Next4Biz is a very well-prepared SAAS for any CSM solution. Structured, well-designed and comprehensive Review collected by and hosted on G2.com.

Customization is not very easy to manage. Review collected by and hosted on G2.com.

Easily design customer processes and quickly integrate with other platforms without requiring technical development on the application Review collected by and hosted on G2.com.

There are too many clicks when creating notifications, reduce the number of clicks Review collected by and hosted on G2.com.

Next4Biz is a great application that collects notifications from our customers in a single area. At the same time, we can easily see the messages sent to the e-mail addresses we have defined in the system in a pool. Apart from this, we can also send SMS and e-mail to our customers. Thanks to notifications, we can always inform our customers. Review collected by and hosted on G2.com.

No voice typing command. Developments take some time Review collected by and hosted on G2.com.

A dynamic team that responds quickly to urgent problems Review collected by and hosted on G2.com.

Somewhat long SLA's for non-urgent problems. Review collected by and hosted on G2.com.

It is a modular system that you can tailor according to your needs and implement easily. Review collected by and hosted on G2.com.

Lack of authorization is what I disliked. Review collected by and hosted on G2.com.

I like that i that it makes things so much easier and saves so much time. Great service suprise me Review collected by and hosted on G2.com.

I dont allways unserstand all the features and it makes it so difficult. It is a learning curve Review collected by and hosted on G2.com.

Unique integration and costumisation for any kind of costumer Review collected by and hosted on G2.com.

After the update the whole system is collapsed. Review collected by and hosted on G2.com.