--- title: Next Matter Reviews meta_title: 'Next Matter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how Next Matter works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 33 scale: '5' date_modified: '2026-08-04' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Next Matter Reviews **Vendor:** Next Matter **Category:** [Workflow Management Software](https://www.g2.com/categories/workflow-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 33 ## About Next Matter Next Matter is the only process orchestration platform that empowers business users to publish automated workflows—without relying on IT. Purpose-built for the AI era, it combines the flexibility of case management with the structure of enterprise-grade iBPMS, designed for business teams, governed by IT. With Next Matter, users orchestrate people, systems, and data through a visual drag-and-drop workflow builder, no-code interfaces for team and guest actions, and dashboards that deliver end-to-end transparency. Leading enterprises trust Next Matter to accelerate transformation: ✔ OBI empowers business teams to launch production-ready process prototypes in just days. ✔ Trade Republic rolls out compliant, customer-facing workflows in weeks—not months. ✔ Ocorian fully automates complex fund administration processes across geographies. ✔ O₂ Telefónica transforms employee service delivery—digitizing processes without developer bottlenecks. \_\_\_\_\_ Founded in 2019, Next Matter is a remote-first company backed by OMERS Ventures, Crane, and BlueYard. Our mission: to build the best orchestration and automation platform for the AI era. ## Next Matter Pros & Cons **What users like:** - Users laud the **ease of use** of Next Matter, enabling seamless workflow creation without coding skills. (3 reviews) - Users praise the **easy setup** of Next Matter, allowing for seamless workflow creation without coding requirements. (2 reviews) - Users commend the **process efficiency** of Next Matter, empowering automation and streamlined workflow management effortlessly. (2 reviews) - Users value the **automation control** of Next Matter, enhancing workflow management without needing coding skills. (1 reviews) - Users appreciate the **exceptional customer support** from Next Matter, aiding in efficient process automation and workflow management. (1 reviews) - Dashboarding (1 reviews) - Easy Creation (1 reviews) - Easy Integrations (1 reviews) - Efficiency (1 reviews) - Flexibility (1 reviews) **What users dislike:** - Users find **integrations complex** and lacking training resources, leading to slower performance and dependency on support. (1 reviews) - Users note **editing difficulties** in Next Matter, specifically regarding accidental mistakes and saving forms. (1 reviews) - Users find **editing issues** in Next Matter hinder effective use, particularly for internal users needing form corrections. (1 reviews) - Users find Next Matter **expensive** due to complex integrations and slow loading times for larger processes, requiring additional support. (1 reviews) - Users find the **form issues** in Next Matter challenging, specifically with saving, editing, and printing capabilities. (1 reviews) - Inadequate Saving Features (1 reviews) - Insufficient Training (1 reviews) - Insufficient Tutorials (1 reviews) - Integration Issues (1 reviews) - Learning Curve (1 reviews) - [View Next Matter pricing details and edition comparison](https://www.g2.com/products/next-matter/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+11%3A02%3A01+-0500&secure%5Bsession_id%5D=7b1e3927-3c1b-4432-b28c-32866286e32d&secure%5Btoken%5D=4fe2f2652e66683a71f56ccf667d9e0262b5cd23f8ae594138b4cc78e630c932&format=llm_user) ## Next Matter Features **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Task Tracking** - Activity Feed - Task Schedules - Comments **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Functionality - Process Orchestration** - Peak Demand Handling - Process Customization - Process Automation - Workflow Management - High-Stakes Process Automation **Workflow Design & Orchestration** - Task Logic and Sequencing - Visual Workflow Builder **User Interface Design** - WYSIWYG Editor - Customized Branding - App Templates - Workflow Management - Task Management - Configurable Workflow - Deployment Management - Integrations Management **Knowledge Base** - Q & A - Link Sharing - Searchable **Management** - Updates - Audit Trail - Integration **Checklist Options** - Templates - Native Forms - Downloadable Manuals **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Integration & Adaptability - Process Orchestration** - Third-Party Software Integration - Endpoint Integration - Intuitive Process Design - Real-Time Process Monitoring - Business Process Adaptation - Customer-Facing Process Management - Multi-Endpoint Execution - Regulatory Compliance Management **Integrations & Connectivity** - Pre-Built Integrations - Custom Integration Capabilities **Data Control** - Data Migration - Data Synchronization - Data Security **Security** - Verification - Role-Based Permission - Public vs Private **Software Availability** - Integrations - Permissions - Mobile Application - Desktop Application **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Generative AI** - AI Text Generation - Generative AI **Automation Execution & Intelligence** - AI-Powered Optimization - Trigger-Based Automation **Publishing** - Application Deployment - Platform Compatibility - Lifecycle Management - Mobile Access **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Development & Customization** - Low-Code/No-Code Tools - Reusable Components **Agentic AI - No-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **** - Role-Based Permissions - Real-Time Updates - Graphical User Interface - No-Code - Real-Time Reporting - Data Visualization - Customizable Fields - Charting - Integrated Development Environment - Customizable Forms - Generative AI - API - Reporting & Statistics - Agile Methodologies - Web Forms - Custom Development - Offline Access - Customizable Reports - Visual Modeling - Access Controls/Permissions - Authentication - Search/Filter - Alerts/Notifications - Activity Dashboard - AI Copilot - Secure Data Storage - Collaboration Tools - Approval Process Control - Web/Mobile App Development - Data Import/Export - Version Control - Real-Time Notifications - Drag & Drop - For No-Code Development - Performance Metrics - Pre-Built Modules **** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard **Communication** - Social Features - Tagging - Upload - Comments **Governance & Security** - Audit Logging - Role-Based Access Control **** - Collaboration Tools - SSL Security - Reporting & Statistics - Customizable Reports - Customizable Fields - Customizable Branding - Data Import/Export - Single Sign On - Content Management - Content Library - Workflow Management - Text Editing - Widgets - Generative AI - Knowledge Base Management - Activity Tracking - Discussions/Forums - API - Live Chat - Activity Dashboard - AI Copilot - Calendar Management - Drag & Drop - Self Service Portal - Communication Management - Commenting/Notes - Catalog Management - Document Management **Reporting & Analytics** - Real-Time Dashboards - Workflow Analytics **Agentic AI - Business Automation Platforms (BAPs)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Next Matter Alternatives - [Kissflow](https://www.g2.com/products/kissflow/reviews) - 4.3/5.0 (560 reviews) - [Process Street](https://www.g2.com/products/process-street/reviews) - 4.6/5.0 (451 reviews) - [Tines](https://www.g2.com/products/tines/reviews) - 4.7/5.0 (397 reviews)