Easy and quick access ,especially when i am creating a claim entry charge Review collected by and hosted on G2.com.
Nextgen EHR is very simple ,clear and easy to use and navigate.I have no complaints Review collected by and hosted on G2.com.
Cloud based access is helpful. Reliability of system availability. Review collected by and hosted on G2.com.
Task message workflow, charges/limits for electronic faxes, lack of coordination/fluidity between EHR and PM within NextGen Review collected by and hosted on G2.com.
Thank you for your feedback! We’d love to learn more about your experience—if you’re open to it, feel free to reach out to your Account Manager so we can dig into this further and potentially help optimize your workflow or provide more specific recommendations to further enhance your experience.
Lab studies are available as are vital signs. It is easy to access prior notes and records Review collected by and hosted on G2.com.
Extremely time consuming, cumbersome, and inefficient. The number of radio buttons to be completed for each section is excessive and wastes a lot of time. Review collected by and hosted on G2.com.
Thank you for taking the time to review our solution. We appreciate your feedback that our solution offers easy access to notes and records, which is top of mind as our team looks at ways to continuously improve our offering.
We would appreciate the opportunity to hear additional details from you about your frustrations so we can provide you with a better user experience. Would you kindly consider having a conversation with one of our solutions specialists? You can reach us at VoC@nextgen.com.
Kind regards,
The NextGen Healthcare Team
This software is cloud-based, simple to set up, and user-friendly. Review collected by and hosted on G2.com.
They lack an API, which makes it difficult to achieve more advanced integrations. Review collected by and hosted on G2.com.
NextGen provides a user-friendly patient portal, allowing patients to view records, request refills, and message providers.
Offers reminders, drug interaction alerts, and care gap notifications, which help improve care and reduce risk. Review collected by and hosted on G2.com.
slow response times, limited support availability, and issues going unresolved.
I feel like I need to click 8 times to do something that should take 2
Updates may sometimes introduce bugs or disrupt previously working modules. Review collected by and hosted on G2.com.
We're glad to hear that you find our patient portal user-friendly and beneficial for improving care. We appreciate your feedback and will share your concerns about slow response times and limited support availability with our team for further improvement.
NexGen support has improved, and you receive fast and helpful support. EHR is easy to train new users. We currently do not use the PM side but are in the testing stage to starting using at MSA Review collected by and hosted on G2.com.
The patient portal is hard for the patients to use, hard to get all our patients enrolled to cut down on the phone usage Review collected by and hosted on G2.com.
Thank you for sharing your positive experience with our support and the ease of training new users on our EHR. We understand the challenges with the patient portal and are actively working on improvements to enhance the user experience. Your feedback is valuable to us, and we appreciate your patience as we work on addressing these issues.
Revenue related reports helps me guide the practice Review collected by and hosted on G2.com.
Some reports could be more detailed and exact. Review collected by and hosted on G2.com.
Thank you for sharing your positive experience with our clinical care and revenue solutions. We appreciate your comments about our reporting options for NGO. We'll make sure to pass your feedback along to our team for further review. If you have any additional suggestions or need assistance, please feel free to reach out. Thank you for choosing to partner with NextGen Healthcare.
Very manageable and easy to train with and effective Review collected by and hosted on G2.com.
It can take a while to login at times. And lags Review collected by and hosted on G2.com.
We're glad to hear that you find NextGen Healthcare EHR manageable and easy to train with. We apologize for any inconvenience caused by login times and lagging. We are continuously working to improve system performance for a better user experience.
The software covers a nice procedure process and its customizable. Review collected by and hosted on G2.com.
There is lots of clicking to get where you want to go. Review collected by and hosted on G2.com.
We're glad to hear that you find our software customizable and effective for procedure processes. We acknowledge the issue with excessive clicking in submenus and are committed to improving the user interface for a more seamless experience.
NextGen allows for multiple customizations. We have customized templates which help our providers streamline their workflow. Our users state it is very simple to navigate. Definitely user friendly. Review collected by and hosted on G2.com.
We don't like the number of clicks it takes on various screens (i.e. medications). The nurses don't like that you can only be in one patient chart at a time. Review collected by and hosted on G2.com.
Thank you for sharing your feedback on NextGen Healthcare EHR. We're thrilled to hear that you find our solution user-friendly and customizable. We appreciate your comments about the number of clicks and the limitation of being in one patient chart at a time. Your input is valuable as we continuously strive to enhance our platform. We're glad to hear that NextGen Healthcare EHR is helping you streamline workflows and simplify tasks like electronic prescribing. We'll make sure to pass your feedback along to our team for further review. If you have any additional suggestions or need assistance, please feel free to reach out. Thank you for choosing NextGen Healthcare EHR!