Verified User in Hospital & Health Care
OH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"They are helpful and provide extensive solutions but can be expensive"
1.5/5
What do you like best about NexTec Group?

I can easily speak to someone over the phone online video chat Review collected by and hosted on G2.com.

What do you dislike about NexTec Group?

Will at times need to reiterate the request. Development of projects can be expensive Review collected by and hosted on G2.com.

Response from Mark Pileski of NexTec Group

Thank you for sharing your feedback with us. We're glad to hear that you find our team helpful and easy to reach via phone or video chat.

We understand your concern about the development costs associated with customizing your ERP system and the need to reiterate requests at times.

We always strive to improve our consulting processes and service delivery to ensure the best experience for our customers. Your recommendation about clearly communicating the scope of the project is valuable and we will work to enhance our communication.

If you have any further feedback or need assistance with your ERP customizations, please feel free to reach out to your Customer Account Manager or any senior manager at NexTec.

We appreciate your business and look forward to serving you better in the future.

Verified User in Medical Devices
CM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"ACM support from NexTec"
4/5
What do you like best about NexTec Group?

Responsiveness. And why is it asking more? Review collected by and hosted on G2.com.

What do you dislike about NexTec Group?

Not internal to my organization. And why it is asking more? Review collected by and hosted on G2.com.

Response from Mark Pileski of NexTec Group

Thank you for sharing your feedback! We are thrilled to hear that you appreciate our team's responsiveness. If you need assistance, please feel free to reach out any time to your NexTec Customer Account Manager. We are here to help!