---
title: Nexis Newsdesk Reviews
meta_title: 'Nexis Newsdesk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 64 reviews by the users' company size, role or industry to
  find out how Nexis Newsdesk works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 64
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Public Relations (PR)
  url: https://www.g2.com/categories/public-relations-pr
---


# Nexis Newsdesk Reviews
**Vendor:** LexisNexis  
**Category:** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 64
## About Nexis Newsdesk
Take your media monitoring to the next level with Nexis Newsdesk: a media intelligence tool that offers the latest news and business content to help you uncover insights and drive business decisions. Newsdesk automatically identifies the most relevant data from every search, visualizing it as charts, graphs and word clouds that can be easily explored and exported. With Newsdesk, go beyond basic coverage reports, analyzing everything from coverage sentiment to trending topics to help you understand how your messages are working in the real world. Newsdesk will transform your media coverage reports into visually appealing media intelligence reports that help shape important business decisions, and automatically translates your searches into beautiful, easy-to-understand coverage analyses that are perfect for sharing earned media progress with your C-Suite. Our clients’ favorite Newsdesk features include: • The ability to conduct comprehensive media monitoring and social listening across a full range of media sources. • Leveraging hundreds of built-in analysis charts and data visualizations for drilling into search results to uncover trends and actionable insights in news and social data. • Sharing actionable insights with C-suite, shareholders, clients, and marketing and sales teams to enable data-driven decisions. • Simple integration of enriched, connected data into in-house applications, analytics engines and other AI ventures using flexible APIs. All reinforced by a dedicated customer success team committed to delivering the support needed to get maximum value from our solutions.



## Nexis Newsdesk Pros & Cons
**What users like:**

- Users value the **customization capabilities** of Nexis Newsdesk, enabling them to create tailored queries effortlessly. (1 reviews)
- Users value the **ease of use** in Nexis Newsdesk for creating and modifying custom queries effortlessly. (1 reviews)
- Users appreciate the **flexibility in building custom queries** with Nexis Newsdesk, enhancing their research efficiency. (1 reviews)

**What users dislike:**

- Users find the **difficult navigation** challenging for new users, often hiding important features and complicating the experience. (1 reviews)
- Users experience a **steep learning curve** with hidden features and challenging customer service access on Nexis Newsdesk. (1 reviews)
- Users find navigating **poor customer support** challenging, making it harder to resolve issues effectively. (1 reviews)
- Users find the **poor response system** frustrating, making it challenging to get timely assistance when needed. (1 reviews)
- Users find **usability issues** due to hidden features and challenges in reaching customer service, impacting their experience. (1 reviews)

## Nexis Newsdesk Reviews
  ### 1. Software that is reliable.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2018

**What do you like best about Nexis Newsdesk?**

Easy to use, looking up information is efficient.

**What do you dislike about Nexis Newsdesk?**

Can take a while occasionally to find certain public records

**What problems is Nexis Newsdesk solving and how is that benefiting you?**

Background checks on individuals 

  ### 2. Pleasantly surprised 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maria Magdalena S. | Cardiovascular Clinical Nurse Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2017

**What do you like best about Nexis Newsdesk?**

Loved that its easy and very secure program to use for legal research.  Great for lawyers.

**What do you dislike about Nexis Newsdesk?**

Nothing really that i disliked when it comes to this program that comes to me.

**What problems is Nexis Newsdesk solving and how is that benefiting you?**

Research for media office

  ### 3. Love LexisNexis

**Rating:** 3.5/5.0 stars

**Reviewed by:** Miela F. | Media Production, Enterprise (> 1000 emp.)

**Reviewed Date:** January 25, 2018

**What do you like best about Nexis Newsdesk?**

Best is the accessibility of the program.

**What do you dislike about Nexis Newsdesk?**

I wish the program was easier to understand from the beginning.

**What problems is Nexis Newsdesk solving and how is that benefiting you?**

Use this system to research.

  ### 4. Best tool ever for media monitoring - unlimited search

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark G. | Managing Director, Consumer Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2017

**What do you like best about Nexis Newsdesk?**

Unlimited Search, sources and geographies unlike Meltwater or Carma that we have been using in the past that make you pay per keyword per region,
I also like the Dashboard and newsletter/ alert showing results in real time
I also like the versatility of the solution to do more than just monitoring a press release but do so much more not only in the communication space but accross all departments

**What do you dislike about Nexis Newsdesk?**

the design of newsdesk could have been better, they could have made it closer to the actual standard but doesnt change anything regarding the content (print and online) or all those bits and piece that make this a great tool

**Recommendations to others considering Nexis Newsdesk:**

once you start using Newsdesk you can realize how much you can do, not only for PR but for so much more.
our legal department use it to track regulations
our Supply chain department use it to monitor our third parties
Marketing use it, Sales use it and obviously our communication too

**What problems is Nexis Newsdesk solving and how is that benefiting you?**

We are using newsdesk for more that what we purchased it for 
- Competitor analysis
- regulation tracking
- press coverage
- research
- new business
- internal newsletters
- reporting

  ### 5. Should be a useful product as the company uses it more.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Executive Office | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2017

**What do you like best about Nexis Newsdesk?**

I like the ease of connection between the user and the consumer

**What do you dislike about Nexis Newsdesk?**

Some of the lingo is too detailed and print seems outdated.

**Recommendations to others considering Nexis Newsdesk:**

Really read all the features and benefit solutions it has to offer before making the purchase.

**What problems is Nexis Newsdesk solving and how is that benefiting you?**

The visualization tools seems to be a benefit for my colleges. 

  ### 6. High Quality Alerts When They Happen

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2018

**What do you like best about Nexis Newsdesk?**

I like the dependability and credibility.

**What do you dislike about Nexis Newsdesk?**

I dislike the high saturation of severe weather alerts.

**What problems is Nexis Newsdesk solving and how is that benefiting you?**

Stay in the know of worldwide events on one platform.

  ### 7. Review for LexisNexis

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Public Policy | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2018

**What do you like best about Nexis Newsdesk?**

Very comprehensive access to media and legal resources.

**What do you dislike about Nexis Newsdesk?**

Not user friendly, especially if you are not an attorney.

**What problems is Nexis Newsdesk solving and how is that benefiting you?**

Was looking for easy access to media sources, but also having needs meet by Meltwater 

  ### 8. essential tool for outreach

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2018

**What do you like best about Nexis Newsdesk?**

easy to use, seemingly endless database of contacts 

**What do you dislike about Nexis Newsdesk?**

can be difficult to find specific things - very sensitive to keywords

**What problems is Nexis Newsdesk solving and how is that benefiting you?**

finding guests/influencers

  ### 9. Lexis Nexis 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 18, 2018

**What do you like best about Nexis Newsdesk?**

Easy to navigate 
Straight forward sign up process 


**What do you dislike about Nexis Newsdesk?**

Search algorithms aren't up to par
Could used improvement 

**What problems is Nexis Newsdesk solving and how is that benefiting you?**

increase unique website visitor
Expand target audience 

  ### 10. unnecessary and expensive

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2018

**What do you like best about Nexis Newsdesk?**

the user interface works well and is fairly intuitive

**What do you dislike about Nexis Newsdesk?**

This is a high price to pay for information that should be available freely

**What problems is Nexis Newsdesk solving and how is that benefiting you?**

I need to stay informed

  ### 11. LexisNexis is my go to whenever I am searching cases.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2017

**What do you like best about Nexis Newsdesk?**

I like the ease to sift through information. It is easy to use whenever I am researching or shepardizing case laws.

**What do you dislike about Nexis Newsdesk?**

Sometimes it is difficult to directly download information.

**What problems is Nexis Newsdesk solving and how is that benefiting you?**

Researching employment law information.

  ### 12. LexisNexis Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2017

**What do you like best about Nexis Newsdesk?**

I like how it is one of the best programs available for researchers to conduct profound investigations. Also, I find it to be a premier provider for legal, government, and business information sources. 

**What do you dislike about Nexis Newsdesk?**

I like the program overall but my complaint is with the price.

**What problems is Nexis Newsdesk solving and how is that benefiting you?**

 I have solved problems with regard to research, information, and interconnectivity.

  ### 13. Very helpful and useful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2017

**What do you like best about Nexis Newsdesk?**

The access to vital information on-demand. 

**What do you dislike about Nexis Newsdesk?**

Better ways to weed out bad information.

**Recommendations to others considering Nexis Newsdesk:**

More ways to access public records to find people. 

**What problems is Nexis Newsdesk solving and how is that benefiting you?**

Access to important newsgathering information. 

  ### 14. Good way to find print content

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2017

**What do you like best about Nexis Newsdesk?**

Easy to navigate search results, advanced search, speed with which print hits are uploaded and searchable.

**What do you dislike about Nexis Newsdesk?**

Advanced search could have more parameters.

**What problems is Nexis Newsdesk solving and how is that benefiting you?**

Easy way to find print sources in one place. I can't have a subscription to every print outlet that my clients might be mentioned in, so this is a good way for me to keep track of the hits in outlets that I don't receive physical copies of.


## Nexis Newsdesk Discussions
  - [What is the use of LexisNexis?](https://www.g2.com/discussions/what-is-the-use-of-lexisnexis)
  - [What type of media does LexisNexis cover?](https://www.g2.com/discussions/what-type-of-media-does-lexisnexis-cover)
  - [What information does LexisNexis provide?](https://www.g2.com/discussions/nexis-newsdesk-media-monitoring-what-information-does-lexisnexis-provide)
  - [What is LexisNexis Newsdesk?](https://www.g2.com/discussions/what-is-lexisnexis-newsdesk)

- [View Nexis Newsdesk pricing details and edition comparison](https://www.g2.com/products/nexis-newsdesk/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A58%3A52+-0500&secure%5Bsession_id%5D=613d0528-4524-4617-8c54-6b2f74887137&secure%5Btoken%5D=7b4500d7f3af99826a6bb5e3c92eba522b214b59139d2e9da0f4b9f530553440&format=llm_user)

## Nexis Newsdesk Features
**Additional Functionality**
- Customer Segmentation
- Conversion Tracking
- Post Scheduling
- Automated Scheduling
- Content Management
- Campaign Planning
- Content Library
- Multi-Channel Management
- Campaign Management
- Trend Analysis
- Drag & Drop
- Activity Dashboard
- Customizable Reports
- Multi-Channel Marketing
- Social Promotion
- Data Import/Export
- Contact Management
- Social Media Monitoring
- A/B Testing
- Generative AI
- Customizable Branding
- Email Marketing
- Automated Publishing
- Image Library
- AI Copilot
- Tagging
- Campaign Analytics
- Reporting/Analytics
- Keyword Filtering
- Customizable Templates
- Real-Time Data
- Workflow Management
- Calendar Management
- Data Visualization
- Multi-Campaign
- Social Media Integration
- Multi-Account Management
- Commenting/Notes
- Engagement Tracking
- Third-Party Integrations
- Performance Metrics
- Click Tracking

**Social Analytics**
- Competitor Analysis
- Follower Analysis
- Post Performance
- Paid Campaign Tracking
- Attribution
- Hashtag Analytics
- Sentiment Analysis
- Lead Attribution
- Real-Time Analytics
- Visual Analytics
- Reporting/Analytics
- Campaign Analytics
- Keyword Tracking
- Influencer Tracking
- Activity Tracking
- Engagement Tracking
- Trend Analysis

**Media Channels**
- Broadcast Media
- Print Media
- Online Media

**Monitoring & Listening**
- Social Measurement
- Influencer Identification
- Brand Monitoring
- Keyword Tracking
- Trend Analysis
- Competitor Analysis
- Social Media Monitoring
- Competitor Monitoring
- Hashtag Tracking
- Engagement Tracking
- Activity Tracking
- Influencer Tracking
- Impact Measurement

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Social Media Listening Tools**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- Third-Party Integration
- Social Media Integration

**Reports & Dashboards**
- Report Customizability
- Report Exporting
- Scalability
- White Label
- Customizable Reports

**Database**
- Media Database
- Contact/Campaign Management
- Newsroom

**Geographic Coverage**
- Local Media
- National Media
- International Media

**Data Management & Analysis**
- Sentiment Analysis
- Social Reporting
- Alerts and Notifications
- Advanced Data Filtering

**Additional Functionality**
- Negative Feedback Management
- Dashboard
- Audience Analytics
- Multi-Account Management
- API
- Collaboration Tools
- AI Copilot
- Data Import/Export
- Data Visualization
- Audience Engagement
- Content Publishing Options
- Content Discovery
- Generative AI
- Performance Metrics
- Natural Language Processing
- Optical Character Recognition
- Campaign Analytics
- Multi-Language
- Multi-Channel Data Collection
- Reporting/Analytics
- Audience Targeting
- Commenting/Notes
- Approval Process Control
- Content Library
- Reporting & Statistics
- Social Promotion
- Real-Time Analytics
- Customer Engagement
- Automated Publishing
- Benchmarking
- Boolean Search
- Tagging
- Visual Analytics
- Access Controls/Permissions
- Reputation Management
- Social Listening
- Social Advertising
- Customizable Reports
- Campaign Management
- Content Management
- Workflow Management

**Outreach**
- Media Distribution
- PR Planner
- Social Media Services

**Reporting**
- Keyword Targeting
- Custom Feeds and Alerts
- Custom Reports
- Dashboards

**Agentic AI - Media Monitoring**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Social Media Integration

**Agentic AI - Social Media Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Social Media Integration
- Third-Party Integrations

**Additional Functionality**
- Generative AI
- Benchmarking
- Content Library
- Charting
- Dashboard
- Multi-Channel Management
- Dashboard Creation
- AI Copilot
- Automated Scheduling
- Multi-Channel Data Collection
- Activity Dashboard
- Performance Metrics
- Calendar Management
- Commenting/Notes
- Social Media Monitoring
- Workflow Management
- Post Scheduling
- @mentions
- Multi-Channel Marketing
- Tagging
- Data Import/Export
- Data Visualization
- Monitoring
- Access Controls/Permissions
- Competitor Monitoring
- Search/Filter
- Customizable Branding
- Real-Time Data
- Real-Time Monitoring
- Social Promotion
- Social Advertising
- Content Management
- Reporting & Statistics
- Real-Time Reporting
- Campaign Scheduling
- Social Performance Management
- Campaign Management
- API

**Reporting**
- Monitoring
- Response Desk
- Impact Measurement

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Media and Influencer Targeting**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Multi-Channel Marketing
- Approval Process Control
- Reporting & Statistics
- Data Visualization
- Real-Time Data
- Content Library
- Press Release Builder
- API
- Monitoring
- Multi-Channel Distribution
- Data Import/Export
- Press Monitoring
- Email Distribution
- Social Media Monitoring
- Search/Filter
- Media Monitoring
- Auto Update
- AI Copilot

**User Rights/Roles**
- Version Control
- Team Collaboration

## Top Nexis Newsdesk Alternatives
  - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,637 reviews)
  - [CisionOne](https://www.g2.com/products/cisionone/reviews) - 3.9/5.0 (1,322 reviews)
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