--- title: Nexthink Reviews meta\_title: 'Nexthink Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 394 reviews by the users' company size, role or industry to find out how Nexthink works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 394 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management ---

### Nexthink Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the **ease of use** of Nexthink, making implementation and monitoring a seamless experience. [(40 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1787399&qs=pros-and-cons#reviews)

Users appreciate the **comprehensive insights** from Nexthink, enhancing IT performance and employee experience significantly. [(40 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1788869&qs=pros-and-cons#reviews)

Users value the **intuitive design and real-time analytics** of Nexthink, enhancing the Digital Employee Experience effectively. [(35 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1788734&qs=pros-and-cons#reviews)

Users value the **issue detection capabilities** of Nexthink, enhancing automation and proactive problem-solving for better productivity. [(32 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1789543&qs=pros-and-cons#reviews)

Users value the **automation capabilities** of Nexthink, enhancing user experience and aligning IT with business objectives. [(26 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1789131&qs=pros-and-cons#reviews)

Users find the **difficult learning curve** of Nexthink challenging, particularly for first-time setup and understanding features. [(26 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1788264&qs=pros-and-cons#reviews)

Users find the **steep learning curve** a barrier for casual use, requiring specialized training for effective data analysis. [(26 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1787317&qs=pros-and-cons#reviews)

Users find the **complexity** in setup and data limits make it challenging to fully utilize Nexthink's features. [(22 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1787121&qs=pros-and-cons#reviews)

Users find the **high prices** of Nexthink to be a significant drawback, limiting its accessibility and flexibility. [(17 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1789028&qs=pros-and-cons#reviews)

Users find a **steep learning curve** with Nexthink, requiring extensive training to effectively use its features. [(12 mentions)](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=2054666&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Nexthink

##### 1. Ease of Use

Users highlight the **ease of use** of Nexthink, making implementation and monitoring a seamless experience.
[
See 40 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1787399&qs=pros-and-cons#reviews)

See Related User Reviews

RW

Ryan W.

Enterprise (\> 1000 emp.)

5.0/5

"One year with Nexthink transformed my career"

What do you like about Nexthink?

Nexthink provides a level of insight that I never realized I was lacking. Alerts and automated solutions have transformed our support structure, to th

JK

John K.

Enterprise (\> 1000 emp.)

5.0/5

"Empowers Digital Experience with Innovative Features"

What do you like about Nexthink?

I use Nexthink for digital experience monitoring, and it helps me understand the health of our estate and the experience of our employees with the tec

##### 2. Positive Experience

Users appreciate the **comprehensive insights** from Nexthink, enhancing IT performance and employee experience significantly.
[
See 40 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1788869&qs=pros-and-cons#reviews)

See Related User Reviews

RW

Ryan W.

Enterprise (\> 1000 emp.)

5.0/5

"One year with Nexthink transformed my career"

What do you like about Nexthink?

Nexthink provides a level of insight that I never realized I was lacking. Alerts and automated solutions have transformed our support structure, to th

JK

John K.

Enterprise (\> 1000 emp.)

5.0/5

"Empowers Digital Experience with Innovative Features"

What do you like about Nexthink?

I use Nexthink for digital experience monitoring, and it helps me understand the health of our estate and the experience of our employees with the tec

##### 3. Insights

Users value the **intuitive design and real-time analytics** of Nexthink, enhancing the Digital Employee Experience effectively.
[
See 35 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1788734&qs=pros-and-cons#reviews)

See Related User Reviews

RW

Ryan W.

Enterprise (\> 1000 emp.)

5.0/5

"One year with Nexthink transformed my career"

What do you like about Nexthink?

Nexthink provides a level of insight that I never realized I was lacking. Alerts and automated solutions have transformed our support structure, to th

JK

John K.

Enterprise (\> 1000 emp.)

5.0/5

"Empowers Digital Experience with Innovative Features"

What do you like about Nexthink?

I use Nexthink for digital experience monitoring, and it helps me understand the health of our estate and the experience of our employees with the tec

##### 4. Issue Detection

Users value the **issue detection capabilities** of Nexthink, enhancing automation and proactive problem-solving for better productivity.
[
See 32 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1789543&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

3.5/5

"Amazing way of monitoring devices and remediating popular issues but really expensive"

What do you like about Nexthink?

It is really expensive in relation to the market right now. Other competitors are providing the same experience and features for less than 1/3 of the

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Comprehensive Insights and Proactive Solutions for End User Experience"

What do you like about Nexthink?

Nexthink offers a thorough overview of the end user experience within our company, covering aspects such as network activity, device performance, appl

##### 5. Automation

Users value the **automation capabilities** of Nexthink, enhancing user experience and aligning IT with business objectives.
[
See 26 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1789131&qs=pros-and-cons#reviews)

See Related User Reviews

RW

Ryan W.

Enterprise (\> 1000 emp.)

5.0/5

"One year with Nexthink transformed my career"

What do you like about Nexthink?

Nexthink provides a level of insight that I never realized I was lacking. Alerts and automated solutions have transformed our support structure, to th

JK

John K.

Enterprise (\> 1000 emp.)

5.0/5

"Empowers Digital Experience with Innovative Features"

What do you like about Nexthink?

I use Nexthink for digital experience monitoring, and it helps me understand the health of our estate and the experience of our employees with the tec

### 5 Cons or Disadvantages of Nexthink

##### 1. Difficult Learning

Users find the **difficult learning curve** of Nexthink challenging, particularly for first-time setup and understanding features.
[
See 26 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1788264&qs=pros-and-cons#reviews)

See Related User Reviews

SH

Steeve H.

Enterprise (\> 1000 emp.)

4.0/5

"Effortless Data Access for Quick Troubleshooting"

What do you dislike about Nexthink?

the language used for query is not easy and data retention with the client is too short

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Real-Time Insights That Empower IT Teams"

What do you dislike about Nexthink?

Step learning curve and high cost and need to be used for all the organisation

##### 2. Learning Curve

Users find the **steep learning curve** a barrier for casual use, requiring specialized training for effective data analysis.
[
See 26 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1787317&qs=pros-and-cons#reviews)

See Related User Reviews

SH

Steeve H.

Enterprise (\> 1000 emp.)

4.0/5

"Effortless Data Access for Quick Troubleshooting"

What do you dislike about Nexthink?

the language used for query is not easy and data retention with the client is too short

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Real-Time Insights That Empower IT Teams"

What do you dislike about Nexthink?

Step learning curve and high cost and need to be used for all the organisation

##### 3. Complexity

Users find the **complexity** in setup and data limits make it challenging to fully utilize Nexthink's features.
[
See 22 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1787121&qs=pros-and-cons#reviews)

See Related User Reviews

SH

Steeve H.

Enterprise (\> 1000 emp.)

4.0/5

"Effortless Data Access for Quick Troubleshooting"

What do you dislike about Nexthink?

the language used for query is not easy and data retention with the client is too short

 ![Deana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deana M.")
DM

Deana M.

Enterprise (\> 1000 emp.)

4.0/5

"Insightful User Sentiment Visualization Elevates Monitoring"

What do you dislike about Nexthink?

To fully benefit from the investigations, you must master a specific syntax, which can hinder quick ad hoc analysis. The steep learning curve makes i

##### 4. Expensive

Users find the **high prices** of Nexthink to be a significant drawback, limiting its accessibility and flexibility.
[
See 17 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=1789028&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Real-Time Insights That Empower IT Teams"

What do you dislike about Nexthink?

Step learning curve and high cost and need to be used for all the organisation

AH

Andria H.

Mid-Market (51-1000 emp.)

4.5/5

"Seamless Integration and Powerful Analytics"

What do you dislike about Nexthink?

The tool is a bit complex to set up for new users and can also be expensive for small organizations.

##### 5. Steep Learning Curve

Users find a **steep learning curve** with Nexthink, requiring extensive training to effectively use its features.
[
See 12 mentions
](https://www.g2.com/products/nexthink/reviews?filters%5Bsentiment_snippet%5D=2054666&qs=pros-and-cons#reviews)

See Related User Reviews

SH

Steeve H.

Enterprise (\> 1000 emp.)

4.0/5

"Effortless Data Access for Quick Troubleshooting"

What do you dislike about Nexthink?

the language used for query is not easy and data retention with the client is too short

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Real-Time Insights That Empower IT Teams"

What do you dislike about Nexthink?

Step learning curve and high cost and need to be used for all the organisation

 ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology")
AB

Verified User in Biotechnology

Enterprise (\> 1000 emp.)

12/4/2024

"Nexthink provides so much data we didn't have"

4.5/5

What do you like best about Nexthink?

A lot of details data and insights. Remote Action to fix issue or proactively avoid issue Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

Interaction with end users can be improved such as allowing user to retrieve missed campaign or put in some robustness to detect that user is ready to receive campaign before show it (instead of failed due to user not there). Need more options to schedule remote action (such as allow schedule base on device's local time so that we can deal with world wide users) Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Lots of out-of-the-box scripts we can use. Nice dashboard and lots ot data Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

LW

Liam W.

Senior Problem Analyst

Enterprise (\> 1000 emp.)

11/18/2024

"Nexthink enabled smarter ways of working and resolving issues at scale"

5/5

What do you like best about Nexthink?

The community interaction and user idea implementation.

The holistic and modular product mechanisms allowing me to get what i want out of it Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

some key products of Nexthink are locked behind a paywall Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Nexthink is helping us solve various problems at scale rather than locally on a device. It allows us to take an issue, identify indicators for that issue in nexthink, and then be able to identify any other devices that have that issue, where we can then apply quick (sometimes automated) fixes

Nexthink has come in particulalry helpful for asset management and overviews of our estate Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Renewables & Environment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Renewables & Environment")
AR

Verified User in Renewables & Environment

Enterprise (\> 1000 emp.)

10/10/2024

"Incredible tool to drive efficiency and automation"

5/5

What do you like best about Nexthink?

Incredibly easy to use tool to manage digital user experience. Implementation for Infinity is extremely simple. Customer support is always quick to respond and resolve issues. It's a daily tool for the EUC team to get a hollistic view of the estate. Allows the service to perform complex troubleshooting at the click of a button. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

There's not much to dislike. The only downside since moving to Infinity is it seems to be that more features are being sold as paid add-ons. We could monitor applications as "Services) in the Finder but since moving to Infinity we now have to pay for Application Experience. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

This is helping us move towards pro-active IT and automating the repetitive issues seen. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Civil Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civil Engineering")
AC

Verified User in Civil Engineering

Enterprise (\> 1000 emp.)

8/21/2024

"Discovering Nexthink: An Early Review, Post Implementation"

5/5

What do you like best about Nexthink?

The Nexthink Infinity platform makes reporting and visulizing data easy. The platform has a short learning curve which allows staff to be empowered to make assessments. The professional services, engineering and team at Nexthink have all been great to work with and are highly trained in their respective roles. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

NQL has its challenges and limitations. Remote actions can be finicky and require validation for success. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Nexthink provides a high level overview of the organization and having the 30 day timeline to go back and validate issues staff experience has been tremendously helpful. The platform is also especially great at picking versions of applications to move to with their Binary Profiling tool. This allows us, a smaller endpoint environment to levearge the millions of endpoints other customers have already moved or rallied around. Review collected by and hosted on G2.com.

Show More

Response from Charlotte Arrowsmith of Nexthink

[Editedit](https://www.g2.com/survey_responses/nexthink-review-10034300/official_response/edit)

Hi,

It's great to hear you find Nexthink easy to use and empowering for your staff. We appreciate your positive feedback about our professional services and engineering team.

Thank you for sharing the benefits you've experienced!

- Charlotte Arrowsmith, Customer Advocacy Manager, Nexthink (charlotte.arrowsmith@nexthink.com)

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Zeineb A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zeineb A.")
ZA

Zeineb A.

IT Process & Transformation Manager

Enterprise (\> 1000 emp.)

9/16/2024

"Transformative Analytics for End User Experience"

4.5/5

What do you like best about Nexthink?

Nexthink offers unprecedented visibility into our IT environment, allowing us to proactively address issues before they impact the end-user experience. Its real-time data analysis and insights significantly enhance our ability to optimize and improve the digital experience. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

While Nexthink provides numerous valuable insights, the transformation into an action plan can be somewhat complex Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Providing deep insights into the digital employee experience, allowing us to make data-driven decisions for improvement.thus increasing productivity and reducing downtime. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Alejandro P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandro P.")
AP

Alejandro P.

IT Delivery Manager

Enterprise (\> 1000 emp.)

11/18/2024

"Nexthink: An incredible tool to go beyond IT excellence"

5/5

What do you like best about Nexthink?

The great capacity it brings for proactive and preventive IT support. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

The DEX Score has capacity to be improved. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

With Nexthink we are able to offer preventive and proactive IT support, being able to discover issues before it becomes massive disrupting employee productivity. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
AI

Verified User in Insurance

Enterprise (\> 1000 emp.)

6/28/2024

"Nexthink and it's value to our organization"

5/5

What do you like best about Nexthink?

Nexthink does a great job showing us all of the vital information we need to see how devices are performing in the environment in great detail from OS level values to applications installed on the device. Our support teams use Nexthink every day as part of their troubleshooting.

The customer support is fast and efficient. Any issues are solved in a very short amount of time. Ahytime we have a question on how to set up a query or dashboard the response is quick and to the point. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

DEX scores can be challenging to set up. By that I mean the thresholds for good and bad performance levels. However once configured it works great. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Nexthink allows us to compare performance between different hardware models, software versions, and locations.

Remote actions allow us to immediately correct an issue or gather data. They also allow for scheduled data gathering or corrective actions.

My personal favorite is the timeline for a device so I can visually see what is happening on a machine over the course of day. Review collected by and hosted on G2.com.

Show More

Response from Charlotte Arrowsmith of Nexthink

[Editedit](https://www.g2.com/survey_responses/nexthink-review-9846525/official_response/edit)

Hi,

We're delighted to hear that Nexthink is enabling you to compare performance across different hardware models, software versions, and locations, as well as take immediate remote actions to correct issues.

Thank you for sharing the benefits you've experienced!

- Charlotte Arrowsmith, Customer Advocacy Manager, Nexthink (charlotte.arrowsmith@nexthink.com)

Current UserValidated ReviewerSource: Seller invite

 ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking")
AB

Verified User in Banking

Enterprise (\> 1000 emp.)

6/28/2024

"Nexthink has changed the way we manage our entire IT ecosystem"

5/5

What do you like best about Nexthink?

So many things I like about Nexthink, my top 5

Amplify - outstanding L1 tool with easy integration

Single Device View - excellent for device performance root cause

Engage - excellent for interacting with colleagues for proacrtive device fixes, surveying colleagues so effectively they don't fully realize they're being surveyed, and raising contextual awareness (aka did you know's)

Binary Insights / Diangnostics - excellent for product teams to compare binary performance inside of Amex and across Nexthink customer base

Alerts - much improved in the last few releases, takes a little work to setup but provides the most meaningful insights into top issues Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

While Nexthink has a lot of ways to diagnose problem areas, sometimes being prescriptive isn't always clear.

The tool is vast, there's a learning curve because of the rich and varied feature set.

Migration to Infinity took a long time. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Nexthink primarily helps us improve our colleagues digital expereience. We're now getting to the point where we're able to compare the hard device perfomance metrics against what the colleagues actually think about thier device, as well as the core products they use day in day out. Review collected by and hosted on G2.com.

Show More

Response from Charlotte Arrowsmith of Nexthink

[Editedit](https://www.g2.com/survey_responses/nexthink-review-9844067/official_response/edit)

Hi,

Thank you for sharing your detailed feedback on Nexthink! We're thrilled to hear about the positive impact it has had on managing your IT ecosystem. We appreciate your top five likes, including some of our favourite features like Amplify, Engage, and Alerts.

Improving the employee' digital experience is a key focus for Nexthink, and we're delighted to hear you've realized improvement here.

Thank you for sharing the benefits you've experienced!

- Charlotte Arrowsmith, Customer Advocacy Manager, Nexthink (charlotte.arrowsmith@nexthink.com)

Current UserValidated ReviewerSource: Seller invite

AW

Alasdair W.

Enterprise (\> 1000 emp.)

4/10/2024

"Easy to use platform with near real time, actionable data insights"

5/5

What do you like best about Nexthink?

Great connectivty to business tools and platforms like Teams, Azure and Service Now.

Clear organisation and presentation of data allowing for actionable insights.

Automated remote actions based on user behaviour and PC performance triggers. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

Specific query language only to this product vs using standard query language like SQL, makes progress slower in realsing value for advanced queries. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Understanding the user pain points when using business tools regrdless of whether or not a ticket has been logged for an issue. This in turns allows us to more proactive for issues in our environment by eleminating the issue for everyone, not just those logging tickets.

Increased user engagement using campaigns vs sending emails out for feedback. Moving us from below the average industry standard response rates to adove the average industry standard response rates gives us a better representation of our users sentiment for the tools and services we offer. Review collected by and hosted on G2.com.

Show More

Response from Charlotte Arrowsmith of Nexthink

[Editedit](https://www.g2.com/survey_responses/nexthink-review-9525674/official_response/edit)

Hi Alasdair, thank you for your wonderful review of Nexthink. I'm glad to hear that you find Nexthink easy to use and that it provides actionable data insights. We appreciate your positive feedback on the connectivity to business tools and platforms, as well as the clear organization and presentation of data.

- Charlotte Arrowsmith, Customer Advocacy Manager, Nexthink (charlotte.arrowsmith@nexthink.com)

Current UserValidated ReviewerSource: Seller invite

RB

Ron B.

Enterprise (\> 1000 emp.)

4/3/2024

"Nexthink helps us identify and address inefficiencies in our endpoints."

5/5

What do you like best about Nexthink?

We love the visibility Nexthink provides into our endpoints, applications, and user experience. This allows us to quickly identify and resolve issues. Real-time analytics, proactive monitoring, and alerting helps us take preemptive action to prevent disruptions. Actionable insights provide excellent starting points for reducing inefficiencies in the environment. The integration capability with ITSM solutions helps us bring Nexthink data and remediation actions right to our front-line support in ServiceNow. Review collected by and hosted on G2.com.

What do you dislike about Nexthink?

Learning NQL was a bit of a challenge, but now that I have good working knowledge of it, I understand its power in quickly accessing massive amounts of data. Review collected by and hosted on G2.com.

What problems is Nexthink solving and how is that benefiting you?

Nexthink is really helping us identify inefficiencies in our endpoint software offering. Management and Security tools do not always get along, and a lot of the conflicts are not visible to the naked eye. With Nexthink, we are able to quickly identify conflicts and address them. Nexthink is enabling us to build the most efficient computing experience out of the box we can offer as an Enterprise. Review collected by and hosted on G2.com.

Show More

Response from Charlotte Arrowsmith of Nexthink

[Editedit](https://www.g2.com/survey_responses/nexthink-review-9503395/official_response/edit)

Hi Ron, thank you for sharing your positive experience with Nexthink. It's great to hear that Nexthink is helping you identify inefficiencies in your endpoint software offering and enabling you to build the most efficient computing experience for your enterprise. We're committed to providing solutions that address conflicts and improve overall efficiency, and we're pleased to hear that our platform is benefiting your organization in this way.

- Charlotte Arrowsmith, Customer Advocacy Manager, Nexthink (charlotte.arrowsmith@nexthink.com)

Current UserValidated ReviewerSource: Seller invite

## Top-Rated Alternatives

[

 ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace")

Dynatrace

4.5/5(1,366)

](https://www.g2.com/products/dynatrace/reviews)

[

 ![ThousandEyes](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ThousandEyes")

ThousandEyes

4.5/5(80)

](https://www.g2.com/products/thousandeyes/reviews)

[

 ![Splunk AppDynamics](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Splunk AppDynamics")

Splunk AppDynamics

4.3/5(376)

](https://www.g2.com/products/splunk-appdynamics/reviews)

[
View All Alternatives
](https://www.g2.com/products/nexthink/competitors/alternatives)

##### Categories on G2

[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Product Analytics](https://www.g2.com/categories/product-analytics)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)

[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Product Analytics](https://www.g2.com/categories/product-analytics)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Digital Adoption Platform](https://www.g2.com/categories/digital-adoption-platform)[Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring)[Digital Employee Experience (DEX) Management](https://www.g2.com/categories/digital-employee-experience-dex-management)

[Show MoreShow Less](javascript:void(0);)

##### Explore More

[Top project management tool for software development](https://www.g2.com/discussions/what-s-the-top-project-management-tool-for-software-development-teams)[Leading machine learning services for enterprise](https://www.g2.com/discussions/what-are-the-leading-machine-learning-services-for-enterprise)[Best digital experience platforms for small businesses](https://www.g2.com/discussions/best-digital-experience-platforms-for-small-business)

[Which log monitoring platform offers the fastest alerting features?](https://www.g2.com/discussions/which-log-monitoring-platform-offers-the-fastest-alerting-features)[What salary benchmarking tools actually scale well for a growing company that wants to stay competitive on compensation as headcount increases?](https://www.g2.com/discussions/what-salary-benchmarking-tools-actually-scale-well-for-a-growing-company-that-wants-to-stay-competitive-on-compensation-as-headcount-increases)[Pros and Cons Details](https://www.g2.com/products/nexthink/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)