---
title: Nextbillion.ai Reviews
meta_title: 'Nextbillion.ai Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 63 reviews by the users' company size, role or industry to
  find out how Nextbillion.ai works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 63
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Distribution
  url: https://www.g2.com/categories/distribution
---

# Nextbillion.ai Reviews
**Vendor:** Nextbillion.ai  
**Category:** [Route Planning Software](https://www.g2.com/categories/route-planning-software)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 63
## About Nextbillion.ai
Nextbillion.ai provides industry’s most powerful route planning APIs &amp; SDKs. Our advanced route optimization engine enables product and tech leaders in large-scale logistics companies to solve multi-vehicle &amp; multi-stop routing, scheduling and navigation problems Visit Website - https://nextbillion.ai Our versatile API building blocks can be customized to tackle a diverse range of use cases, providing a comprehensive solution for industries such as field services, last-mile delivery, on-demand services, and trucking. Key Features: 1. Optimize Routes &amp; Schedules with 50+ Constraints 2. Reliable Schedules and Highly Accurate ETAs 3. Optimize Routes for Various Vehicle Profiles 4. Handle Unique Workflows With Ease 5. Leverage Your Historical Data With AI-Powered APIs What Makes Us Unique: At Nextbillion.ai, our differentiators set us apart in the realm of advanced routing and scheduling solutions. With a focus on technical expertise, our clients benefit from a team well-versed in the intricacies of the domain, delivering cutting-edge solutions that keep them ahead of the curve. Our commitment extends beyond technical prowess, offering a flexible pricing model that adapts to individual needs. Tailor the cost structure to align seamlessly with your business requirements and budget constraints, ensuring a personalized and cost-effective approach. Additionally, our commitment to customer success is underscored by exceptional support from our Solutions and Support team. Rely on us for assistance that goes beyond mere implementation, providing dedicated support throughout the entire process and beyond, ensuring a seamless and successful experience for our clients.



## Nextbillion.ai Pros & Cons
**What users like:**

- Users highlight the **outstanding customer support** of Nextbillion.ai, appreciating their quick and effective assistance. (5 reviews)
- Users appreciate the **ease of use** of Nextbillion.ai, highlighting its intuitive APIs and excellent documentation for onboarding. (4 reviews)
- Users commend the **Route Optimization API** from Nextbillion.ai for efficiently scheduling and reducing operational costs. (4 reviews)
- Users appreciate the **affordable pricing** of Nextbillion.ai, which offers excellent value and extensive features even in the free tier. (3 reviews)
- Users value the **easy-to-use API integration** that facilitates seamless scheduling and optimizes operations effectively. (3 reviews)
- Easy Integration (3 reviews)
- Users appreciate the **rich features and impressive customer support** of Nextbillion.ai, enhancing logistics and distance calculations. (3 reviews)
- Cost Savings (2 reviews)
- Customization (2 reviews)
- Documentation Quality (2 reviews)

**What users dislike:**

- Users face **mapping issues** with the interface and geocoding APIs, though improvements are underway by the support team. (2 reviews)
- Users point out the lack of **live chat support** , which can hinder timely assistance when issues arise. (2 reviews)
- Users face challenges with the **complex interface** of Nextbillion.ai, which can hinder user experience. (1 reviews)
- Users find the **cost and usage confusing** , seeking clearer information on the Nextbillion.ai website. (1 reviews)
- Users find **feature limitations** in Nextbillion.ai, particularly the absence of important console capabilities like API quota management. (1 reviews)
- Form Design (1 reviews)
- Users note that Nextbillion.ai has room for **improvement needed** in understanding foreign customer needs for better adaptation. (1 reviews)
- Learning Curve (1 reviews)
- Limited Features (1 reviews)
- Not User-Friendly (1 reviews)

## Nextbillion.ai Reviews
  ### 1. NetBillion Distance Matrix API

**Rating:** 4.5/5.0 stars

**Reviewed by:** Srinivas J. | Co-Founcer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Nextbillion.ai?**

Nextbillion Distance matrix data is accurate and helped us in identifying restaurants close to customer point.This way we were able to reduce our delivery KM on every order.

**What do you dislike about Nextbillion.ai?**

It supports only 25 multiple co-ordinates

**What problems is Nextbillion.ai solving and how is that benefiting you?**

Nextbillion Distance matrix data is accurate and helped us in identifying restaurants close to customer point.This way we were able to reduce our delivery KM on every order.

  ### 2. We have used the distance service and its working well for us.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Phani R. | CIO, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about Nextbillion.ai?**

The product is accurate in calculating the distance travelled by our field staff.

**What do you dislike about Nextbillion.ai?**

Nothing as of now as we have just started using the distance calculator service.

**What problems is Nextbillion.ai solving and how is that benefiting you?**

Calculate the distance travelled by our field staff.

  ### 3. Using data and API from NextBillion.ai as a service for understanding local travel access

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2022

**What do you like best about Nextbillion.ai?**

API has a generous free trial and has excellent technical support. I had queries about the API and how the API parameters compare to other similar services. Technical support was prompt and clear in clarifying my doubts when using the API.

**What do you dislike about Nextbillion.ai?**

API options for my market of concern are more limited than the more established ones. Looking forward to additional capabilities in the API for my smaller market of concern.

**What problems is Nextbillion.ai solving and how is that benefiting you?**

NextBillion.ai provided me with data as a service in understanding how accessible points of location are when driving. The API rate limits were also generous and allowed me to reach my target corpus in a short amount of time.

  ### 4. A Value for money - Customisable map APIs :)

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2022

**What do you like best about Nextbillion.ai?**

1. Easy to implement - arguably one of the fastest services we took from trial to production. 
2. Highly customizable -  flexible to adapt to our requirements
3. Quick support - they have a great support team. 
4. Affordable :)

**What do you dislike about Nextbillion.ai?**

Nothing much, we have not come across any hiccups yet.

**What problems is Nextbillion.ai solving and how is that benefiting you?**

Nextbillion.ai is a customizable map-creation platform, that supports a larger (/granular) distance matrix at an affordable price. Our client is very much happy with the map ETA solution we delivered.

  ### 5. Best platform for Distance Matrix APIs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Madhukesh G. | Marketing Operations Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** July 09, 2022

**What do you like best about Nextbillion.ai?**

We are using Nextbillion for one of our Clients in Food delivery space. It enables us to factor more real-time variables with cost efficiency.

**What do you dislike about Nextbillion.ai?**

Nothing I can think as of now. Everything is up to Client's expectation.

**What problems is Nextbillion.ai solving and how is that benefiting you?**

Real-time routes optimization, Travel time

  ### 6. support very good and friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** chihwe t. | software engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2022

**What do you like best about Nextbillion.ai?**

Nextbillion provide the maps distance calculation with the low price but high value service to us.

**What do you dislike about Nextbillion.ai?**

I think currently no any dislike things.

**What problems is Nextbillion.ai solving and how is that benefiting you?**

Nextbilions has help us reduce the cost and provide the same service as google!

  ### 7. Easy to use, good pricing, helpful team.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2022

**What do you like best about Nextbillion.ai?**

Ease of Use - could set it up in no time. Free trial was helpful as well. The account was set up with ease and had good support from the team.

**What do you dislike about Nextbillion.ai?**

Nothing I can think of. If I come up with something after I use the platform will let you know.

**What problems is Nextbillion.ai solving and how is that benefiting you?**

Understanding distance & time amongst various districts helps us expand our analysis.

  ### 8. Great experience using Nextbillion route planning

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Nextbillion.ai?**

The documentation was very well written and made it very easy for us to integrate Nextbillion into our platform.

**What do you dislike about Nextbillion.ai?**

I'm yet to find something I dislike about the platform at this point.

**What problems is Nextbillion.ai solving and how is that benefiting you?**

Route optimization was a problem that we were riddled with before taking a look at Nextbillion and they made it straightforward to add that functionality to our platform.

  ### 9. Highly customised and efficient mapping solutions for our business needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jebu I. | Chief Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2021

**What do you like best about Nextbillion.ai?**

Mapping expertise which can be quickly customised to suit our needs. They were quick to integrate with our data set and provide their solution tuned to our data. We were able to go from POC to production in a short span of time compared to what it would have taken us to do a similar solution in-house.
Ability to tune the eta models for targetted driving profiles with minimal effort is probably the standout experience.

**What do you dislike about Nextbillion.ai?**

Nothing to dislike so far. Been a very happy interaction with the team and product to date.

**What problems is Nextbillion.ai solving and how is that benefiting you?**

Mapping problems like ETA computations based on specific driving patterns, address translations with private datasets are the two main areas that we have solved with Nextbillion. We have seen highly accurate ETA predictions which has improved our predictions and resuled in end user delight.

  ### 10. Next Billion API

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajit V. | CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2021

**What do you like best about Nextbillion.ai?**

Phenomenal platform. Very agile and great team to work with. Deliverable quality and timelines are right up there w the best

**What do you dislike about Nextbillion.ai?**

Nothing that I can think of. They are doing great things

**What problems is Nextbillion.ai solving and how is that benefiting you?**

Emergency services APIs

  ### 11. Great execution for the Nextbillion team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohammed A. | Head of Product, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2021

**What do you like best about Nextbillion.ai?**

Super helpful team. Great execution and timely delivery.

**What do you dislike about Nextbillion.ai?**

Just that we couldn't meet in person due to Covid.

**What problems is Nextbillion.ai solving and how is that benefiting you?**

Routing for micromobility. Realizing all the variables that goes into creating a convenient and safe route.

  ### 12. Nextbillion Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Robinson I. | Senior Program Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2021

**What do you like best about Nextbillion.ai?**

3 things I like about them
1) Their product vision
2) Their current product performance
3) Team

**What do you dislike about Nextbillion.ai?**

As of now I haven't found anything which is a dislike

**What problems is Nextbillion.ai solving and how is that benefiting you?**

We are solving the unstructured mapping problems in Africa with them, and the result was that we could provide better service to our customers

  ### 13. Very useful for scaling our food delivery startup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rishabh S. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2021

**What do you like best about Nextbillion.ai?**

Custom maps stack helped us a lot during scaling our food delivery business

**What do you dislike about Nextbillion.ai?**

High touch point for customisation is the only dislike at the moment

**What problems is Nextbillion.ai solving and how is that benefiting you?**

Scaling our business in Singapore. More efficient deliveries.



- [View Nextbillion.ai pricing details and edition comparison](https://www.g2.com/products/nextbillion_ai/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-27+09%3A23%3A30+-0500&secure%5Bsession_id%5D=2d49c173-2bbc-47a9-a5cd-fb45ee6214c7&secure%5Btoken%5D=1ee8ba498c6f09342bb67856fb02c5f539e81e992c932c9737a8cbacdcfe3097&format=llm_user)

## Nextbillion.ai Features
**Routing**
- Master Routing
- Default Routes
- Route Assignment

**Dispatching**
- Route optimization
- Auto dispatch
- Order management

**Location Intelligence**
- Store Locators
- Location Fraud Detection
- Location Verification
- In-App Location Based Experiences
- Location-Based Marketing

**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Trip Management - Non-Emergency Medical Transportation (NEMT)**
- Dispatching
- Route Optimization
- Trip Customization
- Scheduling
- Real Time updates

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Scheduling**
- Master Schedule
- Constraints
- Adjustments
- ETA

**Customer portal**
- Status updates
- Real-time driver tracking
- Customer communication
- Customer feedback
- Delivery customization

**Transportation**
- Curbside Operations
- Fleet Tracking & Logistics Management
- Delivery Services
- Order-Ahead & Pickup
- Workforce Management

**Fleet and Driver Management - Non-Emergency Medical Transportation (NEMT)**
- Real-Time Vehicle Tracking
- Fleet Maintenance
- Driver’s Performance

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**Optimization**
- Priorities
- Real Time
- Dynamic Routing

**Driver tools**
- Delivery rescheduling
- Proof of delivery
- Onboarding
- Adaptive deliveries

**Financial Management - Non-Emergency Medical Transportation (NEMT)**
- Billing and Invoicing

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Analytics**
- Performance
- Time & Costs
- Productivity

**Reports**
- Delivery metrics
- Heat maps
- Driver rating

**Reporting and Insights - Non-Emergency Medical Transportation (NEMT)**
- Regulatory Compliance
- Passenger Feedback
- Reports and Analytics

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

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