th

JK

John K.

Enterprise (\> 1000 emp.)

5.0/5

"Empowers Digital Experience with Innovative Features"

What do you like about Nexthink?

I use Nexthink for digital experience monitoring, and it helps me understand the health of our estate and the experience of our employees with the tec

##### 3. Insights

Users value the **intuitive design and real-time analytics** of Nexthink, enhancing the Digital Employee Experience effectively.
[
See 35 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1788734&qs=pros-and-cons#reviews)

See Related User Reviews

RW

Ryan W.

Enterprise (\> 1000 emp.)

5.0/5

"One year with Nexthink transformed my career"

What do you like about Nexthink?

Nexthink provides a level of insight that I never realized I was lacking. Alerts and automated solutions have transformed our support structure, to th

JK

John K.

Enterprise (\> 1000 emp.)

5.0/5

"Empowers Digital Experience with Innovative Features"

What do you like about Nexthink?

I use Nexthink for digital experience monitoring, and it helps me understand the health of our estate and the experience of our employees with the tec

##### 4. Issue Detection

Users value the **issue detection capabilities** of Nexthink, enhancing automation and proactive problem-solving for better productivity.
[
See 32 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1789543&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

3.5/5

"Amazing way of monitoring devices and remediating popular issues but really expensive"

What do you like about Nexthink?

It is really expensive in relation to the market right now. Other competitors are providing the same experience and features for less than 1/3 of the

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Comprehensive Insights and Proactive Solutions for End User Experience"

What do you like about Nexthink?

Nexthink offers a thorough overview of the end user experience within our company, covering aspects such as network activity, device performance, appl

##### 5. Automation

Users value the **automation capabilities** of Nexthink, enhancing user experience and aligning IT with business objectives.
[
See 26 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1789131&qs=pros-and-cons#reviews)

See Related User Reviews

RW

Ryan W.

Enterprise (\> 1000 emp.)

5.0/5

"One year with Nexthink transformed my career"

What do you like about Nexthink?

Nexthink provides a level of insight that I never realized I was lacking. Alerts and automated solutions have transformed our support structure, to th

JK

John K.

Enterprise (\> 1000 emp.)

5.0/5

"Empowers Digital Experience with Innovative Features"

What do you like about Nexthink?

I use Nexthink for digital experience monitoring, and it helps me understand the health of our estate and the experience of our employees with the tec

### 5 Cons or Disadvantages of Nexthink

##### 1. Difficult Learning

Users find the **difficult learning curve** of Nexthink challenging, particularly for first-time setup and understanding features.
[
See 26 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1788264&qs=pros-and-cons#reviews)

See Related User Reviews

SH

Steeve H.

Enterprise (\> 1000 emp.)

4.0/5

"Effortless Data Access for Quick Troubleshooting"

What do you dislike about Nexthink?

the language used for query is not easy and data retention with the client is too short

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Real-Time Insights That Empower IT Teams"

What do you dislike about Nexthink?

Step learning curve and high cost and need to be used for all the organisation

##### 2. Learning Curve

Users find the **steep learning curve** a barrier for casual use, requiring specialized training for effective data analysis.
[
See 26 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1787317&qs=pros-and-cons#reviews)

See Related User Reviews

SH

Steeve H.

Enterprise (\> 1000 emp.)

4.0/5

"Effortless Data Access for Quick Troubleshooting"

What do you dislike about Nexthink?

the language used for query is not easy and data retention with the client is too short

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Real-Time Insights That Empower IT Teams"

What do you dislike about Nexthink?

Step learning curve and high cost and need to be used for all the organisation

##### 3. Complexity

Users find the **complexity** in setup and data limits make it challenging to fully utilize Nexthink's features.
[
See 22 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1787121&qs=pros-and-cons#reviews)

See Related User Reviews

SH

Steeve H.

Enterprise (\> 1000 emp.)

4.0/5

"Effortless Data Access for Quick Troubleshooting"

What do you dislike about Nexthink?

the language used for query is not easy and data retention with the client is too short

 ![Deana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deana M.")
DM

Deana M.

Enterprise (\> 1000 emp.)

4.0/5

"Insightful User Sentiment Visualization Elevates Monitoring"

What do you dislike about Nexthink?

To fully benefit from the investigations, you must master a specific syntax, which can hinder quick ad hoc analysis. The steep learning curve makes i

##### 4. Expensive

Users find the **high prices** of Nexthink to be a significant drawback, limiting its accessibility and flexibility.
[
See 17 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1789028&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Real-Time Insights That Empower IT Teams"

What do you dislike about Nexthink?

Step learning curve and high cost and need to be used for all the organisation

AH

Andria H.

Mid-Market (51-1000 emp.)

4.5/5

"Seamless Integration and Powerful Analytics"

What do you dislike about Nexthink?

The tool is a bit complex to set up for new users and can also be expensive for small organizations.

##### 5. Steep Learning Curve

Users find a **steep learning curve** with Nexthink, requiring extensive training to effectively use its features.
[
See 12 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=2054666&qs=pros-and-cons#reviews)

See Related User Reviews

SH

Steeve H.

Enterprise (\> 1000 emp.)

4.0/5

"Effortless Data Access for Quick Troubleshooting"

What do you dislike about Nexthink?

the language used for query is not easy and data retention with the client is too short

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Real-Time Insights That Empower IT Teams"

What do you dislike about Nexthink?

Step learning curve and high cost and need to be used for all the organisation

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

10/30/2025

"Comprehensive Data Insights Empower My Endpoint Engineering"

4.5/5

What do you like best about Nexthink?

What I appreciate most is the capability to view and connect nearly all elements within the environment as data points. This feature supports me in virtually every part of my role as an Endpoint Engineer. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

The bucketizing of the data can be frustrating. Specifically, the granularity of most application data is 15min. This is a long time to correlate connectivity or application performance. Additionally, if you are not offloading the data the retention period/frame can be a bit to work around. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

We primarily leverage it for proactive License Reclamation and Automated Repair of identified issues.

Beyond these automations, Nexthink significantly empowers our Support Teams by providing instant access to historical issue data and enabling the rapid correlation of scope during widespread incidents.

The financial impact has been clear: this year, we achieved our Return on Investment (ROI) through substantial savings from both recovered employee hours and hard-cost license reclamation. This capability allows us to respond to issues faster and maintain a higher situational awareness, delivering both operational efficiency and a crucial cost benefit to the organization. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
AI

Verified User in Insurance

Enterprise (\> 1000 emp.)

9/7/2025

"Powerful, fast, and simple"

4.5/5

What do you like best about Nexthink?

The best thing about Nexthink is its flexibility. With just a few clicks, you can create custom actions and target a perfectly-tailored list of devices. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

Nexthink's UI design often leaves some things to be desired. Features that should be front and center are often buried several pages deep. Because of this, my workflow involves having about 4-5 tabs open for simple testing iterations, etc.

It's painfully obvious that Nexthink's UI designers have never actually used the product. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Nexthink provides a tool for our helpdesk to quickly gather diagnostics to help quantify problems experienced by end users

We also use it to create customized reports and gather data from endpoints

We use Nexthink to quickly remediate issues and automate workflows Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
EM

Verified User in Manufacturing

Enterprise (\> 1000 emp.)

9/23/2025

"Powerful end-user experience insights, enabling proactive IT support and smarter decision-making."

4.5/5

What do you like best about Nexthink?

Automation and Remediation.

The ability to communicate directly with users through targeted campaigns.

ailored views for different teams make it easier to align IT with business goals. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

Nexthink sometimes flags performance issues based on CPU usage patterns that don’t accurately reflect real-world user experience. For example, single-threaded apps may appear underutilized on multi-core machines, triggering unnecessary alerts.

Certain metrics lack contextual correlation, making it harder to understand the root cause without diving into multiple views. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Nexthink allows IT to engage users directly through surveys and campaigns, gathering feedback to guide improvements. It consolidates data across devices, applications, and networks into a single platform, making it easier to diagnose and resolve issues. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

ML

Mikes L.

Senior Accountant 

Information Technology and Services

Small-Business (50 or fewer emp.)

9/5/2025

"Struggles and Benefits Associated with Nexthink; Insightful Analysis"

4.5/5

What do you like best about Nexthink?

Nexthink gives insightful visibility, where we get performance metrics or sentiments

The app has brilliant monitors, which helps us capture potential harms or disruptions

Nexthink helps us engage with multiple players in a company, and this resolves issues with workflow and productivity

We integrate Nexthink with multiple IT services, increasing productivity Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

Nexthink has detailed data and instructions that makes users need more information and training

The complex Nexthink installation process Makes the app less efficient Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

We get a comprehensive HR report from Nexthink, which helps us control interactions with different employees

The application gives us an insightful report on employees performance and their demands

We get AI diagnostics solutions from the app, giving us quality security detectors Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

HA

Hashim A.

Nexthink Support Admin

Enterprise (\> 1000 emp.)

5/8/2023

"Proactive Managment and Analyzing"

5/5

What do you like best about Nexthink?

Proactive Analysing and the ability to fix issues before it happens. as well as remote actions that can be used to not disturb the end user. also the campaigns where you can get the feedback of end users about anything. the implementation is easy. Support is always there. and the latest features of integrating with other services is much easier now. It's used by all IT Support Engineers to help get all the information required in the device. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

Only if there was a way to find all the devices without the agent installed in them. Also we cannot retrieve data from two different tables in NQL. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

- Keeping the employees' productivity as high as possible by eliminating device issues.

- Tracking the applications licenses in the organization to reduce the costs and monitor the usage of these licenses.

- Checking the devices' compliance and ensuring the machines are complied with.

- Being proactive and fix issues before it impact the user.

- Getting feedback from the users to improve the quality of service. Review collected by and hosted on G2.com.

Show More

4/7/2025
Current UserValidated ReviewerSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
EF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

10/30/2025

"Director, AI & Productivity"

4.5/5

What do you like best about Nexthink?

Insights on the digital experience of other companies that can be used as benchmarks Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

The cost is high would be my only criticism, which is not really a criticism. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Helping us control software licensing cost through automation.

Providing a communication platform (campaigns) to keep user informed about upgrades or incidents.

Giving us insight into the Digital Experience score for our organization compared to others and actions we can take to improve. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Enterprise (\> 1000 emp.)

10/21/2025

"Absolutely Love This SoftwaPowerful Platform for Proactive IT and Employee Experience Managementre!"

5/5

What do you like best about Nexthink?

I like how Nexthink provides deep, real-time visibility into the digital employee experience, helping IT move from reactive fixes to proactive improvements.

Its powerful analytics and integration capabilities make issue detection and resolution fast and data-driven. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

Sometimes Nexthink’s setup and data modeling can feel complex, especially when customizing dashboards or queries.

However, once configured, it delivers powerful and reliable insights that make the effort worthwhile. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Nexthink helps identify and resolve device, application, and user experience issues proactively before they impact employees.

It improves productivity and satisfaction by giving clear, data-driven visibility into IT performance. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Thank You page

 ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals")
UP

Verified User in Pharmaceuticals

Enterprise (\> 1000 emp.)

1/13/2026

"Real-Time Insights That Empower IT Teams"

5/5

What do you like best about Nexthink?

It is used for digital employee experience platform that provide IT teams with real time analysis Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

Step learning curve and high cost and need to be used for all the organisation Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

It must robust application to all the business and required the good view of analytical Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications")
AT

Verified User in Telecommunications

Enterprise (\> 1000 emp.)

5/23/2023

"My Nexthink Review"

4.5/5

What do you like best about Nexthink?

I like best about Nexthink that I can easily see how our clients are doing but also drill deeper into every single one in order to solve issues. Having also some of the features of Nexthink Infinity allows a benchmarking against other companies running the same or similar programs and see how they are doing in comparison. This can quickly aid in removing buggy software from our devices.

Another great building block towards a more stable infrastructure are the Remote Actions that allow preventive as well as reactive service to the end users. Combined with small Campaigns in order to inform the users what is currently going on is a big win as well. Lately we have also implemented Nexthink Amplify with our ServiceNow helping 2nd Level to get a much quicker overview of the PC's state and target the real problems more effectively.

The much improved Nexthink Library (compared to the on-prem) offers an expansive toolbox and I found quite a lot of very useful components (Dashboards, Remote Actions) easing my administrative tasks considerably. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

The thing I dislike most (on premises version) is that I must access every single engine in turn if I want to retrieve specific results from e.g. a Remote Action in order to import the data into Excel (via PowerQuery) where I have then to merge the (in our case) 3 result sets into one in Excel.

This is still true in our now Nexthink Experience environment. But I am working towards the Infinity migration where this is history.

I would very much like a "Component Exchange" where admins around the world can post new or changed Nexthink components (mostly Remote Actions) for others to use (after a 4-6 eyes review process). Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Nexthink helps us find performance issues and also assists in incident solving.

Due to a number of self-written Remote Actions we are also able to monitor aspects of the client landscape that are not supported out of the box. Review collected by and hosted on G2.com.

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Response from Charlotte Arrowsmith of Nexthink

[Editedit](https://www.g2.com/survey_responses/nexthink-review-8130102/official_response/edit)

It's great to hear that Nexthink is helping to improve perfomance issues and incident resolution. We're committed to providing valuable solutions for our users. Thank you for sharing your experience!

If you'd ever like to share more feedback about your Nexthink experience, I'd love to connect.

- Charlotte Arrowsmith, Customer Advocacy Manager, Nexthink (charlotte.arrowsmith@nexthink.com)

3/12/2025
Current UserValidated ReviewerSource: Seller invite

KC

Kodeeswaran C.

Senior IVA developer

Enterprise (\> 1000 emp.)

12/20/2024

"Enhancing IT Efficiency with Predictive Monitoring Solutions"

4.5/5

What do you like best about Nexthink?

Monitoring all applications on a system becomes effortless and it proves invaluable in predicting potential faults in the future. This tool also enables an in-depth analysis of employee productivity, offering unparalleled insights. Furthermore, the tool allows effortless integration of flows, campaigns, and actions, thanks to its REST API support. Implementing the solution is much easier the only thing requires is Nexthink collectors once it is done then there you go. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

While there isn’t much to criticize, I find that NQL can be a bit challenging to learn initially, especially for those without prior scripting experience. However, once you gain familiarity with scripting, it becomes an excellent tool to work with. Given its extensive features and options, mastering the tool does require some time and effort. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Earlier, we encountered latency or connectivity issues that severely affected employee productivity and required good amount of time to diagnose and resolve. However, with the implementation of this solution, we can now quickly identify the root cause of the issues and resolve them efficiently. Additionally, the workflows and collectors enable us to predict and prevent potential problems, ensuring we stay on track with our productivity without losing valuable time. Keeping track of the applications is useful to keep the apps upto date. Review collected by and hosted on G2.com.

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6/24/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite

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